TotalVoice Unified Communications System
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The document outlines the benefits of Unified Communications (UC), emphasizing its integration of real-time and non-real-time communication services to enhance business processes. It highlights the advantages for small and medium-sized businesses (SMBs) switching to a UC system, including cost savings, improved customer service, and scalability. Additionally, it promotes Digium's Switchvox as an ideal UC solution, mentioning its features, support services, and the company BCA as a strategic partner.
TotalVoice Unified Communications System
- 1. A Better Way to Communicate, A Unified Communication System 8813 NW 23 Street │Miami, FL 33172│T: 305.477.9515│www.bcainc.com Let Us Worry About Your Technology, While You Focus On Your Business!
- 2. What is Unified Communications Unified Communications (UC) is the integration of real-time communication services such as instant messaging, presence information, telephony, video conferencing, data sharing, call control and speech recognition with non-real-time communication services such as unified messaging. UC is not necessarily a single product, but a set of products that unify typical business processes with both userinterface and user-experience across multiple devices and media-types. 8813 NW 23 Street │Miami, FL 33172 │T: 305.477.9515│www.bcainc.com Let Us Worry About Your Technology, While You Focus On Your Business!
- 3. Why should SMBs switch to a United Communications (UC) System? Easy to use system Many products in one Seamless integration throughout the company Enables implementation with mobile devices Programmable call routing Provides reporting functionality for call efficiency Supports up to 400 users Better customer service Communications Reliability Increased Revenue 8813 NW 23 Street │Miami, FL 33172 │T: 305.477.9515│www.bcainc.com Let Us Worry About Your Technology, While You Focus On Your Business!
- 4. How does a United Communications (UC) System save your SMB money? Reduces costly upgrades by supporting existing networks Unlimited support for x-number of users Supports video conferencing and/or teleconferencing Saves money on long distance calling Non multiple vendors One monthly fee for all your telephony needs: teleconferencing, video conferencing, fax, unified messaging, VoIP & traditional calls. 8813 NW 23 Street │Miami, FL 33172 │T: 305.477.9515│www.bcainc.com Let Us Worry About Your Technology, While You Focus On Your Business!
- 5. Who is Digium®? Digium is the creator, primary developer and sponsor of Asterisk®, the world’s most widely used open source communications software. Digium’s product lines include Asterisk custom communications, Switchvox® Unified Communications, and a family of HD IP phones that deliver enterprise-class features at a price businesses can afford. 8813 NW 23 Street │Miami, FL 33172 │T: 305.477.9515│www.bcainc.com Let Us Worry About Your Technology, While You Focus On Your Business!
- 6. Digium Phones Designed Exclusively for Switchvox® D40 Entry-level: with 2 line keys and 4 feature keys D50 Mid-level: with 4 line keys, 6 feature keys, 10 rapid dial / busy lamp field keys and paper rapid dial panel. 8813 NW 23 Street │Miami, FL 33172 │T: 305.477.9515│www.bcainc.com Let Us Worry About Your Technology, While You Focus On Your Business!
- 7. Digium Phones Designed Exclusively for Switchvox® D70 Executive -level: with 6 line keys 10 feature keys 10 -100 contacts rapid dial / busy lamp field keys LCA Rapid Dial Panel 8813 NW 23 Street │Miami, FL 33172 │T: 305.477.9515│www.bcainc.com Let Us Worry About Your Technology, While You Focus On Your Business!
- 8. Why is Switchvox the Best Choice for your Next UC System? Saves you Money Easy to Manage Many Products in One Grows with you Switchvox is the award-winning, UC solution built on the power of Asterisk with thousands of installations worldwide. 8813 NW 23 Street │Miami, FL 33172 │T: 305.477.9515│www.bcainc.com Let Us Worry About Your Technology, While You Focus On Your Business!
- 9. Enterprise-Class Features Offered by Switchvox Unified Messaging Reporting and Call Logging Fax Developer Friendly Conferencing Microsoft Integration Interactive Voice Response Video Calling Mobility 8813 NW 23 Street │Miami, FL 33172 │T: 305.477.9515│www.bcainc.com Let Us Worry About Your Technology, While You Focus On Your Business!
- 10. Switchvox® Switchboard Provides Real-Time Call Control and More…. 8813 NW 23 Street │Miami, FL 33172 │T: 305.477.9515│www.bcainc.com Let Us Worry About Your Technology, While You Focus On Your Business!
- 11. Switchvox Switchboard Provides Real-Time Call Control and More…. Presence – See who is in the office Chat - Instant Messaging Traditional and VoIP Calls Recording and Monitoring Real-Time Interaction Switchvox Apps - Mashups Call Queues - Automated Call Distribution 8813 NW 23 Street │Miami, FL 33172 │T: 305.477.9515│www.bcainc.com Let Us Worry About Your Technology, While You Focus On Your Business!
- 12. What is ? TOTALVoice™ is a complete care service package offered to support, monitor, update, and maintain your Digium® Switchvox Phone System. With TOTALVoice™ from BCA you get the peace of mind of knowing your Phone System is taken care of for an affordable monthly price. 8813 NW 23 Street │Miami, FL 33172 │T: 305.477.9515│www.bcainc.com Let Us Worry About Your Technology, While You Focus On Your Business!
- 13. How Works Purchase equipment from us You pay one flat monthly fee Unlimited support for your Digium Switchvox Phone System System Monitoring, Maintenance & Updates Emergency loaner equipment No Hidden Costs 8813 NW 23 Street │Miami, FL 33172 │T: 305.477.9515│www.bcainc.com Let Us Worry About Your Technology, While You Focus On Your Business!
- 14. Who is BCA? Business Computer Associates, Inc. (BCA) is a Registered Reseller and Strategic Partner of Digium. BCA is also a leading IT Manage Care Provider in South Florida. The BCA team is comprised of top professionals that provide the best services in their areas of expertise: Certified IT Network Engineers Dedicated IT Account Managers 8813 NW 23 Street │Miami, FL 33172 │T: 305.477.9515│www.bcainc.com Let Us Worry About Your Technology, While You Focus On Your Business!