SlideShare a Scribd company logo
Agility for a digital world
How to crash application development
timelines from 6 months to 6 days
BFSI /
Manufacturing and
Media Industries
About me and Max Life Insurance
Neuro Linguistic
Programming -
Practitioner
Europe / USA
/ Singapore
and India
Master
Black Belt –
Six Sigma
4th largest private
life insurer, largest
non-bank private
insurer
Part of Max Group
Ranked 1st in
• 13th Month Persistency
• Surrender to GWP ratio
Ranked 2nd in
• Customer Retention
• Conservation Ratio
Ekhlaque Bari
Executive VP-IT, Max Life Insurance
What’s happening around the world?
Everything
accessible
through
PC/Mobile
2.4bn
Devices
shipped in 2014
Its an app
world
84bnApp
downloads
Everything is
connected to
everything else
50bn
Connected
things by 2020
Jobs
replaced by
AI
2bn
By 2030
Wearbles,
iOT, AR,
VR
83%Growth in iOT
Social is an integral
part of life and is
ever-changing
2bnSocial media
users in 2014
Virtual assistants
and chat bots
will bring
$600bnrevenue by 2020
Transaction of block
chain ecosystem
23bnby 2025
Almost everyone
has a smart
device
2bn
Smartphone
users in 2014
IT Business
This could be happening in Enterprises?
What is the bone of contention?
1980s 1990s 2000s 2010s 2020s
Analogue
Automation
Connected
(Internet)
Digital
Bots, iOT. AI, AR, VR
NeedforSpeedandInnovation
Disrupt or get
disruptedYears
Months
Days
Weeks
7 tips for Speed and
Innovation on Demand
Is 6 months to 6 days possible ?
Design Develop QA SIT UAT & DEPLOY
1-3 months
1-3 days 1-2 days
1-2 months
1-2 days
1-2 months
First things first
7 tips to Speed and Innovation on Demand
2 3 4 5 6 7
Belief
Can all development be done
in 6 days?
Bi-modal IT, 2 speed IT
Digital IT Industrial IT
Type
Model
Objective
Key
Goal
SPEED OF INNOVATION RELIABILITY OF OPERATIONS
Good is better than perfect Reliable, stable, perfect
Custom-made
Agile
Remain or gain competitive edge
Speed
Engage & Delight
Mature solution
Industrial standards
Cost efficiency
Stability
Predictable & Reliable
Think Marathon RunnerThink Sprinter
None Low Medium High Very High
Material Business Impact of an IT defect
7 tips to Speed and Innovation on Demand
3 4 5 6 7
Belief Two speed IT
How to handle the scope
monster?
Build Minimum Viable Product
Not like this
Like this
Build Minimum Viable Product, Fail Fast
Build full scale product
“This isn’t what
I wanted !”
Because customers didn't
have input, many
products were made that
didn’t satisfy customers'
WANTS and NEEDS.
WASTE!
of Time…
of People…
of Material…
of Resources…
?
How about something different?
Minimal Viable Product
1 Build the minimum
features in order to get
FEEDBACK.
2 Quickly and iteratively get
CUSTOMER FEEDBACK.
DEMO
As you get more feedback
“Change
this!”“It’s better
but…”
“Thumbs
Up”!
7 tips to Speed and Innovation on Demand
4 5 6 7
Belief Two speed IT MVP, fail fast
Limited scope wont cut it,
Development of MVP will
take time!
Do it with Agile & DevOps
Auto test
and Auto
Deploy
SIT
UAT
Production
Agile
Backlog Development
Sprint
Scrum
DevOps
1-2 weeks 1-2 days/hours
7 tips to Speed and Innovation on Demand
5 6 7
Belief Two speed IT MVP, fail fast Agile and DevOps
Complicated business
functionality cannot be built
in Agile + DevOps
Service/API = Business function
Your App
Request
Data
Their App Your App
Request
Data
Your App
POLICY ADMIN SYSTEM
Get customer data
API
Get Policy data API
Surrender Value
API
Get Customer
address API
Change customer
address
Big monolithic functionalities broken down into small micro-services = business functions
Why Services/APIs?
Leverage the power of other apps so that
you don’t re-invent the wheel
Facebook
API
SnapDeal
API
Twitter
API
Banca partner
API
Fitbit
API
iWatch
API
Service Oriented Architecture – Agile, plug and play middle layer
External APIs
Add external
APIs to the mix
Payment Gateway Get Bank Details
Partner APIs Etailer APIs Social APIs
Create Social PostShopping Cart
Order Management
Order Capture
Break down
the monolithic
applications
into business
micro
services…..
Order Info Order Processing
Order Tracking
Customer Relationship
Management
Customer
Personal Info
Customer 360
view
Cash Management
Receive
Payment
Update Payment
Status
Order
Tracking
Internal APIs
Order Enquiry Customer Enquiry Order History
Customer Details
Update
Customer
Communication
OTP Generator Update Payment Order Update
Expose
services
using ESB
or API
Gateway
Consume these
ready made services
for digital front end
OTP GeneratorValidate OTP
Identify Customer
Payment
Update Payment
Status
Payment App = 5 APIs + Screens
Service Oriented Architecture – Agile, plug and play middle layer
External APIs
Add external
APIs to the mix
Payment Gateway Get Bank Details
Partner APIs Etailer APIs Social APIs
Create Social PostShopping Cart
Order Management
Order Capture
Break down
the monolithic
applications
into business
micro
services…..
Order Info Order Processing
Order Tracking
Customer Relationship
Management
Customer
Personal Info
Customer 360
view
Cash Management
Receive
Payment
Update Payment
Status
Order
Tracking
Internal APIs
Order Enquiry Customer Enquiry Order History
Customer Details
Update
Customer
Communication
OTP Generator Update Payment Order Update
Expose
services
using ESB
or API
Gateway
Consume these
ready made services
for digital front end
OTP GeneratorValidate OTP
Identify Customer
Payment
Update Payment
Status
7 tips to Speed and Innovation on Demand
6 7
Belief Two speed IT MVP, fail fast Agile and DevOps Service Oriented
Architecture
Are services enough? What
about workflows and UI?
Ready to use development platform
Workflow Rule Engine
Business
Process
Management
(BPM)
Presentation
layerProvide a
platform for
developers to
play
Keep your CORE
systems hidden
Order Management
Order Capture
Break down the
monolithic
applications into
business micro
services….. Secure
them
External APIs
Internal APIsIdentify Customer
Order Info Order Processing
Order Tracking
Customer Relationship Management
Customer Personal
Info
Customer 360 view
Cash Management
Receive Payment
Update Payment
Status
Order Enquiry Customer Enquiry Order History
Customer Details
Update
Customer
Communication
OTP Generator
Update Payment Status
Update Payment Order Update
Payment Gateway Get Bank Details
Services and
Integration
Layer
Create Social PostShopping Cart
Order Tracking
7 tips to Speed and Innovation on Demand
Belief Two speed IT MVP, fail fast Agile and DevOps Service Oriented
Architecture
Ready to use
Dev Platform
Reduce time from 6 months to 6 weeks
?
Reduce time from
6 weeks to 6 days
Crowdsource…Run Hackathons
YOUR
PROBLEM
INSPIRING
BRIEF
COMPETITIVE
TEAMS
THE
BUFFET
SPEED &
INNOVATION
turn into an invite Serve and unlock
1 2 3 4 5
7 tips to Speed and Innovation on Demand
Belief Two speed IT MVP, fail fast Agile and DevOps Service Oriented
Architecture
Ready to use
Dev Platform
Crowdsource,
Hackathons
Reduce time from 6 months to 6 weeks Reduce time from
6 weeks to 6 days
Business and IT
IT Business
Thank You
Business and IT
IT Business
Business and IT
IT Business
IT is like electricity
Jab jaati hai tabhi yaad aati Hai
Where is IT?Where is IT?
Where is IT?
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Transforming IT for Digital : Agility for Digital world

  • 1. Agility for a digital world How to crash application development timelines from 6 months to 6 days
  • 2. BFSI / Manufacturing and Media Industries About me and Max Life Insurance Neuro Linguistic Programming - Practitioner Europe / USA / Singapore and India Master Black Belt – Six Sigma 4th largest private life insurer, largest non-bank private insurer Part of Max Group Ranked 1st in • 13th Month Persistency • Surrender to GWP ratio Ranked 2nd in • Customer Retention • Conservation Ratio Ekhlaque Bari Executive VP-IT, Max Life Insurance
  • 3. What’s happening around the world? Everything accessible through PC/Mobile 2.4bn Devices shipped in 2014 Its an app world 84bnApp downloads Everything is connected to everything else 50bn Connected things by 2020 Jobs replaced by AI 2bn By 2030 Wearbles, iOT, AR, VR 83%Growth in iOT Social is an integral part of life and is ever-changing 2bnSocial media users in 2014 Virtual assistants and chat bots will bring $600bnrevenue by 2020 Transaction of block chain ecosystem 23bnby 2025 Almost everyone has a smart device 2bn Smartphone users in 2014
  • 4. IT Business This could be happening in Enterprises?
  • 5. What is the bone of contention? 1980s 1990s 2000s 2010s 2020s Analogue Automation Connected (Internet) Digital Bots, iOT. AI, AR, VR NeedforSpeedandInnovation Disrupt or get disruptedYears Months Days Weeks
  • 6. 7 tips for Speed and Innovation on Demand
  • 7. Is 6 months to 6 days possible ? Design Develop QA SIT UAT & DEPLOY 1-3 months 1-3 days 1-2 days 1-2 months 1-2 days 1-2 months
  • 9. 7 tips to Speed and Innovation on Demand 2 3 4 5 6 7 Belief
  • 10. Can all development be done in 6 days?
  • 11. Bi-modal IT, 2 speed IT Digital IT Industrial IT Type Model Objective Key Goal SPEED OF INNOVATION RELIABILITY OF OPERATIONS Good is better than perfect Reliable, stable, perfect Custom-made Agile Remain or gain competitive edge Speed Engage & Delight Mature solution Industrial standards Cost efficiency Stability Predictable & Reliable Think Marathon RunnerThink Sprinter None Low Medium High Very High Material Business Impact of an IT defect
  • 12. 7 tips to Speed and Innovation on Demand 3 4 5 6 7 Belief Two speed IT
  • 13. How to handle the scope monster?
  • 14. Build Minimum Viable Product Not like this Like this
  • 15. Build Minimum Viable Product, Fail Fast Build full scale product “This isn’t what I wanted !” Because customers didn't have input, many products were made that didn’t satisfy customers' WANTS and NEEDS. WASTE! of Time… of People… of Material… of Resources… ? How about something different? Minimal Viable Product 1 Build the minimum features in order to get FEEDBACK. 2 Quickly and iteratively get CUSTOMER FEEDBACK. DEMO As you get more feedback “Change this!”“It’s better but…” “Thumbs Up”!
  • 16. 7 tips to Speed and Innovation on Demand 4 5 6 7 Belief Two speed IT MVP, fail fast
  • 17. Limited scope wont cut it, Development of MVP will take time!
  • 18. Do it with Agile & DevOps Auto test and Auto Deploy SIT UAT Production Agile Backlog Development Sprint Scrum DevOps 1-2 weeks 1-2 days/hours
  • 19. 7 tips to Speed and Innovation on Demand 5 6 7 Belief Two speed IT MVP, fail fast Agile and DevOps
  • 20. Complicated business functionality cannot be built in Agile + DevOps
  • 21. Service/API = Business function Your App Request Data Their App Your App Request Data Your App POLICY ADMIN SYSTEM Get customer data API Get Policy data API Surrender Value API Get Customer address API Change customer address Big monolithic functionalities broken down into small micro-services = business functions Why Services/APIs? Leverage the power of other apps so that you don’t re-invent the wheel Facebook API SnapDeal API Twitter API Banca partner API Fitbit API iWatch API
  • 22. Service Oriented Architecture – Agile, plug and play middle layer External APIs Add external APIs to the mix Payment Gateway Get Bank Details Partner APIs Etailer APIs Social APIs Create Social PostShopping Cart Order Management Order Capture Break down the monolithic applications into business micro services….. Order Info Order Processing Order Tracking Customer Relationship Management Customer Personal Info Customer 360 view Cash Management Receive Payment Update Payment Status Order Tracking Internal APIs Order Enquiry Customer Enquiry Order History Customer Details Update Customer Communication OTP Generator Update Payment Order Update Expose services using ESB or API Gateway Consume these ready made services for digital front end OTP GeneratorValidate OTP Identify Customer Payment Update Payment Status Payment App = 5 APIs + Screens
  • 23. Service Oriented Architecture – Agile, plug and play middle layer External APIs Add external APIs to the mix Payment Gateway Get Bank Details Partner APIs Etailer APIs Social APIs Create Social PostShopping Cart Order Management Order Capture Break down the monolithic applications into business micro services….. Order Info Order Processing Order Tracking Customer Relationship Management Customer Personal Info Customer 360 view Cash Management Receive Payment Update Payment Status Order Tracking Internal APIs Order Enquiry Customer Enquiry Order History Customer Details Update Customer Communication OTP Generator Update Payment Order Update Expose services using ESB or API Gateway Consume these ready made services for digital front end OTP GeneratorValidate OTP Identify Customer Payment Update Payment Status
  • 24. 7 tips to Speed and Innovation on Demand 6 7 Belief Two speed IT MVP, fail fast Agile and DevOps Service Oriented Architecture
  • 25. Are services enough? What about workflows and UI?
  • 26. Ready to use development platform Workflow Rule Engine Business Process Management (BPM) Presentation layerProvide a platform for developers to play Keep your CORE systems hidden Order Management Order Capture Break down the monolithic applications into business micro services….. Secure them External APIs Internal APIsIdentify Customer Order Info Order Processing Order Tracking Customer Relationship Management Customer Personal Info Customer 360 view Cash Management Receive Payment Update Payment Status Order Enquiry Customer Enquiry Order History Customer Details Update Customer Communication OTP Generator Update Payment Status Update Payment Order Update Payment Gateway Get Bank Details Services and Integration Layer Create Social PostShopping Cart Order Tracking
  • 27. 7 tips to Speed and Innovation on Demand Belief Two speed IT MVP, fail fast Agile and DevOps Service Oriented Architecture Ready to use Dev Platform Reduce time from 6 months to 6 weeks ? Reduce time from 6 weeks to 6 days
  • 29. 7 tips to Speed and Innovation on Demand Belief Two speed IT MVP, fail fast Agile and DevOps Service Oriented Architecture Ready to use Dev Platform Crowdsource, Hackathons Reduce time from 6 months to 6 weeks Reduce time from 6 weeks to 6 days
  • 30. Business and IT IT Business
  • 32. Business and IT IT Business
  • 33. Business and IT IT Business
  • 34. IT is like electricity Jab jaati hai tabhi yaad aati Hai Where is IT?Where is IT? Where is IT?