Troubleshooting Tips for Data communications, Networking & TCP/IP

Apr 10, 2014Download as PPT, PDF1 like914 views

This workshop will give you a quick toolbox of skills to troubleshoot Data Communications, Networking and TCP/IP. You will; - Troubleshoot basic hardware and cabling problems - Briefly review use of TCP/IP utilities - Receive a 5 minute review on use of a simple protocol analyser

www.eit.edu.au
Technology Training that Workswww.idc-online.com/slideshare
Troubleshooting
Tips: Data
Communications,
Networking and
TCP/IP
by
Steve Mackay

www.eit.edu.au
Technology Training that Workswww.idc-online.com/slideshare
EIT Micro-Course Series
• Every two weeks we present a 35 to
45 minute interactive course
• Practical, useful with Q & A
throughout
• PID loop Tuning / Arc Flash
Protection, Functional Safety,
Troubleshooting conveyors
presented so far
Go to:
http://www.eit.edu.au/free-courses
• You get the recording and slides

www.eit.edu.au
Technology Training that Workswww.idc-online.com/slideshare
Overall Presentation
A quick introduction
to troubleshooting
industrial data
communications
systems from cabling
& hardware; TCP/IP
utilities to protocol
analysis.

www.eit.edu.au
Technology Training that Workswww.idc-online.com/slideshare
Objectives
• Basics of
troubleshooting
• Focus on TCP/IP Utilities
• Introduction to Protocol
analysis

www.eit.edu.au
Technology Training that Workswww.idc-online.com/slideshare
Topics
• Overall concept
• Hardware & Cabling
• TCP/IP Utilities
• Packet Analysis

www.eit.edu.au
Technology Training that Workswww.idc-online.com/slideshare
1.0 Introduction

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Technology Training that Workswww.idc-online.com/slideshare
Overall Concept

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Tools of the trade
• Cable tester
• TCP/IP (and other third party) Utilities
• Protocol Analyzer (e.g. Wireshark)

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Technology Training that Workswww.idc-online.com/slideshare
2.0 Hardware & Cabling

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Technology Training that Workswww.idc-online.com/slideshare
Hardware and Physical Cabling
• Check cable on both sides of connection
• Switch lights
• Incorrect wire type and components
• Straight versus cross over cable
• Excessive untwists
• Damaged RJ-45 connector
• Electrical noise and shielding

www.eit.edu.au
Technology Training that Workswww.idc-online.com/slideshare
3.0 TCP/IP Utilities

www.eit.edu.au
Technology Training that Workswww.idc-online.com/slideshare
Utilities
• Ping
• Arp
• Netstat
• Nbtstat
• Ipconfig
• Tracert

www.eit.edu.au
Technology Training that Workswww.idc-online.com/slideshare
Ping -t
• Easiest ways to test connectivity across the network and
confirm that an IP address is reachable

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Technology Training that Workswww.idc-online.com/slideshare
Arp -a
• Displays hardware and IP address mapping

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Technology Training that Workswww.idc-online.com/slideshare
Netstat-e
• Displays activities since
last reboot
• Useful data on any
problems

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Technology Training that Workswww.idc-online.com/slideshare
Nbtstat
• Protocol Stats & TCP/IP connections

www.eit.edu.au
Technology Training that Workswww.idc-online.com/slideshare
Ipconfig /all

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Technology Training that Workswww.idc-online.com/slideshare
Tracert

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Technology Training that Workswww.idc-online.com/slideshare
4.0 Packet Analysis

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Technology Training that Workswww.idc-online.com/slideshare
OSI Model

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Technology Training that Workswww.idc-online.com/slideshare
Packet Structure

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Technology Training that Workswww.idc-online.com/slideshare
Thank You For Your Interest
If you are interested in further training, please visit:
http://www.idc-online.com/slideshare

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This manual will provide you with the necessary background to understand the fundamentals of fibre optic systems and their individual components including fibres, cable construction, connectors, splices and optical sources and detectors. Various pitfalls associated with the implementation of fibre optic systems are discussed and workable solutions to these problems are provided. It will provide you with the knowledge to develop the required techniques for design, installation and maintenance of fibre optic systems. FOR MORE INFORMATION: http://www.idc-online.com/content/practical-fibre-optics-and-interfacing-techniques-industrial-ethernet-and-wireless-23?id=58