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TTC16: Ravir Gurjal and Jody Farrar - AI: The Future of Travel

M
Maksim Izmaylov

Chute is a technology company that uses artificial intelligence and computer vision to analyze photos. Their IRIS technology can recognize logos, objects, scenes and similar photos. The document discusses the history and importance of AI, how travelers are changing and increasingly rely on digital tools and technology, and how AI can help meet travelers' practical needs through features like recommendations and notifications.

Technology
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ARTIFICIAL INTELLIGENCE: The Future of Travel Ranvir Gujral, CEO, Chute @ranvir @getchute Jody Farrar, VP Marketing, Chute @jodyfarrar @getchute
ABOUT CHUTE Chute ESTABLISHED 2011 200+ Customers OFFICES San Francisco Chicago New York London INVESTMENT $13MM / Post Series A Foundry Group US Venture Partners Salesforce Ventures Knight Foundation G E T C H U T E . C O MA RT I F I C I A L I N T E L L I G E N C E : T H E F U T U R E O F T R AV E L |J O D Y FA R R A R @ J O D Y FA R R A R | R A N V I R G U J R A L @ R A N V I R | @ G E T C H U T E
IRISTM - Image Recognition Intelligence Software G E T C H U T E . C O M IRISTM is computer vision technology trained with proprietary algorithms to identify common characteristics in photos in order to recognize brand logos, objects (like faces), scenes (like sunsets, mountains, and beaches), and similar photos on social media. A RT I F I C I A L I N T E L L I G E N C E : T H E F U T U R E O F T R AV E L |J O D Y FA R R A R @ J O D Y FA R R A R | R A N V I R G U J R A L @ R A N V I R | @ G E T C H U T E
G E T C H U T E . C O M OUR FASCINATION WITH AI A RT I F I C I A L I N T E L L I G E N C E : T H E F U T U R E O F T R AV E L |J O D Y FA R R A R @ J O D Y FA R R A R | R A N V I R G U J R A L @ R A N V I R | @ G E T C H U T E
G E T C H U T E . C O MA RT I F I C I A L I N T E L L I G E N C E : T H E F U T U R E O F T R AV E L |J O D Y FA R R A R @ J O D Y FA R R A R | R A N V I R G U J R A L @ R A N V I R | @ G E T C H U T E
G E T C H U T E . C O MA RT I F I C I A L I N T E L L I G E N C E : T H E F U T U R E O F T R AV E L |J O D Y FA R R A R @ J O D Y FA R R A R | R A N V I R G U J R A L @ R A N V I R | @ G E T C H U T E
G E T C H U T E . C O M WHAT IS AI? A RT I F I C I A L I N T E L L I G E N C E : T H E F U T U R E O F T R AV E L |J O D Y FA R R A R @ J O D Y FA R R A R | R A N V I R G U J R A L @ R A N V I R | @ G E T C H U T E
G E T C H U T E . C O M KEY MOMENTS IN THE STORY OF AI A RT I F I C I A L I N T E L L I G E N C E : T H E F U T U R E O F T R AV E L |J O D Y FA R R A R @ J O D Y FA R R A R | R A N V I R G U J R A L @ R A N V I R | @ G E T C H U T E
G E T C H U T E . C O M KEY MOMENTS IN THE STORY OF AI 1943 1943 - WW2 triggers fresh thinking • Neurologist Grey Walter built some of the first robots • Mathematician Alan Turing invented the turing test A RT I F I C I A L I N T E L L I G E N C E : T H E F U T U R E O F T R AV E L |J O D Y FA R R A R @ J O D Y FA R R A R | R A N V I R G U J R A L @ R A N V I R | @ G E T C H U T E
G E T C H U T E . C O M KEY MOMENTS IN THE STORY OF AI 1943 1950 - Science fiction steers the conversation I Robot ( a collection of short stories by Isaac Asimov) was published 1950 A RT I F I C I A L I N T E L L I G E N C E : T H E F U T U R E O F T R AV E L |J O D Y FA R R A R @ J O D Y FA R R A R | R A N V I R G U J R A L @ R A N V I R | @ G E T C H U T E
G E T C H U T E . C O M KEY MOMENTS IN THE STORY OF AI 1943 1969 - Tough problems to crack 1950 1969 • AI lagging behind predictions • “Shakey the Robot”, the first general purpose mobile robot, was painfully slow A RT I F I C I A L I N T E L L I G E N C E : T H E F U T U R E O F T R AV E L |J O D Y FA R R A R @ J O D Y FA R R A R | R A N V I R G U J R A L @ R A N V I R | @ G E T C H U T E
G E T C H U T E . C O M KEY MOMENTS IN THE STORY OF AI 1943 1981 - A solution for big business 1950 1969 • New commercial systems focused on narrower tasks • First commercial expert system began operation at the Digital Equipment Corporation. 1981 A RT I F I C I A L I N T E L L I G E N C E : T H E F U T U R E O F T R AV E L |J O D Y FA R R A R @ J O D Y FA R R A R | R A N V I R G U J R A L @ R A N V I R | @ G E T C H U T E
G E T C H U T E . C O M KEY MOMENTS IN THE STORY OF AI 1943 1997 - Man vs machine: Fight of the 20th Century 1950 1969 Supercomputer Deep Blue defeated chess champion Garry Kasparov 1981 1997 A RT I F I C I A L I N T E L L I G E N C E : T H E F U T U R E O F T R AV E L |J O D Y FA R R A R @ J O D Y FA R R A R | R A N V I R G U J R A L @ R A N V I R | @ G E T C H U T E
G E T C H U T E . C O M KEY MOMENTS IN THE STORY OF AI 1943 2002 - The first robot for the home 1950 1969 An autonomous vacuum cleaner, Roomba, had enough intelligence to reliably clean a home 1981 1997 2002 A RT I F I C I A L I N T E L L I G E N C E : T H E F U T U R E O F T R AV E L |J O D Y FA R R A R @ J O D Y FA R R A R | R A N V I R G U J R A L @ R A N V I R | @ G E T C H U T E
G E T C H U T E . C O M KEY MOMENTS IN THE STORY OF AI 1943 2008 - Starting to crack the big problems 1950 1969 A small feature appeared on the new Apple iPhone - a Google app with speech recognition 1981 1997 2002 2008 A RT I F I C I A L I N T E L L I G E N C E : T H E F U T U R E O F T R AV E L |J O D Y FA R R A R @ J O D Y FA R R A R | R A N V I R G U J R A L @ R A N V I R | @ G E T C H U T E
G E T C H U T E . C O M KEY MOMENTS IN THE STORY OF AI 1943 2014 - Are machines intelligent now? 1950 1969 From Google's billion dollar investment in driverless cars, to Skype's launch of real-time voice translation, intelligent machines were now becoming an everyday reality that would change all of our lives. 1981 1997 2002 2008 2014 A RT I F I C I A L I N T E L L I G E N C E : T H E F U T U R E O F T R AV E L |J O D Y FA R R A R @ J O D Y FA R R A R | R A N V I R G U J R A L @ R A N V I R | @ G E T C H U T E
G E T C H U T E . C O MA RT I F I C I A L I N T E L L I G E N C E : T H E F U T U R E O F T R AV E L |J O D Y FA R R A R @ J O D Y FA R R A R | R A N V I R G U J R A L @ R A N V I R | @ G E T C H U T E
G E T C H U T E . C O MA RT I F I C I A L I N T E L L I G E N C E : T H E F U T U R E O F T R AV E L |J O D Y FA R R A R @ J O D Y FA R R A R | R A N V I R G U J R A L @ R A N V I R | @ G E T C H U T E
G E T C H U T E . C O M WHY IS AI IMPORTANT? A RT I F I C I A L I N T E L L I G E N C E : T H E F U T U R E O F T R AV E L |J O D Y FA R R A R @ J O D Y FA R R A R | R A N V I R G U J R A L @ R A N V I R | @ G E T C H U T E
G E T C H U T E . C O M WHO IS YOUR TRAVELER? And by 2020, Gen Z will account for 40% of the population IN MILLIONS Source: Pew Research Center tabulation of U.S. Census Bureau population projections released December 2014 A RT I F I C I A L I N T E L L I G E N C E : T H E F U T U R E O F T R AV E L |J O D Y FA R R A R @ J O D Y FA R R A R | R A N V I R G U J R A L @ R A N V I R | @ G E T C H U T E
G E T C H U T E . C O M WHO IS YOUR TRAVELER? 20% of all international travelers are millennials MILLENNIALS GEN X $6,200 per trip $3,700 per trip BOOMERS $2,900 per trip A RT I F I C I A L I N T E L L I G E N C E : T H E F U T U R E O F T R AV E L |J O D Y FA R R A R @ J O D Y FA R R A R | R A N V I R G U J R A L @ R A N V I R | @ G E T C H U T E
G E T C H U T E . C O M DIFFERENT KIND OF TRAVELER Source: Boston Consulting Group The First Digital Natives: Millennials have grown up with the internet and smartphones in an always-on digital world. A RT I F I C I A L I N T E L L I G E N C E : T H E F U T U R E O F T R AV E L |J O D Y FA R R A R @ J O D Y FA R R A R | R A N V I R G U J R A L @ R A N V I R | @ G E T C H U T E
G E T C H U T E . C O M TOP SOURCES OF INSPIRATION What media platform is most important for travel planning and inspiration? CENTENNIALS MILLENNIALS 53% 27% 8% 7% 3 2 27% 40% 6% 17% 7% 4% A RT I F I C I A L I N T E L L I G E N C E : T H E F U T U R E O F T R AV E L |J O D Y FA R R A R @ J O D Y FA R R A R | R A N V I R G U J R A L @ R A N V I R | @ G E T C H U T E
CENTENNIALS’ PREFERENCES MATTER of centennials are consulted by family members when planning a trip83% A RT I F I C I A L I N T E L L I G E N C E : T H E F U T U R E O F T R AV E L |J O D Y FA R R A R @ J O D Y FA R R A R | R A N V I R G U J R A L @ R A N V I R | @ G E T C H U T E G E T C H U T E . C O M
G E T C H U T E . C O M SO WHY AM I TELLING YOU THIS? ? A RT I F I C I A L I N T E L L I G E N C E : T H E F U T U R E O F T R AV E L |J O D Y FA R R A R @ J O D Y FA R R A R | R A N V I R G U J R A L @ R A N V I R | @ G E T C H U T E
G E T C H U T E . C O M FORGET ABOUT KEEPING UP WITH THE JONESES Julie nearby Recommended restaurants Next train Reminder: appointment A RT I F I C I A L I N T E L L I G E N C E : T H E F U T U R E O F T R AV E L |J O D Y FA R R A R @ J O D Y FA R R A R | R A N V I R G U J R A L @ R A N V I R | @ G E T C H U T E
G E T C H U T E . C O M PRACTICAL AI A RT I F I C I A L I N T E L L I G E N C E : T H E F U T U R E O F T R AV E L |J O D Y FA R R A R @ J O D Y FA R R A R | R A N V I R G U J R A L @ R A N V I R | @ G E T C H U T E
G E T C H U T E . C O M They [Travelers] also want to purchase through a platform they trust, so the brand of the booking platform is extremely important. And behind all of this is an absolutely critical reliance on top-class technology. Ultimately, if the technology and user experience does not match up to expectations – which continue to grow in the digital age – customers will very quickly look elsewhere. - BEN ROSSI, Reporter, Information Age A RT I F I C I A L I N T E L L I G E N C E : T H E F U T U R E O F T R AV E L |J O D Y FA R R A R @ J O D Y FA R R A R | R A N V I R G U J R A L @ R A N V I R | @ G E T C H U T E
G E T C H U T E . C O M MORE PRACTICAL DEMANDS WiFi Mobile Device Physiological Needs Safety, Security Social Needs Esteem Self- fulfillment Basic Human Needs A RT I F I C I A L I N T E L L I G E N C E : T H E F U T U R E O F T R AV E L |J O D Y FA R R A R @ J O D Y FA R R A R | R A N V I R G U J R A L @ R A N V I R | @ G E T C H U T E
G E T C H U T E . C O M GOALS What are the goals of AI in Travel & Hospitality Create seamless experiences Personalization Complement human workforce Synthesize data to extract insights 1 2 3 4 A RT I F I C I A L I N T E L L I G E N C E : T H E F U T U R E O F T R AV E L |J O D Y FA R R A R @ J O D Y FA R R A R | R A N V I R G U J R A L @ R A N V I R | @ G E T C H U T E
G E T C H U T E . C O M CREATE SEAMLESS EXPERIENCES A RT I F I C I A L I N T E L L I G E N C E : T H E F U T U R E O F T R AV E L |J O D Y FA R R A R @ J O D Y FA R R A R | R A N V I R G U J R A L @ R A N V I R | @ G E T C H U T E
G E T C H U T E . C O M INTEGRATING AI IN-ROOM A RT I F I C I A L I N T E L L I G E N C E : T H E F U T U R E O F T R AV E L |J O D Y FA R R A R @ J O D Y FA R R A R | R A N V I R G U J R A L @ R A N V I R | @ G E T C H U T E
G E T C H U T E . C O M MOBILE APPS A RT I F I C I A L I N T E L L I G E N C E : T H E F U T U R E O F T R AV E L |J O D Y FA R R A R @ J O D Y FA R R A R | R A N V I R G U J R A L @ R A N V I R | @ G E T C H U T E
G E T C H U T E . C O M WHAT’S NEXT A RT I F I C I A L I N T E L L I G E N C E : T H E F U T U R E O F T R AV E L |J O D Y FA R R A R @ J O D Y FA R R A R | R A N V I R G U J R A L @ R A N V I R | @ G E T C H U T E
G E T C H U T E . C O M PERSONALIZATION A RT I F I C I A L I N T E L L I G E N C E : T H E F U T U R E O F T R AV E L |J O D Y FA R R A R @ J O D Y FA R R A R | R A N V I R G U J R A L @ R A N V I R | @ G E T C H U T E
G E T C H U T E . C O M TRAVEL ASSISTANTS A RT I F I C I A L I N T E L L I G E N C E : T H E F U T U R E O F T R AV E L |J O D Y FA R R A R @ J O D Y FA R R A R | R A N V I R G U J R A L @ R A N V I R | @ G E T C H U T E
G E T C H U T E . C O M TRAVEL ASSISTANTS - Alexis A RT I F I C I A L I N T E L L I G E N C E : T H E F U T U R E O F T R AV E L |J O D Y FA R R A R @ J O D Y FA R R A R | R A N V I R G U J R A L @ R A N V I R | @ G E T C H U T E
G E T C H U T E . C O M TRAVEL ASSISTANTS - Lola A RT I F I C I A L I N T E L L I G E N C E : T H E F U T U R E O F T R AV E L |J O D Y FA R R A R @ J O D Y FA R R A R | R A N V I R G U J R A L @ R A N V I R | @ G E T C H U T E
G E T C H U T E . C O M WHAT’S NEXT A RT I F I C I A L I N T E L L I G E N C E : T H E F U T U R E O F T R AV E L |J O D Y FA R R A R @ J O D Y FA R R A R | R A N V I R G U J R A L @ R A N V I R | @ G E T C H U T E
G E T C H U T E . C O M TOO BIG BROTHER? I’m ok sharing personal information as long as I get something that matters to me in return. - Most people A RT I F I C I A L I N T E L L I G E N C E : T H E F U T U R E O F T R AV E L |J O D Y FA R R A R @ J O D Y FA R R A R | R A N V I R G U J R A L @ R A N V I R | @ G E T C H U T E
G E T C H U T E . C O M COMPLEMENT HUMAN BEHAVIOR A RT I F I C I A L I N T E L L I G E N C E : T H E F U T U R E O F T R AV E L |J O D Y FA R R A R @ J O D Y FA R R A R | R A N V I R G U J R A L @ R A N V I R | @ G E T C H U T E
G E T C H U T E . C O M ALOFT, YOTEL, HENN-NA A RT I F I C I A L I N T E L L I G E N C E : T H E F U T U R E O F T R AV E L |J O D Y FA R R A R @ J O D Y FA R R A R | R A N V I R G U J R A L @ R A N V I R | @ G E T C H U T E
G E T C H U T E . C O M TOO SOON? A RT I F I C I A L I N T E L L I G E N C E : T H E F U T U R E O F T R AV E L |J O D Y FA R R A R @ J O D Y FA R R A R | R A N V I R G U J R A L @ R A N V I R | @ G E T C H U T E
G E T C H U T E . C O M WHAT’S NEXT? A RT I F I C I A L I N T E L L I G E N C E : T H E F U T U R E O F T R AV E L |J O D Y FA R R A R @ J O D Y FA R R A R | R A N V I R G U J R A L @ R A N V I R | @ G E T C H U T E
G E T C H U T E . C O M SYNTHESIZE DATA TO EXTRACT INSIGHTS A RT I F I C I A L I N T E L L I G E N C E : T H E F U T U R E O F T R AV E L |J O D Y FA R R A R @ J O D Y FA R R A R | R A N V I R G U J R A L @ R A N V I R | @ G E T C H U T E
G E T C H U T E . C O M IMAGE RECOGNITION A RT I F I C I A L I N T E L L I G E N C E : T H E F U T U R E O F T R AV E L |J O D Y FA R R A R @ J O D Y FA R R A R | R A N V I R G U J R A L @ R A N V I R | @ G E T C H U T E
G E T C H U T E . C O M TECHNOLOGIES THAT CAN SOLVE SIMILAR GOALS AS AI A RT I F I C I A L I N T E L L I G E N C E : T H E F U T U R E O F T R AV E L |J O D Y FA R R A R @ J O D Y FA R R A R | R A N V I R G U J R A L @ R A N V I R | @ G E T C H U T E
G E T C H U T E . C O M MOBILE APPS A RT I F I C I A L I N T E L L I G E N C E : T H E F U T U R E O F T R AV E L |J O D Y FA R R A R @ J O D Y FA R R A R | R A N V I R G U J R A L @ R A N V I R | @ G E T C H U T E
G E T C H U T E . C O M CRM Opened email Sent email Booked flight 3 night stay A RT I F I C I A L I N T E L L I G E N C E : T H E F U T U R E O F T R AV E L |J O D Y FA R R A R @ J O D Y FA R R A R | R A N V I R G U J R A L @ R A N V I R | @ G E T C H U T E
G E T C H U T E . C O M SOCIAL LISTENING A RT I F I C I A L I N T E L L I G E N C E : T H E F U T U R E O F T R AV E L |J O D Y FA R R A R @ J O D Y FA R R A R | R A N V I R G U J R A L @ R A N V I R | @ G E T C H U T E
G E T C H U T E . C O M VIRTUAL REALITY A RT I F I C I A L I N T E L L I G E N C E : T H E F U T U R E O F T R AV E L |J O D Y FA R R A R @ J O D Y FA R R A R | R A N V I R G U J R A L @ R A N V I R | @ G E T C H U T E
G E T C H U T E . C O M DRONES A RT I F I C I A L I N T E L L I G E N C E : T H E F U T U R E O F T R AV E L |J O D Y FA R R A R @ J O D Y FA R R A R | R A N V I R G U J R A L @ R A N V I R | @ G E T C H U T E
G E T C H U T E . C O M CURRENT STATE OF THE TRAVEL & HOSPITALITY INDUSTRY A RT I F I C I A L I N T E L L I G E N C E : T H E F U T U R E O F T R AV E L |J O D Y FA R R A R @ J O D Y FA R R A R | R A N V I R G U J R A L @ R A N V I R | @ G E T C H U T E
G E T C H U T E . C O M LEGACY TRAVEL LIMITATIONS Archaic websites Single purpose mobile apps Lack of cloud adoption Limited knowledge of guests 1 2 3 4 A RT I F I C I A L I N T E L L I G E N C E : T H E F U T U R E O F T R AV E L |J O D Y FA R R A R @ J O D Y FA R R A R | R A N V I R G U J R A L @ R A N V I R | @ G E T C H U T E
G E T C H U T E . C O M How do we cross this chasm? A RT I F I C I A L I N T E L L I G E N C E : T H E F U T U R E O F T R AV E L |J O D Y FA R R A R @ J O D Y FA R R A R | R A N V I R G U J R A L @ R A N V I R | @ G E T C H U T E
G E T C H U T E . C O M BEST PRACTICES FOR AI IMPLEMENTATION A RT I F I C I A L I N T E L L I G E N C E : T H E F U T U R E O F T R AV E L |J O D Y FA R R A R @ J O D Y FA R R A R | R A N V I R G U J R A L @ R A N V I R | @ G E T C H U T E
G E T C H U T E . C O M HAVE A PURPOSE A RT I F I C I A L I N T E L L I G E N C E : T H E F U T U R E O F T R AV E L |J O D Y FA R R A R @ J O D Y FA R R A R | R A N V I R G U J R A L @ R A N V I R | @ G E T C H U T E
G E T C H U T E . C O M GIVE IT TIME A RT I F I C I A L I N T E L L I G E N C E : T H E F U T U R E O F T R AV E L |J O D Y FA R R A R @ J O D Y FA R R A R | R A N V I R G U J R A L @ R A N V I R | @ G E T C H U T E
G E T C H U T E . C O M TEST, EVALUATE, AND ADJUST A RT I F I C I A L I N T E L L I G E N C E : T H E F U T U R E O F T R AV E L |J O D Y FA R R A R @ J O D Y FA R R A R | R A N V I R G U J R A L @ R A N V I R | @ G E T C H U T E
G E T C H U T E . C O M FUTURE TRAVEL EXPERIENCE - 2021 A RT I F I C I A L I N T E L L I G E N C E : T H E F U T U R E O F T R AV E L |J O D Y FA R R A R @ J O D Y FA R R A R | R A N V I R G U J R A L @ R A N V I R | @ G E T C H U T E
G E T C H U T E . C O M INCEPTION I think what's exciting about artificial intelligence is it's a way of engaging people … I think we're going to see more of that – tailored, targeted artificial intelligence driven content - KEITH REED, Chief Marketing Officer, Unilever A RT I F I C I A L I N T E L L I G E N C E : T H E F U T U R E O F T R AV E L |J O D Y FA R R A R @ J O D Y FA R R A R | R A N V I R G U J R A L @ R A N V I R | @ G E T C H U T E
G E T C H U T E . C O M INCEPTION A RT I F I C I A L I N T E L L I G E N C E : T H E F U T U R E O F T R AV E L |J O D Y FA R R A R @ J O D Y FA R R A R | R A N V I R G U J R A L @ R A N V I R | @ G E T C H U T E
G E T C H U T E . C O M PLANNING A RT I F I C I A L I N T E L L I G E N C E : T H E F U T U R E O F T R AV E L |J O D Y FA R R A R @ J O D Y FA R R A R | R A N V I R G U J R A L @ R A N V I R | @ G E T C H U T E
G E T C H U T E . C O M PLANNING A RT I F I C I A L I N T E L L I G E N C E : T H E F U T U R E O F T R AV E L |J O D Y FA R R A R @ J O D Y FA R R A R | R A N V I R G U J R A L @ R A N V I R | @ G E T C H U T E
G E T C H U T E . C O M THE TRIP A RT I F I C I A L I N T E L L I G E N C E : T H E F U T U R E O F T R AV E L |J O D Y FA R R A R @ J O D Y FA R R A R | R A N V I R G U J R A L @ R A N V I R | @ G E T C H U T E
G E T C H U T E . C O M THE TRIP A RT I F I C I A L I N T E L L I G E N C E : T H E F U T U R E O F T R AV E L |J O D Y FA R R A R @ J O D Y FA R R A R | R A N V I R G U J R A L @ R A N V I R | @ G E T C H U T E
G E T C H U T E . C O M THE TRIP A RT I F I C I A L I N T E L L I G E N C E : T H E F U T U R E O F T R AV E L |J O D Y FA R R A R @ J O D Y FA R R A R | R A N V I R G U J R A L @ R A N V I R | @ G E T C H U T E
G E T C H U T E . C O M THE TRIP A RT I F I C I A L I N T E L L I G E N C E : T H E F U T U R E O F T R AV E L |J O D Y FA R R A R @ J O D Y FA R R A R | R A N V I R G U J R A L @ R A N V I R | @ G E T C H U T E
G E T C H U T E . C O M THE TRIP A RT I F I C I A L I N T E L L I G E N C E : T H E F U T U R E O F T R AV E L |J O D Y FA R R A R @ J O D Y FA R R A R | R A N V I R G U J R A L @ R A N V I R | @ G E T C H U T E
G E T C H U T E . C O M THE TRIP A RT I F I C I A L I N T E L L I G E N C E : T H E F U T U R E O F T R AV E L |J O D Y FA R R A R @ J O D Y FA R R A R | R A N V I R G U J R A L @ R A N V I R | @ G E T C H U T E
G E T C H U T E . C O M THE TRIP A RT I F I C I A L I N T E L L I G E N C E : T H E F U T U R E O F T R AV E L |J O D Y FA R R A R @ J O D Y FA R R A R | R A N V I R G U J R A L @ R A N V I R | @ G E T C H U T E
G E T C H U T E . C O M THE TRIP A RT I F I C I A L I N T E L L I G E N C E : T H E F U T U R E O F T R AV E L |J O D Y FA R R A R @ J O D Y FA R R A R | R A N V I R G U J R A L @ R A N V I R | @ G E T C H U T E
G E T C H U T E . C O M THE TRIP A RT I F I C I A L I N T E L L I G E N C E : T H E F U T U R E O F T R AV E L |J O D Y FA R R A R @ J O D Y FA R R A R | R A N V I R G U J R A L @ R A N V I R | @ G E T C H U T E
G E T C H U T E . C O M THE TRIP A RT I F I C I A L I N T E L L I G E N C E : T H E F U T U R E O F T R AV E L |J O D Y FA R R A R @ J O D Y FA R R A R | R A N V I R G U J R A L @ R A N V I R | @ G E T C H U T E
G E T C H U T E . C O M THE TRIP A RT I F I C I A L I N T E L L I G E N C E : T H E F U T U R E O F T R AV E L |J O D Y FA R R A R @ J O D Y FA R R A R | R A N V I R G U J R A L @ R A N V I R | @ G E T C H U T E
G E T C H U T E . C O M AFTER THE TRIP Likes snorkeling Likes photography Does not like shopping A RT I F I C I A L I N T E L L I G E N C E : T H E F U T U R E O F T R AV E L |J O D Y FA R R A R @ J O D Y FA R R A R | R A N V I R G U J R A L @ R A N V I R | @ G E T C H U T E
THANK YOU G E T C H U T E . C O M CO-FOUNDER & CEO Ranvir Gujral VP MARKETING Jody Farrar www.getchute.com ranvir@getchute.com 650.799.4734 www.getchute.com jody.farrar@getchute.com 415.531.8416 A RT I F I C I A L I N T E L L I G E N C E : T H E F U T U R E O F T R AV E L |J O D Y FA R R A R @ J O D Y FA R R A R | R A N V I R G U J R A L @ R A N V I R | @ G E T C H U T E

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TTC16: Ravir Gurjal and Jody Farrar - AI: The Future of Travel

  • 1. ARTIFICIAL INTELLIGENCE: The Future of Travel Ranvir Gujral, CEO, Chute @ranvir @getchute Jody Farrar, VP Marketing, Chute @jodyfarrar @getchute
  • 2. ABOUT CHUTE Chute ESTABLISHED 2011 200+ Customers OFFICES San Francisco Chicago New York London INVESTMENT $13MM / Post Series A Foundry Group US Venture Partners Salesforce Ventures Knight Foundation G E T C H U T E . C O MA RT I F I C I A L I N T E L L I G E N C E : T H E F U T U R E O F T R AV E L |J O D Y FA R R A R @ J O D Y FA R R A R | R A N V I R G U J R A L @ R A N V I R | @ G E T C H U T E
  • 3. IRISTM - Image Recognition Intelligence Software G E T C H U T E . C O M IRISTM is computer vision technology trained with proprietary algorithms to identify common characteristics in photos in order to recognize brand logos, objects (like faces), scenes (like sunsets, mountains, and beaches), and similar photos on social media. A RT I F I C I A L I N T E L L I G E N C E : T H E F U T U R E O F T R AV E L |J O D Y FA R R A R @ J O D Y FA R R A R | R A N V I R G U J R A L @ R A N V I R | @ G E T C H U T E
  • 4. G E T C H U T E . C O M OUR FASCINATION WITH AI A RT I F I C I A L I N T E L L I G E N C E : T H E F U T U R E O F T R AV E L |J O D Y FA R R A R @ J O D Y FA R R A R | R A N V I R G U J R A L @ R A N V I R | @ G E T C H U T E
  • 5. G E T C H U T E . C O MA RT I F I C I A L I N T E L L I G E N C E : T H E F U T U R E O F T R AV E L |J O D Y FA R R A R @ J O D Y FA R R A R | R A N V I R G U J R A L @ R A N V I R | @ G E T C H U T E
  • 6. G E T C H U T E . C O MA RT I F I C I A L I N T E L L I G E N C E : T H E F U T U R E O F T R AV E L |J O D Y FA R R A R @ J O D Y FA R R A R | R A N V I R G U J R A L @ R A N V I R | @ G E T C H U T E
  • 7. G E T C H U T E . C O M WHAT IS AI? A RT I F I C I A L I N T E L L I G E N C E : T H E F U T U R E O F T R AV E L |J O D Y FA R R A R @ J O D Y FA R R A R | R A N V I R G U J R A L @ R A N V I R | @ G E T C H U T E
  • 8. G E T C H U T E . C O M KEY MOMENTS IN THE STORY OF AI A RT I F I C I A L I N T E L L I G E N C E : T H E F U T U R E O F T R AV E L |J O D Y FA R R A R @ J O D Y FA R R A R | R A N V I R G U J R A L @ R A N V I R | @ G E T C H U T E
  • 9. G E T C H U T E . C O M KEY MOMENTS IN THE STORY OF AI 1943 1943 - WW2 triggers fresh thinking • Neurologist Grey Walter built some of the first robots • Mathematician Alan Turing invented the turing test A RT I F I C I A L I N T E L L I G E N C E : T H E F U T U R E O F T R AV E L |J O D Y FA R R A R @ J O D Y FA R R A R | R A N V I R G U J R A L @ R A N V I R | @ G E T C H U T E
  • 10. G E T C H U T E . C O M KEY MOMENTS IN THE STORY OF AI 1943 1950 - Science fiction steers the conversation I Robot ( a collection of short stories by Isaac Asimov) was published 1950 A RT I F I C I A L I N T E L L I G E N C E : T H E F U T U R E O F T R AV E L |J O D Y FA R R A R @ J O D Y FA R R A R | R A N V I R G U J R A L @ R A N V I R | @ G E T C H U T E
  • 11. G E T C H U T E . C O M KEY MOMENTS IN THE STORY OF AI 1943 1969 - Tough problems to crack 1950 1969 • AI lagging behind predictions • “Shakey the Robot”, the first general purpose mobile robot, was painfully slow A RT I F I C I A L I N T E L L I G E N C E : T H E F U T U R E O F T R AV E L |J O D Y FA R R A R @ J O D Y FA R R A R | R A N V I R G U J R A L @ R A N V I R | @ G E T C H U T E
  • 12. G E T C H U T E . C O M KEY MOMENTS IN THE STORY OF AI 1943 1981 - A solution for big business 1950 1969 • New commercial systems focused on narrower tasks • First commercial expert system began operation at the Digital Equipment Corporation. 1981 A RT I F I C I A L I N T E L L I G E N C E : T H E F U T U R E O F T R AV E L |J O D Y FA R R A R @ J O D Y FA R R A R | R A N V I R G U J R A L @ R A N V I R | @ G E T C H U T E
  • 13. G E T C H U T E . C O M KEY MOMENTS IN THE STORY OF AI 1943 1997 - Man vs machine: Fight of the 20th Century 1950 1969 Supercomputer Deep Blue defeated chess champion Garry Kasparov 1981 1997 A RT I F I C I A L I N T E L L I G E N C E : T H E F U T U R E O F T R AV E L |J O D Y FA R R A R @ J O D Y FA R R A R | R A N V I R G U J R A L @ R A N V I R | @ G E T C H U T E
  • 14. G E T C H U T E . C O M KEY MOMENTS IN THE STORY OF AI 1943 2002 - The first robot for the home 1950 1969 An autonomous vacuum cleaner, Roomba, had enough intelligence to reliably clean a home 1981 1997 2002 A RT I F I C I A L I N T E L L I G E N C E : T H E F U T U R E O F T R AV E L |J O D Y FA R R A R @ J O D Y FA R R A R | R A N V I R G U J R A L @ R A N V I R | @ G E T C H U T E
  • 15. G E T C H U T E . C O M KEY MOMENTS IN THE STORY OF AI 1943 2008 - Starting to crack the big problems 1950 1969 A small feature appeared on the new Apple iPhone - a Google app with speech recognition 1981 1997 2002 2008 A RT I F I C I A L I N T E L L I G E N C E : T H E F U T U R E O F T R AV E L |J O D Y FA R R A R @ J O D Y FA R R A R | R A N V I R G U J R A L @ R A N V I R | @ G E T C H U T E
  • 16. G E T C H U T E . C O M KEY MOMENTS IN THE STORY OF AI 1943 2014 - Are machines intelligent now? 1950 1969 From Google's billion dollar investment in driverless cars, to Skype's launch of real-time voice translation, intelligent machines were now becoming an everyday reality that would change all of our lives. 1981 1997 2002 2008 2014 A RT I F I C I A L I N T E L L I G E N C E : T H E F U T U R E O F T R AV E L |J O D Y FA R R A R @ J O D Y FA R R A R | R A N V I R G U J R A L @ R A N V I R | @ G E T C H U T E
  • 17. G E T C H U T E . C O MA RT I F I C I A L I N T E L L I G E N C E : T H E F U T U R E O F T R AV E L |J O D Y FA R R A R @ J O D Y FA R R A R | R A N V I R G U J R A L @ R A N V I R | @ G E T C H U T E
  • 18. G E T C H U T E . C O MA RT I F I C I A L I N T E L L I G E N C E : T H E F U T U R E O F T R AV E L |J O D Y FA R R A R @ J O D Y FA R R A R | R A N V I R G U J R A L @ R A N V I R | @ G E T C H U T E
  • 19. G E T C H U T E . C O M WHY IS AI IMPORTANT? A RT I F I C I A L I N T E L L I G E N C E : T H E F U T U R E O F T R AV E L |J O D Y FA R R A R @ J O D Y FA R R A R | R A N V I R G U J R A L @ R A N V I R | @ G E T C H U T E
  • 20. G E T C H U T E . C O M WHO IS YOUR TRAVELER? And by 2020, Gen Z will account for 40% of the population IN MILLIONS Source: Pew Research Center tabulation of U.S. Census Bureau population projections released December 2014 A RT I F I C I A L I N T E L L I G E N C E : T H E F U T U R E O F T R AV E L |J O D Y FA R R A R @ J O D Y FA R R A R | R A N V I R G U J R A L @ R A N V I R | @ G E T C H U T E
  • 21. G E T C H U T E . C O M WHO IS YOUR TRAVELER? 20% of all international travelers are millennials MILLENNIALS GEN X $6,200 per trip $3,700 per trip BOOMERS $2,900 per trip A RT I F I C I A L I N T E L L I G E N C E : T H E F U T U R E O F T R AV E L |J O D Y FA R R A R @ J O D Y FA R R A R | R A N V I R G U J R A L @ R A N V I R | @ G E T C H U T E
  • 22. G E T C H U T E . C O M DIFFERENT KIND OF TRAVELER Source: Boston Consulting Group The First Digital Natives: Millennials have grown up with the internet and smartphones in an always-on digital world. A RT I F I C I A L I N T E L L I G E N C E : T H E F U T U R E O F T R AV E L |J O D Y FA R R A R @ J O D Y FA R R A R | R A N V I R G U J R A L @ R A N V I R | @ G E T C H U T E
  • 23. G E T C H U T E . C O M TOP SOURCES OF INSPIRATION What media platform is most important for travel planning and inspiration? CENTENNIALS MILLENNIALS 53% 27% 8% 7% 3 2 27% 40% 6% 17% 7% 4% A RT I F I C I A L I N T E L L I G E N C E : T H E F U T U R E O F T R AV E L |J O D Y FA R R A R @ J O D Y FA R R A R | R A N V I R G U J R A L @ R A N V I R | @ G E T C H U T E
  • 24. CENTENNIALS’ PREFERENCES MATTER of centennials are consulted by family members when planning a trip83% A RT I F I C I A L I N T E L L I G E N C E : T H E F U T U R E O F T R AV E L |J O D Y FA R R A R @ J O D Y FA R R A R | R A N V I R G U J R A L @ R A N V I R | @ G E T C H U T E G E T C H U T E . C O M
  • 25. G E T C H U T E . C O M SO WHY AM I TELLING YOU THIS? ? A RT I F I C I A L I N T E L L I G E N C E : T H E F U T U R E O F T R AV E L |J O D Y FA R R A R @ J O D Y FA R R A R | R A N V I R G U J R A L @ R A N V I R | @ G E T C H U T E
  • 26. G E T C H U T E . C O M FORGET ABOUT KEEPING UP WITH THE JONESES Julie nearby Recommended restaurants Next train Reminder: appointment A RT I F I C I A L I N T E L L I G E N C E : T H E F U T U R E O F T R AV E L |J O D Y FA R R A R @ J O D Y FA R R A R | R A N V I R G U J R A L @ R A N V I R | @ G E T C H U T E
  • 27. G E T C H U T E . C O M PRACTICAL AI A RT I F I C I A L I N T E L L I G E N C E : T H E F U T U R E O F T R AV E L |J O D Y FA R R A R @ J O D Y FA R R A R | R A N V I R G U J R A L @ R A N V I R | @ G E T C H U T E
  • 28. G E T C H U T E . C O M They [Travelers] also want to purchase through a platform they trust, so the brand of the booking platform is extremely important. And behind all of this is an absolutely critical reliance on top-class technology. Ultimately, if the technology and user experience does not match up to expectations – which continue to grow in the digital age – customers will very quickly look elsewhere. - BEN ROSSI, Reporter, Information Age A RT I F I C I A L I N T E L L I G E N C E : T H E F U T U R E O F T R AV E L |J O D Y FA R R A R @ J O D Y FA R R A R | R A N V I R G U J R A L @ R A N V I R | @ G E T C H U T E
  • 29. G E T C H U T E . C O M MORE PRACTICAL DEMANDS WiFi Mobile Device Physiological Needs Safety, Security Social Needs Esteem Self- fulfillment Basic Human Needs A RT I F I C I A L I N T E L L I G E N C E : T H E F U T U R E O F T R AV E L |J O D Y FA R R A R @ J O D Y FA R R A R | R A N V I R G U J R A L @ R A N V I R | @ G E T C H U T E
  • 30. G E T C H U T E . C O M GOALS What are the goals of AI in Travel & Hospitality Create seamless experiences Personalization Complement human workforce Synthesize data to extract insights 1 2 3 4 A RT I F I C I A L I N T E L L I G E N C E : T H E F U T U R E O F T R AV E L |J O D Y FA R R A R @ J O D Y FA R R A R | R A N V I R G U J R A L @ R A N V I R | @ G E T C H U T E
  • 31. G E T C H U T E . C O M CREATE SEAMLESS EXPERIENCES A RT I F I C I A L I N T E L L I G E N C E : T H E F U T U R E O F T R AV E L |J O D Y FA R R A R @ J O D Y FA R R A R | R A N V I R G U J R A L @ R A N V I R | @ G E T C H U T E
  • 32. G E T C H U T E . C O M INTEGRATING AI IN-ROOM A RT I F I C I A L I N T E L L I G E N C E : T H E F U T U R E O F T R AV E L |J O D Y FA R R A R @ J O D Y FA R R A R | R A N V I R G U J R A L @ R A N V I R | @ G E T C H U T E
  • 33. G E T C H U T E . C O M MOBILE APPS A RT I F I C I A L I N T E L L I G E N C E : T H E F U T U R E O F T R AV E L |J O D Y FA R R A R @ J O D Y FA R R A R | R A N V I R G U J R A L @ R A N V I R | @ G E T C H U T E
  • 34. G E T C H U T E . C O M WHAT’S NEXT A RT I F I C I A L I N T E L L I G E N C E : T H E F U T U R E O F T R AV E L |J O D Y FA R R A R @ J O D Y FA R R A R | R A N V I R G U J R A L @ R A N V I R | @ G E T C H U T E
  • 35. G E T C H U T E . C O M PERSONALIZATION A RT I F I C I A L I N T E L L I G E N C E : T H E F U T U R E O F T R AV E L |J O D Y FA R R A R @ J O D Y FA R R A R | R A N V I R G U J R A L @ R A N V I R | @ G E T C H U T E
  • 36. G E T C H U T E . C O M TRAVEL ASSISTANTS A RT I F I C I A L I N T E L L I G E N C E : T H E F U T U R E O F T R AV E L |J O D Y FA R R A R @ J O D Y FA R R A R | R A N V I R G U J R A L @ R A N V I R | @ G E T C H U T E
  • 37. G E T C H U T E . C O M TRAVEL ASSISTANTS - Alexis A RT I F I C I A L I N T E L L I G E N C E : T H E F U T U R E O F T R AV E L |J O D Y FA R R A R @ J O D Y FA R R A R | R A N V I R G U J R A L @ R A N V I R | @ G E T C H U T E
  • 38. G E T C H U T E . C O M TRAVEL ASSISTANTS - Lola A RT I F I C I A L I N T E L L I G E N C E : T H E F U T U R E O F T R AV E L |J O D Y FA R R A R @ J O D Y FA R R A R | R A N V I R G U J R A L @ R A N V I R | @ G E T C H U T E
  • 39. G E T C H U T E . C O M WHAT’S NEXT A RT I F I C I A L I N T E L L I G E N C E : T H E F U T U R E O F T R AV E L |J O D Y FA R R A R @ J O D Y FA R R A R | R A N V I R G U J R A L @ R A N V I R | @ G E T C H U T E
  • 40. G E T C H U T E . C O M TOO BIG BROTHER? I’m ok sharing personal information as long as I get something that matters to me in return. - Most people A RT I F I C I A L I N T E L L I G E N C E : T H E F U T U R E O F T R AV E L |J O D Y FA R R A R @ J O D Y FA R R A R | R A N V I R G U J R A L @ R A N V I R | @ G E T C H U T E
  • 41. G E T C H U T E . C O M COMPLEMENT HUMAN BEHAVIOR A RT I F I C I A L I N T E L L I G E N C E : T H E F U T U R E O F T R AV E L |J O D Y FA R R A R @ J O D Y FA R R A R | R A N V I R G U J R A L @ R A N V I R | @ G E T C H U T E
  • 42. G E T C H U T E . C O M ALOFT, YOTEL, HENN-NA A RT I F I C I A L I N T E L L I G E N C E : T H E F U T U R E O F T R AV E L |J O D Y FA R R A R @ J O D Y FA R R A R | R A N V I R G U J R A L @ R A N V I R | @ G E T C H U T E
  • 43. G E T C H U T E . C O M TOO SOON? A RT I F I C I A L I N T E L L I G E N C E : T H E F U T U R E O F T R AV E L |J O D Y FA R R A R @ J O D Y FA R R A R | R A N V I R G U J R A L @ R A N V I R | @ G E T C H U T E
  • 44. G E T C H U T E . C O M WHAT’S NEXT? A RT I F I C I A L I N T E L L I G E N C E : T H E F U T U R E O F T R AV E L |J O D Y FA R R A R @ J O D Y FA R R A R | R A N V I R G U J R A L @ R A N V I R | @ G E T C H U T E
  • 45. G E T C H U T E . C O M SYNTHESIZE DATA TO EXTRACT INSIGHTS A RT I F I C I A L I N T E L L I G E N C E : T H E F U T U R E O F T R AV E L |J O D Y FA R R A R @ J O D Y FA R R A R | R A N V I R G U J R A L @ R A N V I R | @ G E T C H U T E
  • 46. G E T C H U T E . C O M IMAGE RECOGNITION A RT I F I C I A L I N T E L L I G E N C E : T H E F U T U R E O F T R AV E L |J O D Y FA R R A R @ J O D Y FA R R A R | R A N V I R G U J R A L @ R A N V I R | @ G E T C H U T E
  • 47. G E T C H U T E . C O M TECHNOLOGIES THAT CAN SOLVE SIMILAR GOALS AS AI A RT I F I C I A L I N T E L L I G E N C E : T H E F U T U R E O F T R AV E L |J O D Y FA R R A R @ J O D Y FA R R A R | R A N V I R G U J R A L @ R A N V I R | @ G E T C H U T E
  • 48. G E T C H U T E . C O M MOBILE APPS A RT I F I C I A L I N T E L L I G E N C E : T H E F U T U R E O F T R AV E L |J O D Y FA R R A R @ J O D Y FA R R A R | R A N V I R G U J R A L @ R A N V I R | @ G E T C H U T E
  • 49. G E T C H U T E . C O M CRM Opened email Sent email Booked flight 3 night stay A RT I F I C I A L I N T E L L I G E N C E : T H E F U T U R E O F T R AV E L |J O D Y FA R R A R @ J O D Y FA R R A R | R A N V I R G U J R A L @ R A N V I R | @ G E T C H U T E
  • 50. G E T C H U T E . C O M SOCIAL LISTENING A RT I F I C I A L I N T E L L I G E N C E : T H E F U T U R E O F T R AV E L |J O D Y FA R R A R @ J O D Y FA R R A R | R A N V I R G U J R A L @ R A N V I R | @ G E T C H U T E
  • 51. G E T C H U T E . C O M VIRTUAL REALITY A RT I F I C I A L I N T E L L I G E N C E : T H E F U T U R E O F T R AV E L |J O D Y FA R R A R @ J O D Y FA R R A R | R A N V I R G U J R A L @ R A N V I R | @ G E T C H U T E
  • 52. G E T C H U T E . C O M DRONES A RT I F I C I A L I N T E L L I G E N C E : T H E F U T U R E O F T R AV E L |J O D Y FA R R A R @ J O D Y FA R R A R | R A N V I R G U J R A L @ R A N V I R | @ G E T C H U T E
  • 53. G E T C H U T E . C O M CURRENT STATE OF THE TRAVEL & HOSPITALITY INDUSTRY A RT I F I C I A L I N T E L L I G E N C E : T H E F U T U R E O F T R AV E L |J O D Y FA R R A R @ J O D Y FA R R A R | R A N V I R G U J R A L @ R A N V I R | @ G E T C H U T E
  • 54. G E T C H U T E . C O M LEGACY TRAVEL LIMITATIONS Archaic websites Single purpose mobile apps Lack of cloud adoption Limited knowledge of guests 1 2 3 4 A RT I F I C I A L I N T E L L I G E N C E : T H E F U T U R E O F T R AV E L |J O D Y FA R R A R @ J O D Y FA R R A R | R A N V I R G U J R A L @ R A N V I R | @ G E T C H U T E
  • 55. G E T C H U T E . C O M How do we cross this chasm? A RT I F I C I A L I N T E L L I G E N C E : T H E F U T U R E O F T R AV E L |J O D Y FA R R A R @ J O D Y FA R R A R | R A N V I R G U J R A L @ R A N V I R | @ G E T C H U T E
  • 56. G E T C H U T E . C O M BEST PRACTICES FOR AI IMPLEMENTATION A RT I F I C I A L I N T E L L I G E N C E : T H E F U T U R E O F T R AV E L |J O D Y FA R R A R @ J O D Y FA R R A R | R A N V I R G U J R A L @ R A N V I R | @ G E T C H U T E
  • 57. G E T C H U T E . C O M HAVE A PURPOSE A RT I F I C I A L I N T E L L I G E N C E : T H E F U T U R E O F T R AV E L |J O D Y FA R R A R @ J O D Y FA R R A R | R A N V I R G U J R A L @ R A N V I R | @ G E T C H U T E
  • 58. G E T C H U T E . C O M GIVE IT TIME A RT I F I C I A L I N T E L L I G E N C E : T H E F U T U R E O F T R AV E L |J O D Y FA R R A R @ J O D Y FA R R A R | R A N V I R G U J R A L @ R A N V I R | @ G E T C H U T E
  • 59. G E T C H U T E . C O M TEST, EVALUATE, AND ADJUST A RT I F I C I A L I N T E L L I G E N C E : T H E F U T U R E O F T R AV E L |J O D Y FA R R A R @ J O D Y FA R R A R | R A N V I R G U J R A L @ R A N V I R | @ G E T C H U T E
  • 60. G E T C H U T E . C O M FUTURE TRAVEL EXPERIENCE - 2021 A RT I F I C I A L I N T E L L I G E N C E : T H E F U T U R E O F T R AV E L |J O D Y FA R R A R @ J O D Y FA R R A R | R A N V I R G U J R A L @ R A N V I R | @ G E T C H U T E
  • 61. G E T C H U T E . C O M INCEPTION I think what's exciting about artificial intelligence is it's a way of engaging people … I think we're going to see more of that – tailored, targeted artificial intelligence driven content - KEITH REED, Chief Marketing Officer, Unilever A RT I F I C I A L I N T E L L I G E N C E : T H E F U T U R E O F T R AV E L |J O D Y FA R R A R @ J O D Y FA R R A R | R A N V I R G U J R A L @ R A N V I R | @ G E T C H U T E
  • 62. G E T C H U T E . C O M INCEPTION A RT I F I C I A L I N T E L L I G E N C E : T H E F U T U R E O F T R AV E L |J O D Y FA R R A R @ J O D Y FA R R A R | R A N V I R G U J R A L @ R A N V I R | @ G E T C H U T E
  • 63. G E T C H U T E . C O M PLANNING A RT I F I C I A L I N T E L L I G E N C E : T H E F U T U R E O F T R AV E L |J O D Y FA R R A R @ J O D Y FA R R A R | R A N V I R G U J R A L @ R A N V I R | @ G E T C H U T E
  • 64. G E T C H U T E . C O M PLANNING A RT I F I C I A L I N T E L L I G E N C E : T H E F U T U R E O F T R AV E L |J O D Y FA R R A R @ J O D Y FA R R A R | R A N V I R G U J R A L @ R A N V I R | @ G E T C H U T E
  • 65. G E T C H U T E . C O M THE TRIP A RT I F I C I A L I N T E L L I G E N C E : T H E F U T U R E O F T R AV E L |J O D Y FA R R A R @ J O D Y FA R R A R | R A N V I R G U J R A L @ R A N V I R | @ G E T C H U T E
  • 66. G E T C H U T E . C O M THE TRIP A RT I F I C I A L I N T E L L I G E N C E : T H E F U T U R E O F T R AV E L |J O D Y FA R R A R @ J O D Y FA R R A R | R A N V I R G U J R A L @ R A N V I R | @ G E T C H U T E
  • 67. G E T C H U T E . C O M THE TRIP A RT I F I C I A L I N T E L L I G E N C E : T H E F U T U R E O F T R AV E L |J O D Y FA R R A R @ J O D Y FA R R A R | R A N V I R G U J R A L @ R A N V I R | @ G E T C H U T E
  • 68. G E T C H U T E . C O M THE TRIP A RT I F I C I A L I N T E L L I G E N C E : T H E F U T U R E O F T R AV E L |J O D Y FA R R A R @ J O D Y FA R R A R | R A N V I R G U J R A L @ R A N V I R | @ G E T C H U T E
  • 69. G E T C H U T E . C O M THE TRIP A RT I F I C I A L I N T E L L I G E N C E : T H E F U T U R E O F T R AV E L |J O D Y FA R R A R @ J O D Y FA R R A R | R A N V I R G U J R A L @ R A N V I R | @ G E T C H U T E
  • 70. G E T C H U T E . C O M THE TRIP A RT I F I C I A L I N T E L L I G E N C E : T H E F U T U R E O F T R AV E L |J O D Y FA R R A R @ J O D Y FA R R A R | R A N V I R G U J R A L @ R A N V I R | @ G E T C H U T E
  • 71. G E T C H U T E . C O M THE TRIP A RT I F I C I A L I N T E L L I G E N C E : T H E F U T U R E O F T R AV E L |J O D Y FA R R A R @ J O D Y FA R R A R | R A N V I R G U J R A L @ R A N V I R | @ G E T C H U T E
  • 72. G E T C H U T E . C O M THE TRIP A RT I F I C I A L I N T E L L I G E N C E : T H E F U T U R E O F T R AV E L |J O D Y FA R R A R @ J O D Y FA R R A R | R A N V I R G U J R A L @ R A N V I R | @ G E T C H U T E
  • 73. G E T C H U T E . C O M THE TRIP A RT I F I C I A L I N T E L L I G E N C E : T H E F U T U R E O F T R AV E L |J O D Y FA R R A R @ J O D Y FA R R A R | R A N V I R G U J R A L @ R A N V I R | @ G E T C H U T E
  • 74. G E T C H U T E . C O M THE TRIP A RT I F I C I A L I N T E L L I G E N C E : T H E F U T U R E O F T R AV E L |J O D Y FA R R A R @ J O D Y FA R R A R | R A N V I R G U J R A L @ R A N V I R | @ G E T C H U T E
  • 75. G E T C H U T E . C O M THE TRIP A RT I F I C I A L I N T E L L I G E N C E : T H E F U T U R E O F T R AV E L |J O D Y FA R R A R @ J O D Y FA R R A R | R A N V I R G U J R A L @ R A N V I R | @ G E T C H U T E
  • 76. G E T C H U T E . C O M AFTER THE TRIP Likes snorkeling Likes photography Does not like shopping A RT I F I C I A L I N T E L L I G E N C E : T H E F U T U R E O F T R AV E L |J O D Y FA R R A R @ J O D Y FA R R A R | R A N V I R G U J R A L @ R A N V I R | @ G E T C H U T E
  • 77. THANK YOU G E T C H U T E . C O M CO-FOUNDER & CEO Ranvir Gujral VP MARKETING Jody Farrar www.getchute.com [email protected] 650.799.4734 www.getchute.com [email protected] 415.531.8416 A RT I F I C I A L I N T E L L I G E N C E : T H E F U T U R E O F T R AV E L |J O D Y FA R R A R @ J O D Y FA R R A R | R A N V I R G U J R A L @ R A N V I R | @ G E T C H U T E