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Unconscious Bias and Microaggressions
Greg DeShields, CHE, CDE
Consultant
Diversity, Equity and Inclusion
Unconscious Bias
and
Microaggressions
• What did I miss?
Unconscious Bias
The Keys to Change - Striding for Intentional Outcomes
• How to Address Unconscious Bias?
• Video #1 - Implicit Association Test
• What are Microaggressions?
A subtle but offensive comment or action directed at a
minority or other nondominant group often
unintentionally or unconsciously reinforces a stereotype.
• Types and Forms of Microaggression
• Video #2 – Voices of Microaggression.
• Tying it All Together
• Question #1 – Types of Microaggressions.
• Question #2 - Themes of Microaggressions.
• How to Address Microaggressions
• How to Prevent Microaggressions
• Question #3 - Confronting Microaggressive Acts.
• Video #3 – Reverse Voices of Microaggression.
• Conclusion
Self-reflection and engagement are the beginning steps to
make Diversity, Equity, and Inclusion a lived reality.
AGENDA
(Blended Learning)
Unconscious Bias
What did I miss?
The Keys to Change Striding for Intentional Outcomes
Committing to Change
o Build Relationships Across Differences
o Multi-Dimensional Feedback
o No Blame or Shame
o Organizational Incentives for Change
o Self-Awareness
o Transparency
o Trust
How to Address Unconscious Bias?
(Know Yourself)
• The first step in addressing Unconscious Bias is to begin examining your personal:
o Attitudes
o Beliefs
o Perceptions
o Values
• Challenged through a process of critical reflection.
o Tools such as the Implicit Association Test and the Intercultural Development
Inventory can help you on this self-discovery journey.
Microaggressions
What Are
Microaggressions?
• Subtle but offensive comment or action
directed at a minority or other nondominant
group often unintentionally or unconsciously
reinforces a stereotype.
• These negative remarks can have a profound
negative effect by diminishing the value and
humanity of an individual and group.
• Microaggressions also can have a detrimental
impact on customers and clients.
Types & Forms of
Microaggressions
TYPES
Racial
Sexual Orientation
Disability
Gender
Environmental
FORMS
• Microassaults: A person
intentionally behaves in a
discriminatory way while not
intending to be offensive.
• Microinsults: A comment or
action that is unintentionally
discriminatory.
• Microinvalidations: A person’s
comment invalidates or
undermines the experiences of
a certain group of people.
Unconscious Bias and Microaggressions Greg DeShields.pptx
TYING IT ALL TOGETHER
Implicit Biases, Microaggressions, and
Stereotypes are interrelated concepts.
Implicit Biases are developed through
exposure to Stereotypes and other
forms of misinformation over time.
These implicit biases can then lead
well-intentioned people to commit
Microaggressions against people of
color, Native people, and others with
marginalized identities.
Microaggressions
(Verbal/Nonverbal
Insults)
Implicit Bias
(Subconscious attitudes and
Perceptions)
Stereotypes
(Judgements)
QUESTIONS #1
Which of the following is not a type of
microaggressions?
a. microassault
b. microallegation
c. microinsult
d. microinvalidation
QUESTIONS #1
Which of the following is not a type of
microaggressions?
a. Microassault
b. Microallegation
c. Microinsult
d. Microinvalidation
Question #2
Stating that “I do not see color” is an example
of which theme of microaggressions?
a. Color-blindness
b. Color-ignorance
c. Color-sensitivity
d. Color-justification
Question #2
Stating that “I do not see color” is an example
of which theme of microaggressions?
a. Color-blindness
b. Color-ignorance
c. Color-sensitivity
d. Color-justification
How to address Microaggressions
Let it Go
For a long time, the
most common default
response was choosing
not to address offensive
comments.
Yet silence places an
emotional tax.
Respond Immediately
This approach allows the
transgression to be called
out, and its impact is
explained while the
details of the incident are
fresh in the minds of
everyone involved.
Immediacy is an
important component of
correcting bad behavior.
Respond Later
A more tempered response
is to address the perpetrator
privately at a later point to
explain why the
microaggression was
offensive.
Here, the risk lies in the time
lag.
How to prevent Microaggressive Behavior
Acknowledge People’s
Feelings
While important to take
stock of your own
emotions, it’s also our
responsibility to
acknowledge how
others feel by validating
the fact that their
feelings matter.
Embrace Empathy
Put yourself in other
people’s shoes. Ask
yourself how you would
feel if you were in their
situation.
By exploring another
person’s perspective, you
can glean insight into
your behaviors.
Try not to get defensive.
If you’ve been called out for
doing or saying something
hurtful, resist getting
defensive.
Instead, embrace curiosity
and ask questions that can
help you understand a
person’s point of view.
Question #3
In most cases, when individuals are confronted with
their Microaggressive acts, the perpetrator usually
believes that the victim has overreacted and is overly
sensitive and/or petty.
a. True
b. False
Question #3
In most cases, when individuals are confronted with
their Microaggressive acts, the perpetrator usually
believes that the victim has overreacted and is overly
sensitive and/or petty.
a. True
b. False
Unconscious Bias and Microaggressions Greg DeShields.pptx
Conclusion
Self-reflection and engagement are
the beginning steps to make
Diversity, Equity, and Inclusion a lived reality.
• I will check my own biases and take meaningful
action to understand and mitigate them.
• I will initiate meaningful, complex, and sometimes
difficult conversations with my friends and
colleagues.
• I will ask myself, “Do my actions and words reflect
the value of inclusion?”
• I will move outside of my comfort zone to learn
about the experiences and perspectives of others.
THANK YOU
Unconscious Bias and Microaggressions
Greg DeShields, CHE, CDE

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Unconscious Bias and Microaggressions Greg DeShields.pptx

  • 1. Unconscious Bias and Microaggressions Greg DeShields, CHE, CDE Consultant Diversity, Equity and Inclusion
  • 2. Unconscious Bias and Microaggressions • What did I miss? Unconscious Bias The Keys to Change - Striding for Intentional Outcomes • How to Address Unconscious Bias? • Video #1 - Implicit Association Test • What are Microaggressions? A subtle but offensive comment or action directed at a minority or other nondominant group often unintentionally or unconsciously reinforces a stereotype. • Types and Forms of Microaggression • Video #2 – Voices of Microaggression. • Tying it All Together • Question #1 – Types of Microaggressions. • Question #2 - Themes of Microaggressions. • How to Address Microaggressions • How to Prevent Microaggressions • Question #3 - Confronting Microaggressive Acts. • Video #3 – Reverse Voices of Microaggression. • Conclusion Self-reflection and engagement are the beginning steps to make Diversity, Equity, and Inclusion a lived reality. AGENDA (Blended Learning)
  • 3. Unconscious Bias What did I miss? The Keys to Change Striding for Intentional Outcomes Committing to Change o Build Relationships Across Differences o Multi-Dimensional Feedback o No Blame or Shame o Organizational Incentives for Change o Self-Awareness o Transparency o Trust
  • 4. How to Address Unconscious Bias? (Know Yourself) • The first step in addressing Unconscious Bias is to begin examining your personal: o Attitudes o Beliefs o Perceptions o Values • Challenged through a process of critical reflection. o Tools such as the Implicit Association Test and the Intercultural Development Inventory can help you on this self-discovery journey.
  • 6. What Are Microaggressions? • Subtle but offensive comment or action directed at a minority or other nondominant group often unintentionally or unconsciously reinforces a stereotype. • These negative remarks can have a profound negative effect by diminishing the value and humanity of an individual and group. • Microaggressions also can have a detrimental impact on customers and clients.
  • 7. Types & Forms of Microaggressions TYPES Racial Sexual Orientation Disability Gender Environmental FORMS • Microassaults: A person intentionally behaves in a discriminatory way while not intending to be offensive. • Microinsults: A comment or action that is unintentionally discriminatory. • Microinvalidations: A person’s comment invalidates or undermines the experiences of a certain group of people.
  • 9. TYING IT ALL TOGETHER Implicit Biases, Microaggressions, and Stereotypes are interrelated concepts. Implicit Biases are developed through exposure to Stereotypes and other forms of misinformation over time. These implicit biases can then lead well-intentioned people to commit Microaggressions against people of color, Native people, and others with marginalized identities. Microaggressions (Verbal/Nonverbal Insults) Implicit Bias (Subconscious attitudes and Perceptions) Stereotypes (Judgements)
  • 10. QUESTIONS #1 Which of the following is not a type of microaggressions? a. microassault b. microallegation c. microinsult d. microinvalidation
  • 11. QUESTIONS #1 Which of the following is not a type of microaggressions? a. Microassault b. Microallegation c. Microinsult d. Microinvalidation
  • 12. Question #2 Stating that “I do not see color” is an example of which theme of microaggressions? a. Color-blindness b. Color-ignorance c. Color-sensitivity d. Color-justification
  • 13. Question #2 Stating that “I do not see color” is an example of which theme of microaggressions? a. Color-blindness b. Color-ignorance c. Color-sensitivity d. Color-justification
  • 14. How to address Microaggressions Let it Go For a long time, the most common default response was choosing not to address offensive comments. Yet silence places an emotional tax. Respond Immediately This approach allows the transgression to be called out, and its impact is explained while the details of the incident are fresh in the minds of everyone involved. Immediacy is an important component of correcting bad behavior. Respond Later A more tempered response is to address the perpetrator privately at a later point to explain why the microaggression was offensive. Here, the risk lies in the time lag.
  • 15. How to prevent Microaggressive Behavior Acknowledge People’s Feelings While important to take stock of your own emotions, it’s also our responsibility to acknowledge how others feel by validating the fact that their feelings matter. Embrace Empathy Put yourself in other people’s shoes. Ask yourself how you would feel if you were in their situation. By exploring another person’s perspective, you can glean insight into your behaviors. Try not to get defensive. If you’ve been called out for doing or saying something hurtful, resist getting defensive. Instead, embrace curiosity and ask questions that can help you understand a person’s point of view.
  • 16. Question #3 In most cases, when individuals are confronted with their Microaggressive acts, the perpetrator usually believes that the victim has overreacted and is overly sensitive and/or petty. a. True b. False
  • 17. Question #3 In most cases, when individuals are confronted with their Microaggressive acts, the perpetrator usually believes that the victim has overreacted and is overly sensitive and/or petty. a. True b. False
  • 19. Conclusion Self-reflection and engagement are the beginning steps to make Diversity, Equity, and Inclusion a lived reality. • I will check my own biases and take meaningful action to understand and mitigate them. • I will initiate meaningful, complex, and sometimes difficult conversations with my friends and colleagues. • I will ask myself, “Do my actions and words reflect the value of inclusion?” • I will move outside of my comfort zone to learn about the experiences and perspectives of others.
  • 20. THANK YOU Unconscious Bias and Microaggressions Greg DeShields, CHE, CDE