UWM Customer Roadmap
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The document outlines the roadmap and vision for Ivanti's User Workspace Manager, emphasizing the enhancement of user workspace security, personalization, and management across various operating systems and devices. Key updates include seamless migrations for Windows 10 and Office 365, improved administration rights management, and enhanced reporting capabilities for user data management. The plan also addresses partnerships with Azure and Citrix to streamline virtual desktop environments and emphasizes continuous product improvement based on user feedback.
UWM Customer Roadmap
- 3. Product Vision Provide market-leading solutions for securing, defining and personalizing the user workspace. Liberate IT, empower users.
- 4. Unified Endpoint and Workspace Data Applications User Settings / Profiles Operating Systems Device UEM
- 5. Workspace Management Options Adds: User Personalization
- 6. 1850 ‘Active’ enterprise customers. Millions of endpoints.
- 7. User Workspace Management 2020 VHD Cache Roaming Personalization Templates Device and User Licensing GPO Import Wizard Set Default Policy Tools Privilege Management Deployed to 8.5 Million Endpoints Azure SQL Support MC Ivanti Cloud Deployment WVD Partner and Citrix Ready 175k user FD Deployment 200k user EM Deployment 200k user AC Deployment
- 8. UWM Common Project Types Windows 10 Migration Give users an effortless, consistent migration across all OS migrations. Allows rollback to any previous state. Office 365 Migration Improve Outlook performance in VDI environments and get control and auditing capabilities for users’ 1 TB of OneDrive storage. Virtual workspace adoption Make the move to virtual desktops seamless for users and effortless for IT. Maximize Hardware Increase user density on servers whilst increasing productivity. Hardware Refresh & Efficiency Manage users, not their many devices. Automatically migrate users’ personalization and data. Privilege Management Manage user privilege and license keys to create a secure, cost-effective application delivery model.
- 9. PROBLEM EM SOLUTION VALUE Inconsistent user experience Roam Windows and Application user preferences across sessions • Reduce cost & complexity of OS migrations • Provide a consistent user experience across physical and virtual workstations Complex policies resulting in slow logons Per-user workspace policy, centrally managed and applied simultaneously • Greatly improve user logon times • Reduce IT support & management costs Profile related helpdesk calls Granular per-user profile management. Self service enabler. • Reduce IT support & management costs • Increase user productivity with self-service profile management Lack of auditing and reporting Local and Server events captured and presented in user friendly reports and dashboards. • Greater visibility of the user experience • Enhanced troubleshooting capabilities
- 10. PROBLEM SOLUTION VALUE Data Migration Seamless and silent user sync regardless of the storage location • Consistent user experience. No training required and no disruption to the end user. • Migrate in confidence with enterprise sync management tools and policies Bandwidth and Storage Clean up idle user data on- demand or at Logoff • Reduce local storage requirements • Remove locally cached copies of sensitive data Offline file access Provide offline access to private or shared user data with FD. Replace Microsoft offline files • Reduce IT support & management costs • Increase user productivity Data Insights Enterprise level reporting ensures you can track and manage user data across the business. • Greater visibility of user data in a migration scenario • Accurately estimate ROI opportunities when considering cloud migration
- 11. PROBLEM SOLUTION VALUE Admin Rights Privilege Management. Reduce Admin rights whilst maintaining productivity • Increased security • Satisfy compliance Executable Control Trusted Ownership to reduce the risk of ransomware and other malicious content • Zero-day threat protection • Reduce Admin effort License Control Control access to applications or Citrix servers based upon granular policy conditions • Reduced license costs • Satisfy compliance Web Content Browser Control will redirect users when attempting to access a specified URL • Increased security • Greater user productivity
- 12. PROBLEM SOLUTION VALUE CPU – Load on shared terminals CPU Throttling prevents runaway processes from consuming excessive CPU • Optimum responsiveness of OS and apps for all users • Improves ROI & user experience CPU - Application performance Smart Scheduling allocates a configured share of resource based upon policy configuration. • Optimum responsiveness of OS and apps for all users • Improves ROI & user experience Physical Memory Memory Trimming trims working sets automatically based on application events and states. • Provides greater server density • Improves ROI & user experience
- 13. Windows Virtual Desktop Partner “Ivanti User Workspace Manager is a Windows Virtual Desktop value-added service that eases desktop deployment and management by separating user data from the desktop for seamless portability.”
- 15. Product Updates
- 16. PRODUCT QUALITY • Provide a committed response to any customer bug within 4 weeks of it reaching Development. • Maintain single digit customer bug backlogs for all UWM products • Increased focus on iterative real-world validation through early access and field test initiatives.
- 17. Windows 10 Support https://community.ivanti.com/docs/DOC-61131 Windows 10 Semi-Annual Channel Semi-annual releases of Windows 10 are handled as maintained platforms for lab/pilot environments ONLY Feedback through support is welcomed from customers/partners using new releases of Win 10 in labs and pilots As Microsoft announce a “fully available” Win 10 release it becomes a maintained platform for full production Microsoft services semi-annual channel releases for up 18 or 30 months, and Ivanti will treat each release as a maintained platform for the same period Windows 10 Long-term Servicing Channel Every 2-3 years, and targeted at medical and point-of-sale devices New releases of Win 10 through the long-term servicing channel are handled as maintained platforms in lab, pilot and production environments Microsoft services long-term servicing channel releases for 10 years - Ivanti will treat each release as a maintained platform for the same period
- 18. Windows Server 2016 and 2019 Support https://community.ivanti.com/docs/DOC-61131 For Windows Server 2016 and 2019 Ivanti recommend customers or partners deploying Management Center and Environment Manager web services and databases on Windows Server use the Long-term Servicing Channel Windows Server Long-term Servicing Channel • Every 2-3 years, and follow the traditional servicing model for Windows Server • New releases of Windows Server through the long-term servicing channel are handled as maintained platforms in lab, pilot and production environments • Microsoft services long-term servicing channel releases for 10 years, and Ivanti will treat each release as a maintained platform for the same period • Customers running XenApp on Windows Server 2016/2019 will be using the “Server with Desktop
- 19. Apps Deploy Profile & Files 1 2 53 4 OS Drivers Win 7/10 Win10 Capture Profile & Files Environment Manager Policy Endpoint Manager Environment Manager Policy Xtraction Win 10 Migration Accelerator
- 21. On-Premises Data Center Reporting AuditExisting SMB Shares Cloud Connector MacOS & iOS AndroidDesktops Shared/VirtualLaptops Firewall or VPN HTTPS File Access & Migration, Zero Disruption
- 22. Cache Management • Endpoint Cache Management • Preserve local disk space in virtual environments • File Director USP. No such capability available in OneDrive client • Apply on-demand in session or at logoff • Pause Logoff until sync is complete and data is securely backed up.
- 23. Migration and performance dashboards
- 26. Group Policy Import • Designed BY the community!
- 27. Office 365 enablement on VDI Fix Office 365 performance! • Roam Office 365 caches and search indexes between virtual desktop sessions
- 29. Windows 10 orchestration Tools https://marketplace.ivanticloud.com/
- 31. Copyright©2019Ivanti.Allrightsreserved. Per Item auditing added to Library
- 32. Copyright©2019Ivanti.Allrightsreserved. Make Network shares accessible by default
- 33. Copyright©2019Ivanti.Allrightsreserved. 2019.1: Add groups to process rule
- 37. Cloud agent deployment Ivanti Cloud Agent Deployment
- 38. Environment Manager in 2020
- 39. Windows 10 Start Menu “Designer” Ivanti Confidential Future product plans are subject to change in both content and timing.
- 40. UWM Internationalization Ivanti Confidential Future product plans are subject to change in both content and timing.
- 41. UWM Real-time sensors Ivanti Confidential Future product plans are subject to change in both content and timing.
- 42. EM Agent and Policy deployment via Ivanti Cloud Ivanti Confidential Future product plans are subject to change in both content and timing.
- 43. DONE Group Policy Import Wizard Pass Ivanti Automation parameters 2019 Toggle ON/OFF the auto copy of VHDs for multiple sessions Context Sensitive Help System Future product plans are subject to change in both content and timing Ivanti Confidential NEXT x July 2020 Windows Server 2019 OS Condition LATER xQ4 2020 DONE x Windows 10 Start Menu wizard 2020.1 Customer bug fixes Internationalization File Director Policy Integration FS Logix Profile Container configuration Enhanced Xtraction PS reporting and dashboards UWM Real-Time sensors Updated Personalization Templates WSG File Type exclusions Persinfo 20.x Azure AD Condition support EM Policy and Agent deployed via Ivanti Cloud Pause/Delay EM Policy Action Edge Chromium Personalization Template Edge Chromium VHD Cache Roaming Template Azure AD Condition support WSG sync enhancements for remote workers
- 44. Application Control in 2020
- 45. Windows Settings App Elevation Future product plans are subject to change in both content and timing.Ivanti Confidential
- 46. Win 10 - Start Menu context menu support Future product plans are subject to change in both content and timing.Ivanti Confidential
- 47. URL Redirection Support For Edge Browser Future product plans are subject to change in both content and timing.Ivanti Confidential
- 48. Ivanti Confidential Future product plans are subject to change in both content and timing. Copyright©2019Ivanti.Allrightsreserved. Application Control Roadmap AC Q4 2020 • AC Event Viewer • Configuration comparison tool • Config AI • Admin process started event • Custom messages AC July 2020 • Edge support – URL Redirection • W10 Start Menu – Menu context support • Windows Settings App Elevation AC 2020.1 • Internationalization • Per-item auditing added to Library • Make N/W shares accessible by default • Add groups to process rule • Builtin Restrict Policy • Configuration search 2020 Q1 Q2 Q3 Q4
- 49. Management Center in 2020
- 50. Ivanti Confidential Future product plans are subject to change in both content and timing. Copyright©2019Ivanti.Allrightsreserved. Management Center Roadmap MC 2020 H2 • Increased reporting integration with Xtraction • Ivanti Real-Time integration • Console performance improvements • Customer Bug fixes Q2 2020 MC 2020.1 • Customer Bug fixes (Performance) • Internationalization Q3 Q4Q1
- 51. File Director in 2020
- 52. Box Storage Connector Future product plans are subject to change in both content and timing.Ivanti Confidential
- 53. Future product plans are subject to change in both content and timing Ivanti Confidential LATER xJuly 2020 Remove requirement for external SQL Connector for Box storage DONE Google Drive Connector Simplified Win Client Management 2019 Improved Admin experience Cache Management Phase #2 Pause Logoff until fully in sync DONE x 2020.1 Data outside of the profile – discovery & management Enhanced syslog dashboards Persistent ghost files LATER x2020 H2 FD Client Lockdown FD Client configuration – EM PolicyClient Policy Tool / Expression builder IOS Release Rest API for Admin console Customer Bug Fixes OneDrive storage Delta sync support
- 54. UWM Feature Requests – “Product Ideas” • UWM/IWC community forum: https://forums.ivanti.com/s/user-workspace-management • Raise or vote for product ideas or join in UX surveys: https://forums.ivanti.com/s/enhancement-requests
- 55. Resources - Citrix partnership Infographic - Windows Virtual Desktop UWM Partnership - Ivanti Marketplace - User Voice - UWM Online Help - UWM / FS Logix Blog - File Director Cloud Storage Video - Application Control Trusted Ownership Video
- 56. Thank you
Editor's Notes
- #4: SLIDE SPEAKING POINTS This Product Vision is serves as a guiding principle for the next 3-5 years and works to align efforts across Engineering, Product Management, and Product Marketing
- #11: https://landeskinc.sharepoint.com/sites/SalesEnablement/Shared%20Documents/UEM%20UWM/Sales%20Tools/UEM_UWM_%20SalesToolkitJanuary2019_EN_PB.pdf?csf=1&cid=db7bbb6a-1cbd-45fc-ab61-59c95ced9222
- #13: https://landeskinc.sharepoint.com/sites/SalesEnablement/Shared%20Documents/UEM%20UWM/Sales%20Tools/UEM_UWM_%20SalesToolkitJanuary2019_EN_PB.pdf?csf=1&cid=db7bbb6a-1cbd-45fc-ab61-59c95ced9222
- #15: https://landeskinc.sharepoint.com/sites/SalesEnablement/Shared%20Documents/UEM%20UWM/Sales%20Tools/UEM_UWM_%20SalesToolkitJanuary2019_EN_PB.pdf?csf=1&cid=db7bbb6a-1cbd-45fc-ab61-59c95ced9222
- #17: Over the past 12-18 months we have seen the uptake this product increase significantly. We have a bank in the US who were seeing their NetApp’s being hammered by folder redirection.. 25k users \ SMB data \ local profiles \ laptops. They had no idea how much user data they had and the impact it would have in a migration scenario to windows 10. So we ran a demo with them and talked them through the following points…. Chris Toseland could you tell your story with FD please.
- #18: OS AND SIMON
- #19: OS AND SIMON
- #23: Simplify: How can we make it easier for Sales to demonstrate our value props? How do we reduce the complexity of infrastructure and configuration in order to realize value sooner. Reporting: Improved Xtraction dashboards for UWM and increased telemetry Integration: We need to focus on capabilities over products. Explore opportunities to bring UEM capabilities together and centralize the management, deployment and execution of them.
- #34: Tool to manage the locally cached user data. Large cache from OneDrive is sync’d to the endpoint… FD cleans up the data on demand once the file is idle ensuring a light touch on disk space, especially in a multi-user environment. USP – This functionality is not available with OneDrive native client
- #35: Available for free on the Ivanti marketplace. Use these dashboards in conjunction with FD to plan for and execute your user data migration. Give your business an insight into the volume of data being managed and the potential ROI opps in terms of migrating to cloud storage.
- #40: Enable Office 365 adoption in Non-persistent environments. Manage large cloud caches locally within a VHD delivered by EM.
- #46: For ease of management, customers add .exes to a Group rule in the library so they can be allowed to run collectively When a process rule is required (e.g. OneDrive), these exes need to be added to the process rule Currently not possible to add a library group so the .exes have to be added individually to the process rule which is unnecessary overhead / duplicate effort 2019.1 solution Provide ability to add groups to a process rule in addition to files and folders
- #47: For ease of management, customers add .exes to a Group rule in the library so they can be allowed to run collectively When a process rule is required (e.g. OneDrive), these exes need to be added to the process rule Currently not possible to add a library group so the .exes have to be added individually to the process rule which is unnecessary overhead / duplicate effort 2019.1 solution Provide ability to add groups to a process rule in addition to files and folders
- #48: For ease of management, customers add .exes to a Group rule in the library so they can be allowed to run collectively When a process rule is required (e.g. OneDrive), these exes need to be added to the process rule Currently not possible to add a library group so the .exes have to be added individually to the process rule which is unnecessary overhead / duplicate effort 2019.1 solution Provide ability to add groups to a process rule in addition to files and folders
- #52: Link to mocks: https://lzm8zt.axshare.com/#g=4&p=new_page_1
- #57: Items in grey are for consideration and open for feedback and validation. The roadmap is fluid for H2 and these or other items could be prioritised over and above the items shown in grey.
- #60: This is self elevation - where you right click on a file in explorer or on the desktop and AC inserts an extra item in the context menu, which allows the user to run that elevated (like Run As, but no password needed).
- #61: This is self elevation - where you right click on a file in explorer or on the desktop and AC inserts an extra item in the context menu, which allows the user to run that elevated (like Run As, but no password needed).
- #62: H2 items for AC is open. The product team will be engaging in discovery with a wide range of stakeholders to validate what is required in second half of the year.
- #64: H2 items for AC is open. The product team will be engaging in discovery with a wide range of stakeholders to validate what is required in second half of the year.