Direct marketing is an older form of marketing that uses direct mail. It is considered an expensive option with a response rate below 2% seen as poor. Successful sales force management requires careful recruitment, objectives, strategy, structure, size and compensation. Direct marketing includes interactive, personal selling and other media approaches and should avoid irritation, unfairness, deception and invading privacy. Common direct marketing methods are telemarketing, sales forces, word of mouth, electronic marketing and online promotions.