Express Transport Pte Ltd faces challenges in managing increased job orders due to growth in e-commerce, relying on traditional methods like Excel and whiteboards, leading to inefficiencies and high costs associated with licensed software. They have researched Software-as-a-Service (SaaS) solutions, which offer lower costs, easier accessibility, and better scalability with no upfront fees or maintenance requirements. The SaaS model allows for efficient data management and recovery, along with enhanced support for multiple users across devices, making it a more viable option for their logistics operations.
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