VoiceBootcamp Ccnp collaboration lab guide v1.0 sample

pg. 2
Overview
This guide presents the instructions and other information concerning the lab activities for this course
Table of Contents
Lab 1 - Preparing Network Infrastructure – VLAN/NTP/DHCP .....................................................................3
1. Creating VLAN on Switch ..................................................................................................................4
2. Lab 2 – Configuring Voice Port..............................................................................................................9
2.1. Configuring T1 Port to support MGCP ..............................................................................................9
2.2 Configuring T1 Port to support SIP ............................................................................................11
2.3 Configuring E1 Port to support H323.........................................................................................13
3 Configuring POTS Dial Peers ...............................................................................................................14
3.2 Configuring IOS Dial Peer for Inbound PSTN Calls ......................................................................14
3.3 Configuring IOS to support outbound PSTN calls – 911, Local, Long Distance & International .15
4 Creating Voice over IP Dial Peer .........................................................................................................16
5 Preparing SIP Gateway to route calls from PSTN to Cisco Unified CUCM 10.5 ..................................17
6. Investigate dial peer matches.............................................................................................................17
7. Configure CUCME to Support Endpoints ............................................................................................18
7.1 Configure IP Telephony Service for SCCP Phone ........................................................................18
Creating SCCP Extension.........................................................................................................................18
7.2 Create Phone and Assign Extension to Phone............................................................................19

pg. 3
Lab 1 - Preparing Network Infrastructure – VLAN/NTP/DHCP
In this infrastructure, HQ Site and SiteC Devices (Router and 2x Phone) are connected to Cisco Catalyst
Switch 3560 known as SW. R2 or SiteB Router has a built in EtherSwitch Module. On device name
SW, first 3 port are connected to HQ devices while last 3 port are connected SiteC devices
Now telnet to 192.168.10.1Y (where Y is your POD number). Use the username/password provided to
you by your instructore.
Username: ____________________
Password:______________________
POD # ________________________

pg. 4
Task Lists
1. Creating VLAN on Switch
Objective – Create voice vlan and data vlan to be assigned to IP Phone. IP Phones are connected
to their respective port however in order to communicate, they must obtain IP Address from the
network. In this case, we will configure IOS Router as a DHCP
Go to www.Google.com and type: putty and download the putty client on your PC
A Windows installer for everything except PuTTYtel
putty-0.66-installer.exe (example)
Open Putty
IP Address: 192.168.10.1Y (where Y is your POD/Rack Number)

pg. 5
Login username your username:
Username: student
password: voicebootcamp
Once you have logged on to your AccessServer, type: show hosts

pg. 6
Troubleshooting – ERROR
If you get the following
Type: clear line 33 (last 2 digit of the 2033 in circle above)
If you see the prompt: HQ> or SB> type: enable
Enable password: cisco (if asked)
Repeat the above Now open 3 more PUTTY – one for SB, SC and SWITCH

pg. 7
Configure the following VLAN based on their devices
We will configure the following VLAN on your Switch (hostname SW)
HQ –
- Voice vlan – 10Y
- Data vlan – 20Y
SiteC
- Voice VLAN 50Y
- Data vlan 60Y
- Creating VLAN
o sw(config)vlan 10Y
o sw(config-vlan)#name HQVoice
o sw(config)#vlan 20Y
o sw(config-vlan)#name HQData
o sw(config-vlan)#name SCVoice
o sw(config-vlan)#name SCData
HQ Devices
interface FastEthernet0/1
description ***Trunk to HQ Router***
switchport trunk encapsulation dot1q
switchport trunk native vlan 20Y
switchport mode trunk
interface range FastEthernet0/2 - 3
switchport access vlan 20Y
switchport mode access
switchport voice vlan 10Y

pg. 8
spanning-tree portfast
For SiteC Devices
interface FastEthernet0/6
switchport trunk encapsulation dot1q
switchport trunk native vlan 60Y
switchport mode trunk
interface range FastEthernet0/7 - 8
switchport access vlan 60Y
switchport mode access
switchport voice vlan 50Y
spanning-tree portfast

pg. 9
2. Lab 2 – Configuring Voice Port
2.1. Configuring T1 Port to support MGCP
In this lab, you will prepare HQ Router T1 port to communicate with Cisco Unified Communication
Manager 10.5 as a MGCP Gateway. Now this particular lab you will not be able to test until you reach
the CUCM Part which is in Module 2. But for now, prepare the router

pg. 10
Go to HQ Router and type the following commands
 Use PuTTY login to your HQ Router in and change to enable mode
Card type T1 0 2  this command may not be available on all routers. Skip it in that case
Isdn switch-type primary-ni
Network-clock-participate wic 2
Controller t1 0/2/0
Framing esf
Linecode b8zs
Pri-group timeslot 1-4 service mgcp  Define first 4 port to use MGCP
Ccm-manager mgcp  use MGCP process
Ccm-manager fallback  Use for SRST fall back.
Ccm-manager music-on-hold  Enable Music on Hold over MGCP
Ccm-manager redundant-host 142.1Y.64.21  Backup CallManager
Mgcp call-agent 142.1Y.64.22  Register with Active CUCM
mgcp bind control source FastEthernet0/0.10Y  source address of control/media traffic
mgcp bind media source FastEthernet0/0.10Y
mgcp
interface serial 0/2/0:23
isdn bind-l3 ccm-manager  Bind D-Channel with CUCM
Verify (T1 will not be establish at this moment)
HQ# show isdn status
Global ISDN Switchtype = primary-ni
ISDN Serial0/2/0:23 interface
dsl 0, interface ISDN Switchtype = primary-ni
Layer 1 Status:
DEACTIVATED
Layer 2 Status:
TEI = 0, Ces = 1, SAPI = 0, State = TEI_ASSIGNED
Layer 3 Status:
0 Active Layer 3 Call(s)
Active dsl 0 CCBs = 0
The Free Channel Mask: 0x00000000
Number of L2 Discards = 0, L2 Session ID = 16
Total Allocated ISDN CCBs = 0
This port will be TEI_ASSIGNED until we
configured MGCP in CallManager/CUCM

pg. 11
2.2Configuring SiteB Router to support SIP
In this lab, you will configure SiteB (R2) router as a SIP Gateway. T1 will be configured to communicate
with Service Provider and then we must create an inbound dial peer to accept calls
 Use PuTTY login to your SiteB in and change to enable mode
 In the enable mode, enter the show running-config command No MGCP commands are
currently configured on the gateway.
 In global configuration mode, enter the following commands
Card type T1 0 2  this command may not be available on all routers. Skip it in that case
Controller t1 0/2/0
Framing esf
Linecode b8zs
Pri-group timeslot 1-4  Define first 4 ports

pg. 12
SiteB# show isdn status
Layer 1 Status:
DEACTIVATED
Layer 2 Status:
TEI = 0, Ces = 1, SAPI = 0, State = MULTIPLE_FRAME_ESTABLISHED
Layer 3 Status:
The Free Channel Mask: 0x00000000

pg. 13
2.3Configuring E1 Port to support H323
Prepare SiteC (R3) router to communicate with service provider via E1. SiteC is in Hong Kong.
 Use PuTTY login to your SiteC Router in and change to enable mode
 In the enable mode, enter the show running-config command No MGCP commands are
currently configured on the gateway.
 In global configuration mode, enter the following commands

pg. 14
Card type E1 0 2  this command may not be available on all routers. Skip it in that case
Controller E1 0/2/0
Framing CRC4
Linecode HDB3
Pri-group timeslot 1-4  Define first 4 ports
Verify:
SiteC# show isdn status
Layer 1 Status:
ACTIVE
Layer 2 Status:
TEI = 0, Ces = 1, SAPI = 0, State = MULTIPLE_FRAME_ESTABLISHED
Layer 3 Status:
The Free Channel Mask: 0x8000000F
3 Configuring POTS Dial Peers
3.2Configuring IOS Dial Peer for Inbound PSTN Calls
On both SiteB and SiteC Router type the following dial peer configuration for receiving inbound calls
Dial-peer voice 1 pots
Incoming called-number .T  This command allow all inbound call to match this dial peer
Direct-inward-dial  This command allow calls to reach the extension directly
MULTIPLE_FRAME_ESTABLISHED mean E1 was
connected to Service Provider and met all
requirements to establish the line.

pg. 15
3.3Configuring IOS to support outbound PSTN calls – 911, Local, Long Distance &
International
On SiteB Router, type the following dial peer
911 Dial Peer
Dial-peer voice 911 port
Destination-pattern 911
port 0/2/0:23
forward-digit 3
7 Digit Local Dialing (local calls)
Destination-pattern 9[2-9]……
port 0/2/0:23
11 Digit Long Distance Dialing
Destination-pattern 91[2-9]..[2-9]……
port 0/2/0:23
forward-digit 11
NOTE: Forward-digit is required because router will otherwise drop 9 and 1
110 Digit International Dialing
Destination-pattern 9011T
port 0/2/0:23
prefix 011

pg. 16
On SiteC Router
999 Dial Peer
Dial-peer voice 911 port
Destination-pattern 999
port 0/2/0:15
forward-digit 3
7 Digit Local Dialing (local calls)
Destination-pattern 9[2-9]……
port 0/2/0:15
11 Digit Long Distance Dialing
Destination-pattern 91[2-9]..[2-9]……
port 0/2/0:15
forward-digit 11
NOTE: Forward-digit is required because router will otherwise drop 9 and 1
110 Digit International Dialing (only on SiteC)
Destination-pattern 900T
port 0/2/0:15
4 Creating Voice over IP Dial Peer
When user dials 197230Y3001, router will convert these to 4 digit (using translation pattern
which will be configured later)
SiteB Router
Dial-peer voice 100 voip
destination-pattern 3…  Y = your partner rack #
session target ipv4:142.1Y.65.21  IP address of your partner router
codec g711ulaw

pg. 17
5 Preparing SIP Gateway to route calls from PSTN to Cisco Unified
CUCM 10.5
Configure this on SiteB Router
voice service voip
sip  Enable SIP mode configuration
session transport tcp  Ensure TCP is used for transport protocol
bind all source-interface loopback0  Ensure source traffic for control/Media is VLAN 301
Dial Peer to Allow Incoming call from PSTN – PSTN User dial 197230Y3XXX to SiteB Phone
dial-peer voice 1 pots (this is already done)
incoming called-number .T  Allows all incoming call to match this dial peer
direct-inward-dial  allow call to reach internal Phone. Bypass 2nd Dial Tone
Dial Peer for Outbound call to PSTN
dial-peer voice 911 pots
destination-patter 911  match any extension start with 911
port 0/2/0:23  send the call to CUCM Ip address
forward-digit 3
Convert 11/10 Digit incoming PSTN number to 4 digit extension
voice translation-rule 1  Enable Translation Rule
rule 1 /^197230Y3/ /3/  match the pattern
rule 2 /^97230Y3/ /3/
voice translation-profile DID  create a translation profile
translate called 1  Translate called/DNIS number
voice-port 0/2/0:23
translation-profile incoming DID  apply the translation rule in Voice port.
6. Investigate dial peer matches
When you dial a number and not sure why the call is failing or want to know which dial peer the
call is using, type the following command in privilege mode
Debug voice dial-peer all
Make a call and see what dial peer it uses.

pg. 18
This can be done on either SiteB or SiteC router
7. Configure CUCME to Support Endpoints
Setup Cisco Unified Communication Manager Express on SiteC Router.
7.1Configure IP Telephony Service for SCCP Phone
telephony-service
max-ephones 15
max-dn 15
ip source-address 142.10Y.66.254 port 2000
auto assign 1 to 15
system message VoiceBootcamp Rack Y  where Y is your Rack number
max-conferences 4 gain
Creating SCCP Extension
Create extension for 4001, 4002, and 4011
Ephone-dn 1 octo-line
number 4001  Define the extension
name SiteC Phone 1  Define Calling Party Name
Label My Extension 4001  Define a label for each button
Description 852240Y4001  Define External Mask for SiteC Phone.
Ephone-dn 2 octo-line
number 4002  Define the extension
name SiteC Phone 2  Define Calling Party Name
Label My Extension 4002  Define a label for each button
Description 852240Y4002  Define External Mask for SiteC Phone.

pg. 19
7.2Create Phone and Assign Extension to Phone
Create Ephone for Phone 1 and Phone 2 for Site C.
THIS IS SCCP Base Phone
Ephone 1
mac-address 0200.4C4F.4FDD  MAC Address of your IP Phone 1
button 1:1
type 7965
Ephone 2
mac-address 0200.4C4F.4FCC  MAC Address of your IP Phone 2
button 1:2
type 7965
Register IP BLUE Phone to CUCME
Installed VTGO IP Blue (www.ipblue.com) Download MultiTab Version
Then open Phone Instance 7 and 8

pg. 20
Module 2 – Cisco Unified Communication Manager Part 1 (CIPTV1)
1. Cisco Prime Collaboration Deployment – Installation
Activity Objective
Purpose of this lab is to use Prime Collaboration Deployment to install your Cisco CUCM Clusters. We
are going to build two clusters. One Cluster is for HQ with Publisher and Subscriber. One cluster in SiteB
(branch office) with only one publisher. SiteC - (Brach Office C) will be Unified Communication Express.
(CME)
Prime Collaboration already has the necessary ISO Files needed for this lab. However, you will need to
follow the instruction to create the Virtual Machine
Three part involve here
1st part – Create Virtual Machine
2nd
Part – Using Prime Collaboration to start the installation process
3rd
part – Time to Enjoy the City   as it will take 4 to 8 hours to complete the installation

pg. 21
Figure 1
Vmware Hosts Server
142.1Y.64.200 – rYhostssrv200.corp.voicebootcamp.ca
RY – HQ – CCNP Collab – Cisco Unified CM Publisher 10.5
RY – HQ – CCNP Collab – Cisco Unity Connection 10.5
RY – HQ – CCNP Collab – Telepresence VCS Control
RY – HQ – CCNP Collab – Cisco Unified CM Subscriber 10.5
RY – HQ – CCNP Collab – Cisco Unified CCX 10.5 Primary
RY – HQ – CCNP Collab – Telepresence TMS
RY – SB – CCNP Collab – Cisco Unified CM Publisher 10.5
RY – HQ – CCNP Collab – Cisco Unified Presence 10.5
RY – HQ – CCNP Collab – Telepresence Conductor Server
RY – HQ – CCNP Collab – Telepresence Server
IP Address Schema
Subnet Mask: 255.255.255.0
Default Gateway: 142.1Y.64.1
DNS: 172.16.1.120
DNS: ccnpcollabY.com
NTP Server: 135.11.11.11
Secret Phrase – voicebootcamp
Figure 2
Server Hostname IP Address
HQ CUCM Pub ucmpub 142.1Y.64.21
HQ CUCM Sub ucmsub 142.1Y.64.22
SB CUCM Pub sbucmpub 142.1Y.65.21
HQ CUC cuc 142.1Y.64.23
HQ UCCX uccx 142.1Y.64.24
HQ IM im 142.1Y.64.25
TeleVCS Vcs 142.1Y.64.26
TeleTMS Tms 142.1Y.64.27
TeleConductor Conductor 142.1Y.64.28

pg. 22
2. Creating Virtual Machine for Cisco Unified Collaboration Servers
 Go to https://vmc.corp.voicebootcamp.ca:9443/vsphere-client/#
o Login as – corppodY  where Y is your POD number)
o Password: voicebootcamp
 From the left menu bar – select vmc  Student – Data Center 1  POD 6 – CCNP, CCI
Collaboration & UCCE
 Create Virtual Machine based on Figure 1
 Now from this point onward, you will create Virtual Machine from OVAF Template provided to
us by Cisco. These OVF Template are pre-define parameters that are used to configure Virtual
Machine based on Cisco’s requirement.
 Right click on the necessary server based on the Virtual Machine that you are creating, and click
Deploy OVF Template
o OVF Template URL
 CUCM - http://www.voicebootcamp.com/download/ovf/cucm10.ova
 CUC - http://www.voicebootcamp.com/download/ovf/cuc10.ova
 UCCX - http://www.voicebootcamp.com/download/ovf/uccx10.ova
 IM - http://www.voicebootcamp.com/download/ovf/im10.ova

pg. 27

 NOW Repeat this for all other Servers. You must create all the server from Figure 1
 Your pod should look sometime similar to this Figure below

pg. 28

3. Preparing Cisco Prime Collaboration Server for ESX Hosts
In order to use Cisco Prime Collaboration Deployment we must add all the Vmware Hosts. Cisco
Prime Collaboration server has all the necessary ISO Files that are needed to complete these labs.
You cannot use Prime Collaboration to install Telepresence therefore those vmware are already
installed for you
Login to https://pcd.corp.voicebootcamp.ca
Username: administrator
Password: voicebootcamp

pg. 29
Add EXI Hosts
Each POD has 3 ESXi Hosts
142.1Y.64.200
142.1Y.64.210
142.1Y.64.231
Username: root
password: voicebootcamp
From Inventory Menu of PCD click on ESXi Hosts

pg. 30
Repeat this for other two servers

pg. 31
Result should look something similar to this based on your Rack
Add New Clusters
HQ CUCM Cluster – Publisher & Subscriber
SB CUCM Cluster – Publisher
UCCX & Unity & Presence Individual clusters
Go to Inventory  Clusters
Add HQ CUCM Cluster
Click Next  Add Nodes

pg. 32
Please use the IP Address from Figure 2 Table and define it as per the VM you are configuring
Now add the 2nd
NODE Subscriber by repeating this process.

pg. 33
Result should look something similar to this

pg. 34
Click Next to Configure Cluster Wide Settings
OS Administration & Application Credentials
Username: administrator
Password: voicebootcamp
Security Password: voicebootcamp
Certificate Information – as per the image

pg. 35
Click Next to Configure DNS Settings (Optional)
Select both hostname and Assign the following DNS Settings
Primary DNS – 172.16.1.120
Domain: ccnpcollabY.com  Y is your POD Number
Click Next to Configure NTP Settings
NTP Server: 135.11.11.11 (this is for all POD)

pg. 36
Click Next to Configure NIC Settings (Optional)
Leave Default Settings
Click Next to Configure Time Zones
Time zone – Los Angeles
Click Finish to complete this task.

pg. 37
Add SiteB CUCM Cluster
NOTE **** Follow the same procedure to install SiteB CUCM Cluster ****

pg. 38
Add CUC Cluster
Rest of the settings are the same as above.

pg. 39
Add UCCX Cluster
Repeat this process for UCCX Cluster.

pg. 40
Add Presence Cluster – IMPORTANT this must be added to RY – HQ – CUCM Cluster with publisher
and subscriber
Go to

pg. 41
Enter the rest of the information just like the above server
Start The Installation Task
Goto Task Menu  Select Install

pg. 42
Click Next To Choose Installation Files

pg. 43
Now select Installation File for Presence

pg. 44
Click Next to schedule it

pg. 45
Click Next to define sequence of installation

pg. 46
Now Repeat this installation task for UCCX and CUC Clusters as well

pg. 47
Configure Initial Settings on Unified Communications Servers
Activity Objective
In this activity, you will configure Cisco Unified Communications initial settings and activate
services. After completing this activity, you will be able to meet these objectives:
 View and configure the initial settings of Cisco Unified Communications Manager
(CUCM)
 View and configure the initial settings of Cisco Unity Connection (CUC)
 View and configure the initial settings of Cisco Unified IM and Presence (CUPS or IMP)
 Activate and manage required services
 Configure Cisco Unified Communications Manager enterprise and service parameters
 Verify Enterprise Licensing
Device Name Username/Password IP Address
HQ Publisher Administrator/voicebootcamp 142.1Y.64.21
HQ Subscriber Administrator/voicebootcamp 142.1Y.64.22

pg. 48
SB Publisher Administrator/voicebootcamp 142.1Y.65.21
Task 1: Manage Network and Feature Services
In this task, you will explore CUCM settings and make some basic configuration changes
Step 1 Connect to your Pod Desktop (Candidate PC), where X is your pod number as illustrated in lab 0. Login as
Administrator with the password administrator or Go to https://142.1Y.64.21
Step 2 Access the Cisco Unified Communications Manager (CUCM) with a web browser. Open the following URL:
https://142.1Y.64.21/ccmadmin. Note the icon on your desktop
Step 3 Our Voice lab does not contain or require a Public Key Infrastructure (PKI) or a Certificate Authority (CA).
Don’t worry if you get any security messages. Simply accept everything anywhere throughout this class.
Here is an example
Step 4 Log in with the Username Administrator and Password voicebootcamp
Step 5 Don’t worry if you get an “error” on backup devices.
Step 6 Navigate to System > Server. Click Find. Note the 3 servers present.
Step 7 Click on rYhqucmpub. Change the Hostname/IP Address to 142.1Y.64.21
Click Save and OK on the pop up.
Step 8 Once again, navigate to System > Server. Click Find. Note the 2 servers
present.

pg. 49
Step 9 Click on rYhqcucmsub. Change the Hostname/IP Address to 142.1Y.64.22
Click Save and OK on the pop up
Note The subscriber has already been configured with its IP address during the installation procedure, because
installation requires the subscriber to be added as a server before installing it.
Step 10 Navigate to System > Cisco Unified CM. Click Find. Note the 2 servers present. CUPS
is not a call processing server.
Step 11 Click on CM_CUCMPub. Change the Cisco Unified Communications Manager Name
to 142.1Y.64.21. Click Save, Apply Config, Reset and OK On all pop ups.
Step 12 Once again, navigate to System > Cisco Unified CM. Click Find. Note the 2 servers
present.
Step 13 Click on CM_CUCMSub. Change the Cisco Unified Communications Manager Name
to 142.1Y.64.22. Click Save, Apply Config, Reset and OK on all pop ups.
Step 14 On the upper right section of the Cisco Unified CM Administration screen, under
Navigation, select Cisco Unified Serviceability. Click Go
Step 15 Go to Tools > Service Activation.
Step 16 From the Service Activation page, select the publisher 142.1Y.64.21 from the
Select Server drop-down list. Click Go.
Step 17 From the list of services, activate the Cisco CallManager, Cisco TFTP,Cisco IP Voice
Media Streaming App, Cisco DirSync, Cisco Dialed Number Analyzer Server, Cisco
Dialed Number Analyzer, Cisco CTI Manager, Self Provisioning IVR, Cisco AXL Web
Service and Cisco Serviceability Reporter services. If a service is already activated,
you don’t need to “activate it again”. Just leave the box checked. You may have other
services activated, if so, leave them as is. The Cisco CallManager service is responsible
for call processing, while the Cisco TFTP service hosts the configuration files for the IP
phones. The Cisco Serviceability Reporter service generates various daily reports,
which can be accessed in the Cisco Unified Communications Manager Serviceability web
interface.
Step 18 Click Save to activate these services. There will be a pop-up window that
informs you that service activation will take a while. Confirm by clicking
OK. Wait for the page to refresh.
Step 19 Under Select Server, now choose your Subscriber which is 142.1Y.64.22.
Click Go.
Step 20 Activate your Cisco CallManager, Cisco TFTP, Cisco IP Voice Media
Streaming App, Cisco CTIManager, Cisco AXL Web Service and Cisco
Serviceability Reporter services. Click Save and OK as needed.
Step 21 Browse to Tools > Control Center – Feature Services.
Step 22 At the Select Server page, select 142.1Y.64.21. Click Go.
Step 23 Verify that the all the services you just activated are started. Again, it is OK
if other services are started as well.

pg. 50
Step 24 Note that if ANY time you get an annoying message like this one while
surfing to a web enabled device in class, either just try again to the web link,
or shut down your Pod Desktop web browser in full, and open it up again to
the correct URL
Step 25 In the upper right, return to Cisco Unified CM Administration. Click Go.
Step 26 Under System > Enterprise Parameters scroll down to the Phone URL
Parameters section. Note that the phone URLs include the hostname (CUCMPub).
Step 27 To remove DNS reliance, change only the hostname and domain part of all
phone URLs to the appropriate IP address and click Save and Apply Config
and Reset. For example change:
http://hYhqcucmpub:8080/ccmcip/authenticate.jsp
to http://12.1Y.64.21:8080/ccmcip/authenticate.jsp
Activity Verification
You have completed this task when you attain these results:
 Verify CUCM settings
 Verify that all required services are started.
Task 2: Configure Cisco Unified
Communications Manager Enterprise and
Service Parameters
In this task, you will enable the dependency records and verify the automatically created URLs.
You will also enable the CDR service parameters
Configure Enterprise Parameters
Step 1 In CUCM, navigate to System > Enterprise Parameters.
Step 2 In the CCMAdmin Parameters pane, activate the Enable Dependency Records
parameter by setting the value to True.

pg. 51
Note Dependency records help you to determine which records in the database use other records. For example, you
can determine which devices (such as CTI route points or phones) use a particular CSS. If you need to delete a record
from Cisco Unified Communications Manager, you can use dependency records to show which records are associated
with the record that you want to delete. You then can reconfigure those records so that they are associated with a
different record
Step 3 Under the Enterprise Parameters Configuration pane, change the Advertise G.722
Codec to Disabled.
Step 4 Click OK in the pop-up window, and then click Save and Apply Config.
Step 5 In CUCM, navigate to System > Service Parameters and choose the publisher server
at 142.1Y.64.21 (Active). Wait for the window to refresh and then choose the Cisco
CallManager (Active) service from the drop-down list.
Step 6 Set the CDR Enabled Flag value to True in the System parameters
Note The CDR Enabled Flag parameter determines whether CDRs (Call Detail Records) are generated. Valid values
specify True (CDRs are generated) or False (CDRs are not generated).
Step 7 Set the CDR Log Calls with Zero Duration Flag to True in the System parameters.
Step 8 Scroll down to the Clusterwide Parameters (Device—General) section .
Set the parameter Call Diagnostics Enabled value to Enabled Only When CDR
Enabled Flag is True.
Note The Call Diagnostics Enabled parameter determines whether CMRs—also called diagnostic records—are
generated. Generating CMRs without corresponding CDRs can cause uncontrolled disk-space consumption.
Therefore, you should always enable CDRs when CMRs are enabled. If you choose Enabled Only When CDR
Enabled Flag is True and the CDR Enabled Flag service parameter is set to False, no CMRs will be generated
Step 9 Save the changes.
Step 10 Repeat thee steps for the subscriber server at 142.1.64.21 and save the
Changes
Note There is no need to repeat Step 8 for the subscriber server because the parameter that is changed in Step 8 is
a clusterwide parameter and is automatically applied to all servers.
Activity Verification
You have completed this task when you attain these results:
 The Dependency Records parameter is enabled.
 The CDR parameters are enabled

pg. 52
Lab 2. Managing User Accounts in Cisco Unified Communications Manager
Lab 3: Implementing IP Phones
Lab 4: Implementing PSTN Gateways
Lab 5: Configuring Cisco Unified Communications Manager Call-Routing Components
Lab 6: Implementing Digit Manipulation
Lab 7: Implementing Calling Privileges in Cisco Unified Communications Manager
Lab 8: Implementing Cisco Unified Border Element (CUBE) for calls to and from the Actual PSTN
Lab 9: Implementing Call Coverage in Cisco Unified Communications Manager
Lab 10: Integrating Cisco Unity Connection with Cisco Unified Communications Manager
Lab 11: Implementing Unity Connection Voice Mailboxes
Lab 12: Enable Cisco Unified Communications Manager IM and Presence Service and the Jabber Client
Lab 13: Install and Operate Cisco Unified RTMT
Lab 14: Backing Up Cisco Unified Communications Manager Using the Disaster Recovery System

VoiceBootcamp Ccnp collaboration lab guide v1.0 sample

More Related Content

What's hot (20)

Viewers also liked (18)

Similar to VoiceBootcamp Ccnp collaboration lab guide v1.0 sample (20)

Recently uploaded (20)

VoiceBootcamp Ccnp collaboration lab guide v1.0 sample