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Tony Byrne
Founder
Selecting the Right 

Web CMS in 2016
Exposing the real weaknesses and strengths of Digital
Workplace and Digital Marketing technology products
Copyright © 2016 Real Story Group www.realstorygroup.com
RSG: A Different Kind of Analyst Firm
Analyze weaknesses
and strengths of the
tools....and vendors
Advise and mentor on
successful technology
selection
Benchmark your digital
effectiveness
Copyright © 2016 Real Story Group www.realstorygroup.com
RSG Research Areas:
Digital Workplace & Marketing Technologies
We are a buyer's
advocate for enterprises
looking to invest in
digital transformation.
We provide in-depth
research analyzing
weaknesses and
strengths of technology
and vendors.
Copyright © 2016 Real Story Group www.realstorygroup.com
One Way to Select a Vendor
GEEKS MYSTICS
LOSERS POSERS
h/t Martin White – intranetfocus.com
Copyright © 2016 Real Story Group www.realstorygroup.com
Don’t let it come down to this....
Copyright © 2016 Real Story Group www.realstorygroup.com
Agenda
1.  Complexity spectrum
2.  Fragmented marketplace
3.  Usability and Architecture
4.  The wrong way to select
5.  The right way to select
6
Key Topics…
Copyright © 2016 Real Story Group www.realstorygroup.com
Products vs. Platforms
Platforms Products
More Less
Costly
Functionally Rich
Complex
Time to Deploy
Platforms: Developers can make custom applications
Products: They do certain things well right away
Copyright © 2016 Real Story Group www.realstorygroup.com
Where Complexity Fails…
8
Source:
realstorygroup.com/RealScore
Copyright © 2016 Real Story Group www.realstorygroup.com
Platforms
Products
Upper-Range
Platforms
Mid-Range
Platforms/
Mid-Range
Products
Simpler
Products
Legacy
Platforms
Copyright © 2016 Real Story Group www.realstorygroup.com
Complicated Rules / Targeting Engines
10
Copyright © 2016 Real Story Group www.realstorygroup.com
Complicated UX
11
Copyright © 2016 Real Story Group www.realstorygroup.com
The Case for Headless
12
Key Issues
•  Content in Applications
•  Content in Channels
•  Content in Devices
•  Where Used?
•  Preview & Simulation?
•  Experience Syndication?
Copyright © 2016 Real Story Group www.realstorygroup.com
Four Traditional Approaches to Evaluation
1.
2.
3.
4.
Copyright © 2016 Real Story Group www.realstorygroup.com
Build (an interdisciplinary) Selection Team
Copyright © 2016 Real Story Group www.realstorygroup.com
It’s all about “fit”
Scenario Fit
Technology Fit
Partner Fit
Value Fit
Copyright © 2016 Real Story Group www.realstorygroup.com
Features and Functions in WCXM
Copyright © 2016 Real Story Group www.realstorygroup.com
“Checklist RFPs”
Copyright © 2016 Real Story Group www.realstorygroup.com
Testable Narratives
Part Science, Part Art….
Copyright © 2016 Real Story Group www.realstorygroup.com
Testable process
Test via
scenarios
in RFP
Test via
custom
demos
Test via
head-to-
head pilots
Copyright © 2016 Real Story Group www.realstorygroup.com
Whose Cloud?
20
Copyright © 2016 Real Story Group www.realstorygroup.com
15 Years of Hard-hitting Research
21
Real Story Group’s Web Content &
Experience Management (Web CMS)
research critically evaluates strengths
and weaknesses of 36 WCM options.
•  Learn the real weaknesses of the
leading tools
•  Avoid common pitfalls &
negotiate a good price
•  Download the reviews in minutes
-- get the right shortlist in hours
•  Sample at
www.realscore.com/Excerpt
Copyright © 2016 Real Story Group www.realstorygroup.com
Are You Ready?
22
Source:
realstorygroup.com/RealScore
Copyright © 2016 Real Story Group www.realstorygroup.com
Don’t let it come down to this....
Copyright © 2016 Real Story Group www.realstorygroup.com
Stay in Touch…
tbyrne@realstorygroup.com
www.linkedin.com/in/tonybyrne1
#RSGWebinar

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Webinar: Select the Right Web CMS in 2016

  • 1. Tony Byrne Founder Selecting the Right 
 Web CMS in 2016 Exposing the real weaknesses and strengths of Digital Workplace and Digital Marketing technology products
  • 2. Copyright © 2016 Real Story Group www.realstorygroup.com RSG: A Different Kind of Analyst Firm Analyze weaknesses and strengths of the tools....and vendors Advise and mentor on successful technology selection Benchmark your digital effectiveness
  • 3. Copyright © 2016 Real Story Group www.realstorygroup.com RSG Research Areas: Digital Workplace & Marketing Technologies We are a buyer's advocate for enterprises looking to invest in digital transformation. We provide in-depth research analyzing weaknesses and strengths of technology and vendors.
  • 4. Copyright © 2016 Real Story Group www.realstorygroup.com One Way to Select a Vendor GEEKS MYSTICS LOSERS POSERS h/t Martin White – intranetfocus.com
  • 5. Copyright © 2016 Real Story Group www.realstorygroup.com Don’t let it come down to this....
  • 6. Copyright © 2016 Real Story Group www.realstorygroup.com Agenda 1.  Complexity spectrum 2.  Fragmented marketplace 3.  Usability and Architecture 4.  The wrong way to select 5.  The right way to select 6 Key Topics…
  • 7. Copyright © 2016 Real Story Group www.realstorygroup.com Products vs. Platforms Platforms Products More Less Costly Functionally Rich Complex Time to Deploy Platforms: Developers can make custom applications Products: They do certain things well right away
  • 8. Copyright © 2016 Real Story Group www.realstorygroup.com Where Complexity Fails… 8 Source: realstorygroup.com/RealScore
  • 9. Copyright © 2016 Real Story Group www.realstorygroup.com Platforms Products Upper-Range Platforms Mid-Range Platforms/ Mid-Range Products Simpler Products Legacy Platforms
  • 10. Copyright © 2016 Real Story Group www.realstorygroup.com Complicated Rules / Targeting Engines 10
  • 11. Copyright © 2016 Real Story Group www.realstorygroup.com Complicated UX 11
  • 12. Copyright © 2016 Real Story Group www.realstorygroup.com The Case for Headless 12 Key Issues •  Content in Applications •  Content in Channels •  Content in Devices •  Where Used? •  Preview & Simulation? •  Experience Syndication?
  • 13. Copyright © 2016 Real Story Group www.realstorygroup.com Four Traditional Approaches to Evaluation 1. 2. 3. 4.
  • 14. Copyright © 2016 Real Story Group www.realstorygroup.com Build (an interdisciplinary) Selection Team
  • 15. Copyright © 2016 Real Story Group www.realstorygroup.com It’s all about “fit” Scenario Fit Technology Fit Partner Fit Value Fit
  • 16. Copyright © 2016 Real Story Group www.realstorygroup.com Features and Functions in WCXM
  • 17. Copyright © 2016 Real Story Group www.realstorygroup.com “Checklist RFPs”
  • 18. Copyright © 2016 Real Story Group www.realstorygroup.com Testable Narratives Part Science, Part Art….
  • 19. Copyright © 2016 Real Story Group www.realstorygroup.com Testable process Test via scenarios in RFP Test via custom demos Test via head-to- head pilots
  • 20. Copyright © 2016 Real Story Group www.realstorygroup.com Whose Cloud? 20
  • 21. Copyright © 2016 Real Story Group www.realstorygroup.com 15 Years of Hard-hitting Research 21 Real Story Group’s Web Content & Experience Management (Web CMS) research critically evaluates strengths and weaknesses of 36 WCM options. •  Learn the real weaknesses of the leading tools •  Avoid common pitfalls & negotiate a good price •  Download the reviews in minutes -- get the right shortlist in hours •  Sample at www.realscore.com/Excerpt
  • 22. Copyright © 2016 Real Story Group www.realstorygroup.com Are You Ready? 22 Source: realstorygroup.com/RealScore
  • 23. Copyright © 2016 Real Story Group www.realstorygroup.com Don’t let it come down to this....
  • 24. Copyright © 2016 Real Story Group www.realstorygroup.com Stay in Touch… [email protected] www.linkedin.com/in/tonybyrne1 #RSGWebinar