Why and how-programmatic-is-emerging hi-media__study_2014

Why and how ‘programmatic’ is emerging
as key to real-time marketing success
France and Benelux report

1
The real-time digital economy is here, turning many industries upside down and leaving marketers across Europe wrestling with empowered customers and digitally fuelled competition. Marketers face an explosion of data and platforms that are transforming owned, earned and paid media – often blurring the lines between each. As digital becomes central to customer interaction, programmatic technology has emerged as the driving force for a new vision of digital advertising that integrates paid media into real-time marketing. This report looks at the current state of programmatic in Europe and explores why and how it is viewed as pivotal to the future of real-time marketing.
June 2014

2
Headlines
 110 agencies, publishers and marketers from France and Benelux joined over 500 of their European counterparts in sharing their latest thinking on digital marketing and programmatic advertising
 As is the case across the rest of Europe, targeting – not budget – emerges in France and Benelux as the most important factor behind advertising success
 Digital is crucial to almost two-thirds of organisations in France and Benelux where current adoption of programmatic is higher than in the rest of Europe
 France and Benelux is the only European region where over half of organisations are already using programmatic
 The majority of programmatic adopters (73%) in France and Benelux are doing so to gain competitive advantage
 Media buying agencies are most likely to have adopted programmatic already; but advertising agencies and publishers are quickly catching up
 Despite this, fewer than half or organisations in France and Benelux currently have a programmatic strategy in place
 Furthermore, barriers to forecast growth are real. Although most have access to the budgets they need, there exists a severe skills shortage – over one third of organisations in France and Benelux yet to adopt programmatic are faced by a skills gap
 But there is a determination to overcome the barriers. Nine in ten believe that programmatic is the future of advertising – nearly half think it will be truly dominant in the digital arena…
 …and there are much fewer constraints due to lack of budget or internal resistance than elsewhere in Europe

3
Contents
Introductions
Research introduction 4
AppNexus introduction 5
WARC introduction 6
HiMedia introduction 7
IAB introduction 8
Research findings
1. It’s a digital world 9
2. Money can’t buy you love 10
3. Convergence in a real-time world 11
4. Real-time requires a data-driven mindset 12
5. Programmatic answers the real-time question - that’s WHY it’s growing 14
6. Getting to grips with programmatic 15
7. Navigating the obstacles 17
I. Skills shortages 18
ii. Trust issues 19
iii. Budget battles 20
8. Conclusions 21

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Research Introduction: Context & Reach
Programmatic advertising is growing rapidly and is now a major part of the digital advertising economy across Europe. But while much has been written about WHAT programmatic is, and analysts repeatedly increase their predictions of how big it will be, very little has been said about WHY and HOW the programmatic market is growing.
We think that understanding WHY and HOW is incredibly important for marketers, agencies and publishers. That’s why Circle Research, in association with AppNexus, HiMedia, WARC and IAB Europe, went to the ‘front-line’ of advertising across Europe, seeking the opinions of some of the most highly respected professionals from across the advertising ecosystem, to discover what the industry is really thinking about the key issues.
Why are they moving to programmatic or, if they are not, why not? What are the key challenges, worries, expectations and opportunities across the ecosystem? How are these being addressed and what impact will this have on skills needed in the industry, the creativity of digital advertising or the nature of the relationships between buyers and sellers?
We asked the industry these questions through April and May 2014 and received 626 full responses from Marketers, Media Buyers, Publishers and Advertising Agencies. Responses came from across Europe, with especially strong representation from the UK (165), France and Benelux (110), Spain (103), Germany (96) and Italy (66).
Those who took part together control over €3billion of advertising spend at some of Europe’s largest advertising organisations:
This report focusses on the findings from France and Benelux. If you would like to receive further reports and commentary from AppNexus please register for News at:
www.appnexus.com/subscribe
The research was conducted by independent, ISO20252 accredited, B2B research specialists, Circle Research (www.circle-research.com).
For any questions on the research methodology, please contact:
Graeme – graeme.cade@circle-research.com
For the purposes of this report, we consider programmatic to be the use of technology to improve the efficiency and effectiveness of internet advertising; helping marketers to reach their desired audience and publishers to best monetize their inventory.

5
AppNexus Introduction –
Programmatic & the Real-Time Revolution
We are at an inflection point for the marketing industry.
The digitally empowered consumer is harder to reach, more difficult to engage and actively
hostile to much of the marketing they receive. To stand out, brands are living in the moment;
seeking to be contextually relevant, useful and engaging.
This real-time revolution is fuelling a new level of interaction, but is proving difficult to sustain
and integrate across all media. The Superbowl or Oscars moment remains largely isolated
from broader campaigns, burning brightly but dying fast. No matter how strong the idea or
how deep the engagement, the industry has lacked the agility to react, adapt and scale.
Unsurprising when the way that advertising is bought and sold often owes more to the last
century than the digital era.
Yet over the last decade a revolution has been quietly brewing. It’s been called many things
– RTB, RTA, AdTech, Programmatic – but the goal has always been the same: to give
advertisers the agility to tailor their message for an audience of one, anywhere on the web
and in less than the 200 milliseconds it takes a page to load. It has massive implications for
brands, advertising & media buying agencies and the website publishers that use advertising
to fund their free content.
As consumers migrate to an always-connected, mobile, multiscreen and real-time world,
advertisers must follow or risk losing relevance. Traditional models do not scale and so
programmatic has emerged as the major driver of real-time digital engagement, with
analysts predicting that it will account for as much 60% of all digital advertising by 2017.
AppNexus is powering the shift towards programmatic. Today, we're over 500 AppNexians
worldwide dedicated to making advertising a more efficient and effective tool for marketers,
publishers, programmatic media companies, and data providers alike. We provide trading
solutions and power marketplaces that enable the whole advertising ecosystem — and
eventually, the Internet — to work better. We initiated this research to empower our partners
to see the whole system so that they can to capitalize on this rising tide.
David Baranes – Country Manager, France and Southern Europe, AppNexus

6
Warc Introduction –
Making data work for business
Warc is proud to partner with AppNexus and IAB Europe on this important research study investigating the adoption of programmatic across Europe.
We believe the study comes at exactly the right time. Warc’s goal is to provide our users with the knowledge they need to grow their business. That is particularly apt when it comes to programmatic, which offers huge potential for brands to raise the effectiveness of digital marketing, but is held back by confusion and lack of understanding.
Brands are missing a trick if they see programmatic as a subset media specialism that only trading experts can understand. Brands that use online and offline data smartly to understand their customers and respond to their needs gain a competitive advantage. It is about creative use of data, and building online ad strategies that respond both to context and to a consumer’s online behaviour.
Digital budgets are growing: Warc’s Consensus Forecast suggests global internet ad spend will rise 14.1% in 2014, ahead of the 5.2% rise in total expenditure during that time. But the uptake of programmatic faces a number of hurdles: lack of trust between buyers and sellers of programmatic, lack of in-house skills, and a lag in knowledge on the part of marketers, and indeed many agencies.
This study is an important step in opening up the topic and overcoming these obstacles. We hope it will help the industry as a whole make their advertising smarter and more effective.
David Tiltman – Head of Content, Warc

7
HiMedia Introduction –
The evolution of marketing
You do not need to be a particularly alert observer of the ad tech scene to notice the extent to which, in the past 15 years, innovation has spread into the field of marketing. This phenomenon is no longer restricted to the American market. A notable contribution from the label French Tech has been to consistently highlight the abundance of innovative firms in France, be it in biotech, connected objects, but also digital media and ad tech. These companies develop new advertising solutions that prove to be extremely efficient. Technological adoption is swift and rapidly reaches the mass, therefore requiring of media and advertising professionals, like us, constant adaptation to ensure that our clients do not miss a single opportunity.
But what about the clients, the advertisers? Are we captives, fascinated and satisfied by this race for innovation? Beyond our own excitement and cries of delight, do we find this same eagerness among brands? Or do we instead nurture this speculative bubble, the mantra of which would be: “whatever the costs and the necessary investments, if I continue to innovate and adapt more than my competitors do, I will eventually gain market share and, with hindsight, prove that I was right”?
There is now a strong case to show that advertisers since having learned to use the interactivity of display ads 15 years ago, have massively adopted in the past ten years Search Marketing, Retargeting, Social Marketing, and recently, Real Time Bidding (RTB)… what a relief! Indeed, this new anglo-technologic jargon could have elicited confusion or even loathing. But the promptness with which food and health & beauty brands have re- allocated a significant part of their budget towards RTB demonstrates that the acronyms and the neologisms of this industry have not rebuffed anyone, since the efficiency gains for agencies are real.
The acceleration of innovation is not delusional. It is not the fruit of hypnotic discourses from marketing divisions. It is, quite simply, an industrial fact!
RTB is dead, long live Programmatic Buying!
Cyril Zimmerman – Chairman & Chief Executive Officer, HiMedia Group

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IAB Europe Introduction –
Driving investment in digital
The digital display advertising market has shown no signs of slowing its rapid evolution of the last few years. Technology innovation has helped marketers understand how they can better reach and engage with their customers on a real-time basis and this has helped to drive more investment into digital at a time when other media are struggling to deal with fragmentation.
Whilst digital has enabled the consumer to have a new ‘voice’, better tools have enabled brands to manage the myriad of conversations by channel, time, topic and device.
This AppNexus/IAB Europe/WARC research helps us to understand why and how the planning and buying process is changing and it will be complementary to the forthcoming IAB Europe White Paper on Programmatic Trading which illustrates the opportunity Programmatic provides across the diverse European markets.
IAB Europe is committed to delivering market-making research that demonstrates the value of digital advertising for publishers, agencies and advertisers, helps to educate policy makers on this complex topic and illustrate the benefit of our business to Europe’s bottom line.
Alison Fennah – Senior Business Advisor, IAB Europe

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1. It’s a digital world
In 2013 European Advertisers spent over €100billion across 26 countries. The IAB Europe AdEx Benchmark results also show that as European economies strengthened, digital advertising outgrew all other formats, increasing 11% from 2012 to reach €27.3billion.
But as impressive as these numbers are, they still do not represent the impact of digital on the broader marketing landscape. This study found that digital is now a ubiquitous part of the marketing mix, used by 98% of respondents in France and Benelux (Figure 1). In fact, nearly two-thirds (63%) of respondents in France and Benelux told us that digital plays a crucial role in their advertising activities (above the European average of 54%).
Figure 1 – Importance of digital to overall advertising strategy
The digital world brings challenges and opportunities as brands seek to engage their audience across many different channels, through a multitude of devices and at any and all times of day. Now is the age of the always-on, always-connected consumer whose attention span is shrinking ever shorter and whose access to information has redefined the path to purchase.
Digital is the new frontline of the consumer experience. If you can’t identify and reach your consumer online at just the point where they are receptive to your message, then someone else can and will.
63%
34%
2%
2%
Digital is crucial
Digital is important
Base: 110 respondents from France and Benelux
Digital is not very important
Do not use digital
€27.3bn
2013 European digital advertising spend

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2. Money can’t buy you love
The good news for those clutching the purse strings is that you don’t need the deepest pockets to win. There was a time when media was in short supply and the big brands could effectively own the consumer if the budget was large enough. Today, media is almost infinite, money no longer guarantees success and it’s not enough to just be seen – brands have to be relevant in their context to have any chance of cutting through the clutter and engaging their audience.
In our research, advertising and marketing professionals were emphatic that budget is no longer the key differentiator in campaign success. Of course, almost every campaign could be made better if there was a bit more money for creative or to push the reach just a bit further; but this no longer determines success. In today’s world brands can reach and engage individuals like never before and it is this ability to understand and respond to buying signals that drives advertising effectiveness. Thus, while only 4% of respondents in France and Benelux attribute success to a big budget, 26% describe targeting as the most important factor (Figure 2).
Figure 2 – Most important factor behind a successful advertising campaign
High visibility, at 22%, is seen as more important to respondents in France and Benelux than to their counterparts in Germany (12%).
4%
5%
7%
10%
11%
15%
22%
26%
Budget
Resonance of message
Audience ‘interaction’
Bold & simple adverts
Personalisation
Creativity
Visibility
Targeting
Targeting
=
success

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3. Convergence in a real-time world
Since the first banner advert appeared in 1994, digital has held the promise of much better targeting than had ever been achieved in conventional media, where the use of the socio- demographic profile of the audience was an essential proxy for campaign targeting. However, Display advertising has struggled to deliver on this promise, largely because buying habits were carried over from traditional media. Even today, the traditional I/O is the dominant media buying tool and over half of all respondents still rely on geo-demographic targeting. As a result, Search and Social have grown faster than Display advertising and have been ‘front of mind’ for most of the last decade when marketers plan their digital strategies.
But there are signs of a change. Across Europe, the 2013 AdEx Benchmark results indicate that over the past year Display advertising grew faster than Search at 14.9%, to account for more than €9.2billion in spend.
The acceleration of Display spending is indicative of major changes in the European media landscape over recent years:
 Advertising is no longer dependent on media as a proxy for audience; but can be bought and sold at an impression level basis, i.e. targeting a single user
 Social media is no longer free, with new advertising formats emerging and proving essential to sustain reach
 Mobile advertising is growing, bringing new opportunities to market
 Measurement and analytics are improving
 Organisations are accelerating to real-time consumer engagement
Real-time blurs the lines between Owned, Earned and Paid media with integrated planning now breaking down internal silos.
With Display advertising already more established in France and Benelux than elsewhere in Europe, growth over the past 12 months has been more modest – 5% in France and Belgium; 9% in the Netherlands – but here we see a new and interesting development. In these more ‘mature’ markets, growth is being driven by a rise in Mobile Display advertising and Real-Time Bidding (RTB).
Mobile Display – an area that had traditionally ‘troubled’ many in the digital advertising world – is a crucial piece in the real-time convergence jigsaw… and an area in which organisations in France and Benelux are making serious strides. Meanwhile, sales in RTB, one of several key applications of programmatic, grew by 125% in France in 2013.
Our research backs-up the more advanced state of the market in France and Benelux. As well as higher usage of programmatic, organisations in France and Benelux are also more aware of the range of potential applications of programmatic technology than their European counterparts: whether that be re-targeting (52% vs. 37% European average), video advertising (50% vs. 41% European average), creative optimisation (40% vs. 33% European average) or one of many more.
Display growing faster than Search

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4. Real-time requires a data-driven mindset
Real-time targeting is all well and good; but try achieving it within a conventional media plan and it doesn’t take long for the cracks to appear. Where the twitter war-room might work for the SuperBowl or the Oscars, it’s not scalable for every day.
The much-hyped but nonetheless real wave of ‘Big Data’ is changing the way that marketers think about engagement possibilities and the context of the customer conversation. What started as website analytics and evolved into social media listening is now the opportunity to ‘listen’ to billions of digital touch points across the global web as they happen. Thus the scale and complexity of targeting the right customer at the right time and in the right context exceeds the conventional media plan. In fact, it exceeds any manual process.
France and Benelux leads the field in programmatic adoption as the only region in our survey where over half (55%) of organisations are already using programmatic. Far from simply being a reaction to a fear of becoming left behind (23%), the majority of programmatic adopters in France and Benelux (73%) adopted programmatic in order to gain a competitive advantage.
Organisations across Europe see improved targeting as the most common benefit of programmatic. Whilst organisations in France and Benelux also see improved targeting as a significant benefit (61%), they value reacting in real-time even higher (Figure 3).
Figure 3 – Key benefits of programmatic advertising
14%
16%
20%
25%
27%
31%
34%
61%
64%
Greater creativity
Better value impressions
GTM faster
Cheaper advertising
Track success of campaigns
Personalise adverts
Reduce wastage
Improved targeting
React in real-time
…which they adopted for competitive advantage (73%)
Real-time and targeting are biggest benefits
Over half of organisations (55%) are using programmatic…

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The operational efficiencies gained through programmatic are also seen to vary across Europe according to the type of organisation1:
 Marketers in France and Benelux are less interested in the ‘efficiency’ benefits of programmatic, with only 28% seeing tracking success of campaigns as a key benefit
compared to a European average of 38%; and improved valuing of impressions at only 6% compared to a European average of 16%. As an interesting aside, this difference is even more exaggerated when compared to Germany (46%
and 31% respectively). Instead, marketers in France and Benelux are enthused by the prospects of greater creativity (28% vs. 19% European average and 8% in Germany) and reacting in real-time (50% vs. 42% European average and 15% in Germany)
 This is in stark contrast to advertising agencies in France and Benelux, for whom it’s not about creativity at all (0% vs. 17% European average). Reacting in real-time does however still come out very strongly (70% vs. 47% European average), as does improving targeting (65% vs. 57% across Europe).
Real-time and targeting are particularly contrasting when compared to Southern Europe (37% and 44% respectively).
Figure 3 – Key benefits of programmatic advertising by type of organisation in France and Benelux
1 Please treat organisational-level data within France & Benelux and Germany with caution due to small base sizes.
28%
6%
17%
22%
28%
39%
28%
50%
50%
0%
5%
25%
20%
25%
15%
60%
65%
70%
Greater creativity
Better value impressions
GTM faster
Cheaper advertising
Track success of campaigns
Personalise adverts
Reduce wastage
Improved targeting
React in real-time
Advertising agencies
Marketers
Marketers value creativity…
…advertising agencies value real- time, targeting and reduced wastage

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.5. Programmatic answers the real-time question – that’s WHY it’s growing.
Because programmatic transforms the way that brands can use paid media – integrates it and aligns it to the wider marketing engagement and makes it as accountable as search and social – it’s growing fast! In fact, nine in ten respondents in France and Benelux (88%) are convinced that programmatic is the future of digital advertising – four in ten (42%) think it will be truly dominant, nearly double as many as in the UK (27%) – even when they may have reservations about their own organisation’s ability to leverage this (Figure 4).
The wealth of data collected via programmatic is also being used to enhance business performance in real-time. In France and Benelux, organisations are using programmatic data for everything from evaluating the success of campaigns (54%), to helping to determine strategy for future campaigns (65%) and informing overall strategic decisions (50%). Programmatic isn’t just a way of displaying ads – it’s a way of harnessing big data and putting it to work for business growth.
Figure 4 – Role of programmatic in the future of digital advertising
However, organisations in France and Benelux are using data considerably less than in the UK (typically 20% lower usage).
42%
46%
12%
0%
Programmatic will be dominant
Programmatic will be very important
Programmatic will play a limited role
Programmatic will not be used
Programmatic data enhances real-time business performance
Nine in ten think programmatic is the future of digital
88% - programmatic is the future of digital

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6. Getting to grips with programmatic
Despite programmatic’s obvious momentum, the research shows that current adoption is far from evenly spread.
Not unexpectedly, media buying teams are leading the way. Programmatic emerged first as a better way of buying and selling fragmented and remnant publisher inventory – the stuff that wasn’t being sold by the direct sales team and was of uncertain value. Real-time Bidding’s (RTB) auction format was an effective way to value that inventory and ensure that it generated revenue. Because it valued the specific impression, the process had to happen in real-time and value was derived from what was known about the user not the domain on which the ad was displayed.
However, whilst media buying agencies are still leading the field in their use of programmatic, today in France and Benelux, advertising agencies and publishers have nearly caught up. Only marketers, at 32%, remain particularly slow to adopt (Figure 5).
Figure 5 – Current use of programmatic by organisation type
With their ‘first-mover’ advantage, Media Buyers in France and Benelux have built the deepest understanding of how programmatic works and where it is best deployed (94% have a good understanding vs. 68% France and Benelux average). However, fewer than half of marketers (44%) feel they have a good understanding of programmatic.
This disconnect between media buyers and the marketers they serve is potentially the most significant constraint on the move towards integrated real-time marketing. Whilst it’s
55%
66%
64%
58%
32%
47%
79%
46%
48%
22%
Total
Media Buying
Agencies
Advertising
Agencies
Publishers
Marketers
France & Benelux
Europe
Base: 110 respondents from France and Benelux, 617 respondents from across Europe responses
Two thirds of media buying agencies already use programmatic…
Disconnect between media buying agencies and marketers
…but more marketers have never heard of it than use it

16
possible to argue that marketers don’t need to understand or implement programmatic strategies when their agencies are there to do it for them, the fact that one in four marketers across France and Benelux (28%) had never previously heard of programmatic means they cannot properly plan the role of advertising within their broader strategy. They do not know how digital advertising can now extend the impact of TV through synchronised campaign bursts; or how real-time social initiatives can be shared with a much wider audience.
In short, too few marketers understand the potential scale and speed of today’s advertising and will not properly allocate budget for the media agency to really change the game.
To overcome these hurdles, organisations will need to move quickly to put programmatic strategies in place. Despite leading Europe in terms of programmatic adoption, fewer than half of organisations in France and Benelux have a programmatic strategy in place (44%), compared to 55% in Germany (Figure 6).
Figure 6 – Existence of programmatic strategies
44%
56%
Have a programmatic strategy
Do not have a programmatic strategy
Lack of programmatic strategies

17
7. Navigating the obstacles
With programmatic already well-established in France and Benelux, not a single organisation in our research was skeptical about programmatic being the way forward (compared to 24% of companies not yet using programmatic in Germany!).
And this widespread acceptance of programmatic appears to have attracted budgets – only 14% of organisations yet to adopt programmatic cite budget constraints as a barrier compared to 26% in Germany, 27% in the UK and 30% in Southern Europe.
Instead, for those organisations in France and Benelux that have yet to adopt programmatic, by far the biggest barrier is a skills shortage (34%).
Figure 7 – Barriers preventing programmatic adoption
The ecosystem will need to overcome these barriers in order to harness the true potential of programmatic, so let’s look at the three top barriers in more detail...
3%
0%
3%
10%
10%
10%
14%
14%
17%
34%
Other
Sceptical of programmatic
Resistance from agencies
Dictated policy
Internal resistance
Resistance from clients
Fear of the unknown
No budget available
Lack of 'transparency'
Skills shortage

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i. Skills shortages
By its very nature, programmatic requires a level of technical expertise that is outside of the traditional agency or marketing skillset. However, as marketing has become a more analytical profession over the last decade; the advertising industry is seeing an influx of talent from social media and search as well as ‘big data’ analysts that would at one time have traded equities.
However, one quarter of respondents (25%) believe that skills shortages will be the biggest barrier to the continued growth of programmatic. Indeed, a lack of appropriate skills sets is already holding back one in three organisations (34%) who are yet to adopt programmatic.
When it comes to who shoulders responsibility for overcoming the skills shortages, there are divided opinions. Six in ten respondents in France and Benelux (61%) believe that advertising agencies will coordinate the technical aspects of programmatic in the future.
However, another 15% of organisations in France and Benelux believe that programmatic will ‘bypass’ advertising agencies entirely (the highest percentage in Europe). What is clear is that skills need to be found. What is less clear is who will step up to the plate and provide them.
Figure 8 – Aspects of programmatic that will be coordinated by advertising agencies
51%
10%
24%
15%
Technical & creative
Creative only
Technical only
Bypass agencies
Skills shortage constraining growth of programmatic…
Total technical = 61%
…six in ten expect advertising agencies to coordinate technical aspects of programmatic

19
ii. Trust issues
Digital advertising is a complex ecosystem and programmatic has, for many, added a new layer of complexity to relationships and concerns around channel conflict. While the original RTB model gave publishers a better way to monetise inventory, it was also criticised for potentially driving down overall prices. What this research shows is that programmatic is developing differently across Europe to address the very different regional ecosystems.
In France and Benelux media buyers are looking for greater specification from the client (40%). This is in contrast to Germany where media buyers are looking for more freedom in the way they work (59%).
Perhaps this is a sign that agencies in France and Benelux want to revolutionise the buyer-seller relationship. With two- thirds (67%) stating that the buyer-seller relationship is combative, there is certainly room for improvement (Figure 9).
Figure 9 – Combative nature of buyer-seller relationship
While healthy competition is beneficial, ultimately organisations will need to work together much more closely to achieve the best results. As programmatic evolves from transactional RTB toward better enabling Deals and Direct transactions, it will be interesting to see how this develops in the years to come.
5%
27%
57%
10%
0%
10%
20%
30%
40%
50%
60%
70%
80%
90%
100%
Strongly disagree
Disagree
Agree
Strongly agree
67%
vs. 57% across Europe
German media buyers want more freedom…
…UK, France and Benelux want greater specification

20
iii. Budget battles
Only 14% of organisations yet to adopt programmatic in France and Benelux are held back by lack of budget – half of the typical number we see across Europe.
And given that digital advertising budgets are growing in France and Benelux one would expect this to decrease further in the coming months and years.
What budget restraints do remain may be a remnant of the ‘silo’ approach of traditional media planning. The good news is that this shouldn’t last for long. As programmatic continues to grow and becomes the enabling technology for all kinds of media transactions, it will cease to exist as a line item where specific budget allocation is required and will become instead the de facto method by which the whole plan is executed. As a result, budget will no longer be allocated to programmatic initiatives but rather the whole plan will be delivered programmatically.
It is also possible that at this point in time, the cost of change to programmatic ways of working is causing some of this hesitation. However, as early adopters are able to prove their competitive advantage, and as innovation around SaaS business models continues to lower the cost of adoption, the budget will become less of an issue.
Already, this research suggests that the benefits of programmatic are clearly established with nine in ten industry professionals (88%) thinking programmatic will be a very important part of digital advertising in five years’ time; nearly half (42%) thinking it will be dominant. Budgets will be found… and quickly.
One in seven non- adopters held back by lack of budget

21
8. Conclusions
Programmatic technology has come a long way over the past 8 years, on its journey to being understood and embraced by all corners of the advertising ecosystem. This study has given us a clearer view on WHY programmatic is expected to grow so fast and HOW publishers, marketers and agencies are already using it effectively across Europe.
The programmatic approach is making it possible for digital advertising to be as dynamic as social and as accountable as search. As boundaries between Owned, Earned and Paid media blur and digital moves front and centre in the battle for consumer attention, programmatic becomes the key to effective real-time engagement at scale.
With the highest programmatic adoption and knowledge levels across Europe, France and Benelux are leading the charge. Media buying agencies in particular see fantastic advantages in real-time and targeting. Meanwhile, compared to elsewhere in Europe, marketers in France and Benelux are starting to see significant benefits from programmatic in increased creativity.
But there is still room for improvement. Skills gaps are a significant barrier to the growth of programmatic, and with fewer than half of organisation in France and Benelux currently having a programmatic strategy in place, the solution to this challenge is yet to be fully defined. Whilst the early adoption and innovation in programmatic had been amongst media buyers, within France and Benelux our research shows that publishers, advertising agencies and marketers are all starting to catch up. Only when all parties recognise the benefits programmatic can bring, and have strategies in place to capitalise on these, will the advertising industry be ready to realise programmatic’s full potential.
As consumers shift to mobile multi-screen engagement and advertisers follow; the scale and complexity of the digital landscape will only increase. While programmatic has brought clear benefits to the early adopters, it is fast becoming not just advantageous but essential for brands to compete in a real-time world.
So it is more vital than ever for all parts of the ecosystem to grasp the opportunity with both hands, and put a programmatic strategy in place; based on an understanding of WHY programmatic is so important and HOW to make it work for them.
We hope that this research is a useful part of that process.

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