YIllescas Cover Letter Resume Combined 051815
- 1. Ms. Yesenia Illescas Milpitas, CA 95035 Business Vmail: 805-768-4085 Business: 408-507-9078 Email: [email protected] LinkedIn:http://www.linkedin.com/in/yillescas Skype Handle: yillescas _____________________________________________________________________________ _ Dear Human Resources: As an accomplished business leader you would agree that company objectives require matching its best resources with the capabilities of extraordinary personnel. I am confident that you will find my skills and passion for business & technology a perfect match for a position with your company. My professional career has included challenging roles in transportation management, manufacturing operations, small business accounting, software implementation, project management, engineering data/document change management, and environmental health & safety. Some of my professional highlights include: • Contributing to the overall success of operating a small business of 19 employees while serving as accounting/ sales support with Polcraft Inc. which has grown to become a Silicon Valley industry leader in prototype engineering services. • Contributing significantly as an engineering change analyst in the development and implementation of state of the art software applications that met the desired means of communicating information exchange between product divisions, engineering, and manufacturing units worldwide easily in a structured manner within the Philips Semiconductors organization. • Contributing to Environmental, Health, & Safety Department at Kavlico Corporation, a subsidiary of Schneider Electric while actively obtaining ISO 14001: 2004 re-certification for the facility. • Deploying innovative internet and business banking software solutions to 200+ financial institutions nationwide at Intuit. • Managing a variety of independent contract information /software technology projects in Los Angeles, CA and Ventura, CA. As my resume, key performance indicators, performance evaluations, official transcripts, and portfolio of work illustrates, I would bring to your company my solid experience in delivering outstanding customer service & support; implementing the best solutions and strategies for optimum operations; and agility to respond effectively to change, diversity, and complexity. Should you choose to consider my application for an available requisition with your company then I would welcome the opportunity to further discuss with you in an interview. You can contact me by phone at 408- 507-9078/805-768-4085 or you can email me at [email protected]. For your convenience enclosed is my resume for your review. My full work experience, resume, and professional projects are available at www.linkedin.com/in/yillescas. I look forward to hearing from you soon. Best Regards, Yesenia Illescas 1 of 8 Date Printed: 5/18/2015
- 2. Ms. Yesenia Illescas Milpitas, CA 95035 Business Vmail: 805-768-4085 Business: 408-507-9078 Email: [email protected] LinkedIn:http://www.linkedin.com/in/yillescas Skype Handle: yillescas _____________________________________________________________________________ _ AREAS OF STRENGTH & EXPERTISE Systems Analysis and Data Conversions, Systems Integration, Technical Documentation, Project Management, Information Capturing, Information Security, New Product Development, Change Management, Business Administration, Banking and Insurance Asset Management EXPERIENCE *Performance Evaluations & Transcripts available for interviews only. II Sciences, Location Multiple, CA March 2013- Present Data/Document Conversion, Archival, and Digital Document Management Industry: Independent Contractor Information Technology/Sciences • Independent Contractor. Always available for I9/W4 full time employment with health benefits until year 2090 or age 69. • Support Change Managers in maintaining accurate and timely data and documents. • Work closely with Project Managers, and Program Managers to ensure project/program goals are met. • Work with the Catholic Church to drive strong ethics to application design and development. • Maintain workflows, conduct data sanitation, conduct data migration, and ensure data integrity in Supreme Court Tools. • Migrate, integrate, build, test, and train staff about new design functions for project teams in Quickbase, Family Wizard, Shutterfly, and onsite available software applications tools. Servers On Demand, San Francisco Bay Area, CA September 2015- Present Professional Server, Cashier, Dishwasher, Event Stadium Runner Industry: Hospitality Management • Table & Linen Service, Coffee & Tea Service, White & Black Bistro Food & Beverage Server, Bussing, Dishwashing, Spoilage and Other Reports, Joyous Singing, Holiday Caroling, Excellent Track Record for not breaking or damaging property, Excellent Manners & Hygiene, Table Grace, Entertaining,Teaching Teamwork, Food Safety, Reports, Workplace Environmental, Designated Safe Carpool Driver, Health Safety & Security. Ensure that our guests will have a wonderful time at every event. Culinary Staffing America, San Francisco Bay Area, CA September 2015- November 2015 Professional Server, Order Expeditor Industry: Hospitality • Table & Linen Service, Coffee & Tea Service, White & Black Bistro Food & Beverage Server, Bussing, Dishwashing, Spoilage and Other Reports, Joyous Singing, Holiday Caroling, Excellent Track Record for not breaking or damaging property, Excellent Manners & Hygiene, Table Grace, Entertaining,Teaching Teamwork, Food Safety, Reports, Workplace Environmental, Designated Safe Carpool Driver, Health Safety & Security. This company partners with various vendors and companies. Ensure that our guests will have a wonderful time at every event. 2 of 8 Date Printed: 5/18/2015
- 3. Ms. Yesenia Illescas Milpitas, CA 95035 Business Vmail: 805-768-4085 Business: 408-507-9078 Email: [email protected] LinkedIn:http://www.linkedin.com/in/yillescas Skype Handle: yillescas _____________________________________________________________________________ _ Amgen, Thousand Oaks, CA December 2012 – March 2013 Clinical Data Management, Systems and Data Analyst Industry: Biomedical Sciences • Contracted through Alpha Pro Temps Inc. to provide system analysis support • Support Change Managers in maintaining accurate and timely data in SharePoint Initiative Management tools • Work closely with Project Managers, and Program Managers to ensure project/program goals are met • Maintain workflows, conduct data sanitation, conduct data migration, and ensure data integrity in SharePoint • Migrate structures; build out new design functionalities for project teams in SharePoint Bank of America, Thousand Oaks, CA March 2012 – May 2012 Systems Analysis/Data Consultant, Support Operations, IT Industry: Banking • Contracted through Software Management Consultants Inc. to provide system analysis support • Support Change Managers in maintaining accurate and timely data in SharePoint Initiative Management tools • Provided information and data validation reviews • Work closely with Project Managers, and Program Managers to ensure project/program goals are met • Support Project Managers in maintaining accurate and timely project schedules in Clarity Project Portfolio Management tools • Provided information capture and data validation for budget reviews • Maintain workflow, data migration, and data integrity in Sharepoint Farmers Insurance, Woodland Hills, CA January 2012 – February 2012 Project Coordinator/BI Systems Data Analyst, IT/Print Operator Industry: Commercial Insurance • Work closely with Project Managers, and Program Managers to ensure project/program goals are met • Support Project Managers in maintaining accurate and timely project schedules in Clarity Project Portfolio Management tools • Provided information capture and data validation for budget reviews • Contracted through P. Murphy & Associates • Maintain workflow and data integrity in Sharepoint • Build and configure Sharepoint sites • Operate Industrial Print Equipment Directv, El Segundo, CA April 2011 – December 2011 3 of 8 Date Printed: 5/18/2015
- 4. Ms. Yesenia Illescas Milpitas, CA 95035 Business Vmail: 805-768-4085 Business: 408-507-9078 Email: [email protected] LinkedIn:http://www.linkedin.com/in/yillescas Skype Handle: yillescas _____________________________________________________________________________ _ Project Coordinator/ Systems Data Analyst, IT Industry: Satellite Entertainment • Work closely with Sales Customer Relations Management Project Managers, and Program Managers to ensure project/program goals are met • Responsible for meeting logistics, including meeting set up and distribution of meeting agendas and minutes • Support Project Managers in maintaining accurate and timely project schedules in Cognos & Clarity Project Portfolio Management tools • Support Project Managers in creating and distributing status reports and stakeholder status updates, and other project reports, as needed • Maintain budgets and financials • Establish and sustain strong ongoing relationships with IT business partners • Provided information capture and data validation for budget reviews • Contracted through KForce Technology Staffing Warner Brothers, Burbank, CA January 2011 – February 2011 Data Conversion Analyst, Managed Information Systems Industry: Entertainment • Work closely with Project Managers to ensure project/program goals are met • Provided data validation/conversion for SAP deployment, ESS Security • Contracted through Brenner Information Staffing DBA The OCJ Group Intuit, Westlake Village, CA April 2007 – November 2010 Project Manager, Software Implementation Services Industry: Commercial Financial Online Banking Software • Executed deployment of consumer and business online banking software, data conversions for net new and acquisitions & merger clients. • Coordinated multiple projects at once, managed resource schedules, managed milestones & tasks. • Performed information & requirements gathering • Performed integration testing and troubleshooting • Performed application configurations and QA testing • Perform gap analysis for various interfaces • Performed systems analysis of legacy systems and prepared data conversion files and data validation reports. • Extensively interfaced with clients, management, customer service, engineering, and technical staff. • Analyzed, interpreted and presented data findings in response to process improvements for internal Digital Insight/Intuit operations Kavlico/Schneider Electric Corporation, Moorpark, CA September 2005 – April 2007 4 of 8 Date Printed: 5/18/2015
- 5. Ms. Yesenia Illescas Milpitas, CA 95035 Business Vmail: 805-768-4085 Business: 408-507-9078 Email: [email protected] LinkedIn:http://www.linkedin.com/in/yillescas Skype Handle: yillescas _____________________________________________________________________________ _ Environmental Health & Safety Administrator Industry: Aerospace & Automotive Manufacturing • Provided data analysis support. Respond to occupational accidents and file workers compensation insurance reporting • Integrate software implementations of Mai Environmental Heath Safety Management Suite to comply with ISO 14001 & OSHAS 18001 requirements. • Performed application configurations and QA testing • Provided project coordination support in managing critical project deadlines. • Coordinated employee training programs for OSHA, NFPA 70E, & hazardous/ recycle waste management. • Managed all documentation, reporting and permitting activities associated with regulatory compliance. • Used Access and Excel for requirements gathering, data validation, information capture and metric reporting. • Used SAP for purchasing. Amgen, Thousand Oaks, CA December 2004 – September 2005 Corporate Quality Systems Coordinator Industry: Biomedical Sciences • Provided support to corporate document management services • Maintained controlled document tracking databases • Controlled Document Distribution (Safe Electric Vehicle Driver) • Analyzed, interpreted and presented data findings in response to process improvements for internal operations. • Validated document data loads for accuracy and company standard consistency. • Used Access and Excel for requirements gathering, data validation, information capture and metric reporting • Maintain Documentum audits of controlled documents • Perform CMS duties as assigned Sony Electronics, El Cajon, CA July 2004 - September 2004 Production Assembly/ Software Installations Industry: Consumer Electronics • Production assembly of Sony computer hardware and workstations Atlas Real Estate, San Jose, CA July 2004 - September 2004 Administrative Systems Support Industry: Home Real Estate- Mortgages • Provided administrative support to home real estate agent Maria Zamora. • Used Access and Excel for systems analysis, requirements gathering, data validation, information capture and metric reporting. Used Point software. 5 of 8 Date Printed: 5/18/2015
- 6. Ms. Yesenia Illescas Milpitas, CA 95035 Business Vmail: 805-768-4085 Business: 408-507-9078 Email: [email protected] LinkedIn:http://www.linkedin.com/in/yillescas Skype Handle: yillescas _____________________________________________________________________________ _ Philips/NXP Semiconductors, San Jose, CA September 2000 - June 2004 Engineering Change Analyst/Specifications Writer/ Intranet Administrator Industry: Electronics & Semiconductor Manufacturing • Provided support to engineering, systems integration, assembly & test and operations teams for the development of detailed, consistent Bill Of Material manufacturing specifications and standardization of data and technical documents. • Provided enterprise implementation support specifically for Item / Part Management, BOM Management, Component Management, Document Management, Engineering Change Management, Product Environment Compliance Management • Delivered Agile Product Lifecycle Management training to large groups on new change management systems implementations. • Performed analysis of legacy system and prepared data conversion files and data validation reports • Core deployment/integration project team member on enterprise-wide Agile PLM/SAP implementation • Used Access and Excel for requirements gathering, data validation, information capture and metric reporting • Used Citrix Virtualization for enterprise product management • Used SAP for purchasing. Applied knowledge in ESS SAP integration with Agile PLM solutions. EDUCATION Keller Graduate School of Management, Sherman Oaks, CA (2010 Graduate) • Masters of Science - Information Systems Management, Concentration Information Security DeVry University, West Hills, CA (2006 Graduate) • Bachelor of Science - Technical Management/ Concentration Computer Information Systems Heald College, San Jose, CA (2002 Graduate) • Associates of Science - Business Software Applications ENRICHMENT IEEE Power & Energy Society, Buenaventura, CA • Volunteer Secretary & Communications Officer, Webmaster TECHNICAL PROFICIENCIES- Please visit LinkedIn profile for additional details and professional endorsements. • Hardware & software installations, system configuration, development environments, database administration, file management, resolving compatibility issues, networking topologies, failure analysis testing & troubleshooting, system modeling & use cases, quality assurance. • Certified Agile CM Administrator • Knowledge of Software Languages: SQL, C++, HTML, Visual Basic • OCA Oracle Databases 6 of 8 Date Printed: 5/18/2015
- 7. Ms. Yesenia Illescas Milpitas, CA 95035 Business Vmail: 805-768-4085 Business: 408-507-9078 Email: [email protected] LinkedIn:http://www.linkedin.com/in/yillescas Skype Handle: yillescas _____________________________________________________________________________ _ • Microsoft Office Suite TRANSFERABLE SKILLS • Lead the development and documentation of business processes and use case models for the functional requirements • Act as liaison between business users, engineering, and development resources to facilitate large scale changes and complex problem solving • Define reporting needs, build customized reports and define/build analytic dashboards by functional role for all business units • Maintain user roles, security, profiles and workflow rules • Create training materials and train business users on the use of applications • Perform analysis of operational areas and develop business metrics to support measurement and monitoring of organizational productivity, efficiency and quality • Identify potential solution for continuous process improvements and advise senior management on potential solutions • Provide detailed status reports to management • Responsible for maintaining data integrity across multiple business units • Analyze user requirements and issues; provide the best fit solution, while maintaining the integrity of existing applications • Provide direction and support to engineers and application developers when application changes require knowledge of or changes to system functionality • Form strong working relationships with internal users - both business and technical - to facilitate application support and adoption • Manage External and Internal application integration (API) • Create documentation in support of technology requests • 15 years of implementing enterprise-wide applications • 7 years of demonstrated project management leadership skills, with direct responsibility for managing project teams, budgets & forecasting, resource management, and project schedules • Demonstrated history of delivering high quality results on schedule and within budget • Outstanding interpersonal effectiveness; strong communication skills both verbal and written • Experience in quality assurance and testing processes and procedures • Experience in working with relational databases, including design and development • Experience in digital marketing technologies, including web content management, web analytics, social media, and email marketing • Experience delivering projects in a dynamic and fast-paced environment • Strong analytical and problem-solving skills • Excellent communication and presentation skills, both verbal & written • Strong interpersonal skills • Demonstrated ability to accommodate a high level of change and adapt accordingly ABOUT YESENIA ILLESCAS: Ms. Yesenia Illescas holds a Master’s Degree in Managed Information Systems, Bachelor’s Degree in Computer Information Systems/Technical Management, and an Associate’s Degree in Business Software Applications. Along with her disciplined education Ms. Yesenia Illescas brings to organizations over 10+ years of extensive practical experience in developing and delivering business process alignment, project 7 of 8 Date Printed: 5/18/2015
- 8. Ms. Yesenia Illescas Milpitas, CA 95035 Business Vmail: 805-768-4085 Business: 408-507-9078 Email: [email protected] LinkedIn:http://www.linkedin.com/in/yillescas Skype Handle: yillescas _____________________________________________________________________________ _ management and practical solutions for enhancing productivity and customer satisfaction. Ms. Yesenia Illescas has 7+ years of experience specifically in the role as a Project Manager & Coordinator where she has assisted in defining the scope as well as supporting department managers in the projection of project budgets while effectively communicating the impact of the organization. While Ms. Yesenia Illescas worked as a project manager & coordinator she has demonstrated a history of delivering high quality results on schedule and within the budget. In her most recent Project Manager at Intuit position she was the primary liaison between the business owners and various technology teams where she coordinated multiple projects in regards to the resources, tasks and timelines. She was also responsible for communicating the findings and status on a regular basis to all levels of management. Overall, Ms. Yesenia Illescas possesses excellent interpersonal communication skills including the ability to communicate effectively in both verbal and written formats with both technical and non-technical teams. Ms. Yesenia Illescas most recently comes to us from Amgen where she served as a Data Consultant for Clinical Data Management group. Prior to her work with Directv she served as a Project Manager at Intuit for deployments of retail & commercial online banking software. Ms. Yesenia Illescas also serves as the Secretary, Communications Officer, and Webmaster for IEEE Power & Energy Society in Buenaventura. 8 of 8 Date Printed: 5/18/2015