SlideShare a Scribd company logo
Who I am:
Susan Tenby
@suzboop
Director of Community and
Partnerships, Caravan Studios
susan@caravanstudios.org
@caravanstudios @safenight
Doing freestanding
handstands without the wall
was a personal goal for over
20 years
Who Is TechSoup Global?
TechSoup Global is
working towards the day when every
nonprofit, library, and social benefit
organization on the planet has the
technology, knowledge, and resources
they need to operate at their full potential.
http://www.caravanstudios.org
@CaravanStudios
About Caravan Studios
Caravan Studios is a division of TechSoup Global.
We believe technology can intervene to solve problems.
We work with communities to design responses to the
issues about which they care the most.
We start with community and end with a solution.
Creating a dense network of influencers:
Finding out what they talk about
Listening to them
Engagement
And some
protips to
make you
look better
Netvibes to Listen
Turning your online community into a dense social network
Find your influencers
Where are they? What are they talking about?
Find the influencers near you & invite them in
There are 12
followers within 5
miles of our office
And I hadnโ€™t
followed
them yet!
And this is what they tweet
about
Join tweetchats, learn hashtags, use them, not
more than two, then listen to them in a
dashboard
Creating a Dense Network
โ€œImagine one society in which extended kin groups live in separate villages
at considerable distances from one another. Most โ€˜textureโ€™ of the society
will be one in which individuals have strong ties to relatively small
numbers of others in local โ€˜clusters.โ€™
Compare this to a society where a large portion of the population lives in a
single large city. Here, the โ€˜textureโ€™ of social relations is quite different --
individuals may be embedded in smaller nuclear families of mating
relations, but have diverse ties to neighbors, friends, co-workers, and
others.โ€
- Robert A. Hanneman (Department of Sociology, University of California,
Riverside
Not a
dense network
Dense
Network
Using Network Intelligence to reach more ppl
โ€ข A broadcast network = many people repeating each other, not
connected to each other
โ€ข Top people are most repeated
โ€ข Goal is to make your network more dense by making interactions
Getting yourself embedded in a community
that youโ€™re not affiliated with
A fave can equal a follow, especially if you
tweet @ them
Received follow, fave, and RT within one min
of the tweet
If you want an org to follow you
โ€ข Sometimes tweeting from a personal account about something other
than the initial reason you wanted to connect is a good approach:
How to turn a tweet into a
meeting/meaningful connection
Turning your online community into a dense social network
Turning your online community into a dense social network
Flattering Twitter list names
Find those who are triple threats
โ€ข Those that like you in several places
โ€ข Scoop.it
โ€ข Slideshare
โ€ข Twitter (Fav, Follow, RT, mention)
โ€ข Facebook (Like, share, comment, tag)
They listed you, they faveโ€™d you: They like you!
Mentioned Al Franken, but
put the fact that it was a
RT at the end
Pro-tip:
Blog: Updates/Events
โ€ข Use your blog to:
โ€ข Curate
โ€ข Post events
โ€ข Post news/updates
โ€ข Holding place -what youโ€™re working on
None of this is
very flattering
On-the-fly posts with pics
should be in Social Media
Pro-tip: Most share-to widgets
donโ€™t allow tagging on FB/Twitter
If you can, go in and edit your posts to
tag, so you donโ€™t look like an amateur
Remember to include some
visual content to stand out
in a tweetstream
Pro-tip: Tweet in
native twitter and
via dashboards
Pro-tip: RT in twitter vs RT on a dashboard &
why?
Hitting the RT button (sometimes) in native twitter is good for two
reasons:
1. it saves characters, if the tweet is already long (you save the RT +
the letters in the username)
2. it provides visual content, rather than just text, on the actual twitter
page
Pro-tip: Always double-check a twitter handle
before you tweet at them
Susan Tenby
Susan@caravanstudios.org
Slideshare.net/suzboop
@suzboop
susan@susantenby.com
Birthday Handstand in a bar, in
my favorite jumpsuit
Animal Belt once
belonged to Beverly Sills!

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Turning your online community into a dense social network

  • 1. Who I am: Susan Tenby @suzboop Director of Community and Partnerships, Caravan Studios [email protected] @caravanstudios @safenight Doing freestanding handstands without the wall was a personal goal for over 20 years
  • 2. Who Is TechSoup Global? TechSoup Global is working towards the day when every nonprofit, library, and social benefit organization on the planet has the technology, knowledge, and resources they need to operate at their full potential.
  • 4. About Caravan Studios Caravan Studios is a division of TechSoup Global. We believe technology can intervene to solve problems. We work with communities to design responses to the issues about which they care the most. We start with community and end with a solution.
  • 5. Creating a dense network of influencers: Finding out what they talk about Listening to them Engagement And some protips to make you look better
  • 9. Where are they? What are they talking about?
  • 10. Find the influencers near you & invite them in There are 12 followers within 5 miles of our office And I hadnโ€™t followed them yet! And this is what they tweet about
  • 11. Join tweetchats, learn hashtags, use them, not more than two, then listen to them in a dashboard
  • 12. Creating a Dense Network โ€œImagine one society in which extended kin groups live in separate villages at considerable distances from one another. Most โ€˜textureโ€™ of the society will be one in which individuals have strong ties to relatively small numbers of others in local โ€˜clusters.โ€™ Compare this to a society where a large portion of the population lives in a single large city. Here, the โ€˜textureโ€™ of social relations is quite different -- individuals may be embedded in smaller nuclear families of mating relations, but have diverse ties to neighbors, friends, co-workers, and others.โ€ - Robert A. Hanneman (Department of Sociology, University of California, Riverside
  • 15. Using Network Intelligence to reach more ppl โ€ข A broadcast network = many people repeating each other, not connected to each other โ€ข Top people are most repeated โ€ข Goal is to make your network more dense by making interactions
  • 16. Getting yourself embedded in a community that youโ€™re not affiliated with
  • 17. A fave can equal a follow, especially if you tweet @ them
  • 18. Received follow, fave, and RT within one min of the tweet
  • 19. If you want an org to follow you โ€ข Sometimes tweeting from a personal account about something other than the initial reason you wanted to connect is a good approach:
  • 20. How to turn a tweet into a meeting/meaningful connection
  • 24. Find those who are triple threats โ€ข Those that like you in several places โ€ข Scoop.it โ€ข Slideshare โ€ข Twitter (Fav, Follow, RT, mention) โ€ข Facebook (Like, share, comment, tag)
  • 25. They listed you, they faveโ€™d you: They like you!
  • 26. Mentioned Al Franken, but put the fact that it was a RT at the end
  • 27. Pro-tip: Blog: Updates/Events โ€ข Use your blog to: โ€ข Curate โ€ข Post events โ€ข Post news/updates โ€ข Holding place -what youโ€™re working on None of this is very flattering On-the-fly posts with pics should be in Social Media
  • 28. Pro-tip: Most share-to widgets donโ€™t allow tagging on FB/Twitter If you can, go in and edit your posts to tag, so you donโ€™t look like an amateur
  • 29. Remember to include some visual content to stand out in a tweetstream Pro-tip: Tweet in native twitter and via dashboards
  • 30. Pro-tip: RT in twitter vs RT on a dashboard & why? Hitting the RT button (sometimes) in native twitter is good for two reasons: 1. it saves characters, if the tweet is already long (you save the RT + the letters in the username) 2. it provides visual content, rather than just text, on the actual twitter page
  • 31. Pro-tip: Always double-check a twitter handle before you tweet at them
  • 32. Susan Tenby [email protected] Slideshare.net/suzboop @suzboop [email protected] Birthday Handstand in a bar, in my favorite jumpsuit Animal Belt once belonged to Beverly Sills!

Editor's Notes

  • #21: Respond as you, creating multiple contact points encourages them to reach back to you. These both became meetings.
  • #22: Take it from the personal to the org account, to show the personal connx first
  • #23: Way to get them to notice you: Turn a tweet into a meeting, after youโ€™ve found an influencer
  • #24: Someone is more likely to follow you if they get an email saying theyโ€™ve been added to list with a flattering name. Keep locked private lists for other internal management purposes. Lists can be good community bldg. tools.
  • #25: If you can figure out who your best followers are and then map them to other networks, youโ€™ve begun your work to find your 100 true fans. You can do this on an excel spreadsheet. If someone subscribes to you on slideshare or scoop.it, find their twitter handle in their profile, and follow them, then add them to a list of your 100 true fans.
  • #26: FOLLOW THEM!
  • #27: If you put the RT at the end (/via @accountname) you can catch their eye, and it will show up differently in native twitter, not just as a drive-by RT
  • #28: The idea is to not have to struggle with blogging. Make the process go smoothly. Blog on a platform that doesnโ€™t date stamp. If youโ€™re going to configure social sharing, get someone to share your posts, or donโ€™t use a widget that shows the number of shares.
  • #29: Plus, they may not know you said anything about them, without tagging them.
  • #30: If you use a dashboard like hootsuite, go into twitter once in a while and tweet from native twitter
  • #32: This would have been a great way to get the Standford Social Innovation Review to notice them.