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Order Management Training




                            1
---Confidential
Introduction
Three cycles in Oracle Applications
    Plan to make.
    Order to cash
    Procure to Pay




                                      2
---Confidential
Basic Order Process

                      Customer          Order
                  Invoice     Order




     Shipping                           Sales
                                      Department




                       Inventory
                                                   3
---Confidential
Basic Order Process Flow

                             1
                      Customer requests order
                             2
                           Enter order
                             3
                            Book order
                             4
                             Schedule

                            Release order
                               5
                  Ship product and update inventory
                               6
                         Invoice the customer

                            Complete                  4
---Confidential
Topics which we cover
 ORDER MANAGEMENT-----SETUP STEPS
 CREATING A SALES ORDER
 BACK ORDERED
 RMA
 DROP SHIPMENT
 INTERNAL SALES ORDER




                                     5
---Confidential
ORDER MANAGEMENT-----SETUP STEPS

Step 1--Flexfields
  Define key and descriptive Flexfields to capture
  additional information about orders and transactions.
  This step is required for Key Flexfields, and optional if
  you plan on using the functionality surrounding
  Descriptive Flexfields. Several defaulting values are
  provided.



                                                          6
   ---Confidential
 Step  2---Multiple Organizations
   Define multiple organizations in Oracle
   Inventory. This step is optional.




                                             7
---Confidential
Step 3---Inventory Organizations
 Define inventory organizations (warehouses),
  parameters, subinventories, and picking rules in
  Oracle Inventory.
 You must define at least one item validation
  organization and at least one organization that acts
  as an inventory source for orders fulfilled
  internally. If you plan to drop ship some orders,
  you must also define at least one logical
  organization for receiving purposes. Your item
  validation organization can be the same as your
  inventory source or your logical receiving
  organization, but you cannot use one organization
  for all three purposes.
                                                         8
---Confidential
Step 4---Profile Options

 Define  profile options to specify certain
  implementation parameters, processing
  options, and system options.
 This step is required.




                                               9
---Confidential
 Step  5---Parameters
  Set your Order Management Parameters to
  validate items, enable customer relationships, and
  operating unit defaults. This step is required.
 Step 6---Invoicing
  Define invoicing information, including payment
  terms, invoicing and accounting rules, Auto
  accounting parameters, territories, and invoice
  sources. This step is required if you plan on
  transferring invoicing information to Oracle
  Receivables. Several defaulting values are
  provided.
 Step 7---Tax
  Define tax features, such as codes, rates,
  exceptions, and exemptions. This step is required.
                                                       10
---Confidential
 Step  8---QuickCodes
  Define QuickCodes that provide custom values for
  many lists of values throughout Order Management.
  This step is required if you plan on creating user
  defined QuickCodes for utilization within Order
  Management. Defaulting values are provided.
 Step 9---Workflow
  Define order and line processing flows to meet
  different order and line type requirements.
  This step is required.
 Step 10---Document Sequences (Order
  Numbering)
  Define Document Sequences for automatic or
  manual numbering of orders.
  This step is required.
                                                   11
 ---Confidential
 Step  11---Order Import Sources
  Define sources for importing orders into
  Order Management. This step is required if
  you plan on importing orders or returns into
  Order Management.
  This is done in Purchasing.
 Step 12---Units of Measure
  Define the units of measure in which you
  supply items. This step is required. -----INV
 Step 13---Item Information
  Define item information, including item
  attribute controls, categories, and statuses.
  This step is required. -----INV
                                                  12
---Confidential
 Step  14---Items
  Define the items that you sell, as well as container
  items. This step is required. -----INV
 Step 15---Pricing

  Define price lists for each combination of item
  and unit of measure that you sell. Optionally, you
  can define pricing rules and parameters to add
  flexibility. This step is required.
 Step 16---Customer Classes

  Define customer profile classes.
  This step is required if you plan on using the
  functionality surrounding Customer Profiles.
  Several defaulting values are provided. --AR
                                                         13
---Confidential
 Step  17---Customers
  Define information on your customers. This step
  is required. ---AR
 Step 18---Item Cross-References

  Define item cross-references---INV
 Step 19---Order Management Transaction
  Types (Order and Line Types)
  Define Order Management transaction types to
  classify orders and returns. For each order type,
  you can assign a default price list, defaulting
  rules, order lines, return lines, line types,
  workflow assignments, payment terms, and
  freight terms. This step is required.
                                                      14
---Confidential
 Step  20---Cost of Goods Sold (COGS)
  Set up your Cost of Goods Sold Accounting
  Flexfields combination (COGS Account) in
  Oracle Inventory.
 Step 21---Processing Constraints

  Define processing constraints to prevent users
  from adding updating, deleting, splitting lines, and
  cancelling order or return information beyond
  certain points in your order cycles. Use the
  constraints Order Management provides, which
  prevent data integrity violations, or create your
  own. This step is optional. Several default values
  for processing constraints have been defined.

                                                         15
---Confidential
 Step 22---Defaulting Rules
  Define defaulting rules to determine the source
  and prioritization for defaulting order
  information to reduce the amount of information
  you must enter manually in the Sales Orders
  window.
  This step is optional.
 Step 23---Credit Checking
  Define your credit checking rules.
  This step is required if you plan on performing
  any type of order credit checking.
 Step 24---Holds
  Define automatic holds to apply to orders and
  returns. This step is required if you plan on
  performing automatic hold for orders or returns.

                                                     16
---Confidential
 Step  25---Attachments
  Define standard documents to attach
  automatically to orders and returns. This
  step is optional.
 Step 26---Freight Charges and Carriers
  Define freight charges and freight carriers to
  specify on orders. This step is required if
  you plan on charging customers for freight
  or additional order charges.
 Step 27---Shipping
  Define shipping parameters in Oracle
  Shipping Execution. This step is required.

                                               17
---Confidential
To create a sales order
    Set up of organization parameters.
    Create a price list with the items you created.
    Create an order type/transaction type, which
     includes 2 line types one for the line orders,
     second for line returns, and assign these both in
     an order type.
    Define a sequence, as how your order documents
     numbers should come.
    Then assign this sequence to the order type you
     are using and order number comes from the order
     type

                                                    18
---Confidential
To create a sales order contd..
 Define  pick slip grouping rules and pick
  release sequence rules.
 Define shipping documents.
 Then assign these 2 things (4. & 5.) in the
  shipping parameters.
 From the above things you can create a
  sales order.

                                                19
---Confidential
BACK ORDERED

 If  the items are coming back from the
   staging area to the source subinventory.




                                              20
---Confidential
RMA

 If the material is coming back from
   customers after reaching them. Then we do
   RMA to accept that back




                                               21
---Confidential
DROP SHIPMENT

 Supplying     material to your customers by
   getting it from a external source (supplier)




                                                  22
---Confidential
Vendor Drop Ship or Combination
Standard with Drop Ship Order Flow
                           Enter order


                       Drop Ship: Yes or No?
                  Drop Ship Item   Internally Sourced Item


      Send to Purchasing                       Schedule


   Supplier ship confirmation         Ship and update inventory



                           Create invoice


                         Close sales order
                                                                  23
---Confidential
Internal sales order

 Getting   material from any of the other
   organization by means of a internal
   requisition.




                                             24
---Confidential
Internal Order Flow
                   Requestor    Demand
              Manually              Import or reschedule
              create                requisitions
                   Approve requisition
                              Create internal
                              sales order
                      Order entry


                     Schedule order


                      Pick Release
 Inventory
                               Ship confirm
  Expense                                             Receive

                   Direct      Intransit      Inventory   Expense

                                                                    25
---Confidential
Where to Get More Information
 Other training sessions
 List books, articles, electronic sources
 Consulting services, other sources




                                             26
---Confidential
END




                        27
---Confidential
Where to Get More Information
 Other training sessions
 List books, articles, electronic sources
 Consulting services, other sources




                                             28
---Confidential
Where to Get More Information
 Other training sessions
 List books, articles, electronic sources
 Consulting services, other sources




                                             29
---Confidential
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Oracle apps order-management

  • 1. Order Management Training 1 ---Confidential
  • 2. Introduction Three cycles in Oracle Applications  Plan to make.  Order to cash  Procure to Pay 2 ---Confidential
  • 3. Basic Order Process Customer Order Invoice Order Shipping Sales Department Inventory 3 ---Confidential
  • 4. Basic Order Process Flow 1 Customer requests order 2 Enter order 3 Book order 4 Schedule Release order 5 Ship product and update inventory 6 Invoice the customer Complete 4 ---Confidential
  • 5. Topics which we cover  ORDER MANAGEMENT-----SETUP STEPS  CREATING A SALES ORDER  BACK ORDERED  RMA  DROP SHIPMENT  INTERNAL SALES ORDER 5 ---Confidential
  • 6. ORDER MANAGEMENT-----SETUP STEPS Step 1--Flexfields Define key and descriptive Flexfields to capture additional information about orders and transactions. This step is required for Key Flexfields, and optional if you plan on using the functionality surrounding Descriptive Flexfields. Several defaulting values are provided. 6 ---Confidential
  • 7.  Step 2---Multiple Organizations Define multiple organizations in Oracle Inventory. This step is optional. 7 ---Confidential
  • 8. Step 3---Inventory Organizations  Define inventory organizations (warehouses), parameters, subinventories, and picking rules in Oracle Inventory.  You must define at least one item validation organization and at least one organization that acts as an inventory source for orders fulfilled internally. If you plan to drop ship some orders, you must also define at least one logical organization for receiving purposes. Your item validation organization can be the same as your inventory source or your logical receiving organization, but you cannot use one organization for all three purposes. 8 ---Confidential
  • 9. Step 4---Profile Options  Define profile options to specify certain implementation parameters, processing options, and system options.  This step is required. 9 ---Confidential
  • 10.  Step 5---Parameters Set your Order Management Parameters to validate items, enable customer relationships, and operating unit defaults. This step is required.  Step 6---Invoicing Define invoicing information, including payment terms, invoicing and accounting rules, Auto accounting parameters, territories, and invoice sources. This step is required if you plan on transferring invoicing information to Oracle Receivables. Several defaulting values are provided.  Step 7---Tax Define tax features, such as codes, rates, exceptions, and exemptions. This step is required. 10 ---Confidential
  • 11.  Step 8---QuickCodes Define QuickCodes that provide custom values for many lists of values throughout Order Management. This step is required if you plan on creating user defined QuickCodes for utilization within Order Management. Defaulting values are provided.  Step 9---Workflow Define order and line processing flows to meet different order and line type requirements. This step is required.  Step 10---Document Sequences (Order Numbering) Define Document Sequences for automatic or manual numbering of orders. This step is required. 11 ---Confidential
  • 12.  Step 11---Order Import Sources Define sources for importing orders into Order Management. This step is required if you plan on importing orders or returns into Order Management. This is done in Purchasing.  Step 12---Units of Measure Define the units of measure in which you supply items. This step is required. -----INV  Step 13---Item Information Define item information, including item attribute controls, categories, and statuses. This step is required. -----INV 12 ---Confidential
  • 13.  Step 14---Items Define the items that you sell, as well as container items. This step is required. -----INV  Step 15---Pricing Define price lists for each combination of item and unit of measure that you sell. Optionally, you can define pricing rules and parameters to add flexibility. This step is required.  Step 16---Customer Classes Define customer profile classes. This step is required if you plan on using the functionality surrounding Customer Profiles. Several defaulting values are provided. --AR 13 ---Confidential
  • 14.  Step 17---Customers Define information on your customers. This step is required. ---AR  Step 18---Item Cross-References Define item cross-references---INV  Step 19---Order Management Transaction Types (Order and Line Types) Define Order Management transaction types to classify orders and returns. For each order type, you can assign a default price list, defaulting rules, order lines, return lines, line types, workflow assignments, payment terms, and freight terms. This step is required. 14 ---Confidential
  • 15.  Step 20---Cost of Goods Sold (COGS) Set up your Cost of Goods Sold Accounting Flexfields combination (COGS Account) in Oracle Inventory.  Step 21---Processing Constraints Define processing constraints to prevent users from adding updating, deleting, splitting lines, and cancelling order or return information beyond certain points in your order cycles. Use the constraints Order Management provides, which prevent data integrity violations, or create your own. This step is optional. Several default values for processing constraints have been defined. 15 ---Confidential
  • 16.  Step 22---Defaulting Rules Define defaulting rules to determine the source and prioritization for defaulting order information to reduce the amount of information you must enter manually in the Sales Orders window. This step is optional.  Step 23---Credit Checking Define your credit checking rules. This step is required if you plan on performing any type of order credit checking.  Step 24---Holds Define automatic holds to apply to orders and returns. This step is required if you plan on performing automatic hold for orders or returns. 16 ---Confidential
  • 17.  Step 25---Attachments Define standard documents to attach automatically to orders and returns. This step is optional.  Step 26---Freight Charges and Carriers Define freight charges and freight carriers to specify on orders. This step is required if you plan on charging customers for freight or additional order charges.  Step 27---Shipping Define shipping parameters in Oracle Shipping Execution. This step is required. 17 ---Confidential
  • 18. To create a sales order  Set up of organization parameters.  Create a price list with the items you created.  Create an order type/transaction type, which includes 2 line types one for the line orders, second for line returns, and assign these both in an order type.  Define a sequence, as how your order documents numbers should come.  Then assign this sequence to the order type you are using and order number comes from the order type 18 ---Confidential
  • 19. To create a sales order contd..  Define pick slip grouping rules and pick release sequence rules.  Define shipping documents.  Then assign these 2 things (4. & 5.) in the shipping parameters.  From the above things you can create a sales order. 19 ---Confidential
  • 20. BACK ORDERED  If the items are coming back from the staging area to the source subinventory. 20 ---Confidential
  • 21. RMA  If the material is coming back from customers after reaching them. Then we do RMA to accept that back 21 ---Confidential
  • 22. DROP SHIPMENT  Supplying material to your customers by getting it from a external source (supplier) 22 ---Confidential
  • 23. Vendor Drop Ship or Combination Standard with Drop Ship Order Flow Enter order Drop Ship: Yes or No? Drop Ship Item Internally Sourced Item Send to Purchasing Schedule Supplier ship confirmation Ship and update inventory Create invoice Close sales order 23 ---Confidential
  • 24. Internal sales order  Getting material from any of the other organization by means of a internal requisition. 24 ---Confidential
  • 25. Internal Order Flow Requestor Demand Manually Import or reschedule create requisitions Approve requisition Create internal sales order Order entry Schedule order Pick Release Inventory Ship confirm Expense Receive Direct Intransit Inventory Expense 25 ---Confidential
  • 26. Where to Get More Information  Other training sessions  List books, articles, electronic sources  Consulting services, other sources 26 ---Confidential
  • 27. END 27 ---Confidential
  • 28. Where to Get More Information  Other training sessions  List books, articles, electronic sources  Consulting services, other sources 28 ---Confidential
  • 29. Where to Get More Information  Other training sessions  List books, articles, electronic sources  Consulting services, other sources 29 ---Confidential