Implementation of Online Safety Incident Reporting System in a Tertiary Care Teaching Hospital by Dr. Bijoy Johnson
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The document discusses the implementation of an online safety incident reporting system at a tertiary care teaching hospital, highlighting that 86% of hospital safety incidents go unreported. The new web-based platform, developed in-house, allows for rapid reporting and effective tracking of incidents, with 84% tracked on the same day. The results indicate improved acceptance by staff, faster corrective actions, and enhanced data analysis capabilities for patient safety initiatives.
Implementation of Online Safety Incident Reporting System in a Tertiary Care Teaching Hospital by Dr. Bijoy Johnson
- 1. 1 Implementation of Online Safety Incident Reporting System in a Tertiary Care Teaching Hospital Dr. Bijoy Johnson, Junior Resident, Dept. of Hospital Administration, KMC Manipal. Bijoy Johnson1, Arun MS2, Somu G3 1Junior Resident, 2Assistant Professor, 3Professor & Head Department of Hospital Administration, Kasturba Medical College – Manipal, Manipal University.
- 2. 2 Introduction • 86% of hospital safety incidents go unreported • 28 of 40 reported events led to investigations • 5 led to policy changes Hospital incident reporting systems do not capture most patient harm – Report by Office of Inspector General, Health and Human Services (Jan 2012)
- 3. 3 • Study site: 2000 bedded tertiary care teaching hospital • Pre-existing paper based system evaluated • Process mapping was done • The limitations of the system were identified • Input from the hospital staff • Web based platform designed by in-house IT department Methods
- 4. 4 Login
- 5. 5 Homepage
- 7. 7
- 11. 11 Certification
- 12. 12 • Accessible via the hospital intranet – Rapid reporting • SMS notifications – Instant communication to all stakeholders • 84% of the incidents were tracked by safety committee on the same day of occurrence • 100% reports reviewed within the defined time frame Results
- 13. 13 • Faster implementation of corrective and preventive actions • User friendly software – Acceptance by hospital staff • Digital data capture – Easy analysis and creation of custom reports – Baseline for assessing the impact of patient safety initiatives Conclusion
- 14. 14 Thank You!
Editor's Notes
- #3: This study serves to showcase the benefits of harnessing information technology in improving patient safety through online incident reporting.
- #9: Report directed to the concerned staff based on the category of incident It also featured SMS based alerts to ensure rapid dissemination of information.
- #13: Sentinel events for top management