Forward-Thinking Technologist & Manager with Entrepreneurial Approach.
Proven expertise in: Project, Program & Delivery Management, Operations and Staffing, Quality Assurance, Client Management, Team Development and Maturing, Business & Functional Analysis
Over 13 years of insightful IT industry experience and 4 years of non-IT experience, with a knack for rapidly mastering new technologies; able to bridge gaps in understanding and tailor technical and operational solutions that deliver high value.
Spent a significant amount of time (7 years) in start-up companies, with enough success to keep going for 7 years.
Worked with Marquee companies like Bank of America, Aspect, CGI and Tata ...
Contact Details
Tags
aspect uip overviewaspect contact center overviewgenesys frameworkgenesys layered architecturegenesys configuration layermanagement layermedia layeruser interaction layerservice layergenesys overviewintroduction to genesysaspect unified ip architectureaspect uip logical architecturecontact center terminologycontact center glossarycontact center termsaspect physical architectureaspect inboundaspect outbound
Forward-Thinking Technologist & Manager with Entrepreneurial Approach.
Proven expertise in: Project, Program & Delivery Management, Operations and Staffing, Quality Assurance, Client Management, Team Development and Maturing, Business & Functional Analysis
Over 13 years of insightful IT industry experience and 4 years of non-IT experience, with a knack for rapidly mastering new technologies; able to bridge gaps in understanding and tailor technical and operational solutions that deliver high value.
Spent a significant amount of time (7 years) in start-up companies, with enough success to keep going for 7 years.
Worked with Marquee companies like Bank of America, Aspect, CGI and Tata ...
Tags
aspect uip overviewaspect contact center overviewgenesys frameworkgenesys layered architecturegenesys configuration layermanagement layermedia layeruser interaction layerservice layergenesys overviewintroduction to genesysaspect unified ip architectureaspect uip logical architecturecontact center terminologycontact center glossarycontact center termsaspect physical architectureaspect inboundaspect outbound
