Governance Rochester 2021
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The document discusses project governance and leadership in the context of "The Project Economy". It makes the following key points: 1. Good governance is important for project success, involving how roles are defined, rules are set and enforced, and decisions are made. 2. Project governance includes both formal structures like organizational charts and processes, as well as informal human networks. 3. Emotional intelligence is a key part of effective leadership, including self-awareness, self-control, empathy, and influence. 4. Ethical values and compassion are important for stakeholder engagement and leadership. Neuroscience tools like SCARF can help improve emotional intelligence. 5. Both formal governance and consideration of human
Governance Rochester 2021
- 1. Governance in The Project Economy™ PMI Rochester Chapter Thomas Walenta March 2021 [email protected]
- 2. As Project Managers … You are the leaders of teams and customers into a positive future. You provide safety and security. You will find some practical and some philosophical ideas in my pitch. You may ask questions at the end or in the chat. You can get the deck. It is up to you, if you want to deep dive or try out some ideas. Or read a book. You may also contact me to discuss further. In the global profession, in PMI, in the Chapter you find like-minded people with similar problems – connect and help build the PM hive Nobody knows what will be in a year (and never did) – but we all can connect today in order to openly and fairly share ideas for the next steps You are the reason I speak here today
- 4. We power The Project Economy™, strengthening society by enabling organizations and empowering people to make ideas a reality. (PMI) The Project Economy: the coming economy in which work, and individuals, are organized around projects.
- 5. Project mgmt P r o j e c t E c o n o m y The Project Economy! extends project management into the future ‘In many ways, the organization is its projects— led by a variety of titles, executed through a variety of approaches, and focused unwaveringly on delivering financial and societal value. This is what we call The Project Economy.’
- 6. Project mgmt P r o j e c t E c o n o m y The Project Economy! extends project management into the future PMI added more aspects to project management over time Program mgmt Portfolio mgmt Brightline: strategy gap PMI Educational Foundation: age 5-19 Disciplined Agile Transformation compass PMI Code of Ethics Citizen Developer
- 7. Project mgmt P r o j e c t E c o n o m y The Project Economy! extends project management into the future There are even more things going on in the PM world, quicker and quicker Program mgmt Portfolio mgmt Brightline: strategy gap PMI Educational Foundation: age 5-19 Disciplined Agile Leadership Digitalization / AI Transformation compass Globalization (Human Hive) Agile PMI World Code of Ethics BIM Citizen Developer
- 8. Project mgmt P r o j e c t E c o n o m y The Project Economy! requires PMI to support the community with knowledge, training and certifications – during their whole career Program mgmt Portfolio mgmt Brightline: strategy gap PMI Educational Foundation: age 5-19 Disciplined Agile Leadership Digitalization / AI Transformation compass Globalization (Human Hive) Agile PMI World Code of Ethics BIM new PMI certifications Citizen Developer
- 9. Project mgmt P r o j e c t E c o n o m y The Project Economy! extends project management into the future Leading to a flexible North Star, which is much more than traditional PM Program mgmt Portfolio mgmt Brightline: strategy gap PMI Educational Foundation: age 5-19 Disciplined Agile Leadership Digitalization / AI Age 5-75 Society Transformation compass Security Resilience Globalization (Human Hive) Operations to projects Jobs to roles Agile PMI World Code of Ethics BIM Hope Citizen Developer
- 11. Good Governance is the base for success in war and projects Sun Tzu, The art of war, about 500 B.C. “Those who understand their war craft excellently first of all observe humanity and justice and abide by the laws. This is how they make their government invulnerable.”
- 12. What is governance • Governance is about how a social system is run. • a project is a social system, stakeholders are its members • How roles and responsibilities are defined (Static - e.g. Org chart) • How rules are set and enforced (Dynamic - e.g. processes and roles) • How power is distributed and used (e.g. authority of a role) • Informal power is not covered by governance • How decisions are made for the social system • Human decisions are made both consciously and unconsciously • How information flows officially • There are unofficial information exchanges (gossip, networks) Social systems: A nation state, The UN, a company, a NGO, a city, a project
- 13. Human Networks Culture, Ethics (Stakeholders) Levels of governance Organization The Board Strategy Portfolio The C-Suite Annual Plan Program Business Lead Expected benefits Project Sponsor Output, product, result
- 14. Human networks Culture, Ethics (Stakeholders) Humanity and Justice community adherence = social emotions (negative: guilt, shame, positive: community, respect, fairness) Perspectives of governance Influence << uncontrolled >> controlled gaps – gossip, corruption filled from human network (often results in bad politics, corruption, gossip..) Project governance Structure, Organization Processes Laws command & control adherence = 1. are laws fit for use 2. are laws observed - discipline (emotion of responsibility) team selection, stakeholder engagement, influencing, project culture, emotions
- 15. How to influence the Human Network in order to increase control 1. team selection – select the right people to the org chart (temperaments beat skills) downstream (team) and upstream (sponsor, steering committee) 2. focus on stakeholder engagement – identify, prepare, engage & monitor 3. understand how to influence individuals (emotions) - be empathetic, build trust, know and use influencing strategies 4. establish a project culture – beliefs, values, habits, signs, rites etc. to create a sense of belonging team building concept, team monitoring 5. use emotions, so get comfortable with them develop emotional intelligence
- 16. A project organization – project governance structure and roles 1. a project is born – roles are not real humans yet Sponsor Project Manager Charter
- 17. A project organization – project governance 2. sponsor and PM represent wider stakeholder groups (agents) (project-external governance) within same Organization Project Team (project-internal governance) Sponsor Project Manager Charter Steering Committee Portfolio Board Resource Owners Designers Implementers Testers Working Council
- 18. A project organization – project governance 3. customers or internal business groups are the requestors/recipients Organization Project Team Sponsor Project Manager Customer / Business Contract Product Charter Customer PM Users Customer Sponsor
- 19. A project organization – project governance 4. there may be a bunch of external interested parties Organization Project Team Sponsor Project Manager Customer Contract Product external stakeholders Charter SMEs public
- 20. A project organization – project governance 5. the PM might out-contract part of the team’s work Organization Project Team Sponsor Project Manager Customer Contract Product external stakeholders Charter Subcontractor Contract Sub PM SMEs public
- 21. A project organization of roles – project governance structure (Org Chart) Sponsor Project Manager Sub PM SMEs public Steering Committee Portfolio Board Resource Owners Designers Implementers Testers Working Council Customer PM Users Customer Sponsor Sub Team
- 22. bad reputation And there also is the Human network new hire former boss old enemy Spouse Son Father gets things done risk taker socializer follows rules compete & win bean counter artist Girl Friend
- 23. PPP Governance standardized since 2017 Domains: • Decision making • Oversight • Communications • Performance • Risk • Alignment • Integration • Control Guidelines: • Decision making • Oversight (Audit, Review) • Communications (Reporting) • Performance • Risk • Sustainability • Stakeholders • Mgmt policies
- 25. Emotional Intelligence – a base for leadership self awareness: confidence, authenticity self control: mindfulness, resilience empathy: learning, understanding, listen organizational awareness influence: leadership, impact, conflict handling, negotiations compassion: self- motivation, flow observe act me you Stakeholder Engagement
- 26. Ethical values describe triggers to our emotions 26 Responsibility, accountability Respect, mindfulness, tolerance, diversity Fairness, justice, equitable Honesty, truth, integrity Freedom, autonomy Community, family, relatedness Compassion, Care, Love Humility, reverence for life 8 human values found in most human cultures (Rushworth Kidder) Compassion, care, love, help PMI Code of Ethics and Professional Responsibility
- 27. Neuroleadership – SCARF (by David Rock) a tool to improve emotional intelligence (self control and influence) !"#"$% &'("#)*"+ ,$"-*-.+ /'0#"'1*'%% 2#)(*'%% 5 automatically triggered emotions (David Rock) !"#$ %&'"%( !&$)"* +'!"$+&$ ,'-,./ )&,$#0"1 2&3" 3$&/")/"* "43&5"$"* $".3")/"*1 6#%,"* "7,#% How humans feel if emotions are triggered towards the emotion negatively vs. positively
- 28. Fairness In order to lead and influence, we have to understand motivations that drive our reactions and try to smooth the triggers that might result in emotions Certainty Autonomy Relatedness Status As Project Managers …. You are the leaders of teams and customers into a positive future You will find some practical and some philosophical ideas in my pitch. You may ask questions at the end or in the chat. You can get the deck. It is up to you, if you want to deep dive or try out some ideas. Or read a book. You may also contact me to discuss further. In the global profession, in PMI, in the Chapter you find like-minded people with similar problems – connect and help build the PM hive Nobody knows what will be in a year (and never did) – but we all can connect today in order to openly and fairly share ideas for the next steps SCARF (David Rock) davidrock.net/ 28
- 29. Success requires to consider both human network and governance Real People fill roles Management/Governance Rationality - control Leadership Humanism/Ethics - enable
- 30. Leadership can be seen when you perceive a shift .. From To Uncertainty Certainty Chaos Structure Fear Hope Vision Results Activism Plan Waste Discipline Hesitation Decision Narrow view Reframing Confrontation Conversation Leadership is absorption of insecurity (Clausewitz)