IBM

Hardware Maintenance Manual

Types 6826, 8317, 8318, and 8319



IBM

Hardware Maintenance Manual

Types 6826, 8317, 8318, and 8319



Note: Before using this information and the product it supports, be sure to read the
general information under Notices on page 143.

Second Edition (December 2002)

INTERNATIONAL BUSINESS MACHINES CORPORATION PROVIDES THIS PUBLICATION AS IS WITHOUT
ANY WARRANTY OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, THE
LIMITED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE. Some
jurisdictions do not allow disclaimers or express or implied warranties in certain transactions; therefore, this
statement may not apply to you.
This publication could include technical inaccuracies or typographical errors. Changes are periodically made to the
information herein; these changes will be incorporated in new editions of the publication. IBM may make
improvements or changes in the products or the programs described in this publication at any time.
Requests for technical information about IBM products should be made to your IBM Authorized Dealer or your
IBM Marketing Representative.
Copyright International Business Machines Corporation 2001. All rights reserved.
US Government Users Restricted Rights Use, duplication or disclosure restricted by GSA ADP Schedule Contract
with IBM Corp.

Contents
Chapter 1. About this manual . . . . . 1
Important Safety Information .

Power supply

. 34

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Chapter 7. Symptom-to-FRU Index . . . 37

Chapter 2. General Checkout. . . . . . 3
Chapter 3. General information . . . . . 5
Features . . . .
Specifications . .
Available options .

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Chapter 4. Diagnostics . . . . . . . . 9
IBM Setup Utility program . . . . . . .
Product Recovery Program menu . . . . .
Diagnostics . . . . . . . . . . . .
Diagnostics program download. . . . .
Navigating through the diagnostics programs
Running diagnostics tests. . . . . . .
Test selection . . . . . . . . . . .
Test results . . . . . . . . . . .
Fixed disk advanced test (FDAT) . . . .
Quick and Full erase - hard drive . . . .
Viewing the test log . . . . . . . .

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Chapter 5. Installing Options . . . . . 17

Installing external options . . . . . . . .
Locating controls and connectors on the front of
the computer . . . . . . . . . . . .
Locating connectors on the rear of the computer
Obtaining device drivers . . . . . . . .
Removing the cover . . . . . . . . .
Removing the bezel . . . . . . . . .
Locating components . . . . . . . . .
Accessing system board components and drives
Identifying parts on the system board . . .
Installing memory . . . . . . . . . .
Installing PCI adapters . . . . . . . .
Installing a drive in the disk drive tray . . .
Installing a cable lock . . . . . . . . .
Changing the battery . . . . . . . . .
Erasing a lost or forgotten password (clearing
CMOS) . . . . . . . . . . . . . .
Replacing the cover and connecting the cables.

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Chapter 6. FRU Removals . . . . . . 33

Removing the retention bar and PCI riser card
Replacing a microprocessor . . . . . . .
System board . . . . . . . . . . . .

Copyright IBM Corp. 2001

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Hard disk drive boot error .

Power Supply Errors . . .
Diagnostic error codes . . .
Beep symptoms . . . . .
No-beep symptoms . . . .
POST error codes . . . .
Miscellaneous error messages
Undetermined problems . .

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37
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Chapter 8. Parts listing . . . . . . . . 79

Chapter 9. Additional Service
Information . . . . . . . . . . . . 103
Security features . . . . . . . . . . .
Passwords . . . . . . . . . . . .
Vital product data . . . . . . . . . .
Desktop Management Interface (DMI) . . .
Alert on LAN . . . . . . . . . . .
BIOS levels . . . . . . . . . . . . .
Flash (BIOS/VPD) update procedure . . . .
Flash recovery boot block jumper. . . . . .
Power management . . . . . . . . . .
Automatic configuration and power interface
(ACPI) BIOS. . . . . . . . . . . .
Advanced Power Management . . . . .
Automatic Hardware Power Management
features . . . . . . . . . . . . .
Automatic Power-On features . . . . . .

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103
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Chapter 10. Related service

information . . . . . . . . . . . . 109
Safety information. . . . . . . . .
General safety . . . . . . . . .
Electrical safety . . . . . . . . .
Safety inspection guide . . . . . .
Handling electrostatic discharge-sensitive
devices . . . . . . . . . . .
Grounding requirements. . . . . .
Safety notices (multi-lingual translations)
Send us your comments! . . . . . .
Problem determination tips. . . . . .
Notices . . . . . . . . . . . .
Trademarks . . . . . . . . . . .

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iii

iv

Hardware Maintenance Manual

Chapter 1. About this manual

This manual contains service and reference information for IBM computer Types
6826, 8317, 8318, and 8319.
This manual is divided into product service sections and a related service section,
as follows:
v The product service sections include procedures for isolating problems to a FRU,
a Symptom-to-FRU Index, additional service information and an illustrated parts
catalog.
v The related service section includes safety notices and safety information, and
problem determination tips.
Note:
This manual is intended for trained servicers who are familiar with IBM Personal
Computer products. Use this manual along with advanced diagnostic tests to troubleshoot
problems effectively.
Before servicing an IBM product, be sure to review the Safety information on page 109.

Important Safety Information

Be sure to read all caution and danger statements in this book before performing
any of the instructions.
Prenez connaissance de toutes les consignes de type Attention et Danger avant de
procder aux oprations dcrites par les instructions.
Lesen Sie alle Sicherheitshinweise, bevor Sie eine Anweisung ausfhren.

Accertarsi di leggere tutti gli avvisi di attenzione e di pericolo prima di effettuare

qualsiasi operazione.

Copyright IBM Corp. 2001

Leia todas as instrues de cuidado e perigo antes de executar qualquer operao.

Lea atentamente todas las declaraciones de precaucin y peligro ante de llevar a
cabo cualquier operacin.

Hardware Maintenance Manual

Chapter 2. General Checkout

This general checkout procedure is for Type 6826, 8317, 8318, and 8319 computers.
Attention:
The drives in the computer you are servicing might have been rearranged or the drive
startup sequence changed. Be extremely careful during write operations such as copying,
saving or formatting. Data or programs can be overwritten if you select an incorrect drive.

Diagnostic error messages appear when a test program finds a problem with a
hardware option. For the test programs to properly determine if a test Passed, Failed
or Aborted, the test programs check the error-return code at test completion. See
Diagnostics on page 12.
General error messages appear if a problem or conflict is found by an application
program, the operating system, or both. For an explanation of these messages, refer
to the information supplied with that software package.
Notes:
v Type 6826, 8317, 8318, and 8319 computers default to come up quiet (no beep and no
memory count and checkpoint code display) when no errors are detected by POST.
v To enable beep and memory count and checkpoint code display when a successful POST
occurs, do the following:
1. Select Start Options in the Configuration/Setup Utility program (see IBM Setup
Utility program on page 9).
2.

Set Power-On Self-Test to Enhanced.

v Before replacing any FRUs, ensure that the latest level of BIOS is installed on the system.
A down-level BIOS might cause false errors and unnecessary replacement of the system
board. For more information on how to determine and obtain the latest level BIOS, see
BIOS levels on page 104.
v If multiple error codes are displayed, diagnose the first error code displayed.
v If the computer hangs with a POST error, go to Symptom-to-FRU Index on page 37.
v If the computer hangs and no error is displayed, go to Undetermined problems on
page 77.
v If an installed device is not recognized by the diagnostics program, that device might be
defective.

001
1. Power-off the computer and all external devices.
2. Check all cables and power cords.
3. Make sure the system board is seated properly.
4. Set all display controls to the middle position.
5. Power-on all external devices.
6. Power-on the computer.
7. Check for the following response:
v Readable instructions or the Main Menu.
DID YOU RECEIVE THE CORRECT RESPONSE?
Copyright IBM Corp. 2001

If NO, continue to
002.

If YES, proceed to
003.

002
If the Power Management feature is enabled, do the following:
1. Start the Configuration/Setup Utility program (see IBM Setup Utility
program on page 9)
2. Select Power Management from the Configuration/Setup Utility program
menu.
3. Select APM.
4. Be sure APM BIOS Mode is set to Disabled. If it is not, press Left Arrow (}) or
Right Arrow () to change the setting.
5. Select Automatic Hardware Power Management.
6. Set Automatic Hardware Power Management to Disabled.
7. If the problem persists, continue to
003.

003
Run the Diagnostic programs. If necessary, refer to Diagnostics on page 12.
v If you receive an error, replace the part that the diagnostic program calls out or
go to Symptom-to-FRU Index on page 37.
v If the test stops and you cannot continue, replace the last device tested.

Hardware Maintenance Manual

Chapter 3. General information

This IBM computer incorporates many of the latest advances in computer
technology and can be upgraded as needs change.
Adding hardware options to a computer is an easy way to increase its capabilities.
Instructions for installing external and internal options are included in this
publication. When adding an option, use these instructions along with the
instructions that come with the option.

Features
This section provides an overview of the computer features and preinstalled
software.
Microprocessor
v Intel Celeron with 128 KB of internal L2 cache memory (some models)
v Intel Pentium 4 with 512 KB of internal L2 cache memory and Intel NetBurst
micro-architecture (some models)
Memory
Support for two dual inline memory modules (DIMMs)
Internal drives
v 3.5-inch, 1.44 MB diskette drive (some models)
v Hard disk drive
v EIDE CD-ROM, DVD, or CD-RW optical drive (some models)
Video subsystem
An integrated graphics controller for a Video Graphics Array (VGA) monitor
Audio subsystem
Integrated Soundmax with SPX
v Microphone and headphone connectors on the front panel
v Line in, line out, and microphone connectors on the rear panel
Connectivity
v 10/100 Mbps integrated Intel Ethernet controller that supports the Wake on
LAN feature (some models)
v 10/1000 Mbps integrated Intel Ethernet controller that supports the Wake on
LAN feature (some models)
v PCI modem (some models)
System management features
v Remote Program Load (RPL) and Dynamic Host Configuration Protocol (DHCP)
v Wake on LAN
v Wake on Ring (in the IBM Setup Utility program, this feature is called Serial Port
Ring Detect for an external modem and Modem Ring Detect for an internal PCI
modem)
Copyright IBM Corp. 2001

v
v
v
v

Remote Administration
Automatic power-on startup
System Management (SM) BIOS and SM software
Ability to store POST hardware test results

Input/output features
v 25-pin, Extended Capabilities Port (ECP)/Extended Parallel Port (EPP)
v Two 9-pin serial connectors
v Six 4-pin, USB connectors (four on front panel and two on rear panel)
v PS/2 mouse connector
v PS/2 keyboard connector
v Ethernet connector
v VGA Monitor connector
v Three audio connectors (line in, line out, and microphone) on rear panel
v Two audio connectors (microphone and headphone) on front panel
Expansion
v Two 32-bit peripheral component interconnect (PCI) adapter slots
v Two DIMM sockets
Power
v 200 W power supply with manual voltage selection switch
v Automatic 50/60 Hz input frequency switching
v Advanced Power Management support
v Advanced Configuration and Power Interface (ACPI) support
Security features
v User and administrator passwords
v Support for the addition of a cable (Kennsington) lock
v Padlock loop for securing the cover
v Startup sequence control
v Startup without diskette drive, keyboard, or mouse
v Unattended start mode
v Diskette and hard disk I/O control
v Serial and parallel port I/O control
v Security profile by device
IBM preinstalled software
Your computer comes with preinstalled software. An operating system, device
drivers to support built-in features, and other support programs are included.
Operating systems (preinstalled) (varies by model)
Note: Not all countries or regions will have these operating systems.
v Microsoft Windows XP Home
v Microsoft Windows XP Professional
v Microsoft Windows 2000

Hardware Maintenance Manual

Specifications
This section lists the specifications for the computer.
Dimensions
Width: 12.2 inches (309 mm)

Heat output (approximate) in British thermal units (Btu)

per hour:

Height: 3.3 inches (84 mm)

Minimum configuration: 257 Btu/hr (75 watts)

Depth: 13.6 inches (345 mm)

Maximum configuration: 463 Btu/hr (135 watts)

Airflow

Weight
Minimum configuration as shipped: 7.4 kg (16.2 lbs)
Environment
Air temperature:
Operating: 10 to 35C (50 to 95F)
Non-operating: 10 to 60C (50 to 140F)
Humidity:
Operating: 8% to 80%
Non-operating: 8% to 90%
Transit: 8% to 90%
Electrical input
Input voltage:
Low range:
Minimum: 90 V ac

Approximately 0.23 cubic meters per minute

Acoustical noise-emission values
Note: In this computer, fan speed is controlled by
temperature, configuration, and software. Actual
noise-emission values might be different from the stated
values depending on the speed of the fan.
Average sound-pressure levels:
At operator position - 0.5 meters:
Idle: 33 dBA
Operating: 38 dBA
At bystander position - 1 meter:
Idle: 31 dBA
Operating: 37 dBA
Declared (upper limit) sound-power levels:

Maximum: 137 V ac

Idle: 4.6 bels

Input frequency range: 5763 Hz

Operating: 5.0 bels

Voltage switch setting: 115 V ac

High range:
Minimum: 180 V ac
Maximum: 265 V ac
Input frequency range: 4753 Hz
Voltage switch setting: 230 V ac
Input kilovolt-amperes (kVA) (approximate) 0.25 kVA

Note: These levels were measured in controlled

acoustical environments according to the procedures
specified by the American National Standards
Institute (ANSI) S12.10 and ISO 7779 and are reported
in accordance with ISO 9296. Actual sound-pressure
levels in a given location might exceed the average
values stated because of room reflections and other
nearby noise sources. The declared sound-power
levels indicate an upper limit, below which a large
number of computers will operate.

Chapter 3. General information

Available options
The following are some available options:
v External options
Parallel port devices, such as printers and external drives
Serial port devices, such as external modems and digital cameras
Audio devices, such as external speakers for the sound system
USB devices, such as printers, joysticks, and scanners
Security device, such as a cable lock
Monitors
v Internal options
System memory, called dual inline memory modules (DIMMs)
Peripheral component interconnect (PCI) adapters
CD-ROM, DVD, or CD-RW drive, hard disk drive, diskette drive, and other
removable media drives
For the latest information about available options, see the following World Wide
Web pages:
v http://www.pc.ibm.com/us/accessories/
v http://www.pc.ibm.com/ww/accessories/
Information may also be obtained by calling the following telephone numbers:
v Within the United States, call 1-800-IBM-2YOU (1-800-426-2968), your IBM
reseller, or IBM marketing representative.
v Within Canada, call 1-800-565-3344 or 1-800-IBM-4YOU.
v Outside the United States and Canada, contact your IBM reseller or IBM
marketing representative.

Hardware Maintenance Manual

Chapter 4. Diagnostics
The following tools are available to help identify and resolve hardware-related
problems.
v Setup Utility program
v Power-On Self-Test (POST)
POST Beep Codes
Error Code Format
v Diagnostics program
v Recovery utility
Factory Contents
Partial recovery
v Repair utility

IBM Setup Utility program

The IBM Setup Utility program is stored in the electrically erasable programmable
read-only memory (EEPROM) of your computer. The IBM Setup Utility program is
used to view and change the configuration settings of your computer, regardless of
which operating system you are using. However, the operating-system settings
might override any similar settings in the IBM Setup Utility program.
To start the IBM Setup Utility program, do the following:
1. If the computer is already on when you start this procedure, shut down the
operating system and turn off the computer.
2. Turn on the computer and look for the following prompt on the logo screen:
(To interrupt normal startup, press Enter)

Press Enter when you see the prompt. The Startup Interrupt Menu is displayed.
3. Press F1 to start the IBM Setup Utility.
Note: If a user password is set, you must type the password to continue. If an
administrator password has been set, you cannot make any changes to
configuration using the IBM Setup Utility program until you type your
administrator password. See Passwords on page 103 for more
information.
The IBM Setup Utility might start automatically when POST detects that hardware
has been removed or new hardware has been installed in your computer. A sample

Copyright IBM Corp. 2001

of the first IBM Setup Utility screen is shown here.

831941x
28KT10AUS
2810A
IBM
1234567
02/22/02

[13:34:25]
[02/22/2002]

The IBM Setup Utility program menu lists items that identify system configuration
topics.
When working with the IBM Setup Utility program menu, you must use the
keyboard. The keys used to perform various tasks are displayed at the bottom of
each screen.
When you finish viewing or changing settings, press Esc to return to the IBM
Setup Utility program menu (you might have to press Esc several times). If you
want to save the new settings, select Save Settings before you exit. Otherwise,
your changes will not be saved.

10

Hardware Maintenance Manual

Product Recovery Program menu

Type 6826, 8317, 8318, and 8319 machines have recovery and diagnostics programs
on a separate hard drive partition. The Enhanced Diagnostics diskette is not
shipped with the machine. To download the Diagnostics program, see Diagnostics
program download on page 12.
At startup, the machine displays the following prompt:
To start the Product Recovery Program, press F11
Attention: Make sure all data is backed up to avoid loss when the Product
Recovery program is used.
After depressing F11, you are given the following options.
v Factory Contents
This utility reformats the hard drive and restores all original files.
v System utilities
1. Repair (Windows NT 4.0 and 2000 Only)
This runs the Windows NT 4.0 emergency repair utility.
2. Run Diagnostics
3.
4.

5.

6.

Runs the IBM Enhanced Diagnostic Program.

Create a Diagnostics Diskette
Creates a bootable diagnostic diskette.
System Information
Displays information about your computer configuration and allows the user
to gather system information that would be needed during a Help Center
call.
Create Recovery/Repair Diskette (Disk to Disk Solution Only)
Creates a startable diskette to restore access to the IBM Product Recovery
program on the hard disk.
Recovery CD
In the event of a Hard Disk Drive failure, a Recovery CD can be used to
restore the Hard Disk Drive to the original factory preset. Be sure to use the
Recovery CD FRU list to obtain the proper recovery CD for the computer
model you are servicing.

Chapter 4. Diagnostics

11

Diagnostics
The Diagnostics program uses a full range of diagnostic utilities to determine the
operating condition of the computers hardware components.
For a complete list of error codes and messages, see Symptom-to-FRU Index on
page 37.

Diagnostics program download

To download the Diagnostics program, do the following:
v Go to http://www.pc.ibm.com/support/us/.
v Search for the machine Type and model in the Quick path to a product box on
the left.
v Select Downloadable Files from the optoins on the left.
v Select Diagnostic from the Downloadable files by category pull down menu.

Navigating through the diagnostics programs

Use the cursor movement keys to navigate within the menus.
v The Enter key is used to select a menu item.
v The Esc key is used to back up to the previous menu.
v For online help select F1.

Running diagnostics tests

There are four ways to run the diagnostic tests.
1. Using the cursor movement keys, highlight Run Normal Test or Run Quick
Test from the Diagnostics menu and then press Enter.
This will automatically run a pre-defined group of tests from each test category.
Run Normal Test runs a more extensive set of tests than does Run Quick Test
and takes longer to execute.
2. Press F5 to automatically run all selected tests in all categories. See Test
Selection.
3. From within a test category, press Ctrl-Enter to automatically run only the
selected tests in that category. See Test Selection.
4. Using the cursor movement keys, highlight a single test within a test category,
then press Enter. This will run only that test.
Press Esc at any time to stop the testing process.
Test results, (N/A, PASSED, FAILED, ABORTED), are displayed in the field beside
the test description and in the test log. See Viewing the test log on page 16.

Test selection
To select one or more tests, use the following procedure.
1. Open the corresponding test category.
2. Using the cursor movement keys, highlight the desired test.
3. Press the space bar.
A selected test is marked by >>. Pressing the space bar again de-selects a test
and removes the chevron.
4. Repeat steps 2 and 3 above to select all desired tests.

12

Hardware Maintenance Manual

Test results
Diagnostics test results will produce the following error code format:
Function
Code

Failure Type

DeviceID

Date

ChkDigits

Text

v Function Code:
Represents the feature or function within the PC.
v Failure Type:
Represents the type of error encountered.
v DeviceID:
Contains the components unit-ID which corresponds to either a fixed disk
drive, removable media drive, serial or parallel port, processor, specific RIMM,
or a device on the PCI bus.
v Date:
Contains the date on which the diagnostic test was run. The date is retrieved
from CMOS and displayed using the YYYYMMDD format.
v ChkDigits:
Contains a 2-digit check-digit value to ensure the following:
Diagnostics were run on the specified date.
Diagnostics were run on the specified IBM computer.
The diagnostic error code is recorded correctly.
v Text:
Description of the error.
Note: See Diagnostic error codes on page 39 for error code listings.

Fixed disk advanced test (FDAT)

PC-Doctors (PCDR) Fixed-Disk Advanced Test module (FDAT) is a full-featured
highly configurable fixed-disk test suite. The configurable capabilities of FDAT
allow users to enable or disable specific tests, enable or disable testing features,
control the test log detail, alter testing parameters, etc. FDAT will test for and
report most commonly found errors on a fixed-disk drive and is able to test up to
128 SCSI and 4 IDE drives (up to 132 total drives). Drive information is gathered
through FDATs enumeration of available devices and user specific configuration
parameters located in the FDAT.INI. FDAT uses information supplied by these
features to indicate specifically what devices are available for test, what tests are
available for the device, device properties, etc. Modify the FDAT.INI file in PC
Doctor for DOS to change testing parameters
FDAT consists of the following subtests and features.
Fixed-Disk Tests:
v Seek Tests: - checks the physical operation of the drive head.
Linear Seek
Random Seek
Min-Max Seek
Butterfly Seek
v Verify Tests: - checks the integrity of the data present on the media.
Linear Verify
Chapter 4. Diagnostics

13

 Random Verify
v Surface Scan Tests: - checks the drive media for defects.
Surface Scan (Linear)
Surface Scan (Aggressive) - this is disabled for normal customer use.
Surface Scan (Random)
v SMART: - checks the SMART functionality for drives that support SMART.
Start SMART Self-Test
Get SMART test results
Other Test Features:
v Write-Splice Repair - detects and corrects Error Correction Code errors during
Verify tests.
v Auto Spin Down - a gradual spin down of the drive platters to avoid damaging
the media.
v Manufacturer Log - an in-depth manufacturer supported log of errors on the
drive.
Multitasking:
To allow simultaneous testing of multiple hard drives whenever possible, the
FDAT module is written as a set of multitasking functions. Each drive under test
can run the same test or run a different test at the same time. Each subtest is
written to handle a single test pass and all test variables are kept track of in a
structure unique for each drive . However, when testing IDE drives, FDAT will not
perform simultaneous testing of IDE drives that are attached to the same IDE
cable. For example, if FDAT is testing four IDE drives on a PC, it will perform
simultaneous testing on drives 1 and 3 first (master drives), then perform tests on
2 and 4 (slave drives). FDAT will also perform simultaneous testing on a master
and slave that are on separate IDE cables, but will not perform simultaneous tests
on a master and slave on the same IDE cable. This generally increases the amount
of time needed to test multiple IDE drives. Another limitation of FDATS
multitasking capability is the use of Ultra DMA (UDMA). Only one drive at a time
can access the UDMA channel and the UDMA channel buffer must be kept high in
order to maintain a speed advantage over other data transfer modes. In order to
use the UDMA channel during testing, users must disable the multitasking feature.
Destructive vs non-destructive testing:
Most of the tests found in FDAT are non-destructive. This means that PCDR will
preserve any data that is present on the tested media prior to beginning any
destructive operations (i.e. write operations). However, users can run certain tests
in destructive mode (i.e. surface scan tests). Destructive tests will speed up testing
because FDAT does not preserve the data on the media prior to the test beginning.
Unlike non-destructive tests, any data present on the media prior to the test
beginning is lost. FDAT allows for enabling or disabling destructive tests, as well
as specifying a range of destructive and non-destructive sectors on the tested drive.
This is done through the configuration of the FDAT.INI .If destructive and
non-destructive ranges somehow overlap, then the overlapped area is considered
non-destructive. For example, if users specify both destructive and non-destructive
ranges as the same, then the entire drive is tested as non-destructive.

14

Hardware Maintenance Manual

Quick and Full erase - hard drive

The Diagnostics program offers two hard drive format utilities:
v Quick Erase Hard Drive
v Full Erase Hard Drive
The Quick Erase Hard Drive provides a DOS utility that performs the following
steps.
v Destroys the Master Boot Record (MBR) on the hard drive.
v Destroys all copies of the FAT Table on all partitions (both the master and
backup).
v Destroys the partition table.
v Provides messages that warn the user that this is a non-recoverable process.

Chapter 4. Diagnostics

15

The Full Erase Hard Drive provides a DOS utility that performs the following
steps.
v Performs all the steps in Quick Erase.
v Provides a DOS utility that writes random data to all sectors of the hard drive.
v Provide an estimate of time to completion along with a visual representation of
completion status.
v Provides messages that warn the user about non-recoverable process.
Important: Make sure that all data is backed up before using the Quick or Full Erase
functions.

To select the Quick Erase or Full Erase Hard Drive utility, use the following
procedure.
1. Select the UTILITY option on the toolbar and press Enter.
2. Select either the QUICK ERASE or FULL ERASE HARD DISK option and
follow the instructions.

Viewing the test log

Errors reported by the diagnostic test will be displayed by the program as a failed
test.
To view details of a failure or to view a list of test results, use the following
procedure from any test category screen.
v Press F3 to activate the log file.
v Press F3 again to save the file to diskette or F2 to print the file.

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Hardware Maintenance Manual

Chapter 5. Installing Options

This section contains information on adding or replacing customer options.

Installing external options

This section shows the various external connectors on the computer to which
external options may be attached. When adding an external option, use the
information in this section to identify the required connector, and then use the
instructions that come with the option to make the connection and install any
software or device drivers that are required for the option.

Locating controls and connectors on the front of the

computer
The following illustration shows locations of the controls and connectors on the
front of the computer.

1
2
3
4

Copyright IBM Corp. 2001

Diskette drive
Headphone connector
Microphone connector
USB connectors (4)

5
6
7
8

Hard disk drive activity indicator

Power-on indicator
Power button
CD or DVD drive

17

Locating connectors on the rear of the computer

The following illustration shows locations of connectors on the rear of the
computer.

1
2
3
4
5
6
7

Serial connector
PCI adapter slots
Ethernet connector
Parallel connector
Serial connector
Microphone connector
Audio line-in connector

8
9
10
11
12
13

Audio line-out connector

VGA monitor connector
USB connectors (2)
PS/2 keyboard connector
PS/2 mouse connector
Power cord connector

Note: Some connectors on the rear of your computer are color-coded to help
determine where to connect the cables.

Obtaining device drivers

Device drivers for operating systems that are not preinstalled may be obtained at
http://www.ibm.com/pc/support/ on the World Wide Web. Installation
instructions are provided in README files with the device-driver files.

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Hardware Maintenance Manual

Removing the cover

To remove the cover:
1. Shut down the operating system, remove any media (diskettes, CDs, or tapes)
from the drives, and turn off all attached devices and the computer.
2. Unplug all power cords from electrical outlets.
3. Disconnect all cables attached to the computer. This includes power cords,
input/output (I/O) cables, and any other cables that are connected to the
computer.
4. Remove the floor stand, if attached.
5. Remove the padlock or cable lock if installed.
6. Remove the two thumbscrews that secure the cover at the rear of the system
unit.
7. Using the handle provided at the rear, pull the cover to the rear and lift it off.

Chapter 5. Installing Options

19

Removing the bezel

To remove the bezel:
1. Remove the cover. See Removing the cover on page 19.
2. Lift the three tabs holding the bezel in place and pull forward and off.

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Hardware Maintenance Manual

Locating components
The following illustration will help you locate the various components in the
computer.

1
2
3
4
5

Diskette drive
System board
DIMM connectors
PCI riser
Power supply

6
7
8
9

Hard disk drive

CD or DVD drive
Battery
Disk drive tray

Chapter 5. Installing Options

21

Accessing system board components and drives

To access some components on the system board such as memory, the battery, and
the Clear CMOS/BIOS recovery jumper, it may be necessary to slide the diskette
and CD drive tray outward to the front of the computer.
To
1.
2.
3.

access system board components or drives:

Turn off the computer.
Remove the cover. See Removing the cover on page 19.
Remove the screw securing the drive tray to the riser card support.

4. Press in on the drive tray buttons at each side as shown, and slide tray forward
to access drives.

Notes:
a. It may be necessary to disconnect some cables attached to the drives to
allow the drive tray to slide out far enough to access some system board
components. To remove the drive tray completely, disconnect all the cables
attached to the diskette and CD drives.
b. Make sure you note the location of any cables that you disconnect from the
drives.
5. Slide the drive tray to the front just far enough to access the necessary system
board component.
6. If any PCI adapters are installed, remove the PCI riser and adapter cards. Do
not remove any adapters from the riser card.

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Hardware Maintenance Manual

Identifying parts on the system board

The system board (sometimes called the planar or motherboard) is the main circuit
board in the computer. It provides basic computer functions and supports a variety
of devices that are IBM-installed or that can be installed later.
The following illustration shows the locations of parts on the system board.

1
2
3
4
5
6
7

Microprocessor
DIMM connectors
Front panel connector
CD audio connector
PCI riser connector
Secondary IDE connector
Primary IDE connector

8
9
10
11
12
13
14

Battery
Diskette drive connector
Clear CMOS/BIOS recovery jumper
System fan connector
Microprocessor fan connector
Main power
Microprocessor power connector

Chapter 5. Installing Options

23

Installing memory
Type 6826, 8317, 8318, and 8319 computers have two connectors for installing dual
inline memory modules (DIMMs) that provide up to a maximum of 2 GB of
system memory.
When installing memory, the following rules apply:
v Use 2.5 V, 184-pin, double data rate synchronous dynamic random access
memory (DDR SDRAM), non-ECC DIMMs.
v Use 128 MB, 256 MB, 512 MB, or 1 GB DIMMs in any combination.
Note: Only DDR SDRAM DIMMs can be used.
To install DIMMs:
1. Access the system board. See Accessing system board components and drives
on page 22.
2. Locate the DIMM connectors. See Identifying parts on the system board on
page 23.
3. Open the retaining clips.

4. Make sure the notch in the DIMM aligns with the tab on the connector. Push or
insert the memory module straight down into the connector until the retaining
clips close.

5. Slide the CD and diskette drive tray back into position and reconnect any
cables that were disconnected. Insert the holding screw.
Note: Be sure to align the drive tray properly on the drive tray tracks,
otherwise the drive tray will not sit properly, nor will the cover attach
properly.
6. Replace the PCI riser and adapters if it was removed.

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Hardware Maintenance Manual

7. Replace the cover. See Replacing the cover and connecting the cables on
page 30.

Installing PCI adapters

This section provides information and instructions for installing and removing PCI
adapters. The computer has a riser card with two PCI expansion slots.
To install a PCI adapter:
1. Remove the cover. See Removing the cover on page 19.
2. Remove the PCI riser and adapters that are already installed.

3. Remove the adapter-slot-cover latch and the slot cover for the appropriate
expansion slot.
4. Remove the adapter from its static-protective package
5. Install the adapter into the appropriate slot on the PCI riser.

6. Replace the adapter-slot-cover latch.

7. Install the PCI riser and adapters.
8. Replace the cover. See Replacing the cover and connecting the cables on
page 30.

What to do next:
v To work with another option, go to the appropriate section.
v To complete the installation, go to Replacing the cover and connecting the
cables on page 30.

Chapter 5. Installing Options

25

Installing a drive in the disk drive tray

This section provides information and instructions for installing and removing
internal drives.
Drives that are available for Type 6826, 8317, 8318, and 8319 computers are:
v Hard disk drives
v Tape drives
v CD drives or DVD drives
v Diskette and other removable media drives
When installing an internal drive, it is important to note what type and size of
drive that you can install in each bay. Also, it is important to correctly connect the
internal drive cables to the installed drive.
To
1.
2.
3.

install a drive in the disk drive tray, follow these steps.

Remove the cover. See Removing the cover on page 19.
Remove the bezel. See Removing the bezel on page 20.
Remove the disk drive tray. See Accessing system board components and
drives on page 22 and Locating components on page 21.
4. Install the drive into the bay. Align the screw holes, and insert the four screws.

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Hardware Maintenance Manual

5. Reinstall the disk drive tray. Go to Connecting a diskette drive on page 28 or

Connecting an IDE CD drive.
Note: Be sure to connect the system fan cable before sliding the disk drive tray
back in.
6. Replace the bezel and cover.

Replacing the hard disk drive

To replace the hard disk drive, follow these steps.
1. Remove the cover. See Removing the cover on page 19.
2. Remove the disk drive tray. See Accessing system board components and
drives on page 22.
3. Disconnect the signal and power cables from the existing hard disk drive and
remove the drive. Do not disconnect the signal cable from the system board.
4. Insert the hard drive into the hard disk cage and secure with 4 screws.
5. Slide the hard disk cage into its slot and make sure the plastic retaining clip is
secure. Connect the signal and power cables to the drive.

6. Reinstall the disk drive tray and connect the signal and power cables for the
diskette and CD drives.

What to do next:
v To work with another option, go to the appropriate section.
v To complete the installation, go to Replacing the cover and connecting the
cables on page 30.

Connecting an IDE CD drive

1. Locate the signal cable that came with your computer or with the new drive.
2. Locate the secondary IDE connector on the system board. See Identifying parts
on the system board on page 23.
3. Connect one end of the signal cable to the drive and the other to the secondary
IDE connector on the system board.
4. If you have a CD-ROM drive audio cable, connect it to the drive and the
system board. For the location of the CD audio connector, see Identifying
parts on the system board on page 23.

Chapter 5. Installing Options

27

What to do next:
v To work with another option, go to the appropriate section.
v To complete the installation, go to Replacing the cover and connecting the
cables on page 30.

Connecting a diskette drive

1. Locate the cable that came with your computer or with the new drive.
2. Locate the diskette drive connector on the system board. See Identifying parts
on the system board on page 23.
3. Connect one end of the signal cable to the drive and the other to the diskette
drive connector on the system board.
Note: Make sure the twisted end of the cable is plugged into the drive.

What to do next:
v To work with another option, go to the appropriate section.
v To complete the installation, go to Replacing the cover and connecting the
cables on page 30.

Installing a cable lock

To help to protect against theft, an optional cable lock can be installed to secure the
computer to a desk, table, or other fixture. This type of cable lock also
automatically locks the computer cover to the chassis. The cable-lock latch on the
computer accommodates the same type of cable lock used with many laptop
computers. Cable Locks can be ordered directly from IBM. For more information,
see Finding options from IBM in Access IBM.

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Hardware Maintenance Manual

See the following illustration for cable lock installation.

Changing the battery

Type 6826, 8317, 8318, 8319 computers have a special type of memory that
maintains the date, time, and settings for built-in features, such as parallel-port
assignments (configuration). A battery keeps this information active when the
computer is turned off.
The battery normally requires no charging or maintenance throughout its life;
however, no battery lasts forever. If the battery fails, the date, time, and
configuration information (including passwords) are lost. An error message is
displayed when you turn on the computer.
Refer to Safety information on page 109 for information about replacing and
disposing of the battery.
To change the battery:
1. Refer to Identifying parts on the system board on page 23 and locate the
battery.
2. Remove the PCI riser and any cables that impede access to the battery.
3. Remove the old battery.

Chapter 5. Installing Options

29

4. Install the new battery.

5. Reconnect any cables that were disconnected. Slide the drive tray back into the
computer, making sure both side tabs lock.
6. Install the PCI riser and adapters if removed.
7. Replace the cover, and connect the cables. See Replacing the cover and
connecting the cables.
Note: When the computer is turned on for the first time after battery
replacement, an error message might be displayed. This is normal after
replacing the battery.
8. Turn on the computer and all attached devices.
9. Use the IBM Setup Utility program to set the date and time and any
passwords.

Erasing a lost or forgotten password (clearing CMOS)

This section applies to lost or forgotten passwords. For more information about
lost or forgotten passwords, go to Access IBM.
To erase a forgotten password:
1. Refer to Accessing system board components and drives on page 22.
2. Locate the Clear CMOS/BIOS recovery jumper on the system board. See
Identifying parts on the system board on page 23.
3. Move the jumper from the standard position (pins 1 and 2, closest to the
battery) to the maintenance or configure position (pins 2 and 3, farthest from
the battery).
4. Slide both drive trays back into the computer and secure with the holding
screws. Reconnect any cables that were disconnected.
5. Install the PCI riser and adapters.
6. Replace the cover, and connect the power cable. See Replacing the cover and
connecting the cables.
7. Restart the computer, leave it on for approximately 10 seconds, and then turn
off the computer.
8. Repeat step 1.
9. Move the jumper back to the standard (pins 1 and 2).
10. Reassemble the computer and replace the cover. See Replacing the cover and
connecting the cables.

Replacing the cover and connecting the cables

After working with options, reinstall any removed parts, replace the cover, and
reconnect cables, including telephone lines and power cords. Also, depending on
the option that is installed, you might need to confirm the updated information in
the IBM Setup Utility program.
To replace the cover and connect cables to your computer:

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Hardware Maintenance Manual

1. Ensure that all components have been reassembled correctly and that no tools
or loose screws are left inside your computer.
2. Clear any cables that might impede the replacement of the cover.
3. Place the cover over the computer and slide it to the rear until it is fully closed.
Secure the cover with the two thumbscrews.

4. If your computer is being placed in the vertical position, attach the floor stand.
Attention: To prevent overheating and possible component damage, always
attach the floor stand when placing the computer in the vertical position.
5. Reconnect the external cables and power cords to the computer. See Locating
connectors on the rear of the computer on page 18.
6. To update the configuration, see IBM Setup Utility program on page 9.

Chapter 5. Installing Options

31

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Hardware Maintenance Manual

Chapter 6. FRU Removals

These removals are to be done by trained service technicians only.
Important: Before you install or remove any option, read Safety information on
page 109. These precautions and guidelines will help you work safely.

Removing the retention bar and PCI riser card

To remove the retention bar and riser card, do the following:
1. Turn off the computer and peripheral devices and disconnect all external cables
and power cords; then, remove the cover. See Removing the cover on
page 19.
2. Disconnect all riser card cables and wires.
3. Remove the screws securing the retention bar and PCI riser card.

4. Lift the riser card out.

Replacing a microprocessor
To replace a microprocessor in any of the machine types, do the following:
1. Turn off the computer and peripheral devices and disconnect all external cables
and power cords; then, remove the cover. See Removing the cover on
page 19.
2. Remove the drive tray. See Installing a drive in the disk drive tray on
page 26.
3. Remove the retention bar and riser card. See Removing the retention bar and
PCI riser card.

Copyright IBM Corp. 2001

33

4. Unscrew the fansink from the system board and carefully lift it off. The
processor will come with it, attached to the bottom by thermal grease.

5. To remove the fansink from the processor, remove the assembly from the
system board, and twist the processor to break the seal formed by the thermal
grease and remove.

System board
To remove the system board, do the following:
1. Turn off the computer and peripheral devices and disconnect all external cables
and power cords; then, remove the cover. See Removing the cover on
page 19.
2. Remove the retention bar and riser card. See Removing the retention bar and
PCI riser card on page 33.
3. Remove the drive tray. See Installing a drive in the disk drive tray on
page 26.
4. Disconnect all wires connected to the system board.
5. Remove the fansink and processor. See Replacing a microprocessor on
page 33.
6. Remove the 4 screws that attach the system board to the chassis.

7. Lift out the system board.

Power supply
To remove the power supply, do the following:
1. Turn off the computer and peripheral devices and disconnect all external cables
and power cords; then, remove the cover. See Removing the cover on
page 19.

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Hardware Maintenance Manual

2. Remove the drive tray. See Installing a drive in the disk drive tray on
page 26.
3. Remove the hard disk drive. See Replacing the hard disk drive on page 27.
4. Disconnect all power supply wires.
5. Remove the system board. SeeSystem board on page 34.
6. Remove the screws holding the power supply.

7. Lift out the power supply.

Chapter 6. FRU Removals

35

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Chapter 7. Symptom-to-FRU Index

The Symptom-to-FRU index lists error symptoms and possible causes. The most
likely cause is listed first. Always begin with General Checkout on page 3. This
index can also be used to help you decide which FRUs to have available when
servicing a computer. If you are unable to correct the problem using this index, go
to Undetermined problems on page 77.
Notes:
v If you have both an error message and an incorrect audio response, diagnose the error
message first.
v If you cannot run the diagnostic tests or you get a diagnostic error code when running a
test, but did receive a POST error message, diagnose the POST error message first.
v If you did not receive any error message, look for a description of your error symptoms
in the first part of this index.
v Check the hard disk drive jumper settings before you replace a hard disk drive.

Hard disk drive boot error

A hard disk drive boot error (error codes 1962 and I999030X) can have the
following causes.
Error

FRU/Action

The start-up drive is not in the boot

sequence in configuration.

Check the configuration and ensure the

start-up drive is in the boot sequence.

No operating system installed on the boot

drive.

Install an operating system on the boot

drive.

The boot sector on the start-up drive is

corrupted.

The drive must be formatted, do the

following:
1. Attempt to access and recover (back-up)
the failing hard disk drive.
2. Using the operating systems programs,
format the hard disk drive.

The drive is defective.

Replace the hard disk drive.

Power Supply Errors

If the power-on indicator is not on, the power supply fan is not running, or the
computer will not power-off, use the following procedures.
Check/Verify

FRU/Action

Check the following for proper installation.

Reseat

v Power Cord
v On/Off Switch connector
v On/Off Switch Power Supply connector
v System Board Power Supply connectors
v Microprocessor(s) connection
Check the power-on switch for continuity.
Copyright IBM Corp. 2001

Power Cord

37

38

Check/Verify

FRU/Action

Check the power-on switch for continuity.

Power-on Switch

Hardware Maintenance Manual

Diagnostic error codes

Refer to the following diagnostic error codes when using the diagnostic tests. See
Diagnostics on page 9 for the specific type for information about the Diagnostic
programs.
In the following index, X can represent any number.
Diagnostic Error Code

FRU/Action

000-000-XXX
BIOS Test Passed

1. No action

000-002-XXX
BIOS Timeout

1. Flash the system

000-024-XXX
BIOS Addressing test failure

1. Flash the system

000-025-XXX
BIOS Checksum Value error

1. Flash the system

2. System board

2. System board

2. Boot block
3. System board

000-026-XXX
FLASH data error

1. Flash the system

2. Boot block
3. System board

000-027-XXX
BIOS Configuration/Setup error

1. Run Setup
2. Flash the system
3. Boot block
4. System board

000-034-XXX
BIOS Buffer Allocation failure

1. Reboot the system

2. Flash the system
3. Run memory test
4. System board

000-035-XXX
BIOS Reset Condition detected

1. Flash the system

000-036-XXX
BIOS Register error

1. Flash the system

2. System board

2. Boot block
3. System board

000-038-XXX
BIOS Extension failure

1. Flash the system

2. Adapter card
3. System board

000-039-XXX
BIOS DMI data error

1. Flash the system

000-195-XXX
BIOS Test aborted by user

1. Information

000-196-XXX
BIOS test halt, error threshold exceeded

1. Press F3 to review the log file

2. System board

2. Re-start the test, if necessary

2. Re-start the test to reset the log file

Chapter 7. Symptom-to-FRU Index

39

Diagnostic Error Code

FRU/Action

000-197-XXX
BIOS test warning

1. Make sure the component that is called

out is connected and/or enabled
2. Re-run test
3. Component that is called out in warning
statement
4. Component under test

000-198-XXX
BIOS test aborted

1. If a component is called out, make sure

it is connected and/or enabled
2. Flash the system and re-test
3. Go to the Undetermined problems
section

000-199-XXX
BIOS test failed, cause unknown

1. Go to the Undetermined problems

section
2. Flash the system and re-test
3. Replace component under function test

000-250-XXX
BIOS APM failure

1. Flash the system

000-270-XXX
BIOS ACPI failure

1. Flash the system

001-000-XXX
System Test Passed

1. No action

001-00X-XXX
System Error

1. System board

001-01X-XXX
System Error

1. System board

001-024-XXX
System Addressing test failure

1. System board

001-025-XXX
System Checksum Value error

1. Flash the system

001-026-XXX
System FLASH data error

1. Flash the system

001-027-XXX
System Configuration/Setup error

1. Run Setup

2. System board

2. System board

2. System board

2. System board

2. Flash the system

3. System board

001-032-XXX
System Device Controller failure

1. System board

001-034-XXX
System Device Buffer Allocation failure

1. Reboot the system

2. Flash the system
3. Run memory test
4. System board

40

001-035-XXX
System Device Reset condition detected

1. System board

001-036-XXX
System Register error

1. System board

Hardware Maintenance Manual

Diagnostic Error Code

FRU/Action

001-038-XXX
System Extension failure

1. Adapter card

001-039-XXX
System DMI data structure error

1. Flash the system

001-040-XXX
System IRQ failure

1. Power-off/on system and re-test

001-041-XXX
System DMA failure

1. Power-off/on system and re-test

001-195-XXX
System Test aborted by user

1. Information

001-196-XXX
System test halt, error threshold exceeded

1. Press F3 to review the log file

001-197-XXX
System test warning

1. Make sure the component that is called

out is connected and/or enabled

2. System board

2. System board

2. System board

2. System board

2. Re-start the test, if necessary

2. Re-start the test to reset the log file

2. Re-run test
3. Component that is called out in warning
statement
4. Component under test
001-198-XXX
System test aborted

1. If a component is called out, make sure

it is connected and/or enabled
2. Flash the system and re-test
3. Go to the Undetermined problems
section

001-199-XXX
System test failed, cause unknown

1. Go to the Undetermined problems

section
2. Flash the system and re-test
3. Replace component under function test

001-250-XXX
System ECC error

1. System board

001-254-XXX
001-255-XXX
001-256-XXX
001-257-XXX
System DMA error

1. System board

001-260-XXX
001-264-XXX
System IRQ error

1. System board

001-268-XXX
System IRQ1 failure

1. Device on IRQ1

001-269-XXX
System IRQ2 failure

1. Device on IRQ2

001-270-XXX
System IRQ3 failure

1. Device on IRQ3

2. System board

2. System board

2. System board

Chapter 7. Symptom-to-FRU Index

41

42

Diagnostic Error Code

FRU/Action

001-271-XXX
System IRQ4 failure

1. Device on IRQ4

001-272-XXX
System IRQ5 failure

1. Device on IRQ5

001-273-XXX
System IRQ6
(diskette drive) failure

1. Diskette Cable

001-274-XXX
System IRQ7 failure

1. Device on IRQ7

001-275-XXX
System IRQ8 failure

1. Device on IRQ8

001-276-XXX
System IRQ9 failure

1. Device on IRQ9

001-277-XXX
System IRQ10 failure

1. Device on IRQ10

001-278-XXX
System IRQ11 failure

1. Device on IRQ11

001-279-XXX
System IRQ12 failure

1. Device on IRQ12

001-280-XXX
System IRQ13 failure

1. Device on IRQ13

001-281-XXX
System IRQ14
(hard disk drive) failure

1. Hard disk drive cable

001-282-XXX
System IRQ15 failure

1. Device on IRQ15

001-286-XXX
001-287-XXX
001-288-XXX
System Timer failure

1. System board

001-292-XXX
System CMOS
RAM error

1. Run Setup and re-test

001-293-XXX
System CMOS Battery

1. Battery

001-298-XXX
System RTC date/time update failure

1. Flash the system

001-299-XXX
System RTC periodic interrupt failure

1. System board

001-300-XXX
System RTC Alarm failure

1. System board

Hardware Maintenance Manual

2. System board

2. System board

2. Diskette drive
3. System board

2. System board

2. System board

2. System board

2. System board

2. System board

2. System board

2. System board

2. Hard disk drive

3. System board

2. System board

2. System board

2. System board

2. System board

Diagnostic Error Code

FRU/Action

001-301-XXX
System RTC Century byte error

1. Flash the system

005-000-XXX
Video Test Passed

1. No action

005-00X-XXX
Video error

1. Video card, if installed

005-010-XXX
005-011-XXX
005-012-XXX
005-013-XXX
Video Signal failure

1. Video card, if installed

005-016-XXX
Video Simple Pattern
test failure

1. Video Ram

005-024-XXX
Video Addressing test failure

1. Video card, if installed

005-025-XXX
Video Checksum Value error

1. Video card, if installed

005-027-XXX
Video Configuration/Setup error

1. Run Setup

2. System board

2. System board

2. System board

2. Video card, if installed

3. System board

2. System board

2. System board

2. Video drivers update

3. Video card, if installed
4. System board

005-031-XXX
Video Device Cable failure

1. Video cable
2. Monitor
3. Video card, if installed
4. System board

005-032-XXX
Video Device Controller failure

1. Video card, if installed

005-036-XXX
Video Register error

1. Video card, if installed

005-038-XXX
System BIOS extension failure

1. Video card, if installed

005-040-XXX
Video IRQ failure

1. Video card, if installed

005-195-XXX
Video Test aborted by user

1. Information

005-196-XXX
Video test halt, error threshold exceeded

1. Press F3 to review the log file

2. System board

2. System board

2. System board

2. System board

2. Re-start the test, if necessary

2. Re-start the test to reset the log file

Chapter 7. Symptom-to-FRU Index

43

Diagnostic Error Code

FRU/Action

005-197-XXX
Video test warning

1. Make sure the component that is called

out is connected and/or enabled
2. Re-run test
3. Component that is called out in warning
statement
4. Component under test

005-198-XXX
Video test aborted

1. If a component is called out, make sure

it is connected and/or enabled
2. Flash the system and re-test
3. Go to the Undetermined problems
section

005-199-XXX
Video test failed, cause unknown

1. Go to the Undetermined problems

section
2. Flash the system and re-test
3. Replace component under function test

005-2XX-XXX
005-3XX-XXX
Video subsystem error

1. Video card, if installed

006-000-XXX
Diskette interface Test Passed

1. No action

006-0XX-XXX
Diskette interface error

1. Diskette drive Cable

2. System board

2. Diskette drive
3. System board

006-195-XXX
Diskette interface Test aborted by user

1. Information

006-196-XXX
Diskette interface test halt, error threshold
exceeded

1. Press F3 to review the log file

006-197-XXX
Diskette interface test warning

1. If a component is called out, make sure

it is connected and/or enabled

2. Re-start the test, if necessary

2. Re-start the test to reset the log file

2. Re-run test
3. Component that is called out in warning
statement
4. Component under test
006-198-XXX
Diskette interface test aborted

1. If a component is called out, make sure

it is connected and/or enabled
2. Flash the system and re-test
3. Go to the Undetermined problems
section

006-199-XXX
1. Go to the Undetermined problems
Diskette interface test failed, cause unknown
section
2. Flash the system and re-test
3. Replace component under function test
006-25X-XXX
Diskette interface Error

1. Diskette drive cable

2. Diskette drive
3. System board

44

Hardware Maintenance Manual

Diagnostic Error Code

FRU/Action

011-000-XXX
Serial port Interface Test Passed

1. No action

011-001-XXX
Serial port Presence

1. Remove external serial device, if

present
2. Run setup, enable port
3. System board

011-002-XXX
011-003-XXX
Serial port Timeout/Parity error

1. System board

011-013-XXX
011-014-XXX
Serial port Control Signal/Loopback test
failure

1. System board

011-015-XXX
Serial port External Loopback failure

1. Wrap plug
Note: Ensure the wrap plug is removed
after testing is completed. Otherwise, the
system may not shut down properly.
2. System board

011-027-XXX
Serial port Configuration/Setup error

1. Run Setup, enable port

2. Flash the system
3. System board

011-03X-XXX
011-04X-XXX
Serial port failure

1. System board

011-195-XXX
Serial port Test aborted by user

1. Information
2. Re-start the test, if necessary

011-196-XXX
1. Press F3 to review the log file
Serial port test halt, error threshold exceeded
2. Re-start the test to reset the log file
011-197-XXX
Serial port test warning

1. Make sure the component that is called

out is connected and/or enabled
2. Re-run test
3. Component that is called out in warning
statement
4. Component under test

011-198-XXX
Serial port test aborted

1. If a component is called out, make sure

it is connected and/or enabled
2. Flash the system and re-test
3. Go to the Undetermined problems
section

011-199-XXX
Serial port test failed, cause unknown

1. Go to the Undetermined problems

section
2. Flash the system and re-test
3. Replace component under function test

011-2XX-XXX
Serial port signal failure

1. External serial device

2. System board

Chapter 7. Symptom-to-FRU Index

45

Diagnostic Error Code

FRU/Action

014-000-XXX
Parallel port Interface Test Passed

1. No action

014-001-XXX
Parallel port Presence

1. Remove external parallel device, if

present
2. Run setup, enable port
3. System board

014-002-XXX
014-003-XXX
Parallel port Timeout/Parity error

1. System board

014-013-XXX
014-014-XXX
Parallel port Control Signal/Loopback test
failure

1. System board

014-015-XXX
Parallel port External Loopback failure

1. Wrap plug

014-027-XXX
Parallel port Configuration/Setup error

1. Run Setup, enable port

2. System board

2. Flash the system

3. System board

014-03X-XXX
014-04X-XXX
Parallel port failure

1. System board

014-195-XXX
Parallel port Test aborted by user

1. Information

014-196-XXX
Parallel port test halt, error threshold
exceeded

1. Press F3 to review the log file

014-197-XXX
Parallel port test warning

1. Make sure the component that is called

out is connected and/or enabled

2. Re-start the test, if necessary

2. Re-start the test to reset the log file

2. Re-run test
3. Component that is called out in warning
statement
4. Component under test
014-198-XXX
Parallel port test aborted

1. If a component is called out, make sure

it is connected and/or enabled
2. Flash the system and re-test
3. Go to the Undetermined problems
section

014-199-XXX
Parallel port test failed, cause unknown

1. Go to the Undetermined problems

section
2. Flash the system and re-test
3. Replace component under function test

46

014-2XX-XXX
014-3XX-XXX
Parallel port failure

1. External parallel device

015-000-XXX
USB port Interface Test Passed

1. No action

Hardware Maintenance Manual

2. System board

Diagnostic Error Code

FRU/Action

015-001-XXX
USB port Presence

1. Remove USB device(s) and re-test

015-002-XXX
USB port Timeout

1. Remove USB device(s) and re-test

015-015-XXX
USB port External Loopback failure

1. Remove USB device(s) and re-test

015-027-XXX
USB port Configuration/Setup error

1. Flash the system

015-032-XXX
USB port Device Controller failure

1. System board

015-034-XXX
USB port buffer
allocation failure

1. Reboot the system

2. System board

2. System board

2. System board

2. System board

2. Flash the system

3. Run memory test
4. System board

015-035-XXX
USB port Reset condition detected

1. Remove USB device(s) and re-test

015-036-XXX
USB port Register error

1. System board

015-040-XXX
USB port IRQ failure

1. Run setup and check for conflicts

2. System board

2. Flash the system

3. System board

015-195-XXX
USB port Test aborted by user

1. Information

015-196-XXX
USB port test halt, error threshold exceeded

1. Press F3 to review the log file

015-197-XXX
USB port test warning

1. Make sure the component that is called

out is connected and/or enabled

2. Re-start the test, if necessary

2. Re-start the test to reset the log file

2. Re-run test
3. Component that is called out in warning
statement
4. Component under test
015-198-XXX
USB port test aborted

1. If a component is called out, make sure

it is connected and/or enabled
2. Flash the system and re-test
3. Go to the Undetermined problems
section

015-199-XXX
USB port test failed, cause unknown

1. Go to the Undetermined problems

section
2. Flash the system and re-test
3. Replace component under function test

018-000-XXX
PCI Card Test Passed

1. No action

Chapter 7. Symptom-to-FRU Index

47

Diagnostic Error Code

FRU/Action

018-0XX-XXX
PCI Card Failure

1. Riser card, if installed

018-195-XXX
PCI Card Test aborted by user

1. PCI card

2. System board

2. Information
3. Re-start the test, if necessary

018-196-XXX
PCI Card test halt, error threshold exceeded

1. Press F3 to review the log file

018-197-XXX
PCI Card test warning

1. Make sure the component that is called

out is connected and/or enabled

2. Re-start the test to reset the log file

2. Re-run test
3. Component that is called out in warning
statement
4. Component under test
018-198-XXX
PCI Card test aborted

1. Make sure the component that is called

out is connected and/or enabled
2. Flash the system and re-test
3. Go to the Undetermined problems
section

018-199-XXX
PCI Card test failed, cause unknown

1. Go to the Undetermined problems

section
2. Flash the system and re-test
3. Replace component under function test

018-250-XXX
PCI Card Services error

1. PCI card
2. Riser card, if installed
3. System board

020-000-XXX
PCI Interface Test Passed

1. No action

020-0XX-XXX
PCI Interface error

1. PCI card
2. Riser card, if installed
3. System board

020-195-XXX
PCI Test aborted by user

1. Information

020-196-XXX
PCI test halt, error threshold exceeded

1. Press F3 to review the log file

020-197-XXX
PCI test warning

1. Make sure the component that is called

out is connected and/or enabled

2. Re-start the test, if necessary

2. Re-start the test to reset the log file

2. Re-run test
3. Component that is called out in warning
statement
4. Component under test

48

Hardware Maintenance Manual

Diagnostic Error Code

FRU/Action

020-198-XXX
PCI test aborted

1. If a component is called out, make sure

it is connected and/or enabled
2. Flash the system and re-test
3. Go to the Undetermined problems
section

020-199-XXX
PCI test failed, cause unknown

1. Go to the Undetermined problems

section
2. Flash the system and re-test
3. Replace component under function test

020-262-XXX
PCI system error

1. PCI card
2. Riser card, if installed
3. System board

025-000-XXX
IDE interface Test Passed

1. No action

025-00X-XXX
025-01X-XXX
IDE interface failure

1. IDE signal cable

2. Check power supply
3. IDE device
4. System board

025-027-XXX
IDE interface Configuration/Setup error

1. IDE signal cable

2. Flash the system
3. IDE device
4. System board

025-02X-XXX
025-03X-XXX
025-04X-XXX
IDE Interface failure

1. IDE signal cable

2. Check power supply
3. IDE device
4. System board

025-195-XXX
IDE interface Test aborted by user

1. Information

025-196-XXX
IDE interface test halt, error threshold
exceeded

1. Press F3 to review the log file

025-197-XXX
IDE interface test warning

1. Make sure the component that is called

out is connected and/or enabled

2. Re-start the test, if necessary

2. Re-start the test to reset the log file

2. Re-run test
3. Component that is called out in warning
statement
4. Component under test
025-198-XXX
IDE interface test aborted

1. If a component is called out, make sure

it is connected and/or enabled
2. Flash the system and re-test
3. Go to the Undetermined problems
section

Chapter 7. Symptom-to-FRU Index

49

Diagnostic Error Code

FRU/Action

025-199-XXX
IDE interface test failed, cause unknown

1. Go to the Undetermined problems

section
2. Flash the system and re-test
3. Replace component under function test

030-000-XXX
SCSI interface Test Passed

1. No action

030-00X-XXX
030-01X-XXX
SCSI interface failure

1. SCSI signal cable

2. Check power supply
3. SCSI device
4. SCSI adapter card, if installed
5. System board

030-027-XXX
SCSI interface Configuration/Setup error

1. SCSI signal cable

2. Flash the system
3. SCSI device
4. SCSI adapter card, if installed
5. System board

030-03X-XXX
030-04X-XXX
SCSI interface error

1. SCSI signal cable

2. Check power supply
3. SCSI device
4. SCSI adapter card, if installed
5. installed System board

030-195-XXX
SCSI interface Test aborted by user

1. Information

030-196-XXX
SCSI interface test halt, error threshold
exceeded

1. Press F3 to review the log file

030-197-XXX
SCSI interface test warning

1. Make sure the component that is called

out is connected and/or enabled

2. Re-start the test, if necessary

2. Re-start the test to reset the log file

2. Re-run test
3. Component that is called out in warning
statement
4. Component under test
030-198-XXX
SCSI interface test aborted

1. If a component is called out, make sure

it is connected and/or enabled
2. Flash the system and re-test
3. Go to the Undetermined problems
section

030-199-XXX
SCSI interface test failed, cause unknown

1. Go to the Undetermined problems

section
2. Flash the system and re-test
3. Replace component under function test

035-000-XXX
RAID interface Test Passed

50

Hardware Maintenance Manual

1. No action

Diagnostic Error Code

FRU/Action

035-0XX-XXX
RAID interface Failure

1. RAID signal cable

2. RAID device
3. RAID adapter card, if installed
4. System board

035-195-XXX
RAID interface Test aborted by user

1. Information

035-196-XXX
RAID interface test halt, error threshold
exceeded

1. Press F3 to review the log file

035-197-XXX
RAID interface test warning

1. Make sure the component that is called

out is connected and/or enabled

2. Re-start the test, if necessary

2. Re-start the test to reset the log file

2. Re-run test
3. Component that is called out in warning
statement
4. Component under test
035-198-XXX
RAID interface test aborted

1. If a component is called out, make sure

it is connected and/or enabled
2. Flash the system and re-test
3. Go to the Undetermined problems
section

035-199-XXX
RAID interface test failed, cause unknown

1. Go to the Undetermined problems

section
2. Flash the system and re-test
3. Replace component under function test

071-000-XXX
Audio port Interface Test Passed

1. No action

071-00X-XXX
071-01X-XXX
071-02X-XXX
Audio port error

1. Run Setup

071-03X-XXX
Audio port failure

1. Speakers

2. Flash the system

3. System board

2. Microphone
3. Audio card, if installed
4. System board

071-04X-XXX
Audio port failure

1. Run Setup
2. Audio card, if installed
3. System board

071-195-XXX
Audio port Test aborted by user

1. Information

071-196-XXX
Audio port test halt, error threshold
exceeded

1. Press F3 to review the log file

2. Re-start the test, if necessary

2. Re-start the test to reset the log file

Chapter 7. Symptom-to-FRU Index

51

Diagnostic Error Code

FRU/Action

071-197-XXX
Audio port test warning

1. Make sure the component that is called

out is connected and/or enabled
2. Re-run test
3. Component that is called out in warning
statement
4. Component under test

071-198-XXX
Audio port test aborted

1. If a component is called out, make sure

it is connected and/or enabled
2. Flash the system and re-test
3. Go to the Undetermined problems
section

071-199-XXX
Audio port test failed, cause unknown

1. Go to the Undetermined problems

section
2. Flash the system and re-test
3. Replace component under function test

071-25X-XXX
Audio port failure

1. Speakers
2. Audio card, if installed
3. System board

080-000-XXX
Game Port interface Test Passed

1. No action

080-XXX-XXX
Game Port interface Error

1. Remove the game port device and

re-test the system

080-195-XXX
Game Port interface Test aborted by user

1. Information
2. Re-start the test, if necessary

080-196-XXX
1. Press F3 to review the log file
Game Port interface test halt, error threshold
2. Re-start the test to reset the log file
exceeded
080-197-XXX
Game Port interface test warning

1. Make sure the component that is called

out is connected and/or enabled
2. Re-run test
3. Component that is called out in warning
statement
4. Component under test

080-198-XXX
Game Port interface test aborted

1. If a component is called out, make sure

it is connected and/or enabled
2. Flash the system and re-test
3. Go to the Undetermined problems
section

080-199-XXX
Game Port interface test failed, cause
unknown

1. Go to the Undetermined problems

section
2. Flash the system and re-test
3. Replace component under function test

52

086-000-XXX
Mouse Port interface Test Passed

1. No action

086-001-XXX
Mouse Port interface Presence

1. Mouse

Hardware Maintenance Manual

2. System board

Diagnostic Error Code

FRU/Action

086-032-XXX
Mouse Port interface Device controller
failure

1. Mouse

086-035-XXX
Mouse Port interface Reset

1. Mouse

086-040-XXX
Mouse Port interface IRQ failure

1. Run Setup

2. System board

2. System board

2. Mouse
3. System board

086-195-XXX
Mouse Port interface Test aborted by user

1. Information

086-196-XXX
Mouse Port interface test halt, error
threshold exceeded

1. Press F3 to review the log file

086-197-XXX
Mouse Port interface test warning

1. Make sure the component that is called

out is connected and/or enabled

2. Re-start the test, if necessary

2. Re-start the test to reset the log file

2. Re-run test
3. Component that is called out in warning
statement
4. Component under test
086-198-XXX
Mouse Port interface test aborted

1. If a component is called out, make sure it

is connected and/or enabled
2. Flash the system and re-test
3. Go to the Undetermined problems
section

086-199-XXX
Mouse Port interface test failed, cause
unknown

1. Go to the Undetermined problems

section
2. Flash the system and re-test
3. Replace component under function test

089-000-XXX
Microprocessor Test Passed

1. No action

089-XXX-XXX
Microprocessor failure

1. Microprocessor(s)

089-195-XXX
Microprocessor Test aborted by user

1. Information

089-196-XXX
Microprocessor test halt, error threshold
exceeded

1. Press F3 to review the log file

089-197-XXX
Microprocessor test warning

1. Make sure the component that is called

out is connected and/or enabled

2. System board

2. Re-start the test, if necessary

2. Re-start the test to reset the log file

2. Re-run test
3. Component that is called out in warning
statement
4. Component under test
089-198-XXX
Microprocessor test aborted

1. Flash the system and re-test

2. Go to the Undetermined problems
section
Chapter 7. Symptom-to-FRU Index

53

Diagnostic Error Code

FRU/Action

089-199-XXX
Microprocessor test failed, cause unknown

1. If a component is called out, make sure

it is connected and/or enabled
2. Go to the Undetermined problems
section
3. Flash the system and re-test
4. Replace component under function test

170-000-XXX
Voltage Sensor(s) Test Passed

1. No action

170-0XX-XXX
Voltage Sensor(s) failure

1. Flash system

170-195-XXX
Voltage Sensor(s) Test aborted by user

1. Information

170-196-XXX
Voltage Sensor(s) test halt, error threshold
exceeded

1. Press F3 to review the log file

170-197-XXX
Voltage Sensor(s) test warning

1. Make sure the component that is called

out is connected and/or enabled

2. System board

2. Re-start the test, if necessary

2. Re-start the test to reset the log file

2. Re-run test
3. Component that is called out in warning
statement
4. Component under test
170-198-XXX
Voltage Sensor(s) test aborted

1. If a component is called out, make sure

it is connected and/or enabled
2. Flash the system and re-test
3. Go to the Undetermined problems
section

170-199-XXX
1. Go to the Undetermined problems
Voltage Sensor(s) test failed, cause unknown
section
2. Flash the system and re-test
3. Replace component under function test

54

170-250-XXX
170-251-XXX
Voltage Sensor(s) Voltage limit error

1. Power supply

170-254-XXX
Voltage Sensor(s) Voltage Regulator Module
error

1. Voltage Regulator Module (VRM)

175-000-XXX
Thermal Sensor(s) Test Passed

1. No action

175-0XX-XXX
Thermal Sensor(s) failure

1. Flash system

175-195-XXX
Thermal Sensor(s) Test aborted by user

1. Information

175-196-XXX
Thermal Sensor(s) test halt, error threshold
exceeded

1. Press F3 to review the log file

Hardware Maintenance Manual

2. System board

2. Microprocessor
3. System board

2. System board

2. Re-start the test, if necessary

2. Re-start the test to reset the log file

Diagnostic Error Code

FRU/Action

175-197-XXX
Thermal Sensor(s) test warning

1. Make sure the component that is called

out is connected and/or enabled
2. Re-run test
3. Component that is called out in warning
statement
4. Component under test

175-198-XXX
Thermal Sensor(s) test aborted

1. If a component is called out, make sure

it is connected and/or enabled
2. Flash the system and re-test
3. Go to Undetermined problems section

175-199-XXX
Thermal Sensor(s) test failed, cause
unknown

1. Go to the Undetermined problems

section
2. Flash the system and re-test
3. Replace component under function test

175-250-XXX
175-251-XXX
Thermal Sensor(s) limit error

1. Check fans
2. Check Power supply
3. Microprocessor
4. System board

185-000-XXX
Asset Security Test Passed

1. No action

185-XXX-XXX
Asset Security failure

1. Flash system

185-278-XXX
Asset Security Chassis Intrusion

1. Assure Asset Security Enabled

2. System board

2. C2 Cover Switch
3. System board

201-000-XXX
System Memory Test Passed

1. No action

201-XXX-XXX
System Memory error

1. Replace the memory module called out

by the test
2. System board

202-000-XXX
System Cache Test Passed

1. No action

202-XXX-XXX
System Cache error

1. Cache, if removable
2. System board
3. Microprocessor

206-000-XXX
Diskette Drive Test Passed

1. No action

206-XXX-XXX
Diskette Drive error

1. Diskette Drive Cable

2. Check power supply voltages
3. Diskette drive
4. System board

215-000-XXX
CD-ROM Drive Test Passed

1. No action

Chapter 7. Symptom-to-FRU Index

55

Diagnostic Error Code

FRU/Action

215-XXX-XXX
CD-ROM Drive error

1. CD-ROM Drive Cable

2. Check power supply voltages
3. CD-ROM drive
4. System board

217-000-XXX
Hard Disk Drive Test Passed

1. No action

217-25X-XXX
217-26X-XXX
Hard Disk Drive (IDE) error

1. Hard Disk Drive Cable

2. Check power supply voltages
3. Hard Disk drive (IDE)
4. System board

217-28X-XXX
217-29X-XXX
Hard Disk Drive (SCSI) error

1. Hard Disk Drive Cable

2. Check power supply voltages
3. Hard Disk drive (SCSI)
4. SCSI adapter card
5. System board

220-000-XXX
Hi-Capacity Cartridge Drive Test Passed

1. No action

220-XXX-XXX
Hi-Capacity Cartridge Drive error

1. Remove the Hi-Capacity Cartridge

Drive and re-test the system

301-XXX-XXX
Keyboard error

1. Keyboard
2. Check and test mouse
3. System board

301-000-XXX
Keyboard Test Passed

1. No action

302-000-XXX
Mouse Test Passed

1. No action

302-XXX-XXX
Mouse error

1. Mouse
2. Check and test Keyboard
3. System board

303-000-XXX
Joystick Test Passed

1. No action

303-XXX-XXX
Joystick error

1. Remove the Joystick and re-test the

system

305-000-XXX
Monitor DDC Test Passed

1. No action

305-250-XXX
Monitor DDC self test failure

1. Run Setup to enable DDC

2. Cable
3. Monitor
4. Video card
5. System board

56

415-000-XXX
Modem Test Passed

1. No action

415-XXX-XXX
Modem error

1. Remove the Modem and re-test the

system

Hardware Maintenance Manual

Beep symptoms
Beep symptoms are short tones or a series of short tones separated by pauses
(intervals without sound). See the following examples.
Beeps

Description

1-2-X

v One beep
v A pause (or break)
v Two beeps
v A pause (or break)
v Any number of breaks

Four continuous beeps

Use the following table to diagnose beep symptoms.

Beep Symptom

FRU/Action

1-1-3
CMOS read-write error

1. Run Setup

1-2-2-3
ROM BIOS check error

1. System Board

1-2-1
Programmable Interval Timer failed

1. System Board

1-2-2 DMA Initialization failed

1. System Board

1-2-3 DMA page register write/read failed

1. System Board

1-2-4 RAM refresh verification failed

1. DIMM

2. System Board

2. System Board
1-3-3-1 1st 64K RAM test failed

1. DIMM
2. System Board

1-3-2 1st 64K RAM parity test failed

1. DIMM
2. Processor
3. System Board

2-2-3-1
Interrupt vector loading test failed

1. System Board

2-1-1 Secondary DMA register failed

1. System Board

2-1-2
Primary DMA register failed

1. System Board

2-1-3 Primary interrupt mask register failed

1. System Board

2-1-4 Secondary interrupt mask register

failed

1. System Board

2-2-1 Interrupt vector loading failed

1. System Board

1-3-1-3 Keyboard controller failed

1. System Board
2. Keyboard

2-2-3
CMOS power failure and checksum checks
failed

1. Battery
2. System Board

Chapter 7. Symptom-to-FRU Index

57

Beep Symptom

FRU/Action

2-2-4 CMOS configuration info validation

failed

1. Battery

2-3-1 Screen initialization failed

1. Jumper on J28

2. System Board

2. System Board
2-3-2 Screen memory failed

1. System Board

2-3-3 Screen retrace failed

1. System Board

1-2 Search for video ROM failed

1. System Board

All other beep code sequences

1. System Board

Continuous beep

1. System Board

Repeating short beeps

1. Keyboard stuck key

2. Keyboard Cable
3. System Board

58

Hardware Maintenance Manual

No-beep symptoms
Symptom/Error

FRU/Action

No beep during POST but computer works

correctly.

1. System Board

No beep during POST.

1. See Undetermined problems on page

77.
2. System Board
3. Memory Module
4. Any Adapter or Device
5. Riser Card
6. Power Cord
7. Power Supply

Chapter 7. Symptom-to-FRU Index

59

POST error codes

Each time you power-on the system, it performs a series of tests that check the
operation of the system and some options. This series of tests is called the
Power-On Self-Test, or POST. POST does the following operations.
v
v
v
v
v

Checks some basic system-board operations

Checks the memory operation
Starts the video operation
Verifies that the diskette drive is working
Verifies that the hard disk drive is working

If the POST finishes without detecting any problems, a single beep sounds and the
first screen of the operating system or application program appears.
Note:
Type 6826, 8317, 8318, and 8319 computers default to come up quiet (no beep and no
memory count and checkpoint code display) when no errors are detected by POST.
To enable beep and memory count and checkpoint code display when a successful POST
occurs, do the following:
1. Select Start Options in the Configuration/Setup Utility program (see IBM Setup
Utility program on page 9).
2. Set Power-On Self-Test to Enhanced.

If the POST detects a problem, an error message appears on the screen. A single
problem can cause several error messages to appear. When you correct the cause of
the first error message, the other error messages probably will not appear on the
screen the next time you turn on the system.
In the following index, X can represent any number.
POST Error Code

FRU/Action

000
SCSI Adapter not enabled

1. Verify adapter device and Bus Master

fields are enabled in PCI configuration
program. See documentation shipped
with computer.

02X

1. SCSI Adapter

08X
Check SCSI terminator installation.

1. SCSI Cable
2. SCSI Terminator
3. SCSI Device
4. SCSI Adapter

60

101
System board interrupt failure

1. System Board

102
System board timer error

1. System Board

106

1. System Board

110
System board memory parity error

1. Memory Module

Hardware Maintenance Manual

2. System Board

POST Error Code

FRU/Action

111
I/O channel parity error

1. Reseat adapters
2. Any adapter
3. Riser card
4. System Board

114
Adapter ROM error

1. Adapter Memory
2. System Board
3. Riser card

129
Internal cache test error

1. Processor
2. L2 Cache Memory
3. System Board

135 Fan failure

1. Fan
2. System board

151
System board failure

1. System Board

161
Bad CMOS battery

1. Run Setup
2. CMOS Backup Battery (see Safety
information on page 109)
3. System Board

162
Configuration mismatch

1. Run Setup and verify Configuration

2. Had a device been added, removed,
changed location? If not, suspect that
device.
3. Power-on external devices first, then
power-on computer
4. CMOS Backup Battery (see Safety
information on page 109)
System Board
5. System Board

163
Date and Time Incorrect

1. Time and Date Set

2. CMOS Backup Battery (see Safety
information on page 109)
3. System Board

164
Memory Size Error

1. Run Setup. Check System Summary

menu for memory size change. (See
IBM Setup Utility program on
page 9.)
2. Run the Extended Memory Diagnostic
tests

166
Boot Block Check Sum Error

1. Run Flash Recovery using Boot Block.

See Flash recovery boot block jumper
on page 105.
2. System Board

167
No Processor BIOS Update Found

1. Run Setup. Check Stepping level for

the BIOS level needed, then perform
the flash update.
2. Processor

Chapter 7. Symptom-to-FRU Index

61

POST Error Code

FRU/Action

168
Alert on LAN error

1. Run Setup. Check to see that Ethernet

and Alert on LAN are enabled.
2. System Board

17X, 18X

1. C2 Security

175 Primary Copy of Secure Data is

damaged

1. Run Configuration. See IBM Setup

Utility program on page 9.
2. System Board

176 The System has been tampered with

1. Covers were removed from the

computer

177
Corrupted Administrator Password

1. System Board

178

1. System Board

179 Boot Integrity Services Segment Error

1. System Board

183

1. Enter the administrator password

184
Asset Control Antenna not detected

1. Make sure Asset Care and Asset ID are

enabled in Configuration/Setup
2. RFID Antenna
3. System Board

185
Corrupted boot sequence

1. Set configuration and reinstall the boot

sequence

186 Security Hardware Control Logic Error

1. System Board

187

1. Clear Administration password

2. System Board

189

1. More than three password attempts

were made to access the computer

1XX
Not listed above

1. System Board

201, 20X
Memory data error

1. Run Enhanced Diagnostics Memory

Test
2. Memory Module
3. System Board

225

1. Unsupported Memory

229
External cache test error

1. L2 Cache Memory

262
POST detected a base memory or extended
memory type error

1. Run Setup. Check System Summary

menu for memory. (See IBM Setup
Utility program on page 9.)

2. System Board

2. Run the Extended Memory Diagnostic

tests.
301 Keyboard Error

1. Keyboard
2. Keyboard Cable
3. System Board

62

Hardware Maintenance Manual

POST Error Code

FRU/Action

303
With an 8603 error

1. Mouse
2. Keyboard
3. Keyboard Cable
4. System Board

303
With no 8603 error

1. Keyboard
2. Keyboard Cable
3. System Board

3XX
Not listed above

1. Keyboard
2. Keyboard Cable
3. System Board

5XX

1. Video Adapter (if installed)

2. System Board

601

1. Diskette Drive A
2. Diskette Drive Cable
3. System Board
4. Riser card

602

1. Bad Diskette?
2. Verify Diskette and retry

604
And able to run diagnostics

1. Run Setup and verify diskette

configuration settings
2. Diskette Drive A/B
3. Diskette Drive Cable
4. System Board
5. Riser card

605
POST cannot unlock the diskette drive

1. Diskette Drive
2. Diskette Drive Cable
3. System Board
4. Riser card

662 Configuration Change has occured

1. Diskette drive configuration error or

wrong diskette drive type; run Setup
Configuration

6XX
Not listed above

1. Diskette Drive
2. System Board
3. Riser card
4. External Drive Adapter
5. Diskette Drive Cable
6. Power Supply

762
Math coprocessor configuration error

1. Run Setup
2. Processor
3. System Board

7XX
Not listed above

1. Processor
2. System Board

Chapter 7. Symptom-to-FRU Index

63

POST Error Code

FRU/Action

962
Parallel port configuration error

1. Run Configuration
2. Parallel Adapter (if installed)
3. System Board

9XX

1. Printer
2. System Board

1047

1. 16-Bit AT Fast SCSI Adapter

107X
Check SCSI terminator installation

1. Check SCSI terminator installation

2. SCSI Cable
3. SCSI Terminator
4. SCSI Device
5. SCSI Adapter

1101
1. Run Enhanced Diagnostics
Serial connector error, possible system board
failure
1101, 1102, 1106, 1108, 1109

1. System Board
2. Any Serial Device

1107

1. Communications Cable
2. System Board

1102
Card selected feedback error

1. Run Enhanced Diagnostics

1103
Port fails register check

1. Run Enhanced Diagnostics

1106
Serial option cannot be turned off

1. Run Enhanced Diagnostics

1107

1. Serial Device Cable

2. System Board

2. System Board

2. System Board
1110
Register test failed

1. Run Enhanced Diagnostics

1116
Interrupt error

1. Run Enhanced Diagnostics

1117
Failed baud rate test

1. Run Enhanced Diagnostics

1162
Serial port configuration error

1. Run Configuration

2. System Board

2. Serial Adapter
(if installed)
3. System Board

11XX
Not listed above

1. System Board

1201

1. System Board
2. Any Serial Device

1202, 1206, 1208, 1209, 12XX

1. Dual Async Adapter/A

2. System Board
3. Any Serial Device

64

Hardware Maintenance Manual

POST Error Code

FRU/Action

1207

1. Communications Cable
2. Dual Async Adapter/A

13XX

1. Game Adapter

1402
Printer not ready

Information only

1403
No paper error, or interrupt failure

Information only

1404
System board timeout failure

1. Run Enhanced Diagnostics

1405
Parallel adapter error

1. Run Enhanced Diagnostics

1406
Presence test error

1. Run Enhanced Diagnostics

14XX
Not listed above. Check printer before
replacing system board

1. Printer

15XX

1. SDLC Adapter

1692
Boot sequence error

1. Run FDISK to ensure at least one active

partition is set active

16XX

1. 36/38 Workstation Adapter

1762
Hard disk drive configuration error

1. Run Configuration. (See IBM Setup

Utility program on page 9.)

1780
1781
1782
1783

(Disk
(Disk
(Disk
(Disk

Drive
Drive
Drive
Drive

0)
1)
2)
3)

2. System Board

1. Hard Disk Drive

2. System Board
3. Riser card
4. Hard Disk Cable
5. Power Supply

1800 PCI/PnP Error! No Hardware Interrupt 1. Run Setup and verify PCI/ISA
Available
configuration settings.
2. If necessary, set ISA adapters to Not
available to allow PCI adapters to
properly configure.
3. Remove any suspect ISA adapters.
4. Rerun diagnostics.
5. PCI Adapter
1801 PCI/PnP Error! No Space Available to
Shadow ROM

1. Run Setup and verify PCI/ISA

configuration settings.
2. If necessary, set ISA adapters to Not
available to allow PCI adapters to
properly configure.
3. Remove any suspect ISA adapters.
4. Rerun diagnostics.
5. PCI Adapter

Chapter 7. Symptom-to-FRU Index

65

POST Error Code

FRU/Action

1802 PCI/PnP Error! Not Enough I/O Space 1. Run Setup and verify PCI/ISA
Available
configuration settings.
2. If necessary, set ISA adapters to Not
available to allow PCI adapters to
properly configure.
3. Remove any suspect ISA adapters.
4. Rerun diagnostics.
5. PCI Adapter
1803 PCI/PnP Error! Not Enough Memory
Space Available

1. Run Setup and verify PCI/ISA

configuration settings.
2. If necessary, set ISA adapters to Not
available to allow PCI adapters to
properly configure.
3. Remove any suspect ISA adapters.
4. Rerun diagnostics.
5. PCI Adapter

1804 PCI/PnP Error! Not Enough Real

Memory Space Available

1. Run Setup and verify PCI/ISA

configuration settings.
2. If necessary, set ISA adapters to Not
available to allow PCI adapters to
properly configure.
3. Remove any suspect ISA adapters.
4. Rerun diagnostics.
5. PCI Adapter

1805 PCI/PnP Error! Adapter ROM

Checksum Error

1. Run Setup and verify PCI/ISA

configuration settings.
2. If necessary, set ISA adapters to Not
available to allow PCI adapters to
properly configure.
3. Remove any suspect ISA adapters.
4. Rerun diagnostics.
5. PCI Adapter

180X, 188X
PCI configuration or resource error

1. Run Setup and verify PCI/ISA

configuration settings.
2. If necessary, set ISA adapters to Not
available to allow PCI adapters to
properly configure.
3. Remove any suspect ISA adapters.
4. Rerun diagnostics.
5. PCI Adapter

1962
No operating system found

1. Press F1 to repeat boot sequence.

209X

1. Diskette Drive
2. Diskette Cable

20XX
Not listed above

66

Hardware Maintenance Manual

1. BSC Adapter

POST Error Code

FRU/Action

21XX

1. SCSI Device
2. 16-bit AT Fast SCSU adapter
3. Alternate BSC adapter

2401, 2402
If screen colors change

1. Display

2401, 2402
If screen colors are OK

1. System Board

2409

1. Display

2410

1. System Board

2. Display

2. Display
2462
Video memory configuration error

1. Check cable connections

2. Run Setup and verify video
configuration settings
3. Video Memory Modules
4. Video Adapter (if installed)
5. System Board

4611, 4630

1. Multiport/2 Interface Board

2. Multiport/2 Adapter

4612, 4613, 4640, 4641

1. Memory Module Package

2. Multiport/2 Adapter

4650

1. Multiport/2 Interface Cable

46XX
Not listed above

1. Multiport/2 Adapter
2. Multiport/2 Interface
Board
3. Memory Module

5600

1. Financial System Controller Adapter

5962
An IDE device (other than hard drive)
configuration error

1. Run Configuration
2. CD-ROM Drive
3. CD-ROM Adapter
4. Zip or other ATAPI device
5. System Board
6. Riser card

62XX

1. 1st Store Loop Adapter

2. Adapter Cable

63XX

1. 2nd Store Loop Adapter

2. Adapter Cable

64XX

1. Network Adapter

71XX

1. Voice Adapter

74XX

1. Video Adapter
(if installed)

76XX

1. Page Printer Adapter

Chapter 7. Symptom-to-FRU Index

67

POST Error Code

FRU/Action

78XX

1. High Speed Adapter

79XX

1. 3117 Adapter

80XX

1. PCMCIA Adapter

84XX

1. Speech Adapter
2. Speech Control Assembly.

8601, 8602

1. Pointing Device (Mouse)

2. System Board

8603, 8604 Pointing Device Error

1. System Board
2. Pointing Device
(Mouse)

86XX
Not listed above

1. Mouse

89XX

1. PC Music Adapter

2. System Board

2. MIDI Adapter Unit

91XX

1. Optical Drive
2. Adapter

96XX

1. SCSI Adapter
2. Any SCSI Device
3. System Board
4. Riser card

10101, 10102, 10104, 10105, 10106, 10107,

10108, 10109, 10111,
10112, 10113, 10114,
10115, 10116

1. Have customer verify correct operating

system device drivers are installed and
operational.

10103, 10110, 101171

1. System Board

2. Modem

2. Data/Fax Modem
3. Riser card
10117
Not listed above

1. Check system speaker

2. Check PSTN cable
3. External DAA
(if installed)
4. Modem

10118

1. Run Diagnostics and verify the correct

operation of the modem slot
2. Modem

10119

1. Diagnostics detected a non-IBM modem

2. Modem

10120

1. Check PSTN Cable

2. External DAA
(if installed)
3. Modem

68

Hardware Maintenance Manual

POST Error Code

FRU/Action

10132,
10135,
10138,
10141,
10144,
10147,
10150,

1. Modem

10133,
10136,
10139,
10142,
10145,
10148,
10151,

10134,
10137,
10140,
10143,
10146,
10149,
10152

10153

1. Data/Fax Modem
2. System Board
3. Riser card

101XX
Not listed above

1. Modem Adapter/A
2. Data/Fax Modem
3. System Board
4. Riser card

10450, 10451, 10490,

10491, 10492, 10499
Read/write error

1. Run Enhanced Diagnostics

2. Hard Disk Drive
3. System Board
4. Riser card

10452
Seek test error

1. Run Enhanced Diagnostics

10453
Wrong drive type?

Information only

10454
Sector buffer test error

1. Run Enhanced Diagnostics

10455, 10456
Controller error

1. Run Enhanced Diagnostics

10459
Drive diagnostic command error

Information only

10461
Drive format error

1. Run Enhanced Diagnostics

10462
Controller seek error

1. Run Enhanced Diagnostics

10464
Hard Drive read error

1. Run Enhanced Diagnostics

10467
Drive non-fatal seek error

1. Run Enhanced Diagnostics

10468
Drive fatal seek error

1. Run Enhanced Diagnostics

10469
Drive soft error count exceeded

1. Run Enhanced Diagnostics

10470, 10471, 10472

Controller wrap error

1. Run Enhanced Diagnostics

10473
Corrupt data. Low level format might be
required

Information only

Chapter 7. Symptom-to-FRU Index

69

POST Error Code

FRU/Action

10480

1. Hard Disk Drive (ESDI)

2. Drive Cable
3. System Board

10481
ESDI drive D seek error

1. Run Enhanced Diagnostics

10482
Drive select acknowledgement bad

1. Run Enhanced Diagnostics

106X1

1. Check Configuration
2. Ethernet Adapter

10635

1. Power-off computer, wait ten seconds

then power-on the computer
2. Ethernet Adapter

10651, 10660

1. Check Cables
2. Ethernet Adapter

106XX
Not listed above

1. Ethernet Adapter

107XX

1. 5.25-inch External
Diskette Drive
2. 5.25-inch Diskette
Drive Adapter/A

109XX
Check the adapter cables

1. ActionMedia
Adapter/A
2. System Board
3. Riser card

112XX
This adapter does not have cache

1. SCSI Adapter
2. Any SCSI Device
3. System Board
4. Riser card

119XX

1. 3119 Adapter

121XX

1. Modem Adapter
2. Any Serial Device
3. System Board
4. Riser card

136XX

1. ISDN Primary Rate Adapter

2. System Board
3. Riser card

70

137XX

1. System Board

141XX

1. Realtime Interface Coprocessor

Portmaster
Adapter/A

Hardware Maintenance Manual

POST Error Code

FRU/Action

143XX

1. Japanese Display Adapter

2. System Board
3. Riser card

14710, 14711

1. System Board Video Adapter

2. Adapter Video Memory

148XX

1. Video Adapter

14901, 14902,
1491X, 14922

1. Video Adapter
(if installed)
2. System Board
3. Riser card
4. Display (any type)

14932

1. External Display
2. Video Adapter

161XX

1. FaxConcentrator Adapter

164XX

1. 120 MB Internal Tape Drive

2. Diskette Cable
3. System Board
4. Riser card

16500

1. 6157 Tape Attachment

2. Adapter

16520, 16540

1. 6157 Streaming Tape Drive

2. 6157 Tape Attachment Adapter

166XX, 167XX

1. Token Ring Adapter

2. System Board
3. Riser card

18001 to 18029

1. Wizard Adapter
2. Wizard Adapter Memory

18031 to 18039

1. Wizard Adapter Cable

185XXXX

1. DBCS Japanese Display Adapter/A

2. System Board
3. Riser card

20001 to 20003

1. Image Adapter/A
Image-I Adapter/A
2. Memory Module DRAM, VRAM

20004

1. Memory Module DRAM, VRAM

2. Image Adapter/A
Image-I Adapter/A

20005 to 20010

1. Image Adapter/A
Image-I Adapter/A
2. Memory Module DRAM, VRAM

Chapter 7. Symptom-to-FRU Index

71

POST Error Code

FRU/Action

200XX
Not listed above

1. Image Adapter/A
2. Image-I Adapter/A
3. Memory Module DRAM, VRAM
4. System Board
5. Riser card

20101 to 20103

1. Printer/Scanner Option
2. Image Adapter/A
3. Memory Module DRAM, VRAM

20104

1. Memory Module DRAM, VRAM

2. Printer/Scanner Option
3. Image Adapter/A

20105 to 20110

1. Printer/Scanner Option
2. Image Adapter/A
3. Memory Module DRAM, VRAM

Image Adapter/A
Memory Test failure indicated by graphic of
adapter

1. Replace memory module (shown in

graphic)

206XX

1. SCSI-2 Adapter
2. Any SCSI Device
3. System Board
4. Riser card

208XX
Verify there are no duplicate SCSI ID
settings on the same bus.

1. Any SCSI Device

210XXXX
Internal bus, size unknown
210XXX1
External bus, size unknown

1. SCSI Hard Disk Drive

2. SCSI Adapter or System Board
3. SCSI Cable
4. SCSI ID Switch (on some models)

Tape Drive amber LED remains on

1. Tape Drive
2. SCSI Cable (internal)
3. SCSI Adapter or System Board

Tape Drive green in use LED fails to come

on

1. Tape Drive
2. SCSI Adapter or System Board
3. SCSI Cable (internal)
4. SCSI Cable (external)

72

Tape automatically ejected from drive

1. Tape Cassette
Drive

SCSI ID on rotary switch does not match

SCSI ID set in configuration. Verify drive
switches inside cover are set to zero

1. Rotary Switch Circuit Board

Tape sticks or breaks in drive.

Verify that the tapes used meet ANSI
standard X3B5

1. Tape Cassette

Hardware Maintenance Manual

2. Circuit Board Cable

3. Tape Drive

POST Error Code

FRU/Action

212XX

1. SCSI Printer
2. Printer Cable

213XX

1. SCSI Processor

214XX

1. WORM Drive

215XXXC, 215XXXD, 215XXXE, 215XXXU

If an external device, and power-on LED is
off, check external voltages

1. CD-ROM Drive I
2. CD-ROM Drive II
Enhanced CD-ROM Drive II
Any CD-ROM Drive
3. SCSI Cable
4. SCSI Adapter or System Board

216XX

1. Scanner

217XX
If an external device, and power-on LED is
off, check external voltages

1. Rewritable Optical Drive

218XX
Check for multi CD tray or jukebox

1. Changer

219XX

1. SCSI Communications Device

24201Y0, 24210Y0
Be sure wrap plug is attached

1. ISDN/2 Adapter

2. SCSI Adapter or System Board

3. SCSI Cable

2. ISDN/2 Wrap Plug

3. ISDN/2 Communications Cable

273XX

1. 1 Mbps Micro Channel

2.

27501, 27503, 27506, 27507

Infrared LAN Adapter

1. ServerGuard Adapter
2. System Board
3. Riser card

27502, 27504, 27510, 27511, 27533, 27534,

27536, 27537

1. ServerGuard Adapter

27509

1. Remove redundant adapters, run Auto

Configuration program, then retest.

27512

1. WMSELF.DGS diagnostics file is

missing
2. WMSELF.DGS diagnostics file is incorrect

27535

1. 3V Lithium Backup Battery

2. ServerGuard Adapter

27554

1. Internal Temperature out of range

2. ServerGuard Adapter

27555, 27556

1. ServerGuard Adapter
2. Power Supply

27557

1. 7.2V NiCad Main Battery Pack

2. ServerGuard Adapter

Chapter 7. Symptom-to-FRU Index

73

POST Error Code

FRU/Action

27558, 27559, 27560, 27561

1. PCMCIA Type II Modem

2. ServerGuard Adapter

27562

1. External Power Control not connected

2. External Power Control
3. ServerGuard Adapter

27563, 27564

1. External Power Control

2. ServerGuard Adapter

275XX

1. Update Diagnostic Software

27801 to 27879

1. Personal Dictation System

2.

Adapter

3. System Board

74

27880 to 27889

1. External FRU
(Speaker, Microphone)

999030X
Hard disk reset failure

1. Possible hard disk drive problem; see

Hard disk drive boot error on page
37.

Hardware Maintenance Manual

Miscellaneous error messages

Message/Symptom

FRU/Action

CMOS Backup Battery inaccurate

1. CMOS Backup Battery (see Safety

information on page 109)
2. System Board

Changing colors

1. Display

Computer will not power-off. See Power

Supply Errors on page 37.

1. Power Switch
2. System Board
3. Riser card

Computer will not RPL from server

1. Ensure that network is in startup

sequence as first device or first device
after diskette
2. Ensure that network adapter is enabled
for RPL
3. Network adapter (Advise network
administrator of new MAC address)

Computer will not Wake On LAN (if

applicable)

1. Check power supply and signal cable

connections to network adapter
2. Ensure that the operating system settings
are set to enable Wake on LAN
3. Ensure Wake On LAN feature is enabled
in Setup/Configuration (see IBM Setup
Utility program on page 9)
4. Ensure network administrator is using
correct MAC address
5. Ensure no interrupt or I/O address
conflicts
6. Network adapter (advise network
administrator of new MAC address)

Dead computer. See Power Supply Errors

on page 37.

1. Power Supply
2. System Board
3. Riser card

Diskette drive in-use light remains on or

does not light when drive is active.

1. Diskette Drive
2. System Board
3. Diskette Drive Cable
4. Riser card

Flashing cursor with an otherwise blank

display.

1. System Board
2. Primary Hard Disk Drive
3. Hard Disk Drive Cable
4. Riser card

Incorrect memory size during POST

1. Run the Memory tests

2. Memory Module
3. System Board

Chapter 7. Symptom-to-FRU Index

75

Message/Symptom
Insert a Diskette icon appears with a
known-good diagnostics diskette in the first
3.5-inch diskette drive.

FRU/Action
1. System Board
2. Diskette Drive Cable
3. Riser card
4. Network Adapter

Intensity or color varies from left to right of

characters and color bars

1. Display

No power or fan not running

1. See Power Supply Errors on page 37.

Non-system disk or disk error-type message

with a known-good diagnostic diskette.

1. Diskette Drive

2. System Board

2. System Board
3. Diskette Drive Cable
4. Riser card

Other display symptoms not listed above

(including blank or illegible display)

1. Display
2. System Board

Power-on indicator or hard disk drive in-use 1. Power Supply

light not on, but computer works correctly
2. System Board
3. LED Cables
Printer problems

1. Printer

Program loads from the hard disk with a

known-good diagnostics diskette in the first
3.5-inch diskette drive

1. Run Setup
2. Diskette Drive
3. Diskette Drive Cable
4. System Board
5. Riser card
6. Power Supply

RPL computer cannot access programs from

its own hard disk.

1. Hard disk drive

RPL computer does not RPL from server

1. Check startup sequence

2. Check the network adapter LED status

Serial or parallel port device failure (system

board port)

1. External Device Self-Test OK?

2. External Device
3. Cable
4. System Board

Serial or parallel port device failure (adapter 1. External Device Self-Test OK?
port)
2. External Device
3. Cable
4. Alternate Adapter
5. System Board
Some or all keys on the keyboard do not
work

1. Keyboard
2. Keyboard Cable
3. System Board

76

Hardware Maintenance Manual

Undetermined problems
Check the power supply voltages (see Power Supply Errors on page 37). If the
voltages are correct, return here and continue with the following steps.
1. Power-off the computer.
2. Remove or disconnect the following components (if installed) one at a time.
a. Non-IBM devices
b. External devices (modem, printer, or mouse)
c. Any adapters
d. Riser card
e. Memory modules
f. Extended video memory
g. External Cache
h. External Cache RAM
i. Hard disk drive
j. Diskette drive
3. Power-on the computer to re-test the system.
4. Repeat steps 1 through 3 until you find the failing device or adapter.
If all devices and adapters have been removed, and the problem continues, replace
the system board (see System board on page 34).

Chapter 7. Symptom-to-FRU Index

77

78

Hardware Maintenance Manual

Chapter 8. Parts listing

This section lists the replaceable FRUs for Machine Types 6826, 8317, 8318, and
8319.

12

11

2
10

3
9

6
7

Item #

Copyright IBM Corp. 2001

Machine Type 6826

FRU#

CRU?

Top cover, black (all models)

49P3692

Front bezel, black (all models)

49P3693

CD-ROM Drive 48X - Black (models 11M 11J 12J 13J 14J
22M 31M 31J 32J 33J 34M 34J 39B 41M 42M 41J 42J 23J
24J 25J 26M A1E A1J A2J A3J A4J A5M 51J 52J 53J 54J
55M 43J 44J 45B 46M 61M 22E 22J)

33P3203

CD-ROM Drive 48X - Black (models 11M 11J 12J 13J 14J
22M 31M 31J 32J 33J 34M 34J 39B 41M 42M 41J 42J 23J
24J 25J 26M A1E A1J A2J A3J A4J A5M 51J 52J 53J 54J
55M 43J 44J 45B 46M 61M 22E 22J)

33P3207

79

Item #

80

Machine Type 6826

FRU#

CRU?

CD-ROM Drive 48X - Black (models 11M 11J 12J 13J 14J
22M 31M 31J 32J 33J 34M 34J 39B 41M 42M 41J 42J 23J
24J 25J 26M A1E A1J A2J A3J A4J A5M 51J 52J 53J 54J
55M 43J 44J 45B 46M 61M 22E 22J)

33P3211

CD-ROM Drive 48X - Black (models 11M 11J 12J 13J 14J
22M 31M 31J 32J 33J 34M 34J 39B 41M 42M 41J 42J 23J
24J 25J 26M A1E A1J A2J A3J A4J A5M 51J 52J 53J 54J
55M 43J 44J 45B 46M 61M 22E 22J)

33P3215

DVD-ROM 16X/48X - Black

33P3259

DVD-ROM 16X/48X - Black

33P3281

DVD-ROM 16X/48X - Black

33P3277

40X12X40X CD-RW - Black (models 15J 16J 35J 36J 37J

38J 17J)

33P3269

40X12X40X CD-RW - Black (models 15J 16J 35J 36J 37J

38J 17J)

33P3273

48X24X48X CD-RW - Black (models 27J 28J 29J 2AJ 2BJ

A6J A7J A8J A9J AAJ 56E 56J 57J 58J 59J 47E 47J 48J 49J
4AJ)

33P3293

48X24X48X CD-RW - Black (models 27J 28J 29J 2AJ 2BJ

A6J A7J A8J A9J AAJ 56E 56J 57J 58J 59J 47E 47J 48J 49J
4AJ)

33P3289

FDD 3.5 1.44 MB (models 111M 22M 31M 34M 39B

41M 42M 26M A5M 55M 45B 46M 61M)

76H4091

FDD 3.5 1.44 MB (models 11J 12J 13J 14J 15J 16J 31J
32J 33J 34J 35J 36J 37J 38J 17J CAJ CBJ CCJ CDJ CEJ
CFJ CGJ 41J 42J 23J 24J 25J 27J 28J 29J 2AJ 2BJ A1E A1J
A2J A3J A4J A6J A7J A8J A9J AAJ 51J 52J 53J 54J 56E
56J 57J 58J 59J 43J 44J 47E 47J 48J 49J 4AJ CHJ CJJ CKJ
CLJ 22E 22J)

06P5291

HDD 40 GB EIDE (models 11M 11J 12J 13J 14J 15J 16J
22M 31M 31J 32J 33J 34M 34J 35J 36J 37J 38J 39B 17J
41M 42M 41J 42J 23J 24J 25J 26M 27J 28J 29J 2AJ 2BJ
A1E A1J A2J A3J A4J A5M A6J A7J A8J A9J AAJ 51J 52J
53J 54J 55M 56E 56J 57J 58J 59J 43J 44J 45B 46M 47E 47J
48J 49J 4AJ 61M 22E 22J)

19K1568

Chassis (all models)

49P3697

200W Power Supply (all models)

49P3689

Riser card assembly (all models)

49P3699

Memory 128MB SDRAM (models 11M 11J 12J 13J 14J

15J 22M 31M 31J 32J 33J 34M 34J 35J 36J 37J 38J 39B
41M 42M 17J CAJ CBJ CCJ CDJ CEJ CFJ CGJ 41J 42J
23J 24J 25J 27J 28J 29J 2AJ A1E A1J A2J A3J A4J A6J A7J
A8J A9J 51J 52J 53J 54J 56E 56J 57J 58J 59J 43J 44J 45B
47E 47J 48J 49J 4AJ 22E 22J)

33L3303

Memory 256MB SDRAM (model 16J 26M 2BJ A5M AAJ

55M 46M 61M CHJ CJJ CKJ CLJ)

33L3305

Hardware Maintenance Manual

Item #

Machine Type 6826

FRU#

CRU?

10

Planar w/10/100 E-net (models 11M 11J 12J 13J 14J 15J
16J 22M 31M 31J 32J 33J 34M 34J 35J 36J 37J 38J 39B 17J
41M 42M CAJ CBJ CCJ CDJ CEJ CFJ CGJ 41J 42J 23J
24J 25J 26M 27J 28J 29J 2AJ 2BJ A1E A1J A2J A3J A4J
A5M A6J A7J A8J A9J AAJ 51J 52J 53J 54J 55M 56E 56J
57J 58J 59J 43J 44J 45B 46M 47E 47J 48J 49J 4AJ 61M
CHJ CJJ CKJ CLJ 22E 22J)

03R0329

10

Planar, w/gigabit E-net

03R0331

11

Processor P4 1.7 GHz (models 11M 11J 12J 13J 14J 15J
16J 17J CAJ)

49P3677

11

Processor P4 1.8 GHz (models 22M CBJ 23J 24J 25J 26M
27J 28J 29J 2AJ 2BJ 22E 22J)

49P3679

11

Processor P4 1.8 GHz (models 31M 31J 32J 33J 34M 34J
35J 36J 37J 38J 39B CCJ)

49P3683

11

Processor P4 2.0 GHz (models CDJ 51J 52J 53J 54J 55M
56E 56J 57J 58J 59J)

49P3684

11

Processor P4 2.0 GHz (models A1E A1J A2J A3J A4J

A5M A6J A7J A8J A9J AAJ CHJ)

74P1605

11

Processor P4 2.1 GHz

74P1607

11

Processor P4 2.2 GHz

74P1609

11

Processor P4 2.26 GHz (models CEJ CKJ)

49P3685

11

Processor P4 2.4 GHz (models 41M 42M CFJ 41J 42J 43J
44J 45B 46M 47E 47J 48J 49J 4AJ)

49P3686

11

Processor P4 2.53 GHz (models CGJ 61M)

49P3775

11

Processor P4 2.66 GHz

74P1611

11

Processor P4 2.8 GHz (model CLJ)

74P1613

12

Fan sink (all models)

49P3687

Cable, HDD, ATA100 (all models)

49P3703

Cable, CD-ROM (all models)

49P3704

Cable, FDD (all models)

49P3705

Cable, serial assembly (all models)

49P3707

Cable, power/LED (all models)

49P3708

Fan duct (all models)

49P3700

Feet (all models)

49P3702

Front bay assembly (all models)

49P3695

HDD tray (all models)

49P3698

Mouse, PS/2 2-button (black) (models 11M 11J 12J 13J

14J 15J 16J 22M 31M 31J 32J 33J 34M 34J 35J 36J 37J 38J
17J 41M 42M CAJ CBJ CCJ CDJ CEJ CFJ CGJ 41J 42J
23J 24J 25J 26M 27J 28J 29J 2AJ 2BJ A1E A1J A2J A3J
A4J A5M A6J A7J A8J A9J AAJ 51J 52J 53J 54J 55M 56E
56J 57J 58J 59J 43J 44J 46M 47E 47J 48J 49J 4AJ 61M
CHJ CJJ CKJ CLJ 22E 22J)

24P0383

Mouse, scrollpoint III (black) (model 39B 45B)

24P0485

PCI modem card (soft) (models 16J 39B)

22P7943

Speakers, infinity active T1 (black) (model 16J 2BJ AAJ)

25P4726

Chapter 8. Parts listing

81

Item #

Machine Type 6826

FRU#

CRU?

Speaker Power brick - US, CE, CF, LA, Taiwan

10K2587

Speaker Power brick - Japan (models 16J 2BJ AAJ)

10K2593

System fan (all models)

49P3694

System screw kit (all models)

49P3696

Vertical stand (all models)

49P3701

Recovery CDs Win2K

FRU#

CRU?

US/UK/AP/TH Win2000 Recovery CD (models 34M

42M)

71P6405

FR/CF Win2000 Recovery CD

71P6425

GR Win2000 Recovery CD

71P6413

IT Win2000 Recovery CD

71P6433

BR Win2000 Recovery CD

71P6445

SP/LA Win2000 Recovery CD

71P6421

DK Win2000 Recovery CD

71P6417

NL Win2000 Recovery CD

71P6441

AE Win2000 Recovery CD

71P6465

SV Win2000 Recovery CD

71P6409

HE Win2000 Recovery CD

71P6453

FI Win2000 Recovery CD

71P6429

NO Win2000 Recovery CD

71P6437

PL Win2000 Recovery CD

71P6457

PO Win2000 Recovery CD

71P6449

RU Win2000 Recovery CD

71P6477

HU Win2000 Recovery CD

71P6473

CZ Win2000 Recovery CD

71P6461

TR Win2000 Recovery CD

71P6469

GK Win2000 Recovery CD

71P6481

Japanese Win2000 Recovery CD (models 14J 15J 34J 38J

42J 25J 2AJ A4J A9J 54J 59J 4AJ)

71P5962

Simplified Chinese Win2000 Recovery CD

62P8983

Taiwan Traditional Chinese Win2000 Recovery CD

62P8984

Hong Kong traditional Chinese Win2000 Recovery CD

62P8985

FRU#

CRU?

US/UK/AP/TH Win XP-Home Recovery CD

71P6565

FR/CF Win XP-Home Recovery CD

71P6585

GR Win XP-Home Recovery CD

71P6573

IT Win XP-Home Recovery CD

71P6593

BR Win XP-Home Recovery CD

71P6605

SP/LA Win XP-Home Recovery CD

71P6581

Recovery CDs Win XP- Home

82

Hardware Maintenance Manual

Recovery CDs Win XP- Home

FRU#

CRU?

DK Win XP-Home Recovery CD

71P6577

NL Win XP-Home Recovery CD

71P6601

AE Win XP-Home Recovery CD

71P6625

SV Win XP-Home Recovery CD

71P6569

HE Win XP-Home Recovery CD

71P6613

FI Win XP-Home Recovery CD

71P6589

NO Win XP-Home Recovery CD

71P6597

PL Win XP-Home Recovery CD

71P6617

PO Win XP-Home Recovery CD

71P6609

RU Win XP-Home Recovery CD

71P6637

HU Win XP-Home Recovery CD

71P6633

CZ Win XP-Home Recovery CD

71P6621

TR Win XP-Home Recovery CD

71P6629

GK Win XP-Home Recovery CD

71P6641

Japanese Win XP-Home Recovery CD (models 12J 13J

16J 32J 33J 36J 37J 23J 24J 28J 29J 2BJ A2J A3J A7J A8J
AAJ 52J 53J 57J 58J 43J 44J 48J 49J)

71P6066

Simplified Chinese Win XP-Home Recovery CD

71P6084

Taiwan TC WinXP-Home Recovery CD

71P6087

Hong Kong TC Win XP-Home Recovery CD (model

39B 45B)

71P6090

FRU#

CRU?

US/UK/AP/TH Win XP-Pro Recovery CD (models

11M 22M 31M 41M 26M A1E A5M 55M 56E 46M 47E
61M 22E)

71P6485

FR/CF Win XP-Pro Recovery CD

71P6505

GR Win XP-Pro Recovery CD

71P6493

IT Win XP-Pro Recovery CD

71P6513

BR Win XP-Pro Recovery CD

71P6525

SP/LA Win XP-Pro Recovery CD

71P6501

DK Win XP-Pro Recovery CD

71P6497

NL Win XP-Pro Recovery CD

71P6521

AE Win XP-Pro Recovery CD

71P6545

SV Win XP-Pro Recovery CD

71P6489

HE Win XP-Pro Recovery CD

71P6533

FI Win XP-Pro Recovery CD

71P6509

NO Win XP-Pro Recovery CD

71P6517

PL Win XP-Pro Recovery CD

71P6537

PO Win XP-Pro Recovery CD

71P6529

RU Win XP-Pro Recovery CD

71P6557

HU Win XP-Pro Recovery CD

71P6553

Recovery CDs Win XP- Pro

Chapter 8. Parts listing

83

Recovery CDs Win XP- Pro

84

Hardware Maintenance Manual

FRU#

CRU?

CZ Win XP-Pro Recovery CD

71P6541

TR Win XP-Pro Recovery CD

71P6549

GK Win XP-Pro Recovery CD

71P6561

Japanese Win XP-Pro Recovery CD (models 11J 31J 35J

17J 41J 27J A1J A6J 51J 56J 47J 22J)

71P5958

Simplified Chinese Win XP-Pro Recovery CD

71P6093

Taiwan TC Win Xp-Pro Recovery CD

71P6096

Hong Kong TC Win XP-Pro Recovery CD

71P6099

Keyboards (Standard PS/2 Black)

FRU#

CRU?

US English (models 11M 22M 31M 34M 41M 42M

26M A1E A5M 55M 56E 46M 47E 61M 22E)

32P5100

Arabic

32P5101

Belgian/French

32P5102

Belgian/UK

32P5103

Bulgarian

32P5104

Chinese/US

32P5105

Czech

32P5106

Danish

32P5107

Dutch

32P5108

French

32P5109

French Canadian

32P5110

French Canadian

32P5111

German

32P5112

Greek

32P5113

Hebrew

32P5114

Hungarian

32P5115

Iceland

32P5116

Italian

32P5117

Japanese (models 11J 12J 13J 14J 15J 16J 31J 32J 33J
34J 35J 36J 37J 38J 17J CAJ CBJ CCJ CDJ CEJ CFJ CGJ
41J 42J 23J 24J 25J 27J 28J 29J 2AJ 2BJ A1J A2J A3J
A4J A6J A7J A8J A9J AAJ 51J 52J 53J 54J 56J 57J 58J
59J 43J 44J 47J 48J 49J 4AJ CHJ CJJ CKJ CLJ 22J)

32P5118

Korean

32P5119

LA Spanish

32P5120

Norwegian

32P5121

Polish

32P5122

Portuguese

32P5123

Romanian

32P5124

Russian

32P5125

Russian/Cy

32P5126

Keyboards (Standard PS/2 Black)

FRU#

CRU?

Serbian/Cyrillic

32P5127

Slovak

32P5128

Spanish

32P5129

Swedish/Finn

32P5130

Swiss F/G

32P5131

Thailand

32P5132

Turkish

32P5133

Turkish

32P5134

UK English

32P5135

US International

32P5136

Yugoslav/Latin

32P5137

Brazil/Portuguese

32P5138

Keyboards RAK III Lite

FRU#

CRU?

US English

19K1910

Arabic

19K1911

Belgian/French

19K1912

Belgian/UK

19K1913

Brazil/Portuguese

19K1948

Bulgarian

19K1914

Chinese/US (model 39B 45B)

19K1915

Czech

19K1916

Danish

19K1917

Dutch

19K1918

French

19K1919

French Canadian

19K1920

French Canadian

19K1921

German

19K1922

Greek

19K1923

Hebrew

19K1924

Hungarian

19K1925

Iceland

19K1926

Italian

19K1927

Japanese

19K1928

LA Spanish

19K1930

Norwegian

19K1931

Polish

19K1932

Portuguese

19K1933

Romanian

19K1934

Russian

19K1935

Russian/Cy

19K1936

Chapter 8. Parts listing

85

Keyboards RAK III Lite

Item #

86

FRU#

CRU?

Serbian/Cyrillic

19K1937

Slovak

19K1938

Spanish

19K1939

Swedish/Finn

19K1940

Swiss F/G

19K1941

Thailand

19K1942

Turkish

19K1943

Turkish

19K1944

UK English

19K1945

US International

19K1946

Yugoslav/Latin

19K1947

Japanese

19K1908

Power Cords

FRU#

CRU?

Line Cord (models 11M 22M 31M 34M 41M 42M 26M
A5M 55M 46M 61M)

6952301

Line Cord

13F9939

Line Cord

13F9978

Line Cord

14F0032

Line Cord

13F9996

Line Cord

14F0068

Line Cord

36L8879

Line Cord (models 11J 12J 13J 14J 15J 16J 31J 32J 33J
34J 35J 36J 37J 38J 17J CAJ CBJ CCJ CDJ CEJ CFJ CGJ
41J 42J 23J 24J 25J 27J 28J 29J 2AJ 2BJ A1E A1J A2J
A3J A4J A6J A7J A8J A9J AAJ 51J 52J 53J 54J 56E 56J
57J 58J 59J 43J 44J 47E 47J 48J 49J 4AJ CHJ CJJ CKJ
CLJ 22E 22J)

1838576

Line Cord (model 39B 45B)

02K0545

Line Cord

14F0086

Line Cord

14F0014

Line Cord

14F0050

Machine Type 8317

FRU#

CRU?

Top cover, black (all models)

49P3692

Front bezel, black (all models)

49P3693

CD-ROM Drive 48X - Black (models 22G 23U 23S 23P

23Y 24U 24S 24P 24Y 71G 31U 31S 31P 31Y 32G)

33P3203

CD-ROM Drive 48X - Black (models 22G 23U 23S 23P

23Y 24U 24S 24P 24Y 71G 31U 31S 31P 31Y 32G)

33P3207

CD-ROM Drive 48X - Black (models 22G 23U 23S 23P

23Y 24U 24S 24P 24Y 71G 31U 31S 31P 31Y 32G)

33P3211

CD-ROM Drive 48X - Black (models 22G 23U 23S 23P

23Y 24U 24S 24P 24Y 71G 31U 31S 31P 31Y 32G)

33P3215

Hardware Maintenance Manual

Item #

Machine Type 8317

FRU#

CRU?

DVD-ROM 16X/48X - Black

33P3259

DVD-ROM 16X/48X - Black

33P3281

DVD-ROM 16X/48X - Black

33P3277

40X12X40X CD-RW - Black

33P3269

40X12X40X CD-RW - Black

33P3273

48X24X48X CD-RW - Black

33P3293

48X24X48X CD-RW - Black

33P3289

FDD 3.5 1.44 MB (model 22G 23U 23S 23P 23Y 71G
31U 31S 31P 31Y 32G)

76H4091

FDD 3.5 1.44 MB

06P5291

HDD 40 GB EIDE (models 22G 23U 23S 23P 23Y 24U

24S 24P 24Y 71G 31U 31S 31P 31Y 32G)

19K1568

Chassis (all models)

49P3697

200W Power Supply (all models)

49P3689

Riser card assembly (all models)

49P3699

Memory 128MB SDRAM (models 22G 24U 24S 24P 24Y

71G 32G)

33L3303

Memory 256MB SDRAM (models 23U 23S 23P 23Y 31U

31S 31P 31Y)

33L3305

10

Planar w/ 10/100 ethernet (models 11M 11J 12J 13J 14J

15J 16J 22M 31M 31J 32J 33J 34M 34J 35J 36J 37J 38J 39B
17J 41M 42M)

03R0329

10

Planar w/ gigabit ethernet

03R0331

11

Processor P4 1.7 GHz

49P3677

11

Processor P4 1.8 GHz (models 22G 23U 23S 23P 23Y

24U 24S 24P 24Y 71G)

49P3679

11

Processor P4 1.8 GHz

49P3683

11

Processor P4 2.0 GHz (models 31U 31S 31P 31Y 32G)

49P3684

11

Processor P4 2.0GHz

74P1605

11

Processor P4 2.1 GHz

74P1607

11

Processor P4 2.2 GHz

74P1609

11

Processor P4 2.26 GHz

49P3685

11

Processor P4 2.4 GHz

49P3686

11

Processor P4 2.53 GHz

49P3775

11

Processor P4 2.66 GHz

74P1611

11

Processor P4 2.8 GHz

74P1613

12

Fan sink (all models)

49P3687

System fan (all models)

49P3694

Front bay assembly (all models)

49P3695

System screw kit (all models)

49P3696

HDD tray (all models)

49P3698

Fan duct (all models)

49P3700

Vertical stand (all models)

49P3701

Chapter 8. Parts listing

87

Item #

88

Hardware Maintenance Manual

Machine Type 8317

FRU#

CRU?

Feet (all models)

49P3702

Cable, HDD, ATA100 (all models)

49P3703

Cable, CD-ROM (all models)

49P3704

Cable, FDD (all models)

49P3705

Cable, serial assembly (all models)

49P3707

Cable, power/LED (all models)

49P3708

Mouse, PS/2 2-button (black) (models 22G 23U 23S 23P

23Y 24U 24S 24P 24Y 71G 31U 31S 31P 31Y 32G)

24P0383

Mouse, scrollpoint III (black)

24P0485

Recovery CDs Win XP- Pro

FRU#

CRU?

US/UK/AP/TH Win XP-Pro Recovery CD (models

22G 23U 24U 71G 31U 32G)

71P6485

FR/CF Win XP-Pro Recovery CD (models 22G 71G

32G)

71P6505

GR Win XP-Pro Recovery CD (models 22G 71G 32G)

71P6493

IT Win XP-Pro Recovery CD (models 22G 71G 32G)

71P6513

BR Win XP-Pro Recovery CD (models 23P 24P 31P)

71P6525

SP/LA Win XP-Pro Recovery CD (models 22G 23S 23Y

24S 24Y 71G 31S 31Y 32G)

71P6501

DK Win XP-Pro Recovery CD (models 22G 71G 32G)

71P6497

NL Win XP-Pro Recovery CD (models 22G 71G 32G)

71P6521

AE Win XP-Pro Recovery CD (models 22G 71G 32G)

71P6545

SV Win XP-Pro Recovery CD (models 22G 71G 32G)

71P6489

HE Win XP-Pro Recovery CD (models 22G 71G 32G)

71P6533

FI Win XP-Pro Recovery CD (models 22G 71G 32G)

71P6509

NO Win XP-Pro Recovery CD (models 22G 71G 32G)

71P6517

PL Win XP-Pro Recovery CD (models 22G 71G 32G)

71P6537

PO Win XP-Pro Recovery CD (models 22G 71G 32G)

71P6529

RU Win XP-Pro Recovery CD (models 22G 71G 32G)

71P6557

HU Win XP-Pro Recovery CD (models 22G 71G 32G)

71P6553

CZ Win XP-Pro Recovery CD (models 22G 71G 32G)

71P6541

TR Win XP-Pro Recovery CD (models 22G 71G 32G)

71P6549

GK Win XP-Pro Recovery CD (models 22G 71G 32G)

71P6561

Japanese Win XP-Pro Recovery CD

71P5958

Simplified Chinese Win XP-Pro Recovery CD

71P6093

Taiwan TC Win Xp-Pro Recovery CD

71P6096

Hong Kong TC Win XP-Pro Recovery CD

71P6099

Keyboards (PS/2 Fullwidth ID Black)

FRU#

CRU?

US English (models 22G 23U 24U 71G 31U 32G)

32P5100

Arabic (model 22G 71G 32G)

32P5101

Keyboards (PS/2 Fullwidth ID Black)

FRU#

CRU?

Belgian/French (model 22G 71G 32G)

32P5102

Belgian/UK (model 22G 71G 32G)

32P5103

Bulgarian (model 22G 71G 32G)

32P5104

Chinese/US

32P5105

Czech (model 22G 71G 32G)

32P5106

Danish (model 22G 71G 32G)

32P5107

Dutch (model 22G 71G 32G)

32P5108

French (model 22G 71G 32G)

32P5109

French Canadian

32P5110

French Canadian

32P5111

German (model 22G 71G 32G)

32P5112

Greek (model 22G 71G 32G)

32P5113

Hebrew (model 22G 71G 32G)

32P5114

Hungarian (model 22G 71G 32G)

32P5115

Iceland (model 22G 71G 32G)

32P5116

Italian (model 22G 71G 32G)

32P5117

Japanese

32P5118

Korean

32P5119

LA Spanish (models 23S 23Y 24S 24Y 31S 31Y)

32P5120

Norwegian (model 22G 71G 32G)

32P5121

Polish (model 22G 71G 32G)

32P5122

Portuguese (model 22G 71G 32G)

32P5123

Romanian (model 22G 71G 32G)

32P5124

Russian (model 22G 71G 32G)

32P5125

Russian/Cy (model 22G 71G 32G)

32P5126

Serbian/Cyrillic (model 22G 71G 32G)

32P5127

Slovak (model 22G 71G 32G)

32P5128

Spanish (model 22G 71G 32G)

32P5129

Swedish/Finn (model 22G 71G 32G)

32P5130

Swiss F/G (model 22G 71G 32G)

32P5131

Thailand

32P5132

Turkish (model 22G 71G 32G)

32P5133

Turkish (model 22G 71G 32G)

32P5134

UK English (model 22G 71G 32G)

32P5135

US International (model 22G 71G 32G)

32P5136

Yugoslav/Latin (model 22G 71G 32G)

32P5137

Brazil/Portuguese (models 23P 24P 31P)

32P5138

FRU#

CRU?

6952301

Power Cords
Line Cord (models 22G 23U 23S 23P 24U 24S 24P 71G
31U 31S 31P 32G)

Chapter 8. Parts listing

89

Power Cords

Item #

90

FRU#

CRU?

Line Cord

13F9939

Line Cord (model 22G 71G 32G)

13F9978

Line Cord (model 22G 71G 32G)

14F0032

Line Cord (model 22G 71G 32G)

13F9996

Line Cord (model 22G 23S 23P 23Y 24S 24P 24Y 71G
31S 31P 31Y 32G)

14F0068

Line Cord (models 23Y 24Y 31Y)

36L8879

Line Cord

1838576

Line Cord

02K0545

Line Cord (model 22G 71G 32G)

14F0086

Line Cord (model 22G 71G 32G)

14F0014

Line Cord (model 22G 71G 32G)

14F0050

Machine Type 8318

FRU#

CRU?

Top cover, black (all models)

49P3692

Front bezel, black (all models)

49P3693

CD-ROM Drive 48X - Black (models 31U 31F 31S 31P

31D 31Y 31G 31A 31T 31C 31B 31V 31H 31J 31M)

33P3203

CD-ROM Drive 48X - Black (models 31U 31F 31S 31P

31D 31Y 31G 31A 31T 31C 31B 31V 31H 31J 31M)

33P3207

CD-ROM Drive 48X - Black (models 31U 31F 31S 31P

31D 31Y 31G 31A 31T 31C 31B 31V 31H 31J 31M)

33P3211

CD-ROM Drive 48X - Black (models 31U 31F 31S 31P

31D 31Y 31G 31A 31T 31C 31B 31V 31H 31J 31M)

33P3215

DVD-ROM 16X/48X - Black

33P3259

DVD-ROM 16X/48X - Black

33P3281

DVD-ROM 16X/48X - Black

33P3277

40X12X40X CD-RW - Black

33P3269

40X12X40X CD-RW - Black

33P3273

FDD 3.5 1.44 MB (models 31U 31F 31S 31P 31D 31Y
31G 31A 31T 31C 31B 31V 31H 31M)

76H4091

FDD 3.5 1.44 MB (model 31J)

06P5291

HDD 40 GB EIDE (models 31U 31F 31S 31P 31D 31Y

31G 31A 31T 31C 31B 31V 31H 31J 31M)

19K1568

Chassis (all models)

49P3697

200W Power Supply (all models)

49P3689

Riser card assembly (all models)

49P3699

Memory 128MB SDRAM

33L3303

Memory 256MB SDRAM (models 31U 31F 31S 31P 31D

31Y 31G 31A 31T 31C 31B 31V 31H 31J 31M)

33L3305

10

Planar w/ 10/100 ethernet

03R0329

10

Planar w/ gigabit ethernet (models 31U 31F 31S 31P

31D 31Y 31G 31A 31T 31C 31B 31V 31H 31J 31M)

03R0331

Hardware Maintenance Manual

Item #

Machine Type 8318

FRU#

CRU?

11

Processor P4 1.7 GHz

49P3677

11

Processor P4 1.8 GHz

49P3679

11

Processor P4 1.8 GHz

49P3683

11

Processor P4 2.0 GHz

49P3684

11

Processor P4 2.0GHz

74P1605

11

Processor P4 2.1 GHz

74P1607

11

Processor P4 2.2 GHz

74P1609

11

Processor P4 2.26 GHz

49P3685

11

Processor P4 2.4 GHz (models 31U 31F 31S 31P 31D

31Y 31G 31A 31T 31C 31B 31V 31H 31J 31M)

49P3686

11

Processor P4 2.53 GHz

49P3775

11

Processor P4 2.66 GHz

74P1611

11

Processor P4 2.8 GHz

74P1613

12

Fan sink (all models)

49P3687

System fan (all models)

49P3694

Front bay assembly (all models)

49P3695

System screw kit (all models)

49P3696

HDD tray (all models)

49P3698

Fan duct (all models)

49P3700

Vertical stand (all models)

49P3701

Feet (all models)

49P3702

Cable, HDD, ATA100 (all models)

49P3703

Cable, CD-ROM (all models)

49P3704

Cable, FDD (all models)

49P3705

Cable, serial assembly (all models)

49P3707

Cable, power/LED (all models)

49P3708

Mouse, PS/2 2-button (black) (models 31U 31F 31S 31P

31D 31Y 31G 31A 31T 31C 31B 31V 31H 31J 31M)

24P0383

Mouse, scrollpoint III (black)

24P0485

Recovery CDs Win XP- Pro

FRU#

CRU?

US/UK/AP/TH Win XP-Pro Recovery CD (models

31U 31G 31A 31T 31H 31M 31M)

71P6485

FR/CF Win XP-Pro Recovery CD (models 31F 31G)

71P6505

GR Win XP-Pro Recovery CD (model 31G)

71P6493

IT Win XP-Pro Recovery CD (model 31G)

71P6513

BR Win XP-Pro Recovery CD (model 31P)

71P6525

SP/LA Win XP-Pro Recovery CD (models 31S 31D 31Y

31G)

71P6501

DK Win XP-Pro Recovery CD (model 31G)

71P6497

NL Win XP-Pro Recovery CD (model 31G)

71P6521

AE Win XP-Pro Recovery CD (model 31G)

71P6545

Chapter 8. Parts listing

91

Recovery CDs Win XP- Pro

92

Hardware Maintenance Manual

FRU#

CRU?

SV Win XP-Pro Recovery CD (model 31G)

71P6489

HE Win XP-Pro Recovery CD (model 31G)

71P6533

FI Win XP-Pro Recovery CD (model 31G)

71P6509

NO Win XP-Pro Recovery CD (model 31G)

71P6517

PL Win XP-Pro Recovery CD (model 31G)

71P6537

PO Win XP-Pro Recovery CD (model 31G)

71P6529

RU Win XP-Pro Recovery CD (model 31G)

71P6557

HU Win XP-Pro Recovery CD (model 31G)

71P6553

CZ Win XP-Pro Recovery CD (model 31G)

71P6541

TR Win XP-Pro Recovery CD (model 31G)

71P6549

GK Win XP-Pro Recovery CD (model 31G)

71P6561

Japanese Win XP-Pro Recovery CD (model 31J)

71P5958

Simplified Chinese Win XP-Pro Recovery CD (model

31C)

71P6093

Taiwan TC Win Xp-Pro Recovery CD (model 31V)

71P6096

Hong Kong TC Win XP-Pro Recovery CD (model 31B)

71P6099

Keyboards (PS/2 Fullwidth ID Black)

FRU#

CRU?

US English (models 31U 31G 31A 31C 31H 31M)

32P5100

Arabic (model 31G)

32P5101

Belgian/French (model 31G)

32P5102

Belgian/UK (model 31G)

32P5103

Bulgarian (model 31G)

32P5104

Chinese/US (models 31B 31V)

32P5105

Czech (model 31G)

32P5106

Danish (model 31G)

32P5107

Dutch (model 31G)

32P5108

French (model 31G)

32P5109

French Canadian (model 31F)

32P5110

French Canadian (model 31F)

32P5111

German (model 31G)

32P5112

Greek (model 31G)

32P5113

Hebrew (model 31G)

32P5114

Hungarian (model 31G)

32P5115

Iceland (model 31G)

32P5116

Italian (model 31G)

32P5117

Japanese (model 31J)

32P5118

Korean

32P5119

LA Spanish (models 31S 31D 31Y)

32P5120

Norwegian (model 31G)

32P5121

Polish (model 31G)

32P5122

Keyboards (PS/2 Fullwidth ID Black)

FRU#

CRU?

Portuguese (model 31G)

32P5123

Romanian (model 31G)

32P5124

Russian (model 31G)

32P5125

Russian/Cy (model 31G)

32P5126

Serbian/Cyrillic (model 31G)

32P5127

Slovak (model 31G)

32P5128

Spanish (model 31G)

32P5129

Swedish/Finn (model 31G)

32P5130

Swiss F/G (model 31G)

32P5131

Thailand (model 31T)

32P5132

Turkish (model 31G)

32P5133

Turkish (model 31G)

32P5134

UK English (model 31G)

32P5135

US International (model 31G)

32P5136

Yugoslav/Latin (model 31G)

32P5137

Brazil/Portuguese (model 31P)

32P5138

FRU#

CRU?

Line Cord (models 31U 31F 31S 31P 31D 31G 31A 31T
31V 31M 31M)

6952301

Line Cord (model 31A 31M)

13F9939

Line Cord (model 31G 31A 31M)

13F9978

Line Cord (model 31G 31A 31H 31M)

14F0032

Line Cord (model 31G)

13F9996

Line Cord (model 31S 31P 31D 31Y 31G)

14F0068

Line Cord (model 31Y)

36L8879

Line Cord (model 31J)

1838576

Line Cord (models 31C 31B 31H)

02K0545

Line Cord (model 31G)

14F0086

Line Cord (model 31G 31A 31M)

14F0014

Line Cord (model 31G)

14F0050

Power Cords

Item #

Machine Type 8319

FRU#

CRU?

Top cover, black (all models)

49P3692

Front bezel, black (all models)

49P3693

CD-ROM Drive 48X - Black (models 11U 11F 11G 11M

12U 12F 13C 21U 21F 21G 21M 22U 22F 23A 23C 23B
23V 23H 24C 24B 24H 31U 31F 31M 41U 41F 41G 71G
72G 74G 32M 41S 41P 41D 41Y 41M 41A 41C 41B 41V
41H 41J 44G 51U 51F 51G 75G 25G 45G 51C 1AA 1AT
46U 46S 46P 46Y 47A 47T 47B 47H 53B 53H 54M 61U
61S 61P 61Y 62U 62F 62S 62P 62Y 62C 63M 64A 64T
81U 81F 81S 81P 81Y 81G 81V 82C 82V 78G 79G)

33P3203

Chapter 8. Parts listing

93

Item #

94

Machine Type 8319

FRU#

CRU?

CD-ROM Drive 48X - Black (models 11U 11F 11G 11M

12U 12F 13C 21U 21F 21G 21M 22U 22F 23A 23C 23B
23V 23H 24C 24B 24H 31U 31F 31M 41U 41F 41G 71G
72G 74G 32M 41S 41P 41D 41Y 41M 41A 41C 41B 41V
41H 41J 44G 51U 51F 51G 75G 25G 45G 51C 1AA 1AT
46U 46S 46P 46Y 47A 47T 47B 47H 53B 53H 54M 61U
61S 61P 61Y 62U 62F 62S 62P 62Y 62C 63M 64A 64T
81U 81F 81S 81P 81Y 81G 81V 82C 82V 78G 79G)

33P3207

CD-ROM Drive 48X - Black (models 11U 11F 11G 11M

12U 12F 13C 21U 21F 21G 21M 22U 22F 23A 23C 23B
23V 23H 24C 24B 24H 31U 31F 31M 41U 41F 41G 71G
72G 74G 32M 41S 41P 41D 41Y 41M 41A 41C 41B 41V
41H 41J 44G 51U 51F 51G 75G 25G 45G 51C 1AA 1AT
46U 46S 46P 46Y 47A 47T 47B 47H 53B 53H 54M 61U
61S 61P 61Y 62U 62F 62S 62P 62Y 62C 63M 64A 64T
81U 81F 81S 81P 81Y 81G 81V 82C 82V 78G 79G)

33P3211

CD-ROM Drive 48X - Black (models 11U 11F 11G 11M

12U 12F 13C 21U 21F 21G 21M 22U 22F 23A 23C 23B
23V 23H 24C 24B 24H 31U 31F 31M 41U 41F 41G 71G
72G 74G 32M 41S 41P 41D 41Y 41M 41A 41C 41B 41V
41H 41J 44G 51U 51F 51G 75G 25G 45G 51C 1AA 1AT
46U 46S 46P 46Y 47A 47T 47B 47H 53B 53H 54M 61U
61S 61P 61Y 62U 62F 62S 62P 62Y 62C 63M 64A 64T
81U 81F 81S 81P 81Y 81G 81V 82C 82V 78G 79G)

33P3215

DVD-ROM 16X/48X - Black (models 43U 43F 52U 52F

65U 65F 65S 65P 65Y 83U 83F 83S 83P 83Y 84C)

33P3259

DVD-ROM 16X/48X - Black (models 43U 43F 52U 52F

65U 65F 65S 65P 65Y 83U 83F 83S 83P 83Y 84C)

33P3281

DVD-ROM 16X/48X - Black (models 43U 43F 52U 52F

65U 65F 65S 65P 65Y 83U 83F 83S 83P 83Y 84C)

33P3277

40X12X40X CD-RW - Black

33P3269

40X12X40X CD-RW - Black

33P3273

48X24X48X CD-RW - Black

33P3293

48X24X48X CD-RW - Black

33P3289

32x10x40x16x Combo Drive - Black (models 48U 48S

48P 48Y)

33P3251

FDD 3.5 1.44 MB (models 11U 11F 11G 11M 12U 12F
13C 21U 21F 21G 21M 22U 22F 23A 23C 23B 23V 23H
24C 24B 24H 31U 31F 31M 41U 41F 41G 43U 43F 71G
72G 74G CTO CAU CBU CCU CDU 32M 41S 41P 41D
41Y 41M 41A 41C 41B 41V 41H 44G 51U 51F 51G 52U
52F 75G CEU 25G 45G 51C 1AA 1AT 46U 46S 46P 46Y
47A 47T 47B 47H 48U 48S 48P 48Y 53B 53H 54M 61U
61S 61P 61Y 62U 62F 62S 62P 62Y 62C 63M 64A 64T
65U 65F 65S 65P 65Y 81U 81F 81S 81P 81Y 81G 81V
82C 82V 83U 83F 83S 83P 83Y 84C 78G 79G CFU CGU)

76H4091

FDD 3.5 1.44 MB (model 41J)

06P5291

Hardware Maintenance Manual

Item #

Machine Type 8319

FRU#

CRU?

HDD 40 GB EIDE (models 111U 11F 11G 11M 12U 12F

13C 21U 21F 21G 21M 22U 22F 23A 23C 23B 23V 23H
24C 24B 24H 31U 31F 31M 41U 41F 41G 42U 42F 43U
43F 71G 72G 74G 14U 14F 32M 41S 41P 41D 41Y 41M
41A 41C 41B 41V 41H 41J 44G 51U 51F 51G 52U 52F
75G 25G 45G 51C 1AA 1AT 46U 46S 46P 46Y 47A 47T
47B 47H 48U 48S 48P 48Y 53B 53H 54M 61U 61S 61P
61Y 62U 62F 62S 62P 62Y 62C 63M 64A 64T 65U 65F
65S 65P 65Y 81U 81F 81S 81P 81Y 81G 81V 83U 83F 83S
83P 83Y 78G)

19K1568

HDD 80 GB EIDE (models 82C 82V 84C 79G)

24P3665

Chassis (all models)

49P3697

200W Power Supply (all models)

49P3689

Riser card assembly (all models)

49P3699

Memory 128MB SDRAM (models 13C 23A 23C 23B

23V 23H 24C 24B 24H CTO CAU CBU CCU CDU CEU
1AA 1AT 47A 47T 47B 47H 53B 53H 64A 64T CFU
CGU)

33L3303

Memory 256MB SDRAM (models 11U 11F 11G 11M

12U 12F 21U 21F 21G 21M 22U 22F 31U 31F 31M 41U
41F 41G 42U 42F 43U 43F 71G 72G 74G 14U 14F 32M
41S 41P 41D 41Y 41M 41A 41C 41B 41V 41H 41J 44G
51U 51F 51G 52U 52F 75G 25G 45G 51C 46U 46S 46P
46Y 48U 48S 48P 48Y 54M 61U 61S 61P 61Y 62U 62F
62S 62P 62Y 62C 63M 65U 65F 65S 65P 65Y 81U 81F
81S 81P 81Y 81G 81V 82C 82V 83U 83F 83S 83P 83Y
84C 78G 79G)

33L3305

10

Planar w/ 10/100 ethernet (models 51C 1AA 1AT 46U

46S 46P 46Y 47A 47T 47B 47H 48U 48S 48P 48Y 53B
53H 61U 61S 61P 61Y 62U 62F 62S 62P 62Y 62C 64A
64T 81U 81F 81S 81P 81Y 81G 81V 82C 82V 78G 79G
CFU CGU 11U 11F 11G 11M 13C 21U 21F 21G 21M
23A 23C 23B 23V 23H 24C 24B 24H 31U 31F 31M 41U
41F 41G 42U 42F 71G 72G 74G CTO CAU CBU CCU
CDU 14U 14F 41S 41P 41D 41Y 41M 41A 41C 41B 41V
41H 41J 51U 51F 51G 75G CEU 25G 45G 51C)

03R0329

10

Planar w/ gigabit ethernet (models 54M 63M 65U 65F

65S 65P 65Y 83U 83F 83S 83P 83Y 84C12U 12F 22U 22F
43U 43F 32M 44G 52U 52F)

03R0331

11

Processor P4 1.7 GHz

49P3677

11

Processor P4 1.8 GHz (models 1AA 1AT)

49P3679

11

Processor P4 1.8 GHz (models 11U 11F 11G 11M 12U

12F 13C 71G CAU 14U 14F)

49P3683

11

Processor P4 2.0 GHz (models 21U 21F 21G 21M 22U

22F 23A 23C 23B 23V 23H 24C 24B 24H 72G CBU 25G)

49P3684

11

Processor P4 2.0GHz

74P1605

11

Processor P4 2.1 GHz

74P1607

11

Processor P4 2.2 GHz

74P1609

11

Processor P4 2.26 GHz (models 31U 31F 31M CCU

32M)

49P3685

Chapter 8. Parts listing

95

Item #

96

Machine Type 8319

FRU#

CRU?

11

Processor P4 2.4 GHz (models 41U 41F 41G 42U 42F

43U 43F 74G CDU 41S 41P 41D 41Y 41M 41A 41C 41B
41V 41H 41J 44G 45G 46U 46S 46P 46Y 47A 47T 47B
47H 48U 48S 48P 48Y)

49P3686

11

Processor P4 2.53 GHz (models 51U 51F 51G 52U 52F

75G CEU 51C 53B 53H 54M)

49P3775

11

Processor P4 2.66 GHz (models 61U 61S 61P 61Y 62U

62F 62S 62P 62Y 62C 63M 64A 64T 65U 65F 65S 65P
65Y 79G CFU)

74P1611

11

Processor P4 2.8 GHz (models 81U 81F 81S 81P 81Y

81G 81V 82C 82V 83U 83F 83S 83P 83Y 84C 78G CGU)

74P1613

12

Fan sink (all models)

49P3687

System fan (all models)

49P3694

Front bay assembly (all models)

49P3695

System screw kit (all models)

49P3696

HDD tray (all models)

49P3698

Fan duct (all models)

49P3700

Vertical stand (all models)

49P3701

Feet (all models)

49P3702

Cable, HDD, ATA100 (all models)

49P3703

Cable, CD-ROM (all models)

49P3704

Cable, FDD (all models)

49P3705

Cable, serial assembly (all models)

49P3707

Cable, power/LED (all models)

49P3708

Mouse, PS/2 2-button (black) (models 11U 11F 11G

11M 12U 12F 13C 21U 21F 21G 21M 22U 22F 23A 23C
23B 23V 23H 24C 24B 24H 31U 31F 31M 41U 41F 41G
42U 42F 43U 43F 71G 72G 74G CAU CBU CCU CDU
14U 14F 32M 41S 41P 41D 41Y 41M 41A 41C 41B 41V
41H 41J 44G 51U 51F 51G 52U 52F 75G CEU 25G 45G
51C 1AA 1AT 46U 46S 46P 46Y 47A 47T 47B 47H 48U
48S 48P 48Y 53B 53H 54M 61U 61S 61P 61Y 62U 62F
62S 62P 62Y 62C 63M 64A 64T 65U 65F 65S 65P 65Y
81U 81F 81S 81P 81Y 81G 81V 82C 82V 83U 83F 83S
83P 83Y 84C 78G 79G CFU CGU)

24P0383

Mouse, scrollpoint III (black)

24P0485

Recovery CDs Win2K

FRU#

CRU?

US/UK/AP/TH Win2000 Recovery CD (models 25G

45G 46U 61U)

71P6405

FR/CF Win2000 Recovery CD (models 25G 45G)

71P6425

GR Win2000 Recovery CD (models 25G 45G)

71P6413

IT Win2000 Recovery CD (models 25G 45G)

71P6433

BR Win2000 Recovery CD (models 46P 61P)

71P6445

SP/LA Win2000 Recovery CD (models 25G 45G 46S

46Y 61S 61Y)

71P6421

DK Win2000 Recovery CD (models 25G 45G)

71P6417

Hardware Maintenance Manual

Recovery CDs Win2K

FRU#

CRU?

NL Win2000 Recovery CD (models 25G 45G)

71P6441

AE Win2000 Recovery CD (models 25G 45G)

71P6465

SV Win2000 Recovery CD (models 25G 45G)

71P6409

HE Win2000 Recovery CD (models 25G 45G)

71P6453

FI Win2000 Recovery CD (models 25G 45G)

71P6429

NO Win2000 Recovery CD (models 25G 45G)

71P6437

PL Win2000 Recovery CD (models 25G 45G)

71P6457

PO Win2000 Recovery CD (models 25G 45G)

71P6449

RU Win2000 Recovery CD (models 25G 45G)

71P6477

HU Win2000 Recovery CD (models 25G 45G)

71P6473

CZ Win2000 Recovery CD (models 25G 45G)

71P6461

TR Win2000 Recovery CD (models 25G 45G)

71P6469

GK Win2000 Recovery CD (models 25G 45G)

71P6481

Japanese Win2000 Recovery CD

71P5962

Simplified Chinese Win2000 Recovery CD

62P8983

Taiwan Traditional Chinese Win2000 Recovery CD

62P8984

Hong Kong traditional Chinese Win2000 Recovery CD

62P8985

FRU#

CRU?

US/UK/AP/TH Win XP-Home Recovery CD (model

24H)

71P6565

FR/CF Win XP-Home Recovery CD

71P6585

GR Win XP-Home Recovery CD

71P6573

IT Win XP-Home Recovery CD

71P6593

BR Win XP-Home Recovery CD

71P6605

SP/LA Win XP-Home Recovery CD

71P6581

DK Win XP-Home Recovery CD

71P6577

NL Win XP-Home Recovery CD

71P6601

AE Win XP-Home Recovery CD

71P6625

SV Win XP-Home Recovery CD

71P6569

HE Win XP-Home Recovery CD

71P6613

FI Win XP-Home Recovery CD

71P6589

NO Win XP-Home Recovery CD

71P6597

PL Win XP-Home Recovery CD

71P6617

PO Win XP-Home Recovery CD

71P6609

RU Win XP-Home Recovery CD

71P6637

HU Win XP-Home Recovery CD

71P6633

CZ Win XP-Home Recovery CD

71P6621

TR Win XP-Home Recovery CD

71P6629

GK Win XP-Home Recovery CD

71P6641

Japanese Win XP-Home Recovery CD

71P6066

Recovery CDs Win XP- Home

Chapter 8. Parts listing

97

Recovery CDs Win XP- Home

FRU#

CRU?

Simplified Chinese Win XP-Home Recovery CD

(model 24C)

71P6084

Taiwan TC WinXP-Home Recovery CD

71P6087

Hong Kong TC Win XP-Home Recovery CD (model

24B)

71P6090

FRU#

CRU?

US/UK/AP/TH Win XP-Pro Recovery CD (models

11U 11G 11M 12U 21U 21G 21M 22U 23A 23H 24H
31U 31M 41U 41G 42U 43U 71G 72G 74G 14U 32M
41M 41A 41H 44G 51U 51G 52U 75G 1AA 1AT 47A
47T 47H 48U 53H 54M 62U 63M 64A 64T 65U 81U
81G 83U 78G 79G)

71P6485

FR/CF Win XP-Pro Recovery CD (models 11F 11G 12F

21F 21G 22F 31F 41F 41G 42F 43F 71G 72G 74G 14F
44G 51F 51G 52F 75G 62F 65F 81F 81G 83F 78G 79G)

71P6505

GR Win XP-Pro Recovery CD (models 11G 21G 41G

71G 72G 74G 44G 51G 75G 81G 78G 79G)

71P6493

IT Win XP-Pro Recovery CD (models 11G 21G 41G

71G 72G 74G 44G 51G 75G 81G 78G 79G)

71P6513

BR Win XP-Pro Recovery CD (models 41P 48P 62P 65P

81P 83P)

71P6525

SP/LA Win XP-Pro Recovery CD (models 11G 21G

41G 71G 72G 74G 41S 41D 41Y 44G 51G 75G 48S 48Y
62S 62Y 65S 65Y 81S 81Y 81G 83S 83Y 78G 79G)

71P6501

DK Win XP-Pro Recovery CD (models 11G 21G 41G

71G 72G 74G 44G 51G 75G 81G 78G 79G)

71P6497

NL Win XP-Pro Recovery CD (models 11G 21G 41G

71G 72G 74G 44G 51G 75G 81G 78G 79G)

71P6521

AE Win XP-Pro Recovery CD (models 11G 21G 41G

71G 72G 74G 44G 51G 75G 81G 78G 79G)

71P6545

SV Win XP-Pro Recovery CD (models 11G 21G 41G

71G 72G 74G 44G 51G 75G 81G 78G 79G)

71P6489

HE Win XP-Pro Recovery CD (models 11G 21G 41G

71G 72G 74G 44G 51G 75G 81G 78G 79G)

71P6533

FI Win XP-Pro Recovery CD (models 11G 21G 41G

71G 72G 74G 44G 51G 75G 81G 78G 79G)

71P6509

NO Win XP-Pro Recovery CD (models 11G 21G 41G

71G 72G 74G 44G 51G 75G 81G 78G 79G)

71P6517

PL Win XP-Pro Recovery CD (models 11G 21G 41G

71G 72G 74G 44G 51G 75G 81G 78G 79G)

71P6537

PO Win XP-Pro Recovery CD (models 11G 21G 41G

71G 72G 74G 44G 51G 75G 81G 78G 79G)

71P6529

RU Win XP-Pro Recovery CD (models 11G 21G 41G

71G 72G 74G 44G 51G 75G 81G 78G 79G)

71P6557

HU Win XP-Pro Recovery CD (models 11G 21G 41G

71G 72G 74G 44G 51G 75G 81G 78G 79G)

71P6553

CZ Win XP-Pro Recovery CD (models 11G 21G 41G

71G 72G 74G 44G 51G 75G 81G 78G 79G)

71P6541

Recovery CDs Win XP- Pro

98

Hardware Maintenance Manual

Recovery CDs Win XP- Pro

FRU#

CRU?

TR Win XP-Pro Recovery CD (models 11G 21G 41G

71G 72G 74G 44G 51G 75G 81G 78G 79G)

71P6549

GK Win XP-Pro Recovery CD (models 11G 21G 41G

71G 72G 74G 44G 51G 75G 81G 78G 79G)

71P6561

Japanese Win XP-Pro Recovery CD (model 41J)

71P5958

Simplified Chinese Win XP-Pro Recovery CD (models

13C 23C 41C 51C 62C 82C 84C)

71P6093

Taiwan TC Win Xp-Pro Recovery CD (models 23V 41V

81V 82V)

71P6096

Hong Kong TC Win XP-Pro Recovery CD (models 23B

41B)

71P6099

Keyboards (PS/2 Fullwidth ID Black)

FRU#

CRU?

US English (models 11U 11G 11M 12U 13C 21U 21G

21M 22U 23A 23C 23H 24C 24H 31U 31M 41U 41G
42U 43U 71G 72G 74G CAU CBU CCU CDU 14U
32M 41M 41A 41C 41H 44G 51U 51G 52U 75G CEU
25G 45G 51C 1AA 46U 47A 47H 48U 53H 54M 61U
62U 62C 63M 64A 65U 81U 81G 82C 83U 84C 78G
79G CFU CGU)

32P5100

Arabic (models 11G 22G 42G 71G 72G 74G 44G 51G
75G 25G 45G 81G 78G 79G)

32P5101

Belgian/French (models 11G 22G 42G 71G 72G 74G

44G 51G 75G 25G 45G 81G 78G 79G)

32P5102

Belgian/UK (models 11G 22G 42G 71G 72G 74G 44G

51G 75G 25G 45G 81G 78G 79G)

32P5103

Bulgarian (models 11G 22G 42G 71G 72G 74G 44G

51G 75G 25G 45G 81G 78G 79G)

32P5104

Chinese/US (models 23B 23V 24B 41B 41V 47B 53B

81V 82V)

32P5105

Czech (models 11G 22G 42G 71G 72G 74G 44G 51G
75G 25G 45G 81G 78G 79G)

32P5106

Danish (models 11G 22G 42G 71G 72G 74G 44G 51G
75G 25G 45G 81G 78G 79G)

32P5107

Dutch (models 11G 22G 42G 71G 72G 74G 44G 51G
75G 25G 45G 81G 78G 79G)

32P5108

French (models 11G 22G 42G 71G 72G 74G 44G 51G
75G 25G 45G 81G 78G 79G)

32P5109

French Canadian (model 11F 12F 21F 22F 31F 41F 42F
43F 14F 51F 52F 62F 65F 81F 83F)

32P5110

French Canadian (model 11F 12F 21F 22F 31F 41F 42F
43F 14F 51F 52F 62F 65F 81F 83F)

32P5111

German (models 11G 22G 42G 71G 72G 74G 44G 51G
75G 25G 45G 81G 78G 79G)

32P5112

Greek (models 11G 22G 42G 71G 72G 74G 44G 51G
75G 25G 45G 81G 78G 79G)

32P5113

Hebrew (models 11G 22G 42G 71G 72G 74G 44G 51G
75G 25G 45G 81G 78G 79G)

32P5114

Chapter 8. Parts listing

99

Keyboards (PS/2 Fullwidth ID Black)

100

Hardware Maintenance Manual

FRU#

CRU?

Hungarian (models 11G 22G 42G 71G 72G 74G 44G

51G 75G 25G 45G 81G 78G 79G)

32P5115

Iceland (models 11G 22G 42G 71G 72G 74G 44G 51G
75G 25G 45G 81G 78G 79G)

32P5116

Italian (models 11G 22G 42G 71G 72G 74G 44G 51G
75G 25G 45G 81G 78G 79G)

32P5117

Japanese (model 41J)

32P5118

Korean

32P5119

LA Spanish (models 41S 41D 41Y 46S 46Y 48S 48Y

61S 61Y 62S 62Y 65S 65Y 81S 81Y 83S 83Y)

32P5120

Norwegian (models 11G 22G 42G 71G 72G 74G 44G

51G 75G 25G 45G 81G 78G 79G)

32P5121

Polish (models 11G 22G 42G 71G 72G 74G 44G 51G
75G 25G 45G 81G 78G 79G)

32P5122

Portuguese (models 11G 22G 42G 71G 72G 74G 44G

51G 75G 25G 45G 81G 78G 79G)

32P5123

Romanian (models 11G 22G 42G 71G 72G 74G 44G

51G 75G 25G 45G 81G 78G 79G)

32P5124

Russian (models 11G 22G 42G 71G 72G 74G 44G 51G
75G 25G 45G 81G 78G 79G)

32P5125

Russian/Cy (models 11G 22G 42G 71G 72G 74G 44G

51G 75G 25G 45G 81G 78G 79G)

32P5126

Serbian/Cyrillic (models 11G 22G 42G 71G 72G 74G

44G 51G 75G 25G 45G 81G 78G 79G)

32P5127

Slovak (models 11G 22G 42G 71G 72G 74G 44G 51G
75G 25G 45G 81G 78G 79G)

32P5128

Spanish (models 11G 22G 42G 71G 72G 74G 44G 51G
75G 25G 45G 81G 78G 79G)

32P5129

Swedish/Finn (models 11G 22G 42G 71G 72G 74G

44G 51G 75G 25G 45G 81G 78G 79G)

32P5130

Swiss F/G (models 11G 22G 42G 71G 72G 74G 44G
51G 75G 25G 45G 81G 78G 79G)

32P5131

Thailand (model 1AT 47T 64T)

32P5132

Turkish (models 11G 22G 42G 71G 72G 74G 44G 51G
75G 25G 45G 81G 78G 79G)

32P5133

Turkish (models 11G 22G 42G 71G 72G 74G 44G 51G
75G 25G 45G 81G 78G 79G)

32P5134

UK English (models 11G 22G 42G 71G 72G 74G 44G

51G 75G 25G 45G 81G 78G 79G)

32P5135

US International (models 11G 22G 42G 71G 72G 74G

44G 51G 75G 25G 45G 81G 78G 79G)

32P5136

Yugoslav/Latin (models 11G 22G 42G 71G 72G 74G

44G 51G 75G 25G 45G 81G 78G 79G)

32P5137

Brazil/Portuguese (model 41P 46P 48P 61P 62P 65P

81P 83P)

32P5138

Power Cords

FRU#

CRU?

Line Cord (models 11U 11F 11G 11M 12U 12F 21U
21F 21G 21M 22U 22F 23A 23V 31U 31F 31M 41U 41F
41G 42U 42F 43U 43F 71G 72G 74G CTO CAU CBU
CCU CDU 14U 14F 32M 41S 41P 41D 41M 41A 41V
44G 51U 51F 51G 52U 52F 75G CEU 25G 45G 1AA
1AT 46U 46S 46P 47A 47T 48U 48S 48P 54M 61U 61S
61P 62U 62F 62S 62P 63M 64A 64T 65U 65F 65S 65P
81U 81F 81S 81P 81G 81V 82V 83U 83F 83S 83P 78G
79G CFU CGU)

6952301

Line Cord (model 23A 41A 1AA 47A 64A)

13F9939

Line Cord (model 11G 21G 23A 41G 71G 72G 74G
41A 44G 51G 75G 25G 45G 1AA 47A 64A 81G 78G
79G)

13F9978

Line Cord (model 11G 21G 23A 23V 41G 71G 72G
74G 41A 41H 44G 51G 75G 25G 45G 1AA 47A 47H
53H 64A 81G 78G 79G)

14F0032

Line Cord (model 11G 21G 41G 71G 72G 74G 44G
51G 75G 25G 45G 81G 78G 79G)

13F9996

Line Cord (model 11G 21G 41G 71G 72G 74G 41S 41P
41D 41Y 44G 51G 75G 25G 45G 46S 46P 46Y 48S 48P
48Y 61S 61P 61Y 62S 62P 62Y 65S 65P 65Y 81S 81P
81Y 81G 83S 83P 83Y 78G 79G)

14F0068

Line Cord (model 41Y 46Y 48Y 61Y 62Y 65Y 81Y 83Y)

36L8879

Line Cord (model 41J)

1838576

Line Cord (models 13C 23C 23B 23H 24C 24B 24H
41C 41B 41H 51C 47B 47H 53B 53H 62C 82C 84C)

02K0545

Line Cord (model 11G 21G 41G 71G 72G 74G 44G
51G 75G 25G 45G 81G 78G 79G)

14F0086

Line Cord (model 11G 21G 23A 41G 71G 72G 74G
41A 44G 51G 75G 25G 45G 1AA 47A 64A 81G 78G
79G)

14F0014

Line Cord (model 11G 21G 41G 71G 72G 74G 44G
51G 75G 25G 45G 81G 78G 79G)

14F0050

Chapter 8. Parts listing

101

102

Hardware Maintenance Manual

Chapter 9. Additional Service Information

Security features
Security features in this section include the following:
v Passwords
v Vital Product Data
v Management Information Format (MIF)
v Alert on LAN

Passwords
The following section provides information about computer hardware and
software-related passwords.
v Power-on Password
v Administrator Password
v Operating System Password
Power-on and Administrator passwords are set in the Setup Utility program. See
IBM Setup Utility program on page 9 for information about running the Setup
Utility.

Power-on password
A power-on password denies access to the computer by an unauthorized user
when the computer is powered on. When a power-on password is active, the
password prompt appears on the screen each time the computer is powered on.
The computer starts after the proper password is entered.

Removing a power-on password

To service a computer with an active and unknown power-on password, power-off
the computer and use the following procedure.
Note: On some models, this procedure will also remove the administrator password.

1. Unplug the power cord and remove the top cover.

2. Refer to Identifying parts on the system board on page 23 to find the
recovery jumper.
3. Move the clear CMOS/BIOS recovery jumper from normal to recovery.
4. Power-on the computer. The system senses the change in the position and
erases the password. Wait for the beeps. Power the system off and move the
jumper back to its original position.
5. Remind the user to enter a new password when service is complete.

Administrator password
The administrator password is used to restrict access to the Configuration/Setup
Utility program. If the administrator password is activated, and you do not enter
the administrator password, the configuration can be viewed but not changed.

Administrator password control

The Administrator password is set in the Setup Configuration. Refer to IBM Setup
Utility program on page 9.

Copyright IBM Corp. 2001

103

Operating system password

An operating system password is very similar to a power-on password and denies
access to the computer by an unauthorized user when the password is activated.
The computer is unusable until the password is entered and recognized by the
computer.

Vital product data

Each computer has a unique Vital Product Data (VPD) code stored in the
nonvolatile memory on the system board. After you replace the system board, the
VPD must be updated. To update the VPD, see Flash (BIOS/VPD) update
procedure on page 105.

Desktop Management Interface (DMI)

Desktop Management Interface (DMI) is data containing a list of the system unit
serial number along with all serialized components (for example, system board,
riser card, memory, and processor). This can be viewed with a DMI (SM BIOS)
browser.

Alert on LAN
Alert on LAN provides notification of changes in the computer, even when the

computer power is turned off. Working with DMI and Wake on LAN
technologies, Alert on LAN helps to manage and monitor the hardware and
software features of the computer. Alert on LAN generates notifications to the
server of these occurrences:
v Computer disconnected from the network
v Computer unplugged from the power outlet
v All POST errors
v Operating system or POST hang condition
Alert on LAN events are configured to be Enabled or Disabled from the LAN
server only, and not from the computer. See the LAN administrator for
configuration status information.

BIOS levels
An incorrect level of BIOS can cause false errors and unnecessary FRU
replacement. Use the following information to determine the current level of BIOS
installed in the computer, the latest BIOS available for the computer, and where to
obtain the latest level of BIOS.
v Current Level BIOS information
Run the Configuration Utility to determine the level of BIOS installed.
v Sources for determining the latest level BIOS available
1. IBM Home Page
http://www.ibm.com/pc/us/
2. PC PartnerInfo-Technical Database (CTSTIPS.NSF)

3. HelpCenter
4. Levels 1 and 2 Support

5. RETAIN
v Sources for obtaining the latest level BIOS available
1. IBM Home Page

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http://www.ibm.com/pc/us/
2. PC PartnerInfo-Technical Database (CTSTIPS.NSF)
3. HelpCenter
4. Levels 1 and 2 Support
To update (flash) the BIOS, see Flash (BIOS/VPD) update procedure on page
105.

Flash (BIOS/VPD) update procedure

Attention:
Refer to the information label located inside the system unit cover for any model-specific
information.

1. Power-off the computer.

2. Insert the flash update diskette into drive A.
3. Power-on the computer.
4. When the Update Utility appears; select the country/keyboard, then press
Enter.
5. If the computer serial number was previously recorded, the number is
displayed with an option to update it. Press Y to update the serial number, or
N to skip.
6. Type the 7-digit serial number of the computer you are servicing, then press
Enter.
7. Follow the instructions on the screen to complete the flash (BIOS/VPD) update
procedure.

Flash recovery boot block jumper

Attention:
If an interruption occurs during a Flash/BIOS upgrade, the BIOS might be left in an
unusable state. The Boot Block jumper enables you to restart the system and recover the
BIOS.

To perform a Flash/BIOS recovery using the recovery jumper, use the following
procedure.
1. Power-off the computer and remove the cover.
2. Move the system board recovery jumper to the clear position. Refer to
Identifying parts on the system board on page 23 or the label inside the
computer for more information.
3. Place the cover back on the system.
4. Place the BIOS flash recovery diskette in the floppy disk drive.
5. Restore power to the system by plugging in the power cord.
6. During the recovery process, there will be a sequence of short beeps. This
sequence of beeps will be followed by a single long beep and then silence
from the system speaker. During this process there will be no video. After the
last long beep, hold the power button in for approximately ten seconds to
turn the system off.
7. Remove the power cord and cover.
Chapter 9. Additional Service Information

105

8. Return the boot block recovery jumper to its original position and replace the
cover.
9. Connect the power cord back to the system and power the system on. When
the system POST tests, it will report several POST errors. These errors can be
ignored. The standard POST/BIOS Update Utility screen will appear after a
pause.
10. Select the desired language from the list and press Enter.
11. Enter the serial number of the system and press Enter.
12. Enter the Machine Type and model number of the system and press Enter.
13. If a prompt appears stating that the BIOS ROM is older than (or the same as)
the BIOS ROM image, press Y to continue.
14. When the flash programming is complete, remove the diskette from the drive
and press any key to restart the system.

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Power management
Power management reduces the power consumption of certain components of the
computer such as the system power supply, processor, hard disk drives, and some
monitors. Advanced Power Management and Rapid Resume Manager are
features of some personal computers.

Automatic configuration and power interface (ACPI) BIOS

Being an ACPI BIOS system, the operating system is allowed to control the power
management features of the computer and the setting for Advanced Power
Management (APM) BIOS mode are ignored. Not all operating systems support
ACPI BIOS mode.

Advanced Power Management

Energy-saving settings can be viewed and changed by using the Advanced Power
Management menu in the Configuration/Setup Utility program.
Attention:
If a device, such as a monitor, does not have power-management capabilities, it can be
damaged when exposed to a reduced-power state. Before making energy-saving selections
for the monitor, check the documentation supplied with the monitor to see if it supports
Display Power Management Signaling (DPMS).

Automatic Hardware Power Management features

Automatic Hardware Power Management can reduce the power states of the
computer, processor, and monitor (if the monitor supports DPMS) if they are
inactive for a predetermined length of time.
Set the time for the system to enter a low-power state.
You can define the amount of energy savings by specifying values for the
following options.
v
System Power
Select On for the computer to remain on.
Select Off for the computer to shut down.

Automatic Power-On features

The Automatic Power-On features within the Power Management menu allow you
to enable and disable features that turn on the computer automatically.
v Serial Port A Ring Detect: With this feature set to Enabled and an external
modem connected to serial port (COM1), the computer will turn on
automatically when a ring is detected on the modem.
v PCI Modem Ring Detect: With this feature set to Enabled , the computer will
turn on automatically when a ring is detected on the internal modem.
v PCI Wake Up: This feature allow PCI cards that support this capability to wake
the system.
v Wake Up on Alarm: You can specify a date and time at which the computer will
be turned on automatically. This can be either a single event or a daily event.
v Wake on LAN: If the computer has a properly configured token-ring or Ethernet
LAN adapter card that is Wake on LAN-enabled and there is remote network
Chapter 9. Additional Service Information

107

management software, you can use the IBM-developed Wake on LAN feature.
When you set Wake on LAN to Enabled, the computer will turn on when it
receives a specific signal from another computer on the local area network
(LAN). For further information, see Alert on LAN on page 104.

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Hardware Maintenance Manual

Chapter 10. Related service information

Note: The service procedures are designed to help you isolate problems. They are
written with the assumption that you have model-specific training on all
computers, or that are familiar with the computers, functions, terminology,
and service information provided in this manual.

Safety information
The following section contains the safety information that you need to be familiar
with before servicing an IBM computer.

General safety
Follow these rules to ensure general safety:
v Observe good housekeeping in the area of the machines during and after
maintenance.
v When lifting any heavy object:
1. Ensure you can stand safely without slipping.
2. Distribute the weight of the object equally between your feet.
3. Use a slow lifting force. Never move suddenly or twist when you attempt to
lift.
4. Lift by standing or by pushing up with your leg muscles; this action removes
the strain from the muscles in your back. Do not attempt to lift any objects that
weigh more than 16 kg (35 lb) or objects that you think are too heavy for you.
v Do not perform any action that causes hazards to the customer, or that makes
the equipment unsafe.
v Before you start the machine, ensure that other service representatives and the
customers personnel are not in a hazardous position.
v Place removed covers and other parts in a safe place, away from all personnel,
while you are servicing the machine.
v Keep your tool case away from walk areas so that other people will not trip over
it.
v Do not wear loose clothing that can be trapped in the moving parts of a
machine. Ensure that your sleeves are fastened or rolled up above your elbows.
If your hair is long, fasten it.
v Insert the ends of your necktie or scarf inside clothing or fasten it with a
nonconductive clip, approximately 8 centimeters (3 inches) from the end.
v Do not wear jewelry, chains, metal-frame eyeglasses, or metal fasteners for your
clothing.
Remember: Metal objects are good electrical conductors.
v Wear safety glasses when you are: hammering, drilling soldering, cutting wire,
attaching springs, using solvents, or working in any other conditions that might
be hazardous to your eyes.
v After service, reinstall all safety shields, guards, labels, and ground wires.
Replace any safety device that is worn or defective.
v Reinstall all covers correctly before returning the machine to the customer.

Copyright IBM Corp. 2001

109

Electrical safety

CAUTION:
Electrical current from power, telephone, and communication cables can be
hazardous. To avoid personal injury or equipment damage, disconnect the
attached power cords, telecommunication systems, networks, and modems before
you open the server/workstation covers, unless instructed otherwise in the
installation and configuration procedures.
Observe the following rules when working on electrical equipment.
Important: Use only approved tools and test equipment. Some hand tools have
handles covered with a soft material that does not insulate you when
working with live electrical currents.
Many customers have, near their equipment, rubber floor mats that
contain small conductive fibers to decrease electrostatic discharges. Do
not use this type of mat to protect yourself from electrical shock.
v Find the room emergency power-off (EPO) switch, disconnecting switch, or
electrical outlet. If an electrical accident occurs, you can then operate the switch
or unplug the power cord quickly.
v Do not work alone under hazardous conditions or near equipment that has
hazardous voltages.
v Disconnect all power before:
Performing a mechanical inspection
Working near power supplies
Removing or installing main units
v Before you start to work on the machine, unplug the power cord. If you cannot
unplug it, ask the customer to power-off the wall box that supplies power to the
machine and to lock the wall box in the off position.
v If you need to work on a machine that has exposed electrical circuits, observe
the following precautions:
Ensure that another person, familiar with the power-off controls, is near you.
Remember: Another person must be there to switch off the power, if
necessary.
Use only one hand when working with powered-on electrical equipment;
keep the other hand in your pocket or behind your back.
Remember: There must be a complete circuit to cause electrical shock. By
observing the above rule, you may prevent a current from passing through
your body.
When using testers, set the controls correctly and use the approved probe
leads and accessories for that tester.
Stand on suitable rubber mats (obtained locally, if necessary) to insulate you
from grounds such as metal floor strips and machine frames.

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Hardware Maintenance Manual

Observe the special safety precautions when you work with very high voltages;
these instructions are in the safety sections of maintenance information. Use
extreme care when measuring high voltages.
v Regularly inspect and maintain your electrical hand tools for safe operational
condition.
v Do not use worn or broken tools and testers.
v Never assume that power has been disconnected from a circuit. First, check that it
has been powered-off.
v Always look carefully for possible hazards in your work area. Examples of these
hazards are moist floors, nongrounded power extension cables, power surges,
and missing safety grounds.
v Do not touch live electrical circuits with the reflective surface of a plastic dental
mirror. The surface is conductive; such touching can cause personal injury and
machine damage.
v Do not service the following parts with the power on when they are removed
from their normal operating places in a machine:
Power supply units
Pumps
Blowers and fans
Motor generators
and similar units. (This practice ensures correct grounding of the units.)
v If an electrical accident occurs:
Use caution; do not become a victim yourself.
Switch off power.
Send another person to get medical aid.

Safety inspection guide

The intent of this inspection guide is to assist you in identifying potentially unsafe
conditions on these products. Each machine, as it was designed and built, had
required safety items installed to protect users and service personnel from injury.
This guide addresses only those items. However, good judgment should be used to
identify potential safety hazards due to attachment of non-IBM features or options
not covered by this inspection guide.
If any unsafe conditions are present, you must determine how serious the apparent
hazard could be and whether you can continue without first correcting the
problem.
Consider these conditions and the safety hazards they present:
v Electrical hazards, especially primary power (primary voltage on the frame can
cause serious or fatal electrical shock).
v Explosive hazards, such as a damaged CRT face or bulging capacitor
v Mechanical hazards, such as loose or missing hardware
The guide consists of a series of steps presented in a checklist. Begin the checks
with the power off, and the power cord disconnected.
Checklist:
1. Check exterior covers for damage (loose, broken, or sharp edges).
2. Power-off the computer. Disconnect the power cord.
Chapter 10. Related service information

111

3. Check the power cord for:

a. A third-wire ground connector in good condition. Use a meter to measure
third-wire ground continuity for 0.1 ohm or less between the external
ground pin and frame ground.
b. The power cord should be the appropriate type as specified in the parts
listings.
c. Insulation must not be frayed or worn.
4. Remove the cover.
5. Check for any obvious non-IBM alterations. Use good judgment as to the safety
of any non-IBM alterations.
6. Check inside the unit for any obvious unsafe conditions, such as metal filings,
contamination, water or other liquids, or signs of fire or smoke damage.
7. Check for worn, frayed, or pinched cables.
8. Check that the power-supply cover fasteners (screws or rivets) have not been
removed or tampered with.

Handling electrostatic discharge-sensitive devices

Any computer part containing transistors or integrated circuits (ICs) should be
considered sensitive to electrostatic discharge (ESD). ESD damage can occur when
there is a difference in charge between objects. Protect against ESD damage by
equalizing the charge so that the machine, the part, the work mat, and the person
handling the part are all at the same charge.
Notes:
1. Use product-specific ESD procedures when they exceed the requirements noted
here.
2. Make sure that the ESD protective devices you use have been certified (ISO
9000) as fully effective.
When handling ESD-sensitive parts:
v Keep the parts in protective packages until they are inserted into the product.
v Avoid contact with other people.
v Wear a grounded wrist strap against your skin to eliminate static on your body.
v Prevent the part from touching your clothing. Most clothing is insulative and
retains a charge even when you are wearing a wrist strap.
v Use the black side of a grounded work mat to provide a static-free work surface.
The mat is especially useful when handling ESD-sensitive devices.
v Select a grounding system, such as those listed below, to provide protection that
meets the specific service requirement.
Note: The use of a grounding system is desirable but not required to protect
against ESD damage.
Attach the ESD ground clip to any frame ground, ground braid, or green-wire
ground.
Use an ESD common ground or reference point when working on a
double-insulated or battery-operated system. You can use coax or
connector-outside shells on these systems.
Use the round ground-prong of the ac plug on ac-operated computers.

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Hardware Maintenance Manual

Grounding requirements
Electrical grounding of the computer is required for operator safety and correct
system function. Proper grounding of the electrical outlet can be verified by a
certified electrician.

Safety notices (multi-lingual translations)

The caution and danger safety notices in this section are provided in the following
languages:
v English
v Brazilian/Portuguese
v Chinese
v French
v German
v Italian
v Korean
v Spanish

DANGER
Electrical current from power, telephone and communication cables is hazardous.
To avoid a shock hazard:
v Do not connect or disconnect any cables or perform installation, maintenance,
or reconfiguration of this product during an electrical storm.
v Connect all power cords to a properly wired and grounded electrical outlet.
v Connect to properly wired outlets any equipment that will be attached to this
product.
v When possible, use one hand only to connect or disconnect signal cables.
v Never turn on any equipment when there is evidence of fire, water, or
structural damage.
v Disconnect the attached power cords, telecommunications systems, networks,
and modems before you open the device covers, unless instructed otherwise
in the installation and configuration procedures.
v Connect and disconnect cables as described in the following table when
installing, moving, or opening covers on this product or attached devices.
To Connect

To Disconnect

1. Turn everything OFF.

1. Turn everything OFF.

2. First, attach all cables to devices.

2. First, remove power cords from outlet.

3. Attach signal cables to connectors.

3. Remove signal cables from connectors.

4. Attach power cords to outlet.

4. Remove all cables from devices.

5. Turn device ON.

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CAUTION:
When replacing the lithium battery, use only IBM Part Number 33F8354 or an
equivalent type battery recommended by the manufacturer. If your system has a
module containing a lithium battery, replace it only with the same module type
made by the same manufacturer. The battery contains lithium and can explode if
not properly used, handled, or disposed of.
Do not:
v Throw or immerse into water
v Heat to more than 100C (212F)
v Repair or disassemble
Dispose of the battery as required by local ordinances or regulations.

CAUTION:
When laser products (such as CD-ROMs, DVD-ROM drives, fiber optic devices,
or transmitters) are installed, note the following:
v Do not remove the covers. Removing the covers of the laser product could
result in exposure to hazardous laser radiation. There are no serviceable parts
inside the device.
v Use of controls or adjustments or performance of procedures other than those
specified herein might result in hazardous radiation exposure.

DANGER: Some laser products contain an embedded Class 3A or Class 3B laser

diode. Note the following:
Laser radiation when open. Do not stare into the beam, do not view
directly with optical instruments, and avoid direct exposure to the
beam.

18 kg (37 lbs)

32 kg (70.5 lbs)

CAUTION:
Use safe practices when lifting.

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55 kg (121.2 lbs)

CAUTION:
The power control button on the device and the power switch on the power
supply do not turn off the electrical current supplied to the device. The device
also might have more than one power cord. To remove all electrical current from
the device, ensure that all power cords are disconnected from the power source.

2
1

CAUTION:
Do not place any object weighing more than 82 kg (180 lbs.) on top of
rack-mounted devices.

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PERIGO
A corrente eltrica proveniente de cabos de alimentao, de telefone e de
comunicaes perigosa.
Para evitar risco de choque:
v No conecte ou desconecte cabos e no realize instalao, manuteno ou
reconfigurao deste produto durante uma tempestade com raios.
v Conecte todos os cabos de alimentao a tomadas eltricas corretamente
instaladas e aterradas.
v Conecte todos os equipamentos ao qual esse produto ser conectado a tomadas
corretamente instaladas.
v Sempre que possvel, utilize apenas uma das mos para conectar ou desconectar
cabos de sinal.
v Nunca ligue qualquer equipamento quando existir evidncia de danos por fogo,
gua ou na estrutura.
v Desconecte cabos de alimentao, sistemas de telecomunicao, redes e modems
antes de abrir as tampas dos dispositivos, a menos que especificado de maneira
diferente nos procedimentos de instalao e configurao.
v Conecte e desconecte cabos conforme descrito na seguinte tabela, ao instalar ou
movimentar este produto ou os dispositivos conectados, ou ao abrir suas
tampas.
Para Conectar:

Para Desconectar:

1. DESLIGUE Tudo.

1. DESLIGUE Tudo.

2. Primeiramente, conecte todos os cabos

aos dispositivos.

2. Primeiramente, remova os cabos de

alimentao das tomadas.

3. Conecte os cabos de sinal aos

conectores.

3. Remova os cabos de sinal dos conectores.

4. Remova todos os cabos dos dispositivos.

4. Conecte os cabos de alimentao s

tomadas.
5. LIGUE os dispositivos.

CUIDADO:
Ao substituir a bateria de ltio, utilize apenas uma bateria IBM, Nmero de Pea
33F8354 ou uma bateria de tipo equivalente, recomendada pelo fabricante. Se o seu
sistema possui um mdulo com uma bateria de ltio, substitua-o apenas pelo
mesmo tipo de mdulo, do mesmo fabricante. A bateria contm ltio e pode
explodir se no for utilizada, manuseada e descartada de maneira correta.
No:
v Jogue ou coloque na gua
v Aquea a mais de 100C (212F)
v Conserte nem desmonte

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Para descartar a bateria, entre em contato com a rea de atendimento a clientes

IBM, pelo telefone (011) 889-8986, para obter informaes sobre como enviar a
bateria pelo correio para a IBM.

PRECAUCIN:
Quando produtos a laser (unidades de CD-ROM, unidades de DVD, dispositivos
de fibra tica, transmissores, etc.) estiverem instalados, observe o seguinte:
v No remova as tampas. A remoo das tampas de um produto a laser pode
resultar em exposio prejudicial radiao de laser. Nenhuma pea localizada
no interior do dispositivo pode ser consertada.
v A utilizao de controles ou ajustes ou a execuo de procedimentos diferentes
dos especificados aqui pode resultar em exposio prejudicial radiao.
PERIGO
Alguns produtos a laser contm um diodo laser da Classe 3A ou Classe 3B
embutido. Observe o seguinte:
Radiao de laser quando aberto. No olhe diretamente para o raio a olho nu ou
com instrumentos ticos, e evite exposio direta ao raio.

18 kg (37 lbs)

32 kg (70.5 lbs)

55 kg (121.2 lbs)

CUIDADO:
Ao levantar a mquina, faa-o com segurana.

CUIDADO:
Os botes Liga/Desliga localizados no dispositivo e na fonte de alimentao no
desligam a corrente eltrica fornecida ao dispositivo. O dispositivo tambm pode
ter mais de um cabo de alimentao. Para remover toda a corrente eltrica do
dispositivo, assegure que todos os cabos de alimentao estejam desconectados da

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fonte de energia eltrica.

2
1

CUIDADO:

CUIDADO:

No coloque nenhum objeto com peso superior a 82 kg (180 lbs.) sobre dispositivos
montados em rack.

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DANGER
Le courant lectrique passant dans les cbles de communication, ou les cordons
tlphoniques et dalimentation peut tre dangereux.
Pour viter tout risque de choc lectrique:
v Ne manipulez aucun cble et neffectuez aucune opration dinstallation,
dentretien ou de reconfiguration de ce produit au cours dun orage.
v Branchez tous les cordons dalimentation sur un socle de prise de courant
correctement cbl et mis la terre.
v Branchez sur des socles de prise de courant correctement cbls tout quipement
connect ce produit.
v Lorsque cela est possible, nutilisez quune seule main pour connecter ou
dconnecter les cbles dinterface.
v Ne mettez jamais un quipement sous tension en cas dincendie ou dinondation,
ou en prsence de dommages matriels.
v Avant de retirer les carters de lunit, mettez celle-ci hors tension et dconnectez
ses cordons dalimentation, ainsi que les cbles qui la relient aux rseaux, aux
systmes de tlcommunication et aux modems (sauf instruction contraire
mentionne dans les procdures dinstallation et de configuration).
v Lorsque vous installez ou que vous dplacez le prsent produit ou des
priphriques qui lui sont raccords, reportez-vous aux instructions ci-dessous
pour connecter et dconnecter les diffrents cordons.
Connexion

Dconnexion

1. Mettez les units hors tension.

1. Mettez les units hors tension.

2. Commencez par brancher tous les

cordons sur les units.

2. Dbranchez les cordons dalimentation

des prises.

3. Branchez les cbles dinterface sur des

connecteurs.

3. Dbranchez les cbles dinterface des

connecteurs.

4. Branchez les cordons dalimentation sur 4. Dbranchez tous les cbles des units.
des prises.
5. Mettez les units sous tension.

ATTENTION:
Remplacez la pile au lithium usage par une pile de rfrence identique
exclusivement - voir la rfrence IBM - ou par une pile quivalente
recommande par le fabricant. Si votre systme est dot dun module contenant
une pile au lithium, vous devez le remplacer uniquement par un module
identique, produit par le mme fabricant. La pile contient du lithium et prsente
donc un risque dexplosion en cas de mauvaise manipulation ou utilisation.
v Ne la jetez pas leau.
v Ne lexposez pas une temprature suprieure 100 C.
v Ne cherchez pas la rparer ou la dmonter.
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Pour la mise au rebut, reportez-vous la rglementation en vigueur.

ATTENTION:
Si des produits laser sont installs (tels que des units de CD-ROM ou de DVD,
des priphriques contenant des fibres optiques ou des metteurs-rcepteurs),
prenez connaissance des informations suivantes:
v Nouvrez pas ces produits pour viter une exposition directe au rayon laser.
Vous ne pouvez effectuer aucune opration de maintenance lintrieur.
v Pour viter tout risque dexposition au rayon laser, respectez les consignes de
rglage et dutilisation des commandes, ainsi que les procdures dcrites dans
le prsent document.

DANGER
Certains produits laser contiennent une diode laser de classe 3A ou 3B. Prenez
connaissance des informations suivantes:
Rayonnement laser lorsque le carter est ouvert. vitez de regarder fixement le
faisceau ou de lobserver laide dinstruments optiques. vitez une exposition
directe au rayon.

18 kg (37 lbs)

32 kg (70.5 lbs)

55 kg (121.2 lbs)

ATTENTION:
Faites-vous aider pour soulever ce produit.

ATTENTION:
Le bouton de mise sous tension/hors tension de lunit et linterrupteur
dalimentation du bloc dalimentation ne coupent pas larrive de courant
lectrique lintrieur de la machine. Il se peut que votre unit dispose de
plusieurs cordons dalimentation. Pour isoler totalement lunit du rseau
lectrique, dbranchez tous les cordons dalimentation des socles de prise de

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courant.

2
1

ATTENTION:
Ne posez pas dobjet dont le poids dpasse 82 kg sur les units montes en
armoire.

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VORSICHT
Elektrische Spannungen von Netz-, Telefon- und Datenbertragungsleitungen sind
gefhrlich.
Aus Sicherheitsgrnden:
v Bei Gewitter an diesem Gert keine Kabel anschlieen oder lsen. Ferner keine
Installations-, Wartungs- oder Rekonfigurationsarbeiten durchfhren.
v Gert nur an eine Schutzkontaktsteckdose mit ordnungsgem geerdetem
Schutzkontakt anschlieen.
v Alle angeschlossenen Gerte ebenfalls an Schutzkontaktsteckdosen mit
ordnungsgem geerdetem Schutzkontakt anschlieen.
v Signalkabel mglichst einhndig anschlieen oder lsen.
v Keine Gerte einschalten, wenn die Gefahr einer Beschdigung durch Feuer,
Wasser oder andere Einflsse besteht.
v Die Verbindung zu den angeschlossenen Netzkabeln,
Telekommunikationssystemen, Netzwerken und Modems ist vor dem ffnen des
Gehuses zu unterbrechen. Es sei denn, dies ist in den zugehrigen Installationsund Konfigurationsprozeduren anders angegeben.
v Nur nach den nachfolgend aufgefhrten Anweisungen arbeiten, die fr
Installation, Transport oder ffnen von Gehusen von Personal Computern oder
angeschlossenen Einheiten gelten.
Kabel anschlieen:

Kabel lsen:

1. Alle Gerte ausschalten und Netzstecker 1.

ziehen.
2.
2. Zuerst alle Kabel an Einheiten
3.
anschlieen.
4.
3. Signalkabel an Anschlubuchsen
anschlieen.

Alle Gerte ausschalten.

Zuerst Netzstecker von Steckdose lsen.
Signalkabel von Anschlubuchsen lsen.
Alle Kabel von Einheiten lsen.

4. Netzstecker an Steckdose anschlieen.

5. Gert einschalten.

ACHTUNG:
Eine verbrauchte Batterie nur durch eine Batterie mit der IBM Teilenummer
33F8354 oder durch eine vom Hersteller empfohlene Batterie ersetzen. Wenn Ihr
System ein Modul mit einer Lithium-Batterie enthlt, ersetzen Sie es immer mit
dem selben Modultyp vom selben Hersteller. Die Batterie enthlt Lithium und
kann bei unsachgemer Verwendung, Handhabung oder Entsorgung explodieren.
Die Batterie nicht:
v mit Wasser in Berhrung bringen.
v ber 100 C erhitzen.
v reparieren oder zerlegen.

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Die rtlichen Bestimmungen fr die Entsorgung von Sondermll beachten.

ACHTUNG:
Wenn ein Laserprodukt (z. B. CD-ROM-Laufwerke, DVD-Laufwerke, Einheiten mit
Glasfaserkabeln oder Transmitter) installiert ist, beachten Sie folgendes.
v Das Entfernen der Abdeckungen des CD-ROM-Laufwerks kann zu gefhrlicher
Laserstrahlung fhren. Es befinden sich keine Teile innerhalb des
CD-ROM-Laufwerks, die vom Benutzer gewartet werden mssen. Die
Verkleidung des CD-ROM-Laufwerks nicht ffnen.
v Steuer- und Einstellelemente sowie Verfahren nur entsprechend den
Anweisungen im vorliegenden Handbuch einsetzen. Andernfalls kann
gefhrliche Laserstrahlung auftreten.

VORSICHT
Manche CD-ROM-Laufwerke enthalten eine eingebaute Laserdiode der Klasse 3A
oder 3B. Die nachfolgend aufgefhrten Punkte beachten.
Laserstrahlung bei geffneter Tr. Niemals direkt in den Laserstrahl sehen, nicht
direkt mit optischen Instrumenten betrachten und den Strahlungsbereich meiden.

18 kg

32 kg

55 kg

ACHTUNG:
Beim Anheben der Maschine die vorgeschriebenen Sicherheitsbestimmungen
beachten.

ACHTUNG:
Mit dem Betriebsspannungsschalter an der Vorderseite des Servers und dem
Betriebsspannungsschalter am Netzteil wird die Stromversorgung fr den Server
nicht unterbrochen. Der Server knnte auch mehr als ein Netzkabel aufweisen. Um
die gesamte Stromversorgung des Servers auszuschalten, mu sichergestellt

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werden, da alle Netzkabel aus den Netzsteckdosen herausgezogen wurden.

2
1

ACHTUNG:

Keine Gegenstnde, die mehr als 82 kg wiegen, auf Rack-Einheiten ablegen.

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PERICOLO
La corrente elettrica circolante nei cavi di alimentazione, del telefono e di segnale
pericolosa.
Per evitare il pericolo di scosse elettriche:
v Non collegare o scollegare i cavi, non effettuare linstallazione, la manutenzione
o la riconfigurazione di questo prodotto durante i temporali.
v Collegare tutti i cavi di alimentazione ad una presa elettrica correttamente
cablata e munita di terra di sicurezza.
v Collegare qualsiasi apparecchiatura collegata a questo prodotto ad una presa
elettrica correttamente cablata e munita di terra di sicurezza.
v Quando possibile, collegare o scollegare i cavi di segnale con una sola mano.
v Non accendere qualsiasi apparecchiatura in presenza di fuoco, acqua o se sono
presenti danni allapparecchiatura stessa.
v Scollegare i cavi di alimentazione, i sistemi di telecomunicazioni, le reti e i
modem prima di aprire i coperchi delle unit, se non diversamente indicato nelle
procedure di installazione e configurazione.
v Collegare e scollegare i cavi come descritto nella seguente tabella quando si
effettuano linstallazione, la rimozione o lapertura dei coperchi di questo
prodotto o delle unit collegate.
Per collegare:

Per scollegare:

1. SPEGNERE tutti i dispositivi.

1. SPEGNERE tutti i dispositivi.

2. Collegare prima tutti i cavi alle unit.

2. Rimuovere prima i cavi di alimentazione

dalle prese elettriche.
3. Collegare i cavi di segnale ai connettori.
3. Rimuovere i cavi di segnale dai
4. Collegare i cavi di alimentazione alle
connettori.
prese elettriche.
4. Rimuovere tutti i cavi dalle unit.
5. ACCENDERE le unit.

ATTENZIONE:
Quando si sostituisce la batteria al litio, utilizzare solo una batteria IBM con
numero parte 33F8354 o batterie dello stesso tipo o di tipo equivalente consigliate
dal produttore. Se il sistema di cui si dispone provvisto di un modulo contenente
una batteria al litio, sostituire tale batteria solo con un tipo di modulo uguale a
quello fornito dal produttore. La batteria contiene litio e pu esplodere se
utilizzata, maneggiata o smaltita impropriamente.
Evitare di:
v Gettarla o immergerla in acqua
v Riscaldarla ad una temperatura superiore ai 100C
v Cercare di ripararla o smontarla

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Smaltire secondo la normativa in vigore (D.Lgs 22 del 5/2/9) e successive

disposizioni nazionali e locali.

ATTENZIONE:
Quando si installano prodotti laser come, ad esempio, le unit DVD, CD-ROM, a
fibre ottiche o trasmettitori, prestare attenzione a quanto segue:
v Non rimuovere i coperchi. Lapertura dei coperchi di prodotti laser pu
determinare lesposizione a radiazioni laser pericolose. Allinterno delle unit
non vi sono parti su cui effettuare lassistenza tecnica.
v Lutilizzo di controlli, regolazioni o lesecuzione di procedure non descritti nel
presente manuale possono provocare lesposizione a radiazioni pericolose.

PERICOLO
Alcuni prodotti laser contengono allinterno un diodo laser di Classe 3A o Classe
3B. Prestare attenzione a quanto segue:
Aprendo lunit vengono emesse radiazioni laser. Non fissare il fascio, non
guardarlo direttamente con strumenti ottici ed evitare lesposizione diretta al fascio.

18 kg

32 kg

55 kg

ATTENZIONE:
Durante il sollevamento della macchina seguire delle norme di sicurezza.

ATTENZIONE:
Il pulsante del controllo dellalimentazione situato sullunit e linterruttore di
alimentazione posto sullalimentatore non disattiva la corrente elettrica fornita
allunit. Lunit potrebbe disporre di pi di un cavo di alimentazione. Per
disattivare la corrente elettrica dallunit, accertarsi che tutti i cavi di alimentazione

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siano scollegati dalla sorgente di alimentazione.

2
1

ATTENZIONE:

Non poggiare oggetti che pesano pi di 82 kg sulla parte superiore delle unit
montate in rack.

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PELIGRO
La corriente elctrica de los cables telefnicos, de alimentacin y de comunicaciones
es perjudicial.
Para evitar una descarga elctrica:
v No conecte ni desconecte ningn cable ni realice las operaciones de instalacin,
mantenimiento o reconfiguracin de este producto durante una tormenta.
v Conecte cada cable de alimentacin a una toma de alimentacin elctrica con
conexin a tierra y cableado correctos.
v Conecte a tomas de alimentacin con un cableado correcto cualquier equipo que
vaya a estar conectado a este producto.
v Si es posible, utilice una sola mano cuando conecte o desconecte los cables de
sent.al.
v No encienda nunca un equipo cuando haya riesgos de incendio, de inundacin o
de daos estructurales.
v Desconecte los cables de alimentacin, sistemas de telecomunicaciones, redes y
mdems conectados antes de abrir las cubiertas del dispositivo a menos que se
indique lo contrario en los procedimientos de instalacin y configuracin.
v Conecte y desconecte los cables tal como se describe en la tabla siguiente cuando
desee realizar una operacin de instalacin, de traslado o de apertura de las
cubiertas para este producto o para los dispositivos conectados.
Para la conexin

Para la desconexin

1. APGUELO todo.

1. APGUELO todo.

2. En primer lugar, conecte los cables a los 2. En primer lugar, retire cada cable de
dispositivos.
alimentacin de la toma de alimentacin.
3. Conecte los cables de seal a los
conectores.

3. Retire los cables de seal de los

conectores.

4. Conecte cada cable de alimentacin a la

toma de alimentacin.

4. Retire los cables de los dispositivos.

5. ENCIENDA el dispositivo.

PRECAUCIN:
Cuando desee sustituir la batera de litio, utilice nicamente el nmero de pieza
33F8354 de IBM o cualquier tipo de batera equivalente que recomiende el
fabricante. Si el sistema tiene un mdulo que contiene una batera de litio,
sustityalo nicamente por el mismo tipo de mdulo, que ha de estar creado por el
mismo fabricante. La batera contiene litio y puede explotar si el usuario no la
utiliza ni la maneja de forma adecuada o si no se desprende de la misma como
corresponde.
No realice las acciones siguientes:
v Arrojarla al agua o sumergirla
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v Calentarla a una temperatura que supere los 100C (212F)

v Repararla o desmontarla
Desprndase de la batera siguiendo los requisitos que exija el reglamento o la
legislacin local.

PRECAUCIN:
Cuando instale productos lser (como, por ejemplo, CD-ROM, unidades DVD,
dispositivos de fibra ptica o transmisores), tenga en cuenta las advertencias
siguientes:
v No retire las cubiertas. Si retira las cubiertas del producto lser, puede quedar
expuesto a radiacin lser perjudicial. Dentro del dispositivo no existe ninguna
pieza que requiera mantenimiento.
v El uso de controles o ajustes o la realizacin de procedimientos que no sean los
que se han especificado aqu pueden dar como resultado una exposicin
perjudicial a las radiaciones.

PELIGRO
Algunos productos lser contienen un diodo de lser incorporado de Clase 3A o de
Clase 3B. Tenga en cuenta la advertencia siguiente.
Cuando se abre, hay radiacin lser. No mire fijamente el rayo ni lleve a cabo
ningn examen directamente con instrumentos pticos; evite la exposicin directa al
rayo.

18 kg

32 kg

55 kg

PRECAUCIN:
Tome medidas de seguridad al levantar el producto.

PRECAUCIN:

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El botn de control de alimentacin del dispositivo y el interruptor de alimentacin

de la fuente de alimentacin no apagan la corriente elctrica suministrada al
dispositivo. Es posible tambin que el dispositivo tenga ms de un cable de
alimentacin. Para eliminar la corriente elctrica del dispositivo, asegrese de
desconectar todos los cables de alimentacin de la fuente de alimentacin.

2
1

PRECAUCIN:

No coloque ningn objeto que pese ms de 82 kg (180 libras) encima de los

dispositivos montados en bastidor.

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Send us your comments!

We want to know your opinion about this manual (part number 24P2934). Your
input will help us to improve our publications.
Please photocopy this survey, complete it, and then fax it to IBM HMM Survey at
919-543-8167 (USA).
Name: _________________________________________
Phone number: __________________________________
1.

Do you like this manual?

h Yes h No
________________________________________________________________
________________________________________________________________

2.

What would you like to see added, changed, or deleted in this manual?
________________________________________________________________
________________________________________________________________

3.

What is your service experience level?

h Less than five years

4.

h More than five years

Which computers do you service most?
________________________________________________________________
________________________________________________________________
________________________________________________________________
________________________________________________________________

Thank you for your response!

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Problem determination tips

Due to the variety of hardware and software combinations that can be
encountered, use the following information to assist you in problem determination.
If possible, have this information available when requesting assistance from Service
Support and Engineering functions.
v Machine type and model
v Processor or hard disk upgrades
v Failure symptom
Do diagnostics fail?
What, when, where, single, or multiple systems?
Is the failure repeatable?
Has this configuration ever worked?
If it has been working, what changes were made prior to it failing?
Is this the original reported failure?
v Reference/Diagnostics version
Type and version level
v Hardware configuration
Print (print screen) configuration currently in use
BIOS level
v Operating system software
Type and version level
Note: To eliminate confusion, identical systems are considered identical only if
they:
1. Are the exact machine type and models
2. Have the same BIOS level
3. Have the same adapters/attachments in the same locations
4. Have the same address jumpers/terminators/cabling
5.
6.
7.
8.

Have
Have
Have
Have

the
the
the
the

same
same
same
same

software versions and levels

Reference/Diagnostics Diskette (version)
configuration options set in the system
setup for the operation system control files

Comparing the configuration and software set-up between working and

non-working systems will often lead to problem resolution.

Notices
References in this publication to IBM products, programs, or services do not imply
that IBM intends to make these available in all countries in which IBM operates.
Any reference to an IBM product, program, or service is not intended to state or
imply that only that IBM product, program, or service may be used. Subject to
IBMs valid intellectual property or other legally protectable rights, any
functionally equivalent product, program, or service may be used instead of the
IBM product, program, or service. The evaluation and verification of operation in
conjunction with other products, except those expressly designated by IBM, are the
responsibility of the user.

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Trademarks
The following terms are trademarks of the IBM Corporation in the United States,
other countries, or both:
Alert on LAN
EtherJet
e-business logo
HelpCenter
HelpWare
IBM
OS/2
NetView
NetVista

OS/2 Warp
ServeRAID
ServerGuide
ServerProven
TechConnect
Tivoli
Update Connector
Wake on LAN

Lotus and Domino are trademarks of Lotus Development Corporation in the

United States, other countries, or both.
Intel and Celeron are registered trademarks of Intel Corporation.
Microsoft, Windows, and Windows NT are trademarks of Microsoft Corporation in
the United States, other countries, or both.
UNIX is a registered trademark of The Open Group in the United States and other
countries.
Java and all Java-based trademarks and logos are trademarks or registered
trademarks of Sun Microsystems, Inc. in the United States, other countries, or both.
Other company, product, and service names may be trademarks or service marks
of others.

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Hardware Maintenance Manual




Part Number: 59P7580

Printed in U.S.A.

(1P) P/N: 59P7580