THE CHALLENGES STUDENTS GO THROUGH

ONLINE LEARNING DURING COVID-19

PANDAMIC

PRIWIN A/L SRI MORGEN

(SCSJ2000314)

Ms.Hazlina

26/7/2021

SCHOOL OF IT FACULTY OF ENGINEERING

AND INFORMATION TECHNOLOGY SEGI
COLLEGE SUBANG JAYA

i
 DECLARATON

I hereby declare that this business research project is based on my original work except
for citations and quotations which have been duly acknowledged. I also declare that it
has not been previously and concurrently submitted for any other diploma or award at
SEGi College or other institutions.

Signature :

Name : Priwin A/L Sri Morgen

Student ID : Scsj2000314

Date :25/7/2021

Signature : ____________________________

Lecturer’s name: ____________________________

Date : _____________________________

ii
 ACKNOWLEDGEMENT

I am grateful to the following persons for their contributions to the accomplishment of my

project. I'd want to thank everyone for their valuable support in completing my research and
study on my topic. In fact, I'd want to thank my business research lecturer, Ms. Hazlina, for
guiding me through this topic by offering some valuable information. At the same time, I'd want
to thank those who have helped me along the way, as well as my college classmates who have
assisted me with my project. I'd want to take this time to thank everyone who assisted me in
completing my project successfully. Thank you very much

iii
 ABSTRACT

The COVID-19 pandemic has affected the way of education system. Face-to-face teaching and
learning sessions have been transformed into virtual interactions through a variety of online
learning apps. The purpose of this study is to investigate the challenges of online learning
during the COVID-19 pandemic. This research used a qualitative approach. 33
students have responded for this research as the students were selected was currently
undergoing online learning. I’ve compiled, read, and highlighted each student's response that is
considered important for study. This paper has provided several responses on the difficulties
encountered by students when studying online, such as the good and bad impact of online
learning, economic conditions, anxiety while online learning, and so on.

iv
 TABLE OF CONTENT

DECLARATON...........................................................................................................................................II

ACKNOWLEDGEMENT.........................................................................................................................III

ABSTRACT................................................................................................................................................IV

TABLE OF CONTENT...............................................................................................................................V

LIST OF TABLES....................................................................................................................................VII

LIST OF FIGURES................................................................................................................................VIII

CHAPTER 1: INTRODUCTION...............................................................................................................1

1.1 PROJECT BACKGROUND..............................................................................................................1

1.2 AIM/OBJECTIVE...........................................................................................................................2
1.3 PROJECT RECOURSES..................................................................................................................2
1.3.1 Microsoft of Word document..............................................................................2
1.3.2 Telegram..............................................................................................................2
1.3.3 What’s app...........................................................................................................2
1.3.4 Desktop.................................................................................................................2
1.3.5 Google form.........................................................................................................3
1.3.6 Google scholar......................................................................................................3
1.3.7 YouTube...............................................................................................................3
1.3.8 Microsoft of Excel................................................................................................3
1.4 PROJECT SCHEDULE....................................................................................................................3

CHAPTER 2: LITERATURE REVIEW...................................................................................................4

2.1 NEGATIVE CONSEQUENCES OF ONLINE LEARNING...........................................................................4

2.2 POSITIVE CONSEQUENCES OF ONLINE LEARNING.............................................................................4

CHAPTER 3: RESEARCH METHODOLOGY.......................................................................................5

3.1 OVERVIEW...........................................................................................................................................5
3.2 POPULATION AND STUDY SAMPLE.....................................................................................................5
3.3 SAMPLE SIZE AND SELECTION OF SAMPLE.......................................................................................5

v
 3.4 SOURCES OF DATA..............................................................................................................................5
3.5 DATA ANALYSIS STRATEGIES.............................................................................................................5
3.6 TIMEFRAMES.......................................................................................................................................6

CHAPTER 4: DATA ANALYSIS AND FINDINGS.................................................................................7

CHAPTER 5: RECOMMENDATIONS...................................................................................................14

CHAPTER 6: CONCLUSION..................................................................................................................15

REFERENCE..............................................................................................................................................16

APPENDIX 1: RESEARCH PROJECT PROPOSAL............................................................................17

APPENDIX 2: QUESTIONNAIRES........................................................................................................27

vi
 LIST OF TABLES

TABLE TITLE PAGE

Table 1 List of Figures vii
Table 2 Project Schedule 3
Table 3 Timeframe 6

vii
 LIST OF FIGURES

Figure No. Figure Title Page No.

1 Figure 1 Participants Age 4

2 Figure 2 Participants Gender 4

3 Figure 3 Participants Education Level 4
4 Figure 4 Participants Duration as Online Learning 5
5 Figure 5 Device That Participants Use for Online Learning 5
6 Figure 6 Participants Past Experience on Online Learning 5
7 Figure 7 Comparison of Face to Face And Online Learning 6
8 Figure 8 Participants Convenient 6
9 Figure 9 Describes IT Skills 6
10 Figure 10 Failing Due to Online Learning Implementation 7
11 Figure 11 Trouble Using Internet 7
12 Figure 12 Advantages of Online Learning 7
13 Figure 13 Disadvantages of Online Learning 8
14 Figure 14 Improving Abilities 8
15 Figure 15 Developing Knowledge 8
16 Figure 16 Improving Social Skills 9
17 Figure 17 Participants Likeness on Online Learning 9
18 Figure 18 Activity During Online Learning 9
19 Figure 19 Participants Problem 10
Table 1

viii
 Chapter 1: Introduction

1.1 Project Background

The COVID-19 outbreak, known as corona was first confirmed in Wuhan City, Hubei Province,
China, in December 2019. This virus has swiftly spread around the world caused many deaths
(Azhari and Fajri, 2021). The disease has a rapid impact on all aspects of human life. The Covid-
19 pandemic has resulted In Unexpected damage to the global education system, and also
various measurable economic impacts in long and short term. To reduce the number of Covid-19
cases, the Minister of Education issued a circular on 24th March, 2020; controls the execution of
education during the emergency spread of Covid-19, as is also done by many countries (Budi
Hermanto and Agustini Srimulyani, 2021). It has an impact on over 290 million students. The
majority of the students are from China (Girik Allo, 2020). As a precautionary step against its
spread, many countries have decided to close schools, colleges, and institution. According to the
United Nation (UN), education is one of the sectors most affected by the pandemic (Putri,
Purwanto, Pramono and Asbari, 2020). Many institutes of higher education shifted classes to
online platforms as a result of the suspension of face-to-face classes (Kaisara and Bwalya,
2021).

As suspension of face-to-face classes, students were forced to study through online learning by
the development of information and communication technology (Adnan and Anwar, 2020). This
is one of the alternative forms of learning that was implemented during Covid-19 emergency.
This policy applies at the schools, colleges, and institution levels. This step is considered to be
necessary to prevent the spread of Covid-19 in the schools or campus environment. Even if
schools or colleges are closed, online learning may be an efficient way to reactivate classrooms
(Budi Hermanto and Agustini Srimulyani, 2021). Online learning is defined as learning that
occurs via the use of internet networks and includes accessibility, connectivity, flexibility, and
the capacity to conduct various types of learning interactions (Nadeak, 2020). They include
elements like whiteboards, chat rooms, polls, quizzes, discussion forums, and surveys that
enable instructors and students to connect online while also sharing course information (Mukhtar
and Javed, 2020). Current technological developments allow online learning to be implemented
well and Several countries encounter several challenges and limitations in the process of
distance learning, For example Most schools in Indonesia, however, do not have such a privilege
in terms of online learning materials and facilities (Putri, Purwanto, Pramono and Asbari, 2020).

1
The purpose of this research is to investigate the impact of COVID-19 breakouts on the
transition of face-to-face learning to online learning. This study specifically investigates students
to share the obstacles and problems faced by online learning as well as strategies.

1.2 Aim/Objective
1.2.1 Aim

The main purpose of this study to determine the challenges of online learning and to
draw attention to the difficulties and obstacles that students experience when learning
online. This study will assist parents in understanding their children's online learning
issues. For the teachers, this will make teachers know about the problem students going
through and try to prevent the problems. Finally for students, they will understand there
is a way to prevent whatever the problems students going through.

1.2.2 Objective

The primary goal of this research is to investigate what are the challenges students go
through online learning. This research is also to determine whether online learning is
affecting students in a good or bad way by sending survey to students that undergoing
online learning.

1.3 Project Recourses

1.3.1 Microsoft of Word document

In order to complete all my task, I’ve used Microsoft word to complete.

1.3.2 Telegram

To interact with lecture and students, I used telegram.

1.3.3 What’s app

To share the survey, I’ve used what’s app.

1.3.4 Desktop

I’ve used my computer, to do the research.

2
1.3.5 Google form

To collect data for the research I’ve used google form.

1.3.6 Google scholar

To do the research, I’ve used google scholar to get valid information.

1.3.7 YouTube

I’ve used YouTube to learn how use Microsoft excel.

1.3.8 Microsoft of Excel

To do data analysis, I’ve used Microsoft of excel.

1.4 Project Schedule

Date Task
15/6/21 Paper Review
20/6/21 Research Topic
23/6/21 Literature Review – Comparative Study
28/6/21 Research Proposal
2/7/21 Questionnaires
5/7/21 Research Methodology
17/7/21 Data Analysis Write-up
19/7/21 Work In Progress
26/7/21 Final Report Submission
Table 2

3
 Chapter 2: Literature Review
2.1 Negative Consequences of online learning
According to the findings of my investigation, students are undergoing various type of
challenges through online learning. (Mukhtar, K. and Javed, K., 2020) have said that students
are unable to learn practically to understand more. Having a practical learning approach is one of
the most effective ways to understand a difficult concept. Another researcher (Mehmet Kara)
state that students having overload work, financial problem, lack of organizational support, and
limited time to study. Moreover, after investigating numerus article, most common problem
students facing was availability of internet access. (Azhari, B. and Fajri,) stated that many
students do not have reliable internet connection. The most important need for online learning is
internet connectivity; without it, no student would be able to view any materials that the lecturer
has posted. Many additional articles demonstrate that internet access is a big issue for students.
Finally, many parents are worried about the health risks of their children spending so much time
looking at a screen. One of the most severe problems and problems of online education is the in-
screen time. Students who learn online must sit in a specific position in order to concentrate on
their studies, and as a result, they acquire terrible posture and other physical problems as a result
of being hunched in front of a computer (Mehmet Kara 2019)

2.2 Positive Consequences of online learning

Moving on to the advantages of online learning. Based on the investigation, The benefit of
online education is that students may take classes from any place of their choosing. It also
enables institutions to reach out to a larger network of students rather than being limited by
physical presence. Online lectures can also be recorded, stored, and shared for future reference.
This enables students to access the learning material at their convenience. Secondly, advantage
of online learning is that it saves money. When compared to traditional schooling, online
education is considerably more inexpensive. This is due to the fact that online learning reduces
the costs of student transportation and food expenses. Moreover, online learning also helps
students to improve attendance. Because online classes may be attended from home or any other
location, students are less likely to miss out on sessions (Putri, Purwanto, Pramono and Asbari,
2020).

4
 Chapter 3: Research Methodology
3.1 Overview
For this research, I will construct my own questionnaire based on those created by previous
researchers in order to determine what are the challenges students going through in this
pandemic. The questionnaire will be updated, and numerous additional questions related to the
issue, which is the challenges students go through online learning during the Covid-19
pandemic, will be included. This study looks at the issues that students have when participating
in online learning and suggests solutions and ways to avoid them. I've also added a literature
review as part of the technique to gain a better understanding of the challenge’s students go
through online learning during the Covid-19 pandemic

3.2 Population and Study Sample

Students from Segi College Subang Jaya compensate the majority of the population. The
participants will be Malaysian and international students. The students is randomly selected to
this research to participate.

3.3 Sample Size and Selection of Sample

A total of 30 students, regardless of gender, were picked at random from across Segi campus to
take part in the prepared questionnaire. The sample size will be divided into different age groups
to ensure the accuracy of the study.

3.4 Sources of Data

To guarantee the validity of my research, I acquired material from a variety of sources on the
internet, including journal papers, documents, and from a genuine website that includes the
publisher and author, as well as the year, date, and time, I’ve checked the information's
legitimacy and then determine whether or not the material is trustworthy.

3.5 Data Analysis Strategies

To acquire information for my study, I will use a quantitative data analysis method. Quantitative
approaches place an emphasis on objective and the numerical analysis of data collected through
questionnaires and survey. The survey contained 10 multiple-choice questions and 5 questions
that respondents have to answer on their own by entering the answer. The survey was conducted
with 30 Segi students from July 5 to July 11, 2021. To reach a conclusion, the data will be
analysed in quantitative method.

5
3.6 Timeframes

Week 1 Learning to write literature review

Week 2 Preparing the Proposal

Week 3 Research Method

Week 4 Questionnaires

Week 5 Data Analysis

Week 6 Research Paper

Week 7 Presentation

Table 3

6
 Chapter 4: Data Analysis and Findings

Figure 1 Participants Age

As we can see in the diagram, most of the survey respondence is 18 – 23 age range.

Figure 2 Participants Gender

According to the diagram, out of 33 respondence, 61% is male compare to female. Only 39% of
overall is female.

Figure 3 Participants Education Level

As we can see in the diagram above, population of diploma student is more than degree and
others.

7
 Figure 4 Participants Duration As Online Learning
According to the diagram above, we can come to a conclusion that most of the respondent is
doing online learning for more than a year compare to others. 66.7% respondent is and others is
doing less than a year.

Figure 5 Device That Participants Use For Online Learning

According to the chart above, mostly students are using laptops for their studies compare to
desktop which is 42% and smartphone 42%. We can surely conclude that laptop is most using
technology among the respondent.

Figure 6 Participants Past Experience On Online Learning

Looking into the diagram, mostly the respondent has never done any kind of online learning. On
the other side, 21% out of 33 respondent which is 7 people has experience in online learning.

8
 Figure 7 Comparison Of Face To Face And Online Learning
As seen in the figure, over 70% of respondents are interested in face-to-face learning, whereas
only 30% are interested in online learning.

Online Learning
8
6
4
2
0
Easy to un- Interaction in Comfortable Save money
derstand class

Face to Face Class

8

0
Easy to un- Interaction in Comfortable Save money
derstand class

Figure 8 Participants Convenient

As seen in the line graph above, online learning is convenient and acceptable to respondents.
Furthermore, face-to-face learning has a higher respondent response rate due to easier
understanding, engagement, and comfort.

Figure 9 Describes IT Skills

The majority of respondents have moderate IT skills.

9
 Figure 10 Failing Due To Online Learning Implementation
According to the diagram above, 72% of respondents have never failed any subject due to online
leaning implementation. But the other 28% of respondents have failed.

Figure 11 Trouble Using Internet

As we can see in the diagram, mostly respondent have internet issue to access online leaning.

Figure 12 Advantages Of Online Learning

According to the line graph above, respondents preferred access to online materials and the
ability to stay at home above others. Many people are interested in learning at their own pace.

10
 Figure 13 Disadvantages Of Online Learning
Looking into the diagram above, many respondents have chosen they are having technical issue
compare to others.

Figure 14 Improving Abilities

As the diagram above, we can see that mostly face to face learning has moderate effectiveness in
term of improving abilities.

Figure 15 Developing Knowledge

Looking at the graph, it appears that the majority of respondents are more effective at face-to-
face learning.

11
 Figure 16 Improving Social Skills
As the diagram above, we can conclude that mostly social skills improvement is effective in
face-to-face class.

Figure 17 Participants Likeness On Online Learning

Respondents like online learning slightly, according to the diagram above.

Figure 18 Activity During Online Learning

Respondents are moderately active in class, according to the diagram above.

12
 19. What is the major problem you’re currently facing during
Online learning?
3

17
12

Interenet problem Not motivated Health issue

Figure 19 Participants Problem

According to the diagram above, the number of having internet issue is higher compare to
others.

13
 Chapter 5: Recommendations
5.1 Assumption

My assumption for this report is that students are facing many challenges that parents and
teachers are not aware of.

5.2 Problem Encountered

The main problem I’ve encountered during the research was data about the challenges students
faced during pandemic. There are not many researchers doing research about this topic.

5.3 Research Limitation

The survey I distributed was restricted to 35 persons. Not only that, the data from google scholar
was also limited for this specific topic which is problem faced by students during the pandemic.

14
 Chapter 6: Conclusion
Based on my study above, it may be concluded that students' perceptions of online learning
indicate that they dislike online learning and prefer face-to-face learning. This study not only
concludes that student’s perception of online learning, but also spotted the light on the problem
that actually students face during the online learning. The problem students faced during online
learning is, poor internet connectivity, lack of interaction, technical issues. Other difficulties are
associated with learner isolation, frustration, pressure, more expenses, health concerns. Parents
and teachers should know the problem that students face during this pandemic and try to prevent
it.

15
 Reference
Adnan, M. and Anwar, K., 2020. Online learning amid the COVID-19 pandemic: Students'
perspectives.
Azhari, B. and Fajri, I., 2021. Distance learning during the COVID-19 pandemic: School
closure in Indonesia.
Budi Hermanto, Y. and Agustini Srimulyani, V., 2021. The Challenges of Online Learning
During the Covid-19 Pandemic.
Girik Allo, M., 2020. Is the online learning good in the midst of Covid-19 Pandemic? The case
of EFL learners.
Kaisara, G. and Bwalya, K., 2021. Investigating the E-Learning Challenges Faced by Students
during Covid-19 in Namibia.
Mukhtar, K. and Javed, K., 2020. Advantages, Limitations and Recommendations for online
learning during COVID-19 pandemic era.
Nadeak, B., 2020. The Effectiveness of Distance Learning Using social media during the
Pandemic Period of COVID-19: A Case in Universitas Kristen Indonesia
Priyo Atmojo, A. and Nugroho, A., 2020. EFL Classes Must Go Online! Teaching Activities and
Challenges during COVID-19 Pandemic in Indonesia.
Putri, R., Purwanto, A., Pramono, R. and Asbari, M., 2020. Impact of the COVID-19 Pandemic
on Online Home Learning: An Explorative Study of Primary Schools in Indonesia.

16
 Appendix 1: Research Project Proposal
0

THE CHALLENGES STUDENTS GO THROUGH ONLINE LEARNING DURING COVID-

19 PANDAMIC

STUDENT NAME: Priwin A/L Sri Morgen

STUDENT NUMBER:SCSJ2000314
PROGRAM NAME: Diploma in Information Technology
DEPARTMENT: Information Technology
COURSE CODE: 4LAL0908N
COURSE NAME: Business Research

SUPERVISOR: Ms.Hazlina

DATE OF SUBMISSION: 28/6/2021

17
 CONTENTS
ABSTRACT........................................................................................................................................................................

INTRODUCTION..............................................................................................................................................................

PROBLEM STATEMENT................................................................................................................................................

OVERVIEW........................................................................................................................................................................
RESEARCH QUESTION/HYPOTHESIS..................................................................................................................................

OBJECTIVES AND AIMS................................................................................................................................................

OVERALL OBJECTIVE........................................................................................................................................................
SPECIFIC AIMS..................................................................................................................................................................

BACKGROUND AND SIGNIFICANCE.........................................................................................................................

RESEARCH METHODS..................................................................................................................................................

OVERVIEW........................................................................................................................................................................
POPULATION AND STUDY SAMPLE...................................................................................................................................
SAMPLE SIZE AND SELECTION OF SAMPLE......................................................................................................................
SOURCES OF DATA...........................................................................................................................................................
COLLECTION OF DATA......................................................................................................................................................
DATA ANALYSIS STRATEGIES..........................................................................................................................................
TIMEFRAMES.....................................................................................................................................................................

STRENGTHS AND WEAKNESSES OF THE STUDY...............................................................................................

REFERENCES.................................................................................................................................................................

APPENDICES...................................................................................................................................................................

QUESTIONNAIRE.............................................................................................................................................................

18
 ABSTRACT

The pandemic covid-19 has caused the campus learning system to shift dramatically from face-
to-face sessions to online distance learning. This requires a shift in nearly all human activity,
including education services, to digital technology (Nadeak, 2020). This research study is to
examines the challenges students go through online learning during covid-19 pandemic. The
research method that will be used is by distributing questionnaires in a survey form to students
to fill up via WhatsApp and telegram. The outcome of questionnaires will conclude the
advantage and disadvantages of students going through online learning during this pandemic.
The conclusion is to investigate what are the obstacle students going through in this pandemic
situation and to overcome it.

19
 Introduction

The COVID-19 outbreak, know as corona was first confirmed in Wuhan City, Hubei Province,
China, in December 2019. This virus has swiftly spread around the world caused many deaths
(Azhari and Fajri, 2021). The disease has a rapid impact on all aspects of human life. The Covid-
19 pandemic has resulted In Unexpected damage to the global education system, and also
various measurable economic impacts in long and short term. To reduce the number of Covid-19
cases, the Minister of Education issued a circular on 24th March, 2020; controls the execution of
education during the emergency spread of Covid-19, as is also done by many countries (Budi
Hermanto and Agustini Srimulyani, 2021). It has an impact on over 290 million students. The
majority of the students are from China (Girik Allo, 2020). As a precautionary step against its
spread, many countries have decided to close schools, colleges, and institution. According to the
United Nation (UN), education is one of the sectors most affected by the pandemic (Putri,
Purwanto, Pramono and Asbari, 2020). Many institutes of higher education shifted classes to
online platforms as a result of the suspension of face-to-face classes (Kaisara and Bwalya,
2021).

As suspension of face-to-face classes, students were forced to study through online learning by
the development of information and communication technology (Adnan and Anwar, 2020). This
is one of the alternative forms of learning that was implemented during Covid-19 emergency.
This policy applies at the schools, colleges, and institution levels. This step is considered to be
necessary to prevent the spread of Covid-19 in the schools or campus environment. Even if
schools or colleges are closed, online learning may be an efficient way to reactivate classrooms
(Budi Hermanto and Agustini Srimulyani, 2021). Online learning is defined as learning that
occurs via the use of internet networks and includes accessibility, connectivity, flexibility, and
the capacity to conduct various types of learning interactions (Nadeak, 2020). They include
elements like whiteboards, chat rooms, polls, quizzes, discussion forums, and surveys that
enable instructors and students to connect online while also sharing course information (Mukhtar
and Javed, 2020). Current technological developments allow online learning to be implemented
well and Several countries encounter several challenges and limitations in the process of
distance learning, for example Most schools in Indonesia, however, do not have such a privilege
in terms of online learning materials and facilities (Putri, Purwanto, Pramono and Asbari, 2020).

The purpose of this research is to investigate the impact of COVID-19 breakouts on the
transition of face-to-face learning to online learning. This study specifically investigates students
to share the obstacles and problems faced by online learning as well as strategies.

20
 Problem statement

Overview
It can be seen that online learning has been adopted in most parts of the country. The Covid-19
crisis has had an unprecedented impact on education. The education of more than 90 percent
students globally was disrupted by institutional closures (Baczek, 2021). When the pandemic
struck, the education sector was clearly not prepared and had to look for an immediate solution.
E-learning was the preferred option. As the suspension of face-to-face learning, online learning
is not easy as well. There is advantages and disadvantages of online learning. A recent research
done by researchers proofs many students are going through challenges during this pandemic
(Priyo Atmojo and Nugroho, 2020). For example, there is no defined corporate online learning
strategy (Kaisara and Bwalya, 2021). Research also shows that these challenges can make
students lose focus on their studies as the online learning is the only solution by far.

Research Question/Hypothesis
Based on the research I’ve done; many articles shows that students are having problems in
online learning. Students find it difficult to upskill their knowledge with the technology needed
for online learning and in such a short period of time. (Putri, Purwanto, Pramono and Asbari,
2020). Besides that, students also have lack of interaction problem. The lack of interaction with
both instructors and students may be very difficult. Using videoconferencing programmes is the
easiest method to avoid a lack of interaction. Zoom, skype, or face time are a few examples.
According to Mehmet Kara, students face adaptability, technical issue, computer knowledge,
time management problem during this pandemic trying to adapt online learning.

21
 OBJECTIVES AND AIMS

Overall Objective
The primary goal of this research is to investigate what are the challenges students go through
online learning. This research is also to determine whether online learning is affecting students
in a good or bad way by collecting data after questionnaire is distributed.

Specific Aims
The main purpose of this study to determine the efficacy of online learning and to draw attention
to the difficulties and obstacles that students experience when learning online. This study will
assist parents in understanding their children's online learning issues. For the teachers, this will
make teachers know about the problem students going through and try to prevent the problems.
Finally for students, they will understand there is a way to prevent whatever the problems
students going through.

22
 BACKGROUND AND SIGNIFICANCE

Negative Consequences of online learning.

According to the findings of my investigation, students are undergoing various type of
challenges through online learning. (Mukhtar, K. and Javed, K., 2020) have said that students
are unable to learn practically to understand more. Having a practical learning approach is one of
the most effective ways to understand a difficult concept. Another researcher (Mehmet Kara)
state that students having overload work, financial problem, lack of organizational support, and
limited time to study. Moreover, after investigating numerus article, most common problem
students facing was availability of internet access. (Azhari, B. and Fajri,) stated that many
students do not have reliable internet connection. The most important need for online learning is
internet connectivity; without it, no student would be able to view any materials that the lecturer
has posted. Many additional articles demonstrate that internet access is a big issue for students.
Finally, many parents are worried about the health risks of their children spending so much time
looking at a screen. One of the most severe problems and problems of online education is the in-
screen time. Students who learn online must sit in a specific position in order to concentrate on
their studies, and as a result, they acquire terrible posture and other physical problems as a result
of being hunched in front of a computer (Mehmet Kara 2019)

Positive Consequences of online learning.

Moving on to the advantages of online learning. Based on the investigation, The benefit of
online education is that students may take classes from any place of their choosing. It also
enables institutions to reach out to a larger network of students rather than being limited by
physical presence. Online lectures can also be recorded, stored, and shared for future reference.
This enables students to access the learning material at their convenience. Secondly, advantage
of online learning is that it saves money. When compared to traditional schooling, online
education is considerably more inexpensive. This is due to the fact that online learning reduces
the costs of student transportation and food expenses. Moreover, online learning also helps
students to improve attendance. Because online classes may be attended from home or any other
location, students are less likely to miss out on sessions (Putri, Purwanto, Pramono and Asbari,
2020).

23
 Research methods

Overview
For this research, I will construct my own questionnaire based on those created by previous
researchers in order to determine what are the challenges students going through in this
pandemic. The questionnaire will be updated, and numerous additional questions related to the
issue, which is the challenges students go through online learning during the Covid-19
pandemic, will be included. This study looks at the issues that students have when participating
in online learning and suggests solutions and ways to avoid them. I've also added a literature
review as part of the technique to gain a better understanding of the challenge’s students go
through online learning during the Covid-19 pandemic

Population and Study Sample

Students from Segi College Subang Jaya compensate the majority of the population. The
participants will be Malaysian and international students. The students is randomly selected to
this research to participate.

Sample Size and Selection of Sample

A total of 30 students, regardless of gender, were picked at random from across Segi campus to
take part in the prepared questionnaire. The sample size will be divided into different age groups
to ensure the accuracy of the study.

Sources of Data
To guarantee the validity of my research, I acquired material from a variety of sources on the
internet, including journal papers, documents, and from a genuine website that includes the
publisher and author, as well as the year, date, and time, I’ve checked the information's
legitimacy and then determine whether or not the material is trustworthy.

Data Analysis Strategies

To acquire information for my study, I will use a quantitative data analysis method. Quantitative
approaches place an emphasis on objective and the numerical analysis of data collected through
questionnaires and survey. The survey contained 10 multiple-choice questions and 5 questions
that respondents have to answer on their own by entering the answer. The survey will be
conducted with 30 Segi students from July 5 to July 11, 2021. To reach a conclusion, the data
will be analysed in quantitative method.

24
 Timeframes

Week 1 Learning to write literature review

Week 2 Preparing the Proposal

Week 3 Research Method

Week 4 Questionnaires

Week 5 Data Analysis

Week 6 Research Paper

Week 7 Presentation

25
Strengths and Weaknesses of the Study

Based on my research, online learning has more weaknesses than strengths. One of the major
problem students facing is technical issue. Many students may not have access to a high-speed
internet connection, which is necessary for online learning. Due to this, Students have
difficulties while attempting to access virtual learning that needs a high-speed internet
connection. A slow and fast internet connection may affect how quickly you can attend the class
and avoid missing any live sessions lecturers. Because of slow internet connection, students may
face difficulty in downloading materials. Secondly, students are suffering by time management.
With online learning, students have problems managing their time. Online learning is entirely
new to students and it takes a significant amount of effort. They require a timetabled plan to
effectively manage their time. Unlike traditional classrooms, online learning allows you more
flexibility in scheduling. However, some people struggle to adjust to the time investment
necessary for online learning. Besides that, communication is also a part of student’s problem
during online learning. Because of the new online learning mode, some students are afraid to
communicate with their instructors and friends. It might be due to a lack of interest, a lack of
technological skills.

Moving on to the strengths of online learning. Despite the fact that this study has several
weaknesses that overshadow its strengths, it also has its strengths. Firstly, flexibility and its
convenience. Students can study whenever they want. Online courses allow you to spend your
time with, family, friends, significant others, or any other activity that interests you. Students
may study on their own pace. Improving communication skills is also an advantage for students.
Online learning requires students to improve their virtual and textual communication skills.

26
 Appendix 2: Questionnaires
1. What is your age?

 18 – 23
 24 – 29
 30 - 35
 36 – 41

2. What is your gender?

 Male
 Female
 Others

3. What is your education level?

 Diploma
 Degree
 Others

4. How long have you been an Online learning student? *

 Less than 3 months
 Less than 6 months
 Less than 9 months
 More than 1 year
5. What device do you use for distance learning? *
 Laptop
 Desktop
 Tablet
 Smartphone
6. Have you ever done any kind of Online learning before this pandemic? *
 Yes
 No

7. Do you prefer Online learning or face to face learning? *

Online Learning
Face to Face Learning

27
8. Based on question 7. Explain your reason.

9. How would you describe your IT skills?

 High
 Moderate
 Low

10. Have you failed any subject due to Online learning implementation?
 Yes
 No

11. Have you ever had trouble using the internet to access Online learning?
 Yes
 No

12. What do you think the advantages of Online learning? Choose an answer based on what
you're going through.
 Access to online materials
 Learning on your own pace
 Ability to stay at home
 Classes interactivity
 Ability to record a meeting
 Comfortable surrounding

13. What do you think the disadvantages of Online learning? Choose an answer based on what
you're going through.
 Reduced interaction with the teacher
 Technical problems
 Lack of interactions
 Poor learning conditions at home
 Lack of self-discipline
 Social isolation

14. In terms of developing knowledge, how successful is face-to-face learning? Rate using a
five-point scale (where 1-extremely ineffective, 5-extremely effective).

15. In terms of improving abilities, how convenient is face-to-face learning? Rate using a five-
point scale (where 1-extremely ineffective, 5-extremely effective).

16. In terms of improving social skills, how successful is conventional face-to-face learning?
Rate using a five-point scale (where 1-extremely ineffective, 5-extremely effective).

28
17. During the pandemic, how much did you like your Online learning classes? Rate using a
five-point scale (where 1-extremely ineffective, 5-extremely effective).

18. How active are you in class during online learning? Rate using a five-point scale (where 1-
extremely ineffective, 5-extremely effective).

19. What is the major problem you’re currently facing during Online learning?

29