Unit mapping – SITXWHS002 Identify Hazards, Assess and Control Safety Risks

Application This unit describes the performance outcomes, skills and knowledge required to identify hazards, assess the associated workplace safety risks, take measures to eliminate or
minimise those risks, and document all processes.
The unit applies to all tourism, travel, hospitality and event sectors and to any small, medium or large organisation.
All people working at all levels can participate in risk assessments which are commonly conducted as a team effort. Frontline operational personnel, who operate with some
level of independence and under limited supervision, would assist other colleagues during the process. Individuals may conduct the assessments independently of others.
This unit incorporates the requirement, under state and territory work health and safety (WHS) legislation, for businesses to conduct risk assessments involving their workers to
manage the safety of those workers and anyone else in the workplace.

Licensing requirements NA

Prerequisites NA

Assessment Tasks

Element Performance criteria AT1 AT2 AT3 AT4 AT5

1. Identify hazards. 1.1 Access and use hazard identification and risk assessment tools 
and template documents.

1.2 Use appropriate methods to identify actual or foreseeable 

hazards that have the potential to harm the health and safety of
workers or anyone else in the workplace.

1.3 Work alone or with other personnel to identify hazards. 

1.4 Keep records of identified hazards according to organisational 

procedures.

2. Assess the safety risk 2.1 Access and use risk assessment tools and template 
associated with a documents.
hazard.
2.2 Work alone or with other personnel to use a systematic method 
to assess the risk.

2.3 Collect sufficient evidence of the type and level of risk posed by 
the identified hazard.

2.4 Document the outcome of the risk assessment, suggesting 

actions to eliminate or control risks.

2.5 Keep records of risk assessments according to organisational 

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Element Performance criteria AT1 AT2 AT3 AT4 AT5

procedures.

3. Eliminate or control the 3.1 Discuss ways of eliminating or controlling the risk with others. 
risk.
3.2 Take measures to eliminate or control risks.

Assessment Tasks

Foundation skills Description AT1 AT2 AT3 AT4 AT5

Reading  interpret hazard identification and risk assessment template  

documents and organisational policies and procedures.

Oral communication  assertively suggest control methods during risk assessments. 

Numeracy  score the risks and calculate an overall risk level for the 
identified hazard.

Teamwork  actively and cooperatively participate in group risk assessments 

 suggest effective controls while incorporating the views of other 

people in the workplace.

Assessment Tasks

Performance Evidence AT1 AT2 AT3 AT4 AT5

Evidence of the ability to complete tasks outlined in elements and performance criteria of this unit in the context of the job role, and:

 use organisational work health and safety (WHS) plan to identify each of the following types of
actual or foreseeable workplace hazards:

 physical environment Part A, Part B

 plant Part A

 work practice Part A, Part B

 security issue Part B

 assess the safety risk associated with each of the above hazards, using appropriate risk 

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Performance Evidence AT1 AT2 AT3 AT4 AT5

assessment tools and template documents

 take measures to eliminate or control the risks identified for each of the above hazards in line 

with organisational procedures.

Assessment Tasks

Knowledge Evidence AT1 AT2 AT3 AT4 AT5

Demonstrated knowledge required to complete the tasks outlined in elements and performance criteria of this unit:

 basic aspects of the relevant state or territory occupational health and safety (OHS) or WHS
legislation, specifically requirements for:

 when, where and how hazards must be identified Q3, Q4, Q5

 when, where and how risk assessments must be conducted Q12 

 consultation in the hazard identification and risk assessment process Q4

 WHS committees or WHS representatives as mechanisms for consultation Q8

 record keeping Q6, Q7a

 specific industry sector and organisation:

 group risk assessment mechanisms commonly used Q4 

 format and use of appropriate hazard identification and risk assessment templates  

 commonly used methods for identifying hazards in the workplace Q4 

 common methods applied to the assessment of safety risks 

 four-stage process model recommended and published by state and territory WHS 
authorities

 systematic method to assess risk:

 identifying the injury or illness or consequences that could result from the hazard 

 determining the exposure to the hazard 

 estimating the probability that an incident or injury will occur 

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Knowledge Evidence AT1 AT2 AT3 AT4 AT5

 determining an overall risk level for the identified hazard 

 common methods applied to controlling risks:

 substituting a system of work or equipment with something safe 

 isolating the hazard 

 introducing engineering controls 

 adopting administrative controls 

 using personal protective equipment 

 implementing combined control methods to minimise risk 

 measure to eliminate or control risk:

 implementing control measures when responsible 

 making suggestions for ways of eliminating or controlling risks 

 referring to a higher level staff member for decision on implementing controls 

 five-step hierarchical process model recommended and published by state and territory 
WHS authorities

 hazard identification and risk assessment procedures  

 appropriate methods to identify hazards:

 conducting site safety audits Q10b

 completing safety checklists Q10a

 inspecting workplace 

 observing daily activities Q10c

 investigating accidents and incidents Q10d

 reviewing injury or illness registers Q10d

 monitoring workplace environment Q10c

 investigation of staff complaints or reports of safety concerns Q4

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Knowledge Evidence AT1 AT2 AT3 AT4 AT5

 review of staff feedback via consultative processes:

 meetings 

 surveys Q4

 suggestion box submissions Q4

 people involved in the assessment of risk:

 contractors Q11

 managers Q11

 WHS committee members Q11

 WHS representatives Q11

 peers and colleagues Q11

 staff under supervision Q11

 supervisors Q11

 tourism suppliers. na

Assessment Tasks

Assessment Conditions AT1 AT2 AT3 AT4 AT5

Skills must be demonstrated in an operational tourism, travel, hospitality or events environment

where hazards must be identified and risk assessed. This can be:

 an industry workplace

 a simulated industry environment.  

Assessment must ensure access to:

 current plain English regulatory documents distributed by the local WHS government regulator   

 WHS information and business management manuals issued by industry associations or   

commercial publishers

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Assessment Conditions AT1 AT2 AT3 AT4 AT5

 current commercial policies and procedures, and hazard identification and risk assessment   
template documents.

Assessors must satisfy the Standards for Registered Training Organisations’ requirements for
RTO to ensure
assessors.

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Unit mapping – SITXWHS003 Implement and Monitor Work Health and Safety Practices
Application This unit describes the performance outcomes, skills and knowledge required to implement predetermined work health and safety practices designed, at management level, to
ensure a safe workplace. It requires the ability to monitor safe work practices and coordinate consultative arrangements, risk assessments, work health and safety training, and
the maintenance of records.
The unit applies to all tourism, travel, hospitality and event sectors and to any small, medium or large organisation.
It applies to those people who operate independently or with limited guidance from others. This includes supervisors and departmental managers.
This unit incorporates the requirement, under state and territory work health and safety (WHS) legislation, for businesses to take a systematic approach to managing the safety
of their workers and anyone else in the workplace.

Licensing requirements NA

Prerequisites NA

Assessment Tasks

Element Performance criteria AT1 AT2 AT3 AT4 AT5

1. Provide 1.1 Explain relevant WHS information to personnel. 

information on
1.2 Make all current WHS information readily accessible to staff. 
health, safety and 
security.

2. Monitor safe work 2.1 Monitor adherence to organisational WHS procedures.  

practices.
2.2 Monitor ongoing compliance with safe work practices. 

2.3 Take prompt action to address non-compliance with procedures 


and safe work practices.

2.4 Monitor day-to-day effectiveness of WHS practices in 

maintaining the health, safety and security of personnel.

3. Coordinate consultative 3.1 Coordinate the operation of all consultative processes. 

arrangements for the
3.2 Provide opportunity for staff members to contribute their views 
management of health,
on current and future WHS management practices.
safety and security
issues. 3.3 Resolve or refer issues raised through WHS consultation to the 
appropriate person.

3.4 Provide timely staff and own feedback on WHS management 

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Element Performance criteria AT1 AT2 AT3 AT4 AT5

practices to the designated person.

4. Implement and monitor 4.1 Coordinate scheduled hazard identification activities, ensuring

procedures for hazards are identified at times designated by legislation.
identifying hazards, and
4.2 Identify any hazards on an ongoing basis during own day-to- 
assessing and Part A
day workplace operations.
controlling risks.
4.3 React to reports of hazards by other workers, and coordinate 
and participate in risk assessments.

4.4 Implement any risk control methods or refer to appropriate


person if control is outside scope of responsibility.

4.5 Monitor effectiveness of control measures, promptly identify any 

inadequacies, and resolve or report them to the appropriate
person.

5. Implement and monitor 5.1 Identify WHS training needs based on regular staff monitoring. 
health, safety and
5.2 Make arrangements for fulfilling training needs. 
security training.
5.3 Monitor effectiveness of training and make required 
adjustments.

6. Maintain WHS records 6.1 Complete WHS records and reports accurately and legibly and   
and reports. store according to organisational and legal requirements.

6.2 Use data and reports to provide reliable and timely input into

the management of workplace health, safety and security.

6.3 Minimise use of printed materials and maximise electronic    

transmission and filing of all documents to reduce waste.

Assessment Tasks

Foundation skills Description AT1 AT2 AT3 AT4 AT5

Reading  interpret unfamiliar and complex materials describing regulatory   

requirements for WHS management and organisational policies
and procedures.

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Foundation skills Description AT1 AT2 AT3 AT4 AT5

Writing  write high level reports about the effectiveness of WHS

management practices, making recommendations for change 
and complete accurate records for regulatory compliance.

Oral communication  discipline non-compliant personnel 

 conduct sometimes complex WHS consultation activities 

 explain all WHS procedures and information on safe work 


practices.

Problem-solving  incorporate the views of other people consulted in the 


workplace

 analyse WHS system deficiencies and recommend required 


change.

Teamwork  monitor staff members’ daily compliance with WHS

Part B
management practices and counsel on non-compliance.

Assessment Tasks

Performance Evidence AT1 AT2 AT3 AT4 AT5

Evidence of the ability to complete tasks outlined in elements and performance criteria of this unit in the context of the job role, and:

 implement and monitor adherence to workplace health and safety procedures in three of the
following real or simulated situations:

 evacuation of staff and customers 

 security management of cash, documents, equipment, keys or people Part B 

 handling chemicals and hazardous substances Part A 

 hazard identification and reporting 

 incident and accident reporting

 risk assessment and reporting 

 coordinate consultative processes for managing the above workplace health, safety and 
security issues

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Performance Evidence AT1 AT2 AT3 AT4 AT5

 coordinate risk assessments, WHS training, and the maintenance of records relating to above
 
situations

 monitor the effectiveness of the WHS system and identify:

 required adjustments 

 staff training needs 

 demonstrate management practices that must be implemented for compliance with state or 

territory occupational health and safety (OHS) or WHS legislation during above situations.

Assessment Tasks

Knowledge Evidence AT1 AT2 AT3 AT4 AT5

Demonstrated knowledge required to complete the tasks outlined in elements and performance criteria of this unit:

 primary components of relevant state or territory OHS or WHS legislation:

 actions that must be taken for legal compliance Q3, Q5, Q6, Q7c

Q9

 employer responsibilities to provide a safe workplace Q1 

 requirement to consult, and acceptable consultation mechanisms Q3, Q4 

 requirements for the use of WHS representatives and committees, and their roles and
Q8
responsibilities

 requirements for hazard identification, risk assessment, risk control and acceptable  
mechanisms

 requirements for record keeping and acceptable record keeping mechanisms   

 requirement to provide information and training Q6 

 employee responsibilities to ensure safety of self, other workers and other people in the
Q1
workplace

 employee responsibility to participate in WHS practices Q1

 ramifications of failure to observe OHS or WHS legislation and organisational policies and Q2

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Knowledge Evidence AT1 AT2 AT3 AT4 AT5

procedures

 specific organisation:

 full content of WHS policies and procedures; and consultation, hazard identification, risk  

assessment and reporting documents

 methods used for WHS consultation, hazard identification and risk assessment  

 options for the provision of training:

 coaching or mentoring in safe work practices Q6b

 formal training programs in safe work practices Q6b

 hazard identification, risk assessment and control  

 WHS policy and procedure induction Q6a  

 WHS representative or committee Q8

 provision of information, fact sheets and signage to ensure safe work practices 

 WHS information:

 consultative arrangements for WHS Q4 

 employee roles and responsibilities in WHS management practices Q1

 legal obligations and ramifications of failure to comply Q2

 location of first aid kit and emergency evacuation plan 

 WHS training information and updates Q6

 policies:

 overall approach of organisation to WHS Q9

 participation of personnel in WHS management practices Q9

 responsibilities of employees to ensure safety Q1, Q4c

 procedures  

 specific risk control measures relevant to the workplace 

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Knowledge Evidence AT1 AT2 AT3 AT4 AT5

 specific regulations and codes of practice 

 use of:

 hazard identification reporting documents  

 risk assessment template documents

 consultative processes:

 a diary, whiteboard or suggestion box used by staff to report issues of concern Q4

 fact sheets to fully inform personnel about WHS rights and responsibilities Q4c

 formal WHS representatives and committees Q4b

 formal meetings with agendas, minutes and action plans Q4b, Q7a, Q7b

 informal meetings with notes Q4b 

 WHS discussions with employees during the course of each business day Q4b

 recording issues in a management diary Q4b, Q7c

 regular staff meetings that involve WHS discussions Q4b

 seeking staff suggestions for content of WHS policies and procedures Q4b

 special staff meetings or workshops to specifically address WHS issues Q4b

 staff handbook containing WHS information Q4d  

 surveys or questionnaires that invite staff feedback on WHS issues Q4b

 time requirements for hazard identification:

 when changes to the workplace are implemented: Q5

 before the premises are used for the first time Q5

 before and during the installation or alteration of any plant Q5

 before changes to work practices are introduced Q5 

 when any new information relating to health and safety risks becomes available Q5 

 required WHS records and reports:

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Knowledge Evidence AT1 AT2 AT3 AT4 AT5

 consultation Q7a 

 hazard identification Q7a 

 incident and accident notifications to WHS regulatory authorities Q7a

 incident or accident, near miss reports and related statistics Q7a

 monitoring reports and recommendations for change:

 agendas for and minutes of meetings Q7b

 committee members Q7b 

 consultation decisions and follow-up actions Q7b  

 consultation processes Q7c  

 diaries of meetings Q7c

 WHS information provided to personnel Q7b

 risk controls Q7b  

 safe work practices Q7b 

 risk assessments Q7a 

 risk control actions Q7a 

 training action plans Q6a

 training undertaken. Q6c

Assessment Tasks

Assessment Conditions AT1 AT2 AT3 AT4 AT5

Skills must be demonstrated in an operational tourism, travel, hospitality or events business

operation where WHS management practices are implemented and monitored. This can be:

 an industry workplace

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Assessment Conditions AT1 AT2 AT3 AT4 AT5

 a simulated industry environment.   

Assessment must ensure access to:

 computers, software programs, printers and communication technology used to administer the   

implementation and monitoring of a WHS system

 relevant state or territory WHS legislation    

 current plain English regulatory documents distributed by the local WHS government regulator    

 codes of practice and standards issued by government regulators or industry groups    

 WHS information and business management manuals issued by industry associations or    

commercial publishers

 current commercial WHS policies and procedures     

 operational team for which the individual coordinates WHS management practices; this can be:

 teams in an industry workplace who are assisted by the individual during the assessment
process; or

 individuals who participate in role plays or simulated activities, set up for the purpose of
 
assessment, in a simulated industry environment operated within a training organisation.

Assessors must satisfy the Standards for Registered Training Organisations’ requirements for
RTO to ensure
assessors.

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