ISE 2024

Event Manual
Fira Barcelona | Gran Vía
30 Jan - 2 Feb 2024

A joint venture
partnership of
Welcome

We are thrilled to start this journey with you!

The Event Manual we have created will serve as a valuable tool to aid you in your
preparations for the upcoming ISE 2024. Consider this manual as your trusted ‘GPS’ to steer
you towards a successful show. This comprehensive document includes all the necessary
information to ensure that you and your colleagues are well-prepared for the event.

The Manual is divided into two sections: We highly recommend that you share this
Exhibitor Area and Stand Construction Area. manual with your entire team and your stand
builders to ensure efficient preparation.
In the Exhibitor Area you will find all the Effective communication is critical, and this
relevant information, such as contact manual will help to keep everyone on the
details, deadlines, and essential information same page. We encourage you to read this
during show days. The Stand Construction manual thoroughly and carefully. If you have
Area provides you with all the rules and any questions, please do not hesitate to
regulations regarding stand design, reach out to us directly at [email protected].
build-up, show days, and breakdown.
Let’s start the preparations with
enthusiasm and dedication towards
making ISE 2024 a huge success!
Contents
43 Smoke Detectors in Stands >
1 Welcome 20 Cloakrooms & Luggage > 30 Build-up Schedule >
44 Ramps - Disabled Access >
7 Preparing for a Successful Show > 20 Copyright > 30 Breakdown in Halls >
44 Glazing >
7 Exhibitor Monthly Updates > 20 Disabled Facilities > 31 Breakdown Traffic >
44 Handrails >
7 ISE Contact List > 20 First Aid > 31 Phased Breakdown >
44 Doors >
8 Deadlines & Checklist > 20 Exhibit Space Air Treatment > 32 Security >
45 Carpet >
9 Timetable for Build-up, > 21 Liability > 32 Cleaning/Waste Disposal >
Show Days and Breakdown 46 Balustrades >
21 Paging System > 33 Hi-Vis Vests, Hard Helmets & Safety Shoes >
10 ISE Official Suppliers > 46 Rigging/Banners >
21 Smoking, Alcohol & Drugs > 34 Rules & Regulations >
10 Critical Suppliers List > 46 Hanging Banner /Ceiling Policy >
22 In Case of Emergency > 34 Space-only Stands >
11 ISE Recommended Suppliers > 46 General Rules >
22 Exhibitor Service Desks > 34 Stand Design Approval >
12 ISE Exhibitor Services > 46 Important Information >
22 Wi-Fi Policy > 36 Height Regulations: Walls & Pillars >
12 Exhibitor Back Office (EBO) > 47 Rigging Limitations >
25 Build-up and Breakdown Information > 36 Enclosed Exhibition Stands. >
12 ISE Fira Store > 50% Walling Rule 47 Complex Suspended Structures >
25 Early Access >
12 Registration > 37 Stand Height Regulations > 48 Considerations when Designing >
25 CEVA, Logistics and Handling >
your Rigging Order
13 Hotel Information > 38 Double-deck Stands >
26 Storage of Empty Cases >
49 Complex Structures >
14 Directions to Fira Barcelona, Gran Vía > 38 Handrails >
26 Courier Shipping >
50 General Regulations >
14 Parking During Show Days > 39 Pillars >
26 Shipments Deadline Prior to the Show >
50 Aisles >
15 Important Show Protocols > (Advance Warehouse) 39 Separation Walls >
51 Hall Lighting >
15 Distribution of Material > 26 European Consolidation Points > 40 Electricity >
51 Exhibition Goods Arrangement >
15 Lead Retrieval > 27 Build-up Restrictions > 40 Service Ducts >
51 Fuelled Exhibits >
16 Music & Sound Levels > 27 Traffic Buffering & Vehicle Registration > 40 Power Supply >
51 Haze or Fog Machines >
16 Stand Occupation > 28 Unloading/Reloading Time Restrictions > 41 Installation >
51 Water & Plumbing >
16 Stand Party/Event > 28 Vehicle Passes > 41 Raised Floors >
52 Laser Features >
16 Catering > 28 Self-unloading vehicles > 42 Stand Restrictions >
52 Shell Scheme Stand >
18 Meeting Rooms at the Show > 28 Build-up Traffic > 42 General Restrictions >
52 Stand Numbers & Fascia Boards >
20 General Show Information > 29 Barcelona Low Emission Zone > 42 Floor Resistance >
53 Get in Touch >
20 Children 29 Build-up in Halls > 42 Visibility >
 Exhibitor
Area

Fira Barcelona | Gran Vía

30 Jan - 2 Feb 2024
Preparing for a Successful Show

ISE Contact List

Exhibitor Monthly Updates
Sector Name/Tel. Email
The most important operational information will be sent
Marketing Operations David Berrios [email protected]
to you in the form of our Exhibitor Update emails, sent by
our Customer Success team. These emails contain all the Meeting Room Rental Melissa Ortiz [email protected]
necessary information specific to your preparations. Early Access Customer Success [email protected]

Exhibitor Support +31 20 240 24 27 [email protected]

We send this mailing every month to all exhibitors who are registered in the General Office Services +31 20 240 24 24 [email protected]
ISE System as the main contact or someone who has specifically requested Registration Support Registration Team [email protected]
to receive it.
General Sales Sales Team [email protected]
The subject of these emails is ‘NEW UPDATES: Exhibitor Monthly Update International Sales Manager Dan Cordock [email protected]
– Month 2024’ and the sender is [email protected]. Please
International Sales Manager Elisabeth Kondakow [email protected]
ensure that email communications coming from this address do not end
up in your spam folder by marking them as ‘not spam’. If you have not International Sales Manager Otto Viersen [email protected]
yet received the ISE Monthly Update, please check your spam folder. International Sales Manager Alex Schurmann [email protected]

We cannot stress enough the importance of these emails. Please Accounts Receivable Accounts Team [email protected]
read them thoroughly and distribute them to anyone that Conferences Joe Hosken [email protected]
you think may benefit from them, such as your stand builders,
lorry drivers, stand personnel, etc. If you have any questions or
would like to add someone to the mailing list, please contact
our Customer Success Department on [email protected]
Deadlines & Checklist

Early Bird Deadline Deadline Supplier How to submit All products on the Fira Store
November will have a 30% discount until
Stand Design Approval 15/11/23 Abraxys [email protected] 4 January 2024. From 5 January
December
2024 until the beginning of the
Update Company Info in EBO 01/12/23 ISE Via EBO
Rigging 22/12/23 Servifira [email protected] (Halls 1, 2 and 3)
build-up, services can still be
[email protected] (Halls 4, 5, 6 & 7) ordered, although they will be
January
subject to availability. During
Wireless Policy Exception requests 02/01/24 Fira IT Services [email protected]
Freight Forwarding/Lifting 09/01/24 CEVA Showfreight [email protected] build-up and show days, all
Early Build-up/Access Request 09/01/24 21/01/24 ISE [email protected] orders will have to be placed and
Standard Catering 22/01/24 Gastrofira ISE Fira Store
paid for at one of the Exhibitor
February
Cabled Internet and Wi-Fi 04/01/24 End of show Servifira ISE Fira Store
Services Desks which will be
Electricity 04/01/24 End of show Servifira ISE Fira Store located throughout the venue.
Hostesses 04/01/24 End of show Servifira ISE Fira Store
Security 04/01/24 End of show Servifira ISE Fira Store
Water/Compressed Air 04/01/24 End of show Servifira ISE Fira Store
Graphics 04/01/24 End of show Servifira ISE Fira Store
AV Equipment 04/01/24 End of show Servifira ISE Fira Store
Cleaning 04/01/24 End of show Servifira ISE Fira Store
Floor Coverings 04/01/24 End of show Servifira ISE Fira Store
Floral Decorations 04/01/24 End of show Servifira ISE Fira Store
Furniture 04/01/24 End of show Servifira ISE Fira Store
Lighting & Wall Sockets 04/01/24 End of show Servifira ISE Fira Store
Parking Passes 04/01/24 End of show Servifira ISE Fira Store
Carpet 04/01/24 End of show Servifira ISE Fira Store
Telecommunications 04/01/24 End of show Servifira ISE Fira Store
Air Filtration and Sensors 04/01/24 End of show Servifira ISE Fira Store
Refuse Containers/Cleaning Build-up 04/01/24 End of show Servifira ISE Fira Store
Lead Retrieval 10/01/24 End of show Servifira ISE Fira Store
Timetable for Build-up, Show Days and Breakdown

Build-Up Show Opening Times Breakdown

Early Build-up only upon Removal of hand-carried goods.

*Sunday 21 January 08:00 – 00:00 Tuesday 07:00 - 20:00 Venue open to exhibitors. 17:00 –18:00
request via EBO Loading docks are closed.
30 January 10:00 - 18:00 Venue open to visitors.
Friday 2 February
Dismantling of stands.
Early Build-up only upon 18:00 – 00:00
*Monday 22 January 08:00 – 00:00 Loading docks are closed.
request via EBO
Wednesday 07:00 - 20:00 Venue open to exhibitors.
31 January 10:00 - 18:00 Venue open to visitors.
Build-up for all space-only
Tuesday 23 January 08:00 – 00:00
exhibitors/contractors Saturday 3 February 08:00 – 00:00 Dismantling of stands.

Wednesday 24 Build-up for all space-only Thursday 07:00 - 20:00 Venue open to exhibitors.
08:00 – 00:00
January exhibitors/contractors 1 February 10:00 - 18:00 Venue open to visitors.
Sunday 4 February 08:00 - 00:00 Dismantling of stands.

Build-up for all space-only

Thursday 25 January 08:00 – 00:00
exhibitors/contractors
Friday 07:00 - 20:00 Venue open to exhibitors.
Monday 5 February 08:00 – 18:00 Dismantling of stands.
2 February 10:00 - 16:00 Venue open to visitors.
Build-up for all space-only
Friday 26 January 08:00 – 00:00
exhibitors/contractors

Build-up for all space-only

Saturday 27 January 08:00 – 00:00
exhibitors/contractors

Sunday 28 January 08:00 – 00:00 LAST Build-Up Day for all

space-only exhibitors/
contractors.

Decoration and equipment

delivery of shell scheme stands/
removal of ALL empty cases.

Fine tuning for all exhibitors.

No stand building allowed.
Monday 29 January 08:00 – 17:00
Decoration for shell scheme
stands, no freight allowed.

Please note that the build-up schedule does not allow for
24-hour working. If overnight working is desired it should be
requested from Fira Barcelona directly, via [email protected]
ISE Official Suppliers 1

Service Official Supplier Responsibilities Company logo

There are multiple
CEVA Showfreight is our official partner for logistics
companies mentioned and on-site handling. They assist exhibitors with
throughout this manual. shipments to and from Fira Barcelona and are the
Logistics and Showfreight CEVA Showfreight only company authorised to operate motorised
Therefore, it is essential equipment within the venue (including forklifts,
to know who the Official cranes, electric pallet trucks, cherry pickers and scissor
lifts as well as truck mounted forklifts and cranes).
Suppliers are for ISE
2024. On this page is an Servifira is the Exhibitor Services department of
overview of each Official Fira Barcelona. They manage all services available
Exhibitor Services, Shell Scheme Servifira for Exhibitors during build-up, show days and
Supplier, including a breakdown, and will also be selling basic and

detailed description of premium stand packages through the ISE Fira Store.

their responsibilities in
relation to the show. They
Fira Barcelona’s stand design department
can be recognised in their specialised in custom-made projects
Tailor Made Stands buildUP by Fira for mid-size and large booths.
communications by our
They create unique stands based off your ideas.
Official Supplier logo.

Abraxys is our official Health and Safety partner.

Stand Design Approval and They are responsible for approving space-only stand
Abraxys Global
Health and Risk Assessment designs as well as monitoring health and safety on-
site during build-up, show days and breakdown.
ISE Official Suppliers 2

Service Official Supplier Company email Suffix Company logo

There are multiple companies
mentioned throughout
this manual. Therefore, it RISE Show TV: our official
video-on-demand service
Inavate @imlgroup.co.uk

is essential to know who

the Official Suppliers are
for ISE 2024. On this page ISE Daily: the official newspaper of
is an overview of each ISE 2024, distributed on site each
Future
@futurenet.com or
day; also official ISE newsletters @ise-daily.com
Official Supplier, including in the run-up to the show

a detailed description of
their responsibilities in
Hotel Services: our official
relation to the show. They Accommodation Partner, offering bnetwork @bnetwork.com
can be recognised in their a wide range of hotels

communications by our
Official Supplier logo.
Show Guide Xcalibre Communications @xcalibrecomms.com
Critical Suppliers List

Service Company Name Email Address Contact Number

Exhibitor Services Servifira [email protected] +34 93 233 20 00

Freight Forwarding/ Lifting CEVA Showfreight [email protected] +44 330 587 7777

Hotel Services bnetwork [email protected] +34 93 550 03 50

Lead Retrieval Fira Barcelona [email protected] +34 93 233 27 73

IT Services Fira Barcelona [email protected] +34 93 233 22 00

+34 93 233 20 00
Halls 1, 2 & 3: [email protected]
Rigging & Truss Services Servifira +34 93 271 48 00
Halls 4, 5, 6 & 7: [email protected]
+34 93 004 24 24

Stand Design Information and Approval Abraxys Global [email protected] +34 68 864 26 50

Catering Services Gastrofira [email protected] +34 93 233 20 00

Graphic Services Servifira [email protected] +34 68 267 01 85

ISE Recommended Suppliers

Services Supplier Contact details Company logo

If you are looking for services
to promote your presence Stand Builder: t: +34 661 780 913

on-site or if you need a Fira Barcelona’s in-house stand design department. buildUP by Fira e: [email protected]
Click here to check their latest projects.
stand builder, please find w: www.buildupfira.com

a list of Recommended
t: +34 93 302 86 40
Suppliers on this page. Stand Builder:
Iventions Event
Custom design & local production, superb service e: [email protected]
Architects
& international project team, high-end AV fits w: https://iventions.com/ise-2023

Stand Builder: t. +34 934 233 107

More than 50 years’ experience, based Servis Group e: [email protected]
in Barcelona. Customer Green is our
corporate colour for sustainability. w: www.serviscomplet.com

Event Agency: t: +34 933 028 640

Iventions Event
Off-site events, Hospitality services, Immersive e: [email protected]
Architects
activations, Visitor engagement, Press conferences w: https://iventions.com/ise-2023

t: +34 60 997 90 87

Communication Services Jordi Muntal e: [email protected]

w: http://jordifotograf.com/

t: +31 645 492 771

Maarten Schuth
Communication Services e: [email protected]
& Cate Béart
w: www.conferencephotography.es

t: +34 661 80 94 96
Communication Services Albert Mollon
e: [email protected]
Exhibitor Services
It is crucial that you review and update your company If you have any difficulties logging in, please > Attendees: As an exhibitor, you have an invitation
Exhibitor Back Office (EBO)
profile and contact details within the EBO, as these will contact Servifira on [email protected] code to make sure all your clients can visit you at
The Exhibitor Back Office (EBO) is a comprehensive and be used on the official ISE website and floorplan. You ISE. You can find the invitation code on the EBO and
Registration
essential tool designed to facilitate your preparations for can add additional contacts if needed, and ensure that on the Registration Portal. Make sure you share this
the upcoming ISE 2024 show. This powerful tool allows your stand builder’s contact details are included as well. > Exhibitors / Stand personnel: All exhibitors must be with anyone you think should attend the show.
you to effectively manage all aspects of your participation The deadline to update this information is 1 December registered via the registration portal in the Exhibitor
and provides useful resources to help you achieve success. 2023, after which time the information listed in the Back Office. The registration portal is available from For ISE 2024, everyone will need to bring their printed
EBO will be published in the printed Show Guide. 5 October 2023. badge. Make sure you download the ISE 2024 App
Within the EBO, you will find a range of features and
and open your Digital Voucher, where you will find a
sections to help streamline your preparations: Should you have any questions or concerns about using
Follow these steps to register your stand personnel: button to download your badge in pdf format. You
the EBO, the Customer Success Department is available to
> Company information: It is crucial that you will need the printed badge to access the venue.
assist you directly via email at [email protected]. Make the 1. Go to your EBO and click on Registration.
review and update your contact details, exhibitor
most of the EBO’s features and resources to ensure that Additionally, anyone requiring a Visa invitation letter can
categories, logo, company profile and contact 2. Open the Registration Portal and click
your participation in ISE 2024 is a resounding success. download it directly from their myISE account. The link
details within the EBO, as these will be used on Register Stand Personnel.
will be provided in the registration confirmation email.
on the official ISE website and floorplan. ISE Fira Store
3. Download the template and fill it in.
Should you have any questions or concerns about the
> Exhibitor Resources: You will find relevant documents The ISE Fira Store can be accessed via the EBO and is
4. Upload the template and check if registration process, the Registration team is available to
such as the Event Manual, deadline overview, and access managed by Servifira, the Exhibitor Services Department
the list has been approved. assist you directly via email at [email protected]
to the ISE Fira Store. You can also find information on of Fira Barcelona. Please visit the ISE Fira Store to
how to book a meeting room. Check the meeting room see the full selection of products and services as well Once approved, there will be a green check confirming Hotel Information
user guide and submit the booking form. as pricing information. If you have a query regarding all people on the list have received a confirmation
The Official Hotel Accommodations partner of ISE in
> Marketing Tools: There are three sections in the EBO your order, or need further information, please contact email. If you still need additional support, contact the
Barcelona is bnetwork, a renowned agency specialising
meant for marketing tools: Promote your presence, Servifira directly on [email protected] Registration team via [email protected]
in hotel and travel arrangements as well as special
Enhance your presence and Press opportunities. In Please find below the step-by-step instructions Please note that when registering, an email address can events. They have the best deals for rooms located in
these sections, you will find the marketing toolkit, for logging in to the ISE Fira Store. only be used once. Please do not share the invitation and around Barcelona throughout show days, build-up,
conference information and press-related topics. Make code with your stand personnel, as they would then be and breakdown. We advise you to use bnetwork to book
sure you explore these tools to have a successful show. 1. Log in to the EBO.
registered as attendees and not exhibitors. All exhibitors a hotel room for your participation at ISE 2024. Their ISE
> Account Details: You can check your contract, 2. In the upper-right hand corner, click need to be registered via the process mentioned above. dedicated webpage isehotels.bnetwork.com shows a
update your contract signature and password. on the button that says Sign In. wide range of pre-secured accommodation options.
Keep in mind the exhibitor badge will give access to the
> Deadline Overview & Checklist: Find a checklist 3. Click on Create an account venue during build-up, event and breakdown days. Should you need more details, you can contact
which isolates all the essential steps you will (this is only for the first time logging in). bnetwork via email at [email protected]
> Contractors / Stand builders: As for contractor
need to follow and make sure you are up to or you can call them at +34 935 500 350.
4. Once the account is created, you will receive an registration, once your stand design has been
date with the most relevant deadlines.
email from Servifira informing you that the account approved by Abraxys, you will receive the IMPORTANT WARNING: In previous
> Rebooking & Priority Points: You can find all has been activated. Click on the provided link to Permission to Build Certificate, in which you will years, some ISE attendees and exhibitors
details regarding rebooking for ISE 2025 and confirm your username and password to sign in. find a link to the contractor registration portal. have experienced problems with
view priority points and ranking number. As soon as the stand design is approved, you scam companies. Please make sure to
5. Go back to the sign in area and
will also have access to this Portal via your EBO. only book via bnetwork as any other
> Registration & Navigating the Show: You can enter your login credentials
Please contact our Customer Success team via online services may potentially be a
access your Exhibitor Registration Portal to
Please note that the ISE Fira Store is a separate system [email protected] if you have any queries. scam. bnetwork can be recognised
register your stand personnel and obtain your
from the EBO, so the credentials for the EBO are not valid by the ISE Official Supplier logo.
Attendee Invitation Code and Invitation Link.
for the ISE Fira Store so a new account will be needed.
Directions to Fira Barcelona - Gran Vía

Services Distance From the Fira Station/Stop Parking During Show Days
Vehicles with a maximum height of 2.1 metres can enter the parking garages.
Underground
TMB Metro L9 South: “Fira” and “Europa | Fira” stations. Find all the options and rates on the ISE Fira Store and purchase your ticket.
East and South Access
TMB Metro L10 South: “Foc” station.
5-Minute Walk North Access
FGC (Catalan Government Railways): “Europa|Fira” station. Lines L8, S3, S4, S8, S9, R5, R50, R6 and R60.
South and East Access

5 to 10-Minute Walk TMB lines: H12, V1, 46, 65, and 79

FGC (Catalan Government Railways)

Lines L8, S3, S4, S8, S9, R5, R50, R6 and R60 (Europa/Fira station)
South and East Access
5 Minutes from Europa/
More information
Fira Station
Renfe
Barcelona-Sants station, 4km from the fairground, is connected to a comprehensive regional, national and
international railway network. From the station you can take the TMB Metro system to the venue or a taxi.

Barcelona-El Prat Airport has two terminals, T1 and T2, where around 100 airlines operate. Alll vehicles with a height exceeding 2.1 meters cannot park in the Fira
Direct access from the airport: Barcelona parking facility. Therefore, we recommend alternative options such
15 Minutes by Taxi By road: a 12km journey (C-31)
as a truck parking. Just a 7-minute drive from Fira Barcelona Gran Via, you
Underground: L9 South (Fira and Europa/Fira stations)
Bus: TMB line 46 (Pl. Europa stop) can find the Bellvitge Truck Parking. If you wish to inquire about availability
Taxi or need more information, you can find the contact details below:

Phone: 617757929

Email: [email protected]
The Gran Via fairground is located in a new business development area, connected to
the main motorways and dual carriageways leading into Barcelona: Address: C/ Cami de Pau Redo 08907 L’Hospitalet de Llobregat
Fira Parking Garages
Around the Venue AP-7, AP-2, A-2, C-16, C-58, C-31, C-32, C-33
GPS coordinates: 41.35448, 2.12698
Important Show Protocols 1
Distribution of Material Description Early-Bird Price Event Price

Deadline Until 10 January 2024 11 January onwards

The display or distribution of any material in any form, from any area within Fira
Barcelona other than within the boundary of your stand, is strictly prohibited. Lead Retrieval - Small
€250 €275
Canvassing (e.g. soliciting for subscriptions and opinions) is also strictly prohibited. Business Edition (1 licence)

Pop-ups are only allowed on your stand; they are prohibited in the aisles,
Lead Retrieval -
general areas, catering areas and entrances. Only ISE directional pop- €500 €550
Enterprise (3 licences)
ups are allowed in these areas. When renting a meeting room, pop-ups
are allowed at the room entrance only if they do not hinder accessing the
Lead Retrieval – Additional
corridor. They are not allowed in the corridor leading to the room; any pop-
license (ovly available
ups there will be removed by ISE management without prior notice. €95 €110
as complementary to
Floor stickers or wall stickers are not permitted anywhere within Fira Enterprise edition)
Barcelona other than within the perimeter of your stand. Any costs incurred
for removing stickers will be passed on to the exhibiting company.
Device (smartphone) rental €190 €200

Device rental (smartphone)

Lead Retrieval €235 €250
+ delivery

Lead Retrieval by Fira Barcelona gives you total management of the pre-
Device rental (smartphone)
show, at-event and post-show process and is highly recommended by ISE.
+ delivery + overnight €285 €300
Using Lead Retrieval, you can scan visitors’ badges, retrieve contact data,
storage and charging
add photos and even immediately contact visitors by exporting the leads.
You can assign licences and use the system to follow up post-event to
Loss/Damage Waiver
ensure no leads are lost in the process. Lead Retrieval by Fira Barcelona €100 €100
for the smartphone
gives you total control over the sales lead management process.

The ISE Fira Store still offers the opportunity to purchase lead retrieval
services until the end of the event. We invite you to take advantage
of this service by reviewing the price breakdown below. Device rentals have been configured for Lead Retrieval use and work
with 4G connection for scanning. If you wish to use the licenses on
Click here to download the Lead Retrieval Guide.
your own devices, please be aware of the following requisites:
Should you have any questions or concerns regarding the Lead Retrieval
> Android 6.0, iPhone 7 with iOS 13 or later
products, please do not hesitate to contact the professionals at Lead
Retrieval by Fira Barcelona directly at [email protected]
> Stable connection (4G connection is recommended)

You need a 4G/5G connection or Wi-Fi to use all the Lead Retrieval
functionalities, but you may still scan the badges without an internet connection,
and subsequently synchronize all the collected data in a Wi-Fi area.
Important Show Protocols 2
Music & Sound Levels Stand Party/Event Catering

Exhibitors wishing to play music on their stands should obtain permission from Every exhibitor is welcome to host a party, event or reception on their stand. Gastrofira is Fira Barcelona’s catering department. A wide variety of fresh
the organisers. Please note that no live music is allowed during show hours. and delicious food, beverages and equipment can be delivered directly to
External catering organisations are not permitted to cater for such
Exhibitors are solely responsible for obtaining any licence(s) required to play music your stand, meeting room or suite. You can place your catering order through
events. When ordering catering, please note that you must have an
on their stand. the ISE Fira Store. Please place your initial order before 22 January 2024.
area for catering materials within your stand. If you do not have such
Make sure the shopping cart items are paid for and validated before the final
The relevant organisation in Spain from which to obtain the licence is SGAE. a space, you should order disposable materials for the event.
deadline date. Afterwards, orders may not be accepted or accepted partially.
Exhibitors using music systems must ensure that they are in possession of the Please note that the venue needs to be cleared by 22:00 every night of the
If you cannot find what you are looking for, have special dietary requirements,
correct licensing and that the volume must be kept to a limit of 70 decibels. A peak show. At 21:45 everyone within Fira – Gran Vía is requested to leave the premises.
or require a specialised order, please do not hesitate to contact the Gastrofira
of 85 decibels for a maximum of two minutes is permitted for demonstrations twice Therefore, we advise you to put 21:30 as the end time on your invitation.
Sales Department directly. They will work on creating a tailored catering offer
per hour.
For every on-stand event, an Event Request Form must be especially for you. Please contact Gastrofira directly at
Live music is only permitted at stand parties hosted after 18:00. filled out and sent to ISE. Please send the completed version [email protected] or +34 93 233 20 00.
to Natálie Měkotová at [email protected] The deadline for tailor-made catering orders is 16 January 2024.
Noise levels will be measured throughout the show days by Abraxys. Exhibitors
failing to comply with warnings from show management will have their power Please note it is mandatory that you order stand security for every event. Gastrofira also has a large catalogue of branded items such as paper coffee
supply terminated. Please show consideration to other exhibitors at all times. This and other services for the parties (tensa barriers, cleaning, etc.) can be cups, napkins, stirrers to straws, water bottles, biscuits or apples among many
ordered via the ISE Fira Store. You will be able to order staff for the stand until others. If you want your brand to be recognised everywhere on your stand, please
the 19 December 2023. We suggest the presence of at least one security guard check their catalogue, found in the ISE Fira Store, before 18 December 2023.
Stand Occupation for the duration of your event. For stands larger than 100sqm, two security
Gastrofira offers an exclusive exhibitor restaurant located on the upper
guards should be ordered. The role of the security guards is to contain the
walkway by Hall 6 during build-up and show days. Vouchers and additional
party within the stand perimeter but also to protect the neighbouring stands.
Each exhibitor is responsible for manning its rented stand with information are available for purchase on the ISE Fira Store or by contacting
at least one person during the opening hours of the show. Failure Gastrofira directly at [email protected] or +34 93 233 20 00.
to do so will result in a fee of €500 per day being charged to
the exhibitor. Abraxys will be monitoring this on-site.
Meeting Rooms at the Show
Exclusive Suites & Meeting Rooms Meeting Room General Rules Meeting Room Breakdown

Our selection of meeting rooms are strategically located within Meeting rooms can only be booked for a full day. Please note that access times > Breakdown hours during show days: 18:00 - 20:00 on
the Barcelona Suites and Europa Suites areas, as well as the for exhibitors and attendees are different. the last day the meeting room is booked.
spacious CC3, CC4 and CC7 rooms and the Tibidabo Suites.
> The breakdown should be carried out before returning
To make a booking, simply download our Meeting Room Booking Guide and fill Service Exhibitors Attendees
the key, on the last day of the contract.
out the booking form which you can find in the Exhibitor Resources section on
your EBO. Your request will be promptly reviewed and within 24 hours, you will 30 January - 1 February 07:00 – 20:00 09:30 – 18:00
> The room must be left clean and empty. A fee will
receive an email with customised options tailored to your specific requirements.
be applied if the room requires cleaning.
2 February 07:00 – 20:00 09:30 – 16:00
Services
> For Barcelona/Europa Suites and Tibidabo Suites all goods,
> When booking a meeting room, please consider the build-up and flight cases and other types of materials will need to be
To request any additional services for your meeting room, please
breakdown days. If necessary, an additional day must be booked. unloaded via the goods lift located at Hall 8.0.
visit the ISE Fira Store and indicate your meeting room number.
Thes additional day will have an additional cost of a full day.
Fira offers a range of services, including internet, hostesses,
security, AV equipment, cleaning, and extra furniture. > The meeting rooms can be delivered empty, to display products such For more information regarding meeting rooms, please contact
The initial setup options of boardroom, theatre, classroom, and as screens and/or displays. However, please note that all Barcelona Melissa Ortiz via [email protected] or +34 93 271 2053. You
emptying of the room are included in the price. If you require a and Europa suites are delivered with a cupboard that cannot be can also download our Meeting Room Booking Guide.
second setup change, additional costs will apply. All requests for removed. To display products, please verify the electricity needs.
In the event there are no meeting rooms available onsite, you can contact
setup changes must be made before 4 January 2024. > Please note that it is not possible to build audio demo rooms in the meeting Creative Spirit and they will help you find a meeting space. They have built a
If you need catering services within your meeting room, please contact Gastrofira rooms. The maximum sound level that can be permitted in the rooms is 40dB. venue finding tool to support ISE exhibitors with their requirements for social
directly at [email protected] or +34 93 233 20 00. Please note events. Contact them directly via [email protected] or +34 93 218 39 60.
> Construction within Fira Barcelona meeting rooms is not allowed
that the deadline for catering orders in your meeting rooms is 15 January 2024.
under any circumstances, particularly but not limited to temporary
When ordering catering machinery for any meeting rooms, it is building, removing of existing furniture, installation of additional
mandatory to request electrical needs. Please note that external catering power, carpeting, attaching any signage to the walls, glass, or
organisations are not permitted to cater inside Fira Meeting Rooms. doors. This list is explicitly not meant to be exhaustive.

Keys > Please note that all the above-mentioned services

need to be carried out by Fira official suppliers.
> Each meeting room has 2 keys included.
> If you are planning an event, breakfast, or meeting outside the regular
> Access to the meeting room will only be granted on hours, please inform Melissa Ortiz at [email protected] in advance.
the day of the booking and not before.
Meeting Room Build-Up
> The keys will be collected and returned at the information point
located on the walkway next to the Barcelona and Europa suites. > Fine tuning and goods delivery: 07:00 - 09:00 on
> If you require additional keys, they can be requested at the first day the meeting room is booked.
the information point for an extra charge of €30 per key,
which includes late return or loss of the keys. > For Barcelona/Europa Suites and Tibidabo Suites all goods,
flight cases and other types of materials will need to be
> Please note that if you do not return the keys on the last day of the
contract before 20:00, an additional cost of €30 per key will apply. unloaded via the goods lift located at Hall 8.0.
General Show Information 1
Children First Aid and their respective officers, employees, members and agents harmless from
and against any and all claims, losses, injuries and damages to persons or
property, governmental charges or fines and attorney’s fees arising out of, or
Due to ISE’s business nature and high volume of pedestrian traffic, During periods of build-up, show days and breakdown, first aid services will be
caused by, the exhibitor’s installation, removal, maintenance, occupancy or
children under the age of 16 are not permitted in Fira Barcelona available in the First Aid Centre, next to doors 3.14 in Hall 3, in CC7 and in Hall 8.0.
use of the exhibition premises, or any part thereof, or arising out of, or caused
during ISE build-up, show days and breakdown. Children
In case of emergency, please call Fira Barcelona control room on +34 93 233 41 00. by, the exhibitor’s participation in exhibition activities. Exhibitors must comply
between 16 and 18 can enter if accompanied by an adult.
at all times with the rules and regulations of ISE and Fira Barcelona. These
This information is also mentioned in the Terms & Exhibit Space Air Treatment rules and regulations are subject to change prior to the time the exhibition
Conditions of the online registration portal. is held. Failure to follow ISE and Fira Barcelona’s rules and regulations
Fira Barcelona has taken many technical measures to keep the air will constitute a breach of contract. In addition, by signing the ISE exhibit
Cloakrooms & Luggage in the exhibit halls safe for all attendees and exhibitors. However, contract, exhibitors agree to comply with ISE’s interpretation of its rules and
you may wish to consider standalone air sanitisers in case the regulations. Should an exhibitor wish to hire their own surveillance service for
There are three cloakrooms at the venue. Find one in the South air does not flow well through some of your exhibit space. their stand, this can be requested through the ISE Fira Store via Servifira.
Access, another one in the outdoor area between the South
Recycling of air in smaller spaces and in high traffic meeting spaces may If the exhibitor wishes to hire a surveillance service or security company
Access and Hall 1 and a third one in the East Access.
promote virus contamination; this may be the case in closed off meeting other than that of Fira Barcelona, they must contact Servifira at
The cloakroom service for ISE 2024 is free of charge. rooms or at stands that are boxed in. For such cases, you can easily order [email protected] at least 48 hours in advance. This form contains
stand-alone medical grade HEPA filtration units through the ISE Fira Store. the regulations and conditions for the provision of this service.
Lost & Found
It is recommended to not bring your own units and it is prohibited to introduce
sanitisers that expose UVC or that are based upon Plasma or Ozone. Both
If you have lost an item or found something that belongs to
Barcelona and Europa Suites are already set up with their own filtering systems.
someone else while at the venue, please go to the Exhibitor
Service Desk located in the South Access -1.
Liability
Copyright
The exhibitor is solely responsible for the safeguarding of materials,
equipment and displays at all times during build-up, show days and
Please note that Integrated Systems Events has no copyright responsibility
breakdown. We recommend that you always keep an eye on your materials,
in respect to any exhibiting company. Exhibitors are reminded that third-
goods, equipment etc., and/or hire stand security. It is imperative that
party copyrights should not be infringed upon. Proper dispensation must by
you never leave valuable items unattended. ISE management employs
obtained and any royalties paid prior to the use or distribution of material.
general security when the exhibition halls are closed. However, ISE, Fira
Should any copyright dispute arise, Integrated Systems Events will not be liable Barcelona, and ISE’s official contractors are not responsible for any loss,
for any resulting loss or damages sustained by any exhibitor or third party. theft, damage, injury, or destruction of an exhibitor’s property or the
property of its agents or employees, by or from any cause whatsoever.
Disabled Facilities
The exhibitor expressly releases ISE, ISE’s official contractors, Fira Barcelona
and their respective officers, employees, members and agents, from any
Fira Barcelona is fully accessible for people with disabilities.
and all claims for such loss, theft, damage, injury or destruction, or for loss
There are multiple elevators that enable access to the different
of goodwill (whether or not in relation to any property). It is suggested that
levels, disabled restrooms, dedicated parking facilities and more.
exhibitors obtain insurance covering losses such as theft and damage to
Download Fira’s Accessibility Guide for more information.
property. The exhibitor assumes all responsibility and hereby agrees to protect,
indemnify, defend and hold ISE, Fira Barcelona, and ISE’s official contractors
General Show Information 2
Paging System Exhibitor Service Desk 2 Wi-Fi Policy
> In CC7, rooms CC7.8 and CC7.9. This desk can provide
The hall PA system may only be used to pass messages on to exhibitors and services to exhibitors in Halls 4, 5, 6 and 7. Installing or operating personal Wi-Fi or wireless devices that propagate
contractors during build-up and breakdown, by ISE Show Management. wireless signal at the 2.4GHz or 5GHz frequency bands is strictly prohibited.
During show days it can only be used for venue emergencies. See below the opening hours for the Exhibitor Service Desks: Such devices can interfere with the overall Wi-Fi service provided at the venue.

To ensure the best experience for everyone in the venue, Fira’s IT team reserve
Smoking, Alcohol & Drugs
the right to identify and deactivate any unauthorised wireless networks. All
exhibitors are required to comply with the Fira Barcelona Wireless Policy.
Smoking is not permitted inside Fira Barcelona venue at any point. There
Date Opening Times
are no dedicated smoking areas, other than outside areas. Please keep In case Fira Barcelona is unable to provide a service that meets your needs, if you
in mind not to smoke directly in front of the entrance areas, to avoid any Early Build-Up require to install your own Wi-Fi, as an exceptional case, you will need to submit
inconvenience for non-smokers. It is strictly forbidden to smoke in the halls. a formal request to Fira’s network and communications team before 2 January
Sunday 21 January 08:00 – 20:00
2024 to become a candidate. Each request will be reviewed by the technical
Moreover, the excessive consumption of alcohol and the use of drugs are
Monday 22 January 08:00 – 20:00 team, who will accept or decline the request. If the request is accepted, the team
not permitted.
will specify the Wi-Fi Terms & Conditions rules for the specific configuration.
Build-Up
Anyone detected smoking in the halls during build-up, show days or
breakdown, or using alcohol and/or drugs during build-up or breakdown Tuesday 23 January 08:00 – 20:00
will be requested – by the will be requested by show management – to
Wednesday 24 January 08:00 – 20:00
leave the premises, effective immediately, without any warning.
Thursday 25 January 08:00 – 20:00
In Case of Emergency
Friday 26 January 08:00 – 20:00

During the periods of build-up, show days and breakdown, Fira Saturday 27 January 08:00 – 20:00
Barcelona will provide general surveillance of the exhibition
Sunday 28 January 08:00 – 20:00
areas regarding fire safety and other emergencies.
Monday 29 January 08:00 – 18:00
In case of an emergency, please inform the uniformed
security guard if there is one nearby. Otherwise, please call Show Days
the emergency Fira number at +34 93 233 41 00.
Tuesday 30 January 07:00 – 20:00
This emergency number is Fira’s control room, and any
Wednesday 31 January 07:00 – 20:00
emergency will be coordinated from there.
Thursday 1 February 07:00 – 20:00
Exhibitor Service Desks
Friday 2 February 07:00 – 20:00

You will be able to purchase goods and services from the Exhibitor Service Desks Breakdown
located throughout the venue.
Saturday 3 February 08:00 – 20:00
Exhibitor Service Desk 1
Sunday 4 February 08:00 – 20:00
> In the existing customer service in South Access -1. This front
Monday 5 February 08:00 – 18:00
desk can provide services to exhibitors in Halls 1, 2 and 3.
 Stand
Construction
Area

Fira Barcelona | Gran Vía

30 Jan - 2 Feb 2024
Build-up and Breakdown Information 1
Early Access CEVA, Logistics and Handling Shipments Deadline Prior to the Show. (Advance Warehouse)

For ISE 2024, we have two Early Access days, Sunday 21 January and Monday CEVA Showfreight is bringing its exhibition site logistics and forwarding Shipments should arrive at the receiving warehouse, customs cleared, no later
22 January as of 08:00. The Early Access days are only available upon request. services to ISE 2024 as the sole official appointed freight and lifting than three days before the requested delivery date to your stand. Shipments
Please send your requests to [email protected] by Tuesday 9 January 2024 - contractor for the show. The company has offices and specialised partners that arrive which need to be delivered under 72hrs will incur a 30% surcharge
17:00 CET to have the Early Bird discount. If you have any questions across the globe to take care of your shipping and on-site needs. for priority delivery. Goods should be sent to the Advance Warehouse at
regarding Early Access, please contact our Customer Success team at FIRA MONJUIC and CEVA Showfreight must be notified accordingly.
For detailed information regarding shipping and
[email protected]. The payment will only be accepted from the exhibitor –
handling at ISE 2024 please follow this link. For more detailed information, please make use of the Official
no third-party exceptions. An invoice will be sent from ISE to the exhibitor.
Shipping Instructions and Tariffs, by clicking here.
In addition, CEVA Showfreight is the only company authorised to
The regular build-up schedule will begin on Tuesday 23 January at
operate motorised equipment at the show. This includes forklifts, If you have further queries, please contact [email protected]
08:00 and will run until Sunday 28 January at 00:00. There will
cranes, electric pallet trucks, cherry pickers and scissor lifts as well as
be no build-up allowed whatsoever on Monday 29 January.
truck mounted f orklifts and cranes. To order these services, please European Consolidation Points
complete the relevant order form and a unique booking reference
will be provided for you and your lorry driver if applicable. CEVA Showfreight has strategic storage facilities throughout Europe so that
Build-Up
goods for ISE can travel together directly to Fira. This saves exhibitors money
For empty case storage, please contact CEVA Showfreight prior to the show.
* Sunday 21 January 08:00 – 00:00 and avoids multiple handling of shipments, thus reducing the risk of damages.
* Monday 22 January 08:00 – 00:00
Early Build-up only upon request via EBO. For more detailed information on this service please refer to the next section.
For more information about your nearest consolidation point
Tuesday 23 January 08:00 – 00:00
Storage of Empty Cases and prices please email: [email protected]
Wednesday 24 January 08:00 – 00:00
Build-up for all space-only exhibitors/
Thursday 25 January 08:00 – 00:00
contractors. Empty stand build cases are all the empty cases, crates and material Build-up Restrictions
Friday 26 January 08:00 – 00:00
involved in building your stand. Every exhibitor that has been granted
Saturday 27 January 08:00 – 00:00
Early Access must have their cases available by 14:00 on Saturday 27 Please note that in the loading bays of Halls 6 and 7 (by Alumini
LAST Build-Up Day for all space-only
exhibitors/contractors. Decoration and January at the latest. Every exhibitor that starts during the regular Street) and in the rear sides of Halls 5 and 7, no work can be carried
Sunday 28 January 08:00 – 00:00
equipment delivery of shell scheme stands/ build-up days (Tuesday 23 January onwards) must have their cases out from 22:00 to 07:00. See blue marked areas on floorplan.
removal of ALL empty cases.
available for collection by 14:00 on Sunday 28 January at the latest.
Fine tuning for all exhibitors. No stand This however has no influence on the time frame for working
Monday 29 January 08:00 – 17:00 building allowed. Decoration for shell scheme
stands, no freight allowed. Any empty cases removed from the floor on Monday within the halls, this is still allowed until 00:00.
29 January will incur a 100% surcharge.

Early Access Rates There will be a Priority Service with a maximum of 10cbm which will ensure the
return of empty cases by 00:00 on Friday 2 February; and a Next Day Service
Description Early-Bird Price Event Price which will ensure the return of your empty cases by 10:00 on Saturday 3 February.
Deadline Until 09/01/24 Until 20/01/24

Early Access 1 Day € 500 € 1,000

Courier Shipping
Early Access 2 Days € 1,000 € 2,000
We do not recommend using courier companies for shipping to ISE due to the
difficulty in dealing with customs clearance. Goods over 10kg in weight and €40
Please note the build-up schedule does not allow for 24-hour working. If
in value require a Spanish importer of record. Therefore, we suggest you contact
overnight working is desired it should be requested from Fira Barcelona directly,
CEVA Showfreight who will recommend a shipping partner in your region.
via [email protected]. Keep in mind there is a cost for this service.
Build-up and Breakdown Information 2
Traffic Buffering & Vehicle Registration Unloading/Reloading time restrictions Build-up Traffic

Vehicle registration and traffic buffering take place during ISE’s There will be a zero-tolerance policy regarding parking at the loading To help improve congestion in and around the show-site, we will be enforcing
build-up and breakdown, allowing all parties to work as efficiently docks; when the assigned unloading or reloading time has elapsed, you a CEVA-ONLY-UNLOADING timeframe. Please see the exact timings below:
as possible. Vehicle registration entails all cargo vehicles registering are obliged to leave the loading areas immediately. Any vehicles using the
at the Buffer Zone called Sot del Migdia (SOT). Cargo vehicles are exhibition site as a parking area will be towed away without warning.
only allowed to drive to the exhibition site at their booked unloading
Build-up Traffic Schedule
and reloading time slot. This enables optimum throughput on-site Vehicle passes
and drivers will be given limited unloading and reloading time. Sunday 21 January - 08:00 – 12:00
CEVA
At the buffer zone/vehicle registration area (SOT), only one space is available Sunday 28 January
Buffering entails that all vehicles first gather at an external site, called the
at any given time. The driver will be issued with a vehicle pass accompanied
“buffer zone”, and are only allowed to drive to the exhibition site for their
by a map. The map will show, in detail, the location of the entrance gate.
booked unloading and reloading slot. Please see the address below. 12:00 - 00:00 CEVA & Self-unloaders
The pass will state the allocated time allowance at the exhibition site.
CEVA / RESA
Fine tuning for all exhibitors,
Self-unloading vehicles Monday 29 January
Sot del Migdia – Truck Waiting Area no vehicles allowed onsite
Carrer del Foc, s/n
Drivers of vehicles 12 metres or longer that need to be unloaded or re-
E-08004 Barcelona, Spain
loaded by hand, will need to purchase a pass from the registration
GPS 41°21’34.7”N 2°08’58.3”E Exhibitors who have been granted access on the 21 January can unload
area (SOT) at a fee of € 100 per single entry. For additional entries
only from 15:00 on 20 January (at CEVA’s discretion) but work cannot
Notify CEVA prior to arrival with: you will need to report to SOT and purchase a new pass.
commence until 21 January at 08:00. The regular build up schedule
1. Exhibitor name Drivers of lorries and vans shorter than 12 metres will need to purchase a will begin on Tuesday 23 January and will run until Sunday 28 January
pass from the registration area at a fee of € 12 per entry. For any additional at 20:00. Also, exhibitors who have been granted access on January
2. Hall number
entries, it is necessary to report to SOT and purchase a new pass. 22 can also unload the day before, January 21, after 15:00.
3. Stand number
Location of the registration area is detailed above. Please send an email to [email protected] if you would like to unload a day earlier.
For security reasons and to ensure efficient traffic management at the
venue, only full trucks that have loaded at the exhibitor’s premises, driven
directly to the venue, and unloaded to the exhibitor’s stand, are permitted to
enter via The SOT Buffering Zone. All other shipments and cargo for multiple
exhibitors onboard the same truck must be delivered to and collected
from the advance warehouse located in FIRA MONTJUIC Barcelona.

Please contact Melanie Shipway on [email protected]

or +44 330 587 7429 more detailed information.

Please note that no cars are allowed to park at the loading docks,
you will need to make use of Fira’s parking garages. If you need to
unload a large amount of goods from your vehicle, please make sure
to go to SOT to register to access one of the loading docks.
Build-up and Breakdown Information 3
Barcelona Low Emission Zone Build-up in Halls Build-up Schedule

All non-Spanish vehicles entering the ‘Low Emission Zone’ (ZBE) of On Sunday 28 January, all stand-fitting empty cases must be labelled
the Barcelona Metropolitan Area (AMB) must apply for a permit. The and ready for collection by 14:00 at the latest. Please note that the Build-Up
Barcelona Metropolitan Area (AMB) includes the Fira Barcelona venues. storage and return of crates is not based on last out, first in.
* Sunday 21 January 08:00 – 00:00
This system has been implemented to control the access of vehicles Sunday 28 January Early Build-up only upon
that do not meet the required low emissions standards. request via EBO.
The following activities must be finished by 20:00:
* Monday 22 January 08:00 – 00:00
Vehicles meeting the low emissions standards will receive a long-term permit
> Vehicle movements
valid to access the city anytime during the validity of the permit. This permit
is free of charge, although there is a one-off administration fee. It can take Tuesday 23 January 08:00 – 00:00
> Collection of empty cases and toolboxes
up to 15 working days from application for the permit to be issued, short
notice applications for entry will be subject to an additional charge.
> Movement of forklifts, cherry-pickers, cranes and movable platforms Wednesday 24 January 08:00 – 00:00
Vehicles not meeting the low emissions standards will receive a
permit that allows the vehicle 10 single day entries during a twelve- > Rigging, securing of safety chains Build-up for all space-only
Thursday 25 January 08:00 – 00:00
month period. There is a charge for this permit dependent on the exhibitors/contractors.
vehicle type, details of which can be found at the AMB Website. > Working at height
Friday 26 January 08:00 – 00:00
Applications for passes can be made at the AMB Website.
Monday 29 January
Vehicles entering the Low Emission Zone (ZBE) without the required pass will be
The following activities are allowed until 17:00: Saturday 27 January 08:00 – 00:00
identified by cameras, the owner of the vehicle will be subject to a penalty fine.
> Fine tuning of equipment
LAST Build-Up Day for all space-
only exhibitors/contractors.
> Decoration of the stand
Sunday 28 January 08:00 – 00:00 Decoration and equipment
delivery of shell scheme stands/
> Cleaning
removal of ALL empty cases.

> Training of stand personnel

Fine tuning for all exhibitors.
No stand building allowed.
This also applies to shell scheme stands, any freight/ goods must be Monday 29 January 08:00 – 17:00
Decoration for shell scheme
delivered by Sunday, Monday is purely meant for decoration.
stands, no freight allowed.
This enables a safe working environment on the day prior to
show opening for attendees while there will be a considerable
number of exhibitor staff present within the halls.
Build-up and Breakdown Information 4
Friday’s Phased Breakdown Security
Friday 2 February

Friday 2 February ISE Show finishes at 16:00. Contractors will not be Although every reasonable security precaution is taken throughout build-
allowed to access the venue until 17:00 to enable up, show days, and breakdown, show management nor Fira Barcelona
16:00 16:00 – 17:00
all visitors to leave and carpet to be removed from cannot be held responsible for any loss, damage or accident which may
ISE 2024 closes and power will be switched off. Please make sure you the gangways. occur to any exhibitor’s (or their contractors’) property or personnel.
order power for dismantling at the Exhibitor Service Desk before 14:00
Removal of hand-carried goods. The loading docks ISE disclaims any and all warranties, whether express or implied, including
on Friday 2 February. Catering machinery will be removed at 15:00. 17:00 – 18:00
will not be open. the warranties of fitness for a particular purpose, merchantability, and
17:00 non-infringement. In no event will ISE nor Fira Barcelona be liable to
Dismantling can start but the loading docks will
Exhibitor or any other person for lost profits, or any indirect, special,
Hand carried goods may be brought out to the parking garages not be open.
incidental, consequential, exemplary, or punitive damages of any sort.
around the venue, but it will not be possible for lorry drivers to
No vehicles will be permitted to enter the loading Exhibitor shall hold ISE and Fira Barcelona free and harmless from any
enter the loading area until Saturday 3 February at 08:00.
docks until Saturday morning. third-party claims (including attorneys’ fees) in respect of the above.
18:00
18:00 – 00:00 It is only possible to take your goods to the car It is recommended that small and/or attractive items are kept under constant
After 18:00 the official dismantling will start but the freight doors will remain parks throughout the venue. Please note the car supervision and removed each evening, and that suitable insurance coverage
closed until Saturday at 08:00. Dismantling will finish at 00:00. CEVA will parks have a maximum height of 2.1 metres (1.9 is arranged for your stand. Please take special care of laptops and mobile
begin bringing priority empty cases into the halls, finishing at 00:00. metres in some areas). telephones – do not leave these items unattended at any time – and lock
up valuable items during the night or when the stand is not occupied.
00:00 The priority service for returning empty cases from
storage will operated during this period. You can order stand security to secure your valuable items during
CEVA will start the overnight service for returning empty cases
build-up, show days, and breakdown. The official contractor for stand
from storage, finishing at 10:00 on Saturday morning. Saturday 3 February
security is Servifira ([email protected]). Please refer to the ISE
The overnight service for returning empty Fira Store for more information on how to order these services.
00:00 – 10:00
cases from storage will operate
Breakdown Traffic
CEVA and self-loaders up to 8 meters
08:00 – 11:00
for single stand collections
During breakdown, vehicles are allowed on to site from the buffer zone/
registration area (SOT) at the time slot allocated to them. It is of great 11:00 – 19:00 CEVA-only reloading
importance that you contact CEVA Showfreight to receive a loading slot for
CEVA and all self-loaders
the breakdown. Your vehicle can only arrive at the buffer zone a maximum of 19:00 – 22:00
for single stand collections
two hours prior to the designated reloading slot. The buffer zone/registration
area cannot be used as a parking area and is not open overnight. There is a Sunday 4 February
strict policy regarding no parking or access to SOT during the show days.
CEVA and all self-loaders
08:00 – 22:00
Cars and vans with a height up to 2.1 metres (1.9 metres in some areas) have parking for single stand collections
areas available around the venue to allow loading of hand-carried goods.
Monday 5 February

CEVA and all self-loaders

08:00 – 18:00
for single stand collections
Build-up and Breakdown Information 5
Cleaning/Waste Disposal Hi-Vis Vests, Hard Helmets and Safety Shoes

Exhibitors are responsible for arranging their own cleaning and All contractor personnel needing to gain access to the halls before 08:00 on
waste disposal during build-up, show days and breakdown. Monday 29 January must wear a hi-vis and hard hat. After this deadline it is
Cleaning services can be ordered through the ISE Fira Store. still advisable to wear these items. Please note that Abraxys will be selling the
following items onsite:
Cleaning will be carried out at night to minimise the
impact of the service during show days. > Hi-Vis Vest € 5.00

Please keep in mind that although ordering a cleaning service is not

> Hard hat € 7.00
mandatory, during show days, we recommend all display material is
cleaned and sanitised before and after every occasion it is handled.
These items can be pre-ordered and pre-paid one month in advance of the show
For waste disposal during build-up and breakdown you must order refuse to be collected at the venue.
containers via the ISE Fira Store. Please note that refuse containers
must be placed on the stand; do not place them in the aisles. 20 and
30 cubic metre containers will be placed outside of the Halls due to
their bigger size. All other smaller containers must be placed inside of
the booths. Waste will be monitored on-site by a dedicated team.

After the exhibition, you must leave your stand swept clean and
remove all floor tape. Any waste left will be photo-documented and
the exhibitor responsible will be recharged for its disposal.

> Waste, paper, cardboard, empty packaging and other

combustible materials for disposal must be removed from the
stands and their surrounding areas on a daily basis.

> No materials may be stored behind stands.

> Any waste materials should be contained within

the exhibitor’s assigned space.

> It is strictly prohibited to place any waste or other items in the aisles
Exhibitors can contract waste removal in the ISE Fira Store via Servifira.
Rules and Regulations
Our documents are updated regularly, so to ensure that your stand complies > Separation walls must consist of solid walling. The use of hall
with our current regulations, and those of Fira Barcelona, make sure that walls or those of neighbouring stands, including shell scheme, is
Integrated Systems Events takes the you and your contractors are aware of our current regulations by making not allowed. ISE has the right to place shell scheme walls at the
health and safety concerns of both the use of this document and Fira Barcelona Technical Regulations. exhibitor’s expense if the exhibitor does not uphold this rule.

venue and its exhibitors and contractors It could be the case that for some matters the regulations of Fira contradict
ours, in which case ISE’s always overrule. Only when these rules are upheld
> Separation walls, used as bordering walls with other exhibitors,
that are higher than 2.5m must be finished to a professional
very seriously. Therefore, ISE has will stands will be issued with ‘Permission to Build Certificate’.
standard so that they present a neutral (e.g., white, black, tan), flat
implemented a set of standards when it Space-only Stands
surface to the bordering stand, down to 2.4m. Signage, logos and
projections on the side of the bordering stand are not allowed.
comes to this topic, which are set out in
Space-only stands are required to be inspected by Abraxys so that they
this Event Manual. We highly recommend comply with the Health and Safety Law and Approved Codes of Practice.
> Signage on the rear side of a wall is only allowed when the wall is higher
than 400cm and more than 100cm from the edge of that stand.
that you and your contractors read Besides that, please note that all structures must meet with CTE (Codigo
Técnico de la Edificación) Spanish Technical Building Code. Below is a list
> A space-only stand location refers to a raw space that does not
this document thoroughly and pass of important aspects that every exhibitor with a space-only stand must
include walling, stand fittings, carpets, electrics and the like.
comply with. Please make sure that everyone involved is aware of this.
this on to any person that is involved The exhibitor has to arrange this at their own expense.
> The Exhibitor is responsible for its stand design.
before, during or after the show. > A space-only stand must be designed and built by a
> When cladding or decorating columns that are fitted with fire equipment, ‘qualified’ stand designer and stand-builder.
extinguishers, fire alarm call points, signage or any other informational
element of the venue, you must ensure that these are always visible, > Stands must be built within the parameters of the assigned
accessible and clear of obstacles that may prevent their normal use. stand space. ISE has the right to alter stand designs, at
All of these elements must not be manipulated or disassembled. the exhibitor’s expense, if this rule is not upheld.

> Fire exits, firefighting equipment, emergency signs, technical > Stand spaces that include venue columns and service points must
services and emergency exits must be kept clear at all times. design their stands to ensure the venue has 24-hour access to these
services. It is compulsory to keep these areas open and accessible
> Do not purposely obstruct the view of other stands and that at all times. You may incorporate them into your stand design,
of the exhibition as a whole, when designing your stand. but you must not build around them or enclose them entirely.
Venue fire exit signs must be visible at all times even if the signs
> It is prohibited to carry out channelling, bracing or any other are attached to a venue column within your stand space.
structural modifications to the interior of the halls or to the
outer areas of the venue. Both indoor and outdoor exhibition > All stand related documents and plans for ‘Permission to Build Certificate’
spaces must not be cladded with paint or glue. must be submitted to Abraxys before Wednesday 15 November 2023.

> For safety, health and environmental reasons, tools that produce The ISE Operations team reserves the right to oblige the stand contractor
dust, such as all types of saws, must not be used inside Fira to make any amendments to a stand build on-site, at the expense of
Barcelona halls, unless they are equipped with dust holding the contractor/exhibitor, if they feel that it deviates from the rules
bags or suction systems designed for this purpose. and regulations, and/or standard health and safety policies.
Stand Design Approval
1. Detailed technical plans in a recognised scale, not less than 1:50, detailing: Please note that after a successful plan review has been completed by Abraxys,
then a ‘Permission to Build Certificate’ will be issued by Abraxys. Please obtain
For ISE 2024 every space-only > An overall 3D graphic of the stand design this certificate from Abraxys before you order your rigging services from Fira
or commence build-up on-site. Rigging that has not been included on your
exhibitor is obliged to send their > Visible stand number included in the stand design stand plans will not be able to be ordered. Abraxys will work in conjunction
stand design, including the Risk > Plan view, showing clearly all dimensions, walling,
with the venue’s rigging department to review the submitted plans.

If you are required to make amendments to your stand design, there

Assessment Form and the Method height of flooring and all major exhibits will be no additional fee when you submit your stand design again.
Statement, to Abraxys for approval. > Scaled side elevations showing a clear indication of the The Stand Plan Inspection fee is applicable to all space-only
stands. All rigging is deemed complex and additional complex
height of all elements, including all rigged elements.
fees and rigging certification fees will apply, Abraxys will advise of
the additional fees due once your plans are under review.
> Stand plans that include hanging banners must fully describe all
Please submit the stand design via the ISE 2024 – Stand Plan construction materials and weight of the rigged item. There will If you have a space only stand, then your stand plans and health and safety
Submission link before Wednesday 15 November 2023. be a compulsory secondary review of all rigged items undertaken documents must be submitted to Abraxys for review via the ISE 2024 –
Stand Plan Submission. Even if you believe you are only planning a simple
by the venue’s engineering team so it is important that all
Abraxys will perform a Stand Plan Inspection (SPI) on the stand design that build in your space in the hall such as placement of carpet and AV – the
relevant information is included on your plan drawings.
has been submitted. The Stand Plan Inspection fee covers the independent space–only plan submission process still applies to you and the process
review of your stand plans and your supporting health and safety documents must be followed until you receive your ‘Permission to Build Certificate’.
2. On-site contacts’ details
to ensure compliance to the organiser and venue regulations. Please note that exhibitors who have ordered shell scheme
Exhibitors will be responsible for designating their stand designers, and or a Premium Stand Package via our preferred supplier
The SPI fee forms part of your plan submission and can be paid via the
these designers will be responsible for their subcontractors. In the event of Servifira, are not obliged to submit their stand design.
Abraxys secure online retail site here in either GB Pounds or Euros:
changing the company responsible for stand design or the subcontractors,
We kindly remind you not to submit your stand plans to
> ISE 2024 SPI fee GB Pounds currency Abraxys must be informed. Failure to communicate a change or address Abraxys by email, please only submit your stand plans and
any issues will result in the exhibitor assuming responsibility. health and safety documents via the link provided.
> ISE 2024 SPI fee EURO currency
If you have any questions about your stand design,
please contact [email protected]
Also, please note that the following requirements will be
requested when submitting the stand design.
Height Regulations: Walls & Pillars 1
Enclosed Exhibition Stands. 50% Walling Rule > Clear glass is considered an element that allows visibility through it and
Stand Height Regulations
is therefore acceptable as long as it meets the following conditions:
Space-only stands, including those that make use of a double deck, are
Up to 50% of an open side to any aisle can be closed with solid walling or
> Glass must be safety glass or laminated glass. The glass must allowed to build up to 700cm. However, for stands classified as peninsula,
fixings, this is providing the whole stand design meets the requirements
be 100% transparent, with no vinyl, tinting, blinds, or curtains. corner or inline, and bordering another stand, the walls bordering the other
of fire regulations, this includes appropriate numbers of exits, and
stand(s) cannot be built higher than 400cm unless the part that is higher
appropriate length and width of escape routes on the stand. > Important Note: Even if the glass is 100% transparent,
than 400cm is built 100cm from the edge of the neighbouring stand.
it will not be accepted if it belongs to a room because
ISE or Abraxys will refuse any designs which do not meet the
the presence of interior walls does not ensure visibility. Shell scheme stands have a height of 245cm and, therefore, are permitted to
required regulations and are entitled to request amendments to
be decorated up to 245cm. It is not permitted to use any wall of a neighbouring
your design on this basis to ensure the stand build is compliant. Exceptions to the above points referring to enclosed exhibition stands will be
stand as a wall, nor to use it for decoration for your own purpose. If you
considered by the organiser on a case-by-case basis and will be permitted
would like to order a shell scheme, please do it through the ISE Fira Store.
only if all affected neighbouring stands’ exhibitors have agreed in writing.
Please note that there are height variances in the halls. Please refer to chapter
No more than 50% of any one side can be enclosed – in any format.
> Fully enclosed stands are not permitted on the exhibition floor 11 of Fira Barcelona Technical Regulations, which specifies the height restrictions
of all halls. Below, you will find a summary of height restrictions per hall.
> A side of a stand on the exhibition floor can only be closed off
up to 50%, unless the side directly faces a venue wall
Hall Build Height Restriction Exceptions
> Under no circumstances are neighbouring stands to be Hall 1 700cm N/A
visually blocked off from the rest of the exhibition
There are some restrictions,
> Walling and/or showcases must be positioned in such a way that they do not Hall 2 700cm please view the floorplan for
further information
obstruct the view of the neighbouring stand and/or the exhibition as a whole
Hall 3 700cm N/A
> ISE will not allow walls to be stepped back in order to overcome this rule
Hall 4 700cm N/A
> The walls of the upper deck of a double-deck There are some restrictions,
stand may be completely closed off Hall 5 700cm please view the floorplan for
further information
> A wall that is completely closed off, needs to be decorated and
branded appropriately within the boundaries of the stand Hall 6 700cm N/A

There are some restrictions,

> As the rule is to ensure visibility, handrails and low boundary Hall 7 700cm please view the floorplan for
walling up to 1.1m in height are permitted further information

There are some restrictions,

> Any wall or element with a height exceeding 1.1m
Congress Square 400cm please view the floorplan for
will be considered as a solid element. further information
There are some restrictions,
> The outside finish of the stand must be of the same quality as the inside
Upper Walkway 300cm please view the floorplan for
further information
Height Regulations: Walls & Pillars 2
Double-deck Stands (A) or 5 dB (A) above any other noise that will probably persist for a > You are allowed to clad professionally around the pillar in your stand space,
period of 30 seconds if this level is higher. The sound level should not provided that you maintain a distance of 15cm - 20cm from the pillar
exceed 120 dB (A) at any point where there is likely to be people and check that there is no fire extinguisher signage on the column that
Space-only stands that make use of a double deck, are allowed to build
will be affected while raising the truss (this is in terms of rigging only)
up to 700cm. However, for stands classified as peninsula, corner or inline,
> If you are building a double deck stand and require electricity
and bordering another stand, the walls bordering the other stand(s)
on the top level, please contact Servifira to make sure > If there is a venue pillar half in the stand and half in the
cannot be built higher than 400cm unless the part that is higher than
that the cables reach up to the required location. gangway, it will be permitted to clad all around the pillar
400cm is built 100cm from the edge of the neighbouring stand.
professionally, in keeping with the stand design.
Stands with enclosed rooms under a second level (regardless of the m2) > When your stand includes a stair with two or more
or with more than 100m2 enclosed space will require the following: steps, a continuous handrail is required > Sticking decals, screwing, nailing or attaching a structure
in any form at all, to the pillars of Fira Barcelona is strictly
> A professional smoke detector system that meets the
> Where stairs include a platform, the continuous prohibited. The exhibitor will be charged in full for the removal
requirements of UNE 23007-14:2009 including
handrail is also required on the platform of these items and for repairs of any damage that occurs.

> Alarm buttons

> The handrail must be placed at a minimum height of 900mm, measured > Where there is a venue column in your stand space that includes a fire
vertically from the step of the stair to the top of the handrail, and extinguisher, there is a ‘no-build area’ between the fire extinguisher and
> Interconnected smoke detectors
the width of the handrail must not extend more than 100mm the gangway. This means no construction in front of the fire extinguisher
under any circumstances. The venue must have access to all emergency
> Control panel
> On double-deck stands, it is necessary to install railings not only in service points at all times even if these are located in your stand space
all places which pose a threat of falling from height, but also where
> Certified by an authorised and competent local supplier
there is risk of impact by an object in the case of glass walls
If you share a pillar with another exhibitor, please contact Abraxys via
> At least one smoke detector per enclosed room [email protected] to discuss the possibilities of pillar
Double Deck Certification Costs
cladding or wrapping within your stand space.
> The smoke detector system must be connected with Fira’s Control Centre
Upper Deck Meterage Certification Costs
using a communication device which has to be hired from Servifira Separation Walls
1 - 20 sqm € 636
> The smoke detector system requires a 24h power All space-only stands must provide their own self-supportive back walling,
supply in order to operate correctly 21 - 50 sqm € 823 when backing onto a neighbouring stand or perimeter, with a minimum
height of 250cm. Separation walls can be placed between stands that share a
51 - 100 sqm € 1604
> It is recommended to contact Servifira at [email protected] for a quote border. The standard maximum height of a separation wall is 400cm. Higher
regarding installation by Fira’s official supplier of these systems. Below is separation walls are allowed under the condition that both exhibitors
a list of some of the requirements for such installations as an example: Pillars have agreed this in writing and have received acknowledgement from ISE.
The rear of all side and/or back walls should be finished to a professional
> Alarm buttons must be placed so that any person within these spaces Pillars can be found throughout Fira Barcelona. It could be the case standard in a clean, tidy and neutral manner; logos should only be used
should not have to move more than 25m in order to reach/press the that one of these pillars is located within the perimeter of your stand. on the exhibitor’s side of the wall unless the separation wall is higher than
alarm button. In places where it is expected that users may have limited If you have any questions related to the pillar(s) located in or near 400cm and is placed at least one metre from the edge of the stand.
mobility, the distance covered should be reduced. In general, the buttons your stand, please contact Operations at [email protected].
should be set at a height between 1.2m and 1.6m from the floor
Exhibitors are encouraged to include the pillar(s) in their stand
design, taking into account the following regulations:
> The sound of the fire alarm must have a minimum level of 65 dB
Electricity 1
Service Ducts Power Supply > Stands with more than 50 kW require a Technical Design Project
and must be approved by a local collegiate engineer. A fee is
> All ‘space-only’ stands will need to order power through the ISE Fira Store. required in order to receive approval. Please find more detailed
The official supplier of electricity is Fira Barcelona and can be contacted
information in Fira Barcelona Technical Regulations: Chapter
via Servifira, [email protected] or +34 93 233 20 00.
> All electrical installations must be standardised and certified by a 6.2 – Page 22 or contact Servifira at [email protected].
> All service ducts must be accessible at all times. Service licensed electrical installer, authorised by the Autonomous Catalan
ducts with no live services coming from them must Government (Generalitat de Catalunya) which draws up the > The power supply will be available from 48 hours before the opening
also remain accessible in case of emergency. necessary documentation. Please contact Servifira for more detailed of the show. On the last event day, Friday 2 February 2024, power
information as they are the official licensed supplier of ISE. to stands in exhibition halls will be switched off at 18:00 for logistical
> If your stand contains multiple service ducts, you are free reasons. If you need power at any other time (including build-up
to decide which ones you want to use. If you order your > Non-EU electricians are highly recommended to order their power box and breakdown) you should order it before x:00 from Servifira, via
electrical installation through Servifira, should include a through Servifira. If it is not ordered through them, the stand constructor [email protected] or at the Exhibitor
floorplan marking the service duct you want to use. or exhibitor, as applicable, must ensure that the installation is made by Services Desk located at the venue.
an officially certified electrician in Catalonia or a European electrician
> If your service duct is shared with another exhibitor(s), it must who has prior experience in carrying out the aforementioned procedure. > For large amounts of electricity (this can include exterior areas) a power
be accessible for your neighbouring exhibitor(s) at any time. generator may be needed. Please contact Servifira for more information.
Therefore, shutting off power or placing a lockable cover on the > Electricity installation ordered through Servifira includes the following: all
service duct is strictly prohibited. Servifira will inform you which the installation, the power box with 10m of cabling, the power supply for the > If you are building a double deck stand and require electricity
duct will be used by the other exhibitor(s) if this is the case. last two build-up days and event days (let Servifira know if you need extra on the top level, please contact Servifira to make sure
power for the rest of the build-up days), the certificate showing (daily or that the cables reach up to the required location.
> Where there is a live service duct, the carpet should have a cut continuous), the certificate showing compliance with legislation according
area of 100cm or, in the case of a raised floor, an access hatch to local laws, electricity taxes and assistance in case of any incidents. The > Should you require a high amount of kW or a three-phase switchboard
should be incorporated into the design. With a hatch, a platform power boxes are installed the first day of the official build-up period. in any of the halls, please contact Servifira for more information.
of 5cm is recommended for electrical cables only, and 10cm if a
water connection is planned for any of the neighbouring stands. > All exhibitors with ‘space-only’ stands who do not order a power box
through Servifira, must order electricity through the ISE Fira Store in
> Please note that it could be the case that live services are being sourced order to have a power supply to the stand. Power is charged in € per
from the service duct on your stand to yourself and neighbouring kW and day. Exhibitors can order as much power as they need for
exhibitors. If you are unsure whether you have a service duct on build-up, show and breakdown days. If this power requires special
your stand, please contact Servifira on [email protected]. installation this may result in extra charges which will be advised
by Servifira in advance. Electricity consumption will be billed before
For technical details of electrical installations, please the event and Fira Barcelona must have received payment for the
read this Fira Barcelona document. installation to be approved and to ensure electricity at the stand.
Electricity 2
Installation Raised Floors

> Metal structures or anything that contains metal parts and that could cause
It could be the case that the electricity outputs are not easily located within
harm if a fault occurred, shall be connected to the ground distribution.
your stand. Please take this into consideration when building a stand with
a raised floor. A plan with your electricity outputs can be requested from
> Trusses, steel constructions and aluminium system stands must be
ISE Operations via [email protected]. Exhibitors who order a large quantity
earthed if any electrical installation (light fitting, wall outlet, cable or any
of electricity and/or water are advised to order a raised floor to cover the
related objects) is present in its immediate vicinity (on/below/through).
cables and pipes. A raised floor can be ordered via the ISE Fira Store.

> Where earthing takes place by using a separate wire, connect this as close Stands with more than 50kW power must be approved by a local collegiate
as possible to or at the earthing point of the switch and distribution. engineer. This electrical project has a fee. For more information, please find
detailed information in Fira Barcelona Technical Regulations: Chapter
> Junctions can be made with wire connectors, pro 6.2 – Page 22 or contact with Servifira at [email protected].
vided these are suitable for the cable in question.
Please note that raised platform floors higher than 5cm (50mm) are
required to have integrated ramp access to provide ease of access for
> In any situation, junctions must be protected by a junction box.
everyone. Also, if there is a venue service chest located in your floor
space, your stand must be designed to ensure that the venue will
> Earth leakage circuit breakers must have classification A (AC are not permitted).
have access to this service chest at all times, regardless of whether
there are live services coming from the service chest or not.
> Splitters are not permitted.
Stand Restrictions 1
General Restrictions Stands located outside the yellow zones, are not required to have a > The smoke detector system must be connected with Fira’s Control Centre
ceiling structure, but are allowed to have one if desired. In both cases, using a communication device which has to be hired from Servifira
the material needs to be fire-retardant (see also chapter 1.4 in the official
It is the responsibility of each exhibitor to check for any height and width
Fira Document) and approved by Abraxys, the official ISE supplier for Stand > The smoke detector system requires a 24h power
restrictions that may occur within the rented stand space. The same
Design Approval and Health and Risk Assignment. ISE reserves the right to supply in order to operate correctly
goes for the location of pillars, fire extinguishers and service ducts.
assign required changes in ceiling finishes at the expense of the exhibitor.
From the ISE side, there will be a dedicated email sent out to the main It is recommended to contact Servifira at [email protected] for a quote
All ceilings in the ‘Visibility Zone’ are dressed to a professional standard. Where solid
contact person of the exhibiting company, notifying the exhibitor if there regarding installation by Fira’s official supplier of these systems. Below is a
ceilings are incorporated into stand designs you may be required to order additional
is a pillar, height restriction or fire extinguisher in the stand. If you require list of some of the requirements for such installations as an example:
smoke alarms or sprinklers to meet the regulations of the venue. Orders for such
more information, please contact ISE Operations via [email protected].
equipment should be placed directly with Westpoint, via [email protected] > Alarm buttons must be placed so that any person within these spaces
should not have to move more than 25m in order to reach/press the
Floor Resistance
Smoke Detectors in Stands alarm button. In places where it is expected that users may have limited
mobility, the distance covered should be reduced. In general, the buttons
There are different levels of floor weight resistance per hall.
> Ceilings made from textile wire mesh are accepted without a smoke should be set at a height between 1.2m and 1.6m from the floor
Please see an overview below of the different maximum detector if they are fire resistant M0, M1 or M2 (Euroclass A, B or C)
weight resistance per sqm per hall: and have a minimum opening of 2mm x 4mm or 3mm x 3mm. Textile > The sound of the fire alarm must have a minimum level of 65 dB
ceilings are to be one layer only and stretched horizontally. (A) or 5 dB (A) above any other noise that will probably persist for a
period of 30 seconds if this level is higher. The sound level should not
Hall Max Weight > Ceilings made with a metal grid are accepted without a smoke exceed 120 dB (A) at any point where there is likely to be people
detector, if they are fire resistant M0, M1 or M2 (Euroclass A, B
Hall 1 3000kg/m2
or C) and have a minimum opening of 10mm x 10mm. IMPORTANT
Hall 2 5000kg/m 2
Westpoint is the venue’s recommended supplier for
Stands with more than 100m2 enclosed space or double decker stands
Hall 3 5000kg/m2 the installation of a fire alarm on the stand.
> Stands with enclosed rooms under a second level (regardless of the m2)
Hall 4 5000kg/m2 In the event of an alarm on the stand, the exhibitor is fully responsible in the first
or with more than 100m2 enclosed space will require the following:
instance to investigate the reason for the alarm as well as notifying the Hall Manager
Hall 5 3000kg/m2
or H&S Team onsite. It is in the best interest of the exhibitor to allow Fira, the venue
> A professional smoke detector system that meets the
Hall 6 5000kg/m2 and Westpoint on to the stand as soon as possible to check the alarm. Failure to do
requirements of UNE 23007-14:2009 including
so can delay any action required, the length of time the alarm sounds, disturbing
Hall 7 3000kg/m2
visitors and neighbouring stands as well as the possible health & safety risk.
> Alarm buttons
If you are planning on installing a kitchen as part of your stand design,
> Interconnected smoke detectors you must include a detailed layout indicating the exact location of any
Visibility
electrical equipment (ovens/kettles etc.) on your stand plan submission to
> Control panel allow this to be checked by the appointed Health & Safety Company.
Space-only stands, located within the yellow zones, are required to be
covered with a ceiling structure to hide unsightly areas such as storage If you wish to contract a smoke detector installation, please contact Servifira
> Certified by an authorised and competent local supplier
rooms, kitchens, etc. Spaces such as a seating or display area are exempt at [email protected] for further information or call +34.93.233.20.00.
from this rule. This is done to conceal internal structures from gallery viewing
> At least one smoke detector per enclosed room
and to create a harmonious, aesthetically pleasing effect. If you are not
sure whether or not your stand space falls within the yellow zones, please
check this with the ISE Operations team directly on [email protected]
Stand Restrictions 2
Ramps - Disabled Access Handrails Carpet

> When your stand includes a stair with two or more > ISE carpets the aisles throughout the exhibition halls.
All stands with a platform higher than 5cm must have a uniform access ramp
steps, a continuous handrail is required
that is no steeper than 1:10. Level landings must be provided at the top and > Exhibitors with a space-only stand need to arrange for their floor
bottom of ramps as well as in any intermediate position where exit doors open covering, be that a carpet or any other material, on their own account.
> Where stairs include a platform, the continuous
on to them. The minimum width of the ramp should be one metre and the slope Only exhibitors with a shell scheme will be provided with a carpet.
handrail is also required on the platform
should be included within the stand and should not protrude into the aisle.
> The handrail must be placed at a minimum height of 900mm, measured > Exhibitors with a space-only stand are obliged to provide their
Glazing vertically from the step of the stair to the top of the handrail, and stand with a floor covering. The material used must be fire-
the width of the handrail must not extend more than 100mm proof and must not harm the venue’s floor. Therefore:
> Any exhibitor using glazing in their stand construction must make use of
> On double-deck stands, it is necessary to install railings not only in > The floor covering must be within the boundaries of the designated stand.
laminated safety glass. The use of annealed or tempered glass is not allowed
all places which pose a threat of falling from height, but also where ISE retains the right to remove any floor covering that is placed outside
there is risk of impact by an object in the case of glass walls the boundaries of the designated stand, at the exhibitor’s expense
> When clear glazing is used on large uninterrupted areas, warning markings
must be implemented. These could be in form of stripes, dots or logos
> The use of adhesive glue, including tape or any other similar material,
Doors is not allowed to fix your carpet/flooring to the halls’ floor
> Glazing or finishing strips for the glazing must be
finished in a clean and safe manner > Doors that are placed within stands are not allowed to open outwards > Bolting, fixing or screwing to the halls’ floors, by use of cable
clips, nails, bolts or any other similar material, is not allowed
> Unless room capacity is more than 50 persons where
> Please note that there are certain requirements when it comes to
there are specially appointed emergency exits. > The removal of tape or any other show-related material applied by the
handrails on glass walls on upper levels in double-deck stands
exhibitor, and the cleaning related to this, must be performed before the
> Rooms with maximum 50 persons capacity: door can open inwards
> Glass shall be laminated. These are the glazing thickness conditions: tenancy period ends. Material that has not been removed by the exhibitor,
> Rooms with more than 50 persons capacity: door must open outwards will be removed by ISE and charged directly to the responsible exhibitor

> Rooms with more than 99 persons capacity: > Damage to the venue floor, or any other part of the venue, caused by
Size Thickness Required the exhibitor, will be charged directly to the responsible exhibitor
a minimum of two separate doors is needed
1100mm x 1100mm 8mm
> All emergency doors must open in the direction of exit. This means > Servifira is ISE’s official supplier when it comes to carpets and platforms
that doors close to the gangway edge must be recessed sufficiently for your stand. Please refer to the EBO for more information
2250mm x 2250mm 10mm
inside the stand so that when fully open the door remains fully inside
4500mm x 4500mm 12mm
the stand space and does not protrude into the gangway. Balustrades
> Automatic sliding doors can only be placed in an area with a maximum When landings, balconies or any other form of level change exceeds
No Limit 15mm
capacity of 50 people. These doors must either be backed up with a security 360mm, exhibitors are required to install balustrades.
system that automatically opens the doors in the case of a power cut or have a
manual override button that can open the door in case of emergencies. Please
note that such installations require a 24-hour power supply to your stand.

> Manual sliding doors located in emergency routes most also

adhere to the above-mentioned points Stand Restrictions.
Rigging/Banners 1
Hanging Banner/Ceiling Policy Important Information Rigging Limitations

Our official rigging partner is Fira Barcelona, Servifira which monitors all For rigging height restrictions, consult directly with Servifira via: For rigging height restrictions, consult directly with Servifira via:
rigging requests. All stand designs that include any rigging services must
> [email protected] (for exhibitors in Halls 1, 2 & 3) > The minimum distance permitted between rigging
be included in your stand plans and must be reviewed and approved
points for hanging elements is one metre
by Abraxys before rigging services can be ordered from the venue. Any
> [email protected] (for exhibitors in Halls 4, 5, 6 & 7)
construction that requires use of the venue rigging points will be
> The maximum hanging weight of rigging elements is 15kg/
deemed complex. Any item that requires rigging must be part of your
In order to provide exhibitors with an excellent rigging service with sqm calculated by the ratio between the total weight of the
stand design and must remain within the parameters of the stand.
maximum flexibility, certain parameters have been established; these suspended elements and the contracted stand surface
can be found below. If your request does not fall within the below
General Rules
parameters, you must submit your project one month prior to build-up, > It is not permitted to suspend one truss grid with
22 December 2023, for a comprehensive evaluation. This will provide more than six manual chain hoists
After your rigging has been approved in the stand design stage by Abraxys,
sufficient time to evaluate the proposal and find the best solution.
then all rigging requests need to be sent directly to Servifira, via:
> The maximum load of one rigging point is 1,50kN
If your request is submitted and signed before 22 December 2023, these services
[email protected] (for exhibitors in Halls 1, 2 & 3) or (150kg) including the self-weight of the hoist.
will have a 30% discount.
[email protected] (for exhibitors in Halls 4, 5, 6 & 7)
Please note the following: If any of the above restrictions cannot be met due to the complexity of
Rigging is not always possible; therefore every request will be dealt
the rigging request, the project must be submitted for evaluation one
with individually. Fira Barcelona will only provide fixing points > In the case of an Island stand, rigging is only allowed
month prior to the beginning of build-up (by 22 December 2023).
when requests fall within the allowed parameters of your stand within the measurements of the stand
space. Also, in order to make use of the requested rigging points, For more detailed information regarding rigging limitations,
you must respect the rules relevant to your stand space. > The maximum height of a banner is 700cm up from the floor; please see Fira’s Rigging Regulations.
it must not be hung any higher, unless permission is given by
It is vital that you provide the following information to Fira Barcelona:
the organiser. This height includes the truss/wall height.
> A fully dimensioned drawing in .dwg format
> The distance between the rigged item and the neighbouring stand must
> Weight loadings of each ordered rigging point be at least 1 metre. This rule applies to Inline, Corner, and Peninsula stands
including a justifying calculation
> Rigging is not possible in the Congress Square and the Upper Walkway
> The dimensions of structure to be hung and final height position
> To check if (pre)rigging is required within a stand,
If your stand construction includes any suspended elements, exhibitors must contact Servifira via:
you are required to submit the Rigging Information [email protected] (for exhibitors in Halls 1, 2 & 3) or
Form which can be found on the ISE Fira Store. [email protected] (for exhibitors in Halls 4, 5, 6 & 7)

For detailed information about rigging regulations,

please see Fira’s Rigging Regulations.
Rigging/Banners 2
Complex Suspended Structures > All rigging requests will be reviewed by the official > The distance between the rigging points for lighting/
structural technicians of Abraxys branding trusses should not be more than 10 metres

All suspended structures are considered complex; thus, they

> Rigging services that have not been declared on stand plans and have not > The location of rigging points is normally at the end of trusses/crossings, but
require load distribution calculations and structural certification
received an engineer’s certificate in advance, will not be permitted on-site in case of heavy weights, they can be designed by load distribution criteria
through Abraxys, our official stand plan inspection agency.

Please note that all rigged elements must be > The use of D8+ electric motors (which do not require installation of a security > Indicate the load per rigging point on the same drawing.
inspected on-site before being lifted. cable) is allowed. If D8+ motors are used, it’s important to have all the documents Do not forget to include the hoist and the truss weight
regarding CE certification and maintenance. Documents must be sent to:
Any additional cost is the responsibility of the exhibitor.
[email protected] (for exhibitors in Halls 1, 2 & 3) or > Attach as much detail as possible in your AutoCAD drawings,
Points of attention [email protected] (for exhibitors in Halls 4, 5, 6 & 7) such as trusses (with a simple silhouette or a coloured thick line),
lighting, branding, AV or any other hung element. Indicate final
> All rigging and materials must be in accordance with
heights measured from the floor in a rough elevation drawing
Fira’s Rigging Guidelines and the material specifications Considerations when Designing your Rigging Order
> Heights of elements must be measured from the ground
> Please note that you are not allowed to hang any element/banner above In order to design rigging points adequately, you
in the hall, not from the stand platform
the height limit as specified on the build height restrictions section should consider the following advice:

> All rigging requirements MUST include scaled plans and weights to be checked All questions relating to these technical floorplans of your stand area
> Please also refer to the build height restrictions for more information
should be directed to ISE Operations via [email protected].
about special exceptions regarding technical trusses
> Reference the position of the stand with the position of
the neighbouring stands and/or aisles and doors
> Rigging orders must be placed before the deadline ends

> Show the position of the rigging points (X,Y-coordinates) taking

> All rigging has to be finished by Sunday 28 January 2024, as machinery is not
one of the corners of the stand as the origin of the coordinates
allowed to enter the hall and no work at height is permitted after that date
(0,0). This can be achieved by using an Excel spreadsheet or by
indicating it directly on the CAD drawing with dimension lines
> Rigging is not permitted above shell scheme stands and
hospitality suite packages, nor above public gangways
> Use vivid colours for the rigging point symbol. Create a legend to clearly
identify rigging points on the plan. Please indicate if it is a simple point,
> All rigging must be installed by the official rigging provider of
point with safety steel, manual chain hoist or electrical chain hoist
Fira Barcelona. All suspended fittings and apparatus such as
lights, TVs sound clusters and speakers and display rigs, must
> Indicate the rigging point’s heights (O-ring), in a table with the
be fitted with secondary safety wires/chains and brackets
reference of the rigging point number. This is compulsory in case
the hoists are not provided by the official rigging supplier
> It is strictly prohibited to tamper with any equipment installed by the official
rigging provider of Fira Barcelona including trusses, cables, shackles or slings
Rigging/Banners 3
Complex Structures > Assessment of risks and preventative measures to consider All fees relating to this review and to official sign-off process for
during the construction build-up and breakdown process complex stands will be collected by Abraxys. Relevant fees must be
paid before ‘Permission to Build Certificate’ can be granted. Once
Our definition of complex structures includes the following:
All outdoor structures need to withstand wind speeds of up to 100km/h. ‘Permission to Build Certificate’ is granted, you may request the necessary
> Stands with a height greater than 4 metres, single or double-deckers rigging points for your stand directly with Fira Barcelona via:
Stands deemed complex include all double deck stands, all stands with
rigging points, all stands with stage platforms over 0.5 metres high, all stands [email protected] (for exhibitors in Halls 1, 2 & 3) or
> Double decker stands with two levels that people can access
over 4m in height, any grandstands and tiered seating areas and all outdoor [email protected] (for exhibitors in Halls 4, 5, 6 & 7)
exhibits. All stands deemed complex will require a compulsory secondary
> Platforms or stages with a height equal to or higher than 0.50m When approved by Servifira, you may order your rigging points via the
level of approval from a structural engineer and are subject to additional
ISE Fira Store. All fees relating to ordering the actual rigging points and
fees for this formal certification process. Structural calculations are required
> Grandstands with access to attendees or tiered certifications must be paid to Fira directly through the ISE Fira Store.
to be submitted with complex stand plan submissions. The review and sign-
seating with access to attendees
off process for these stands will be coordinated and managed by Abraxys. To order certifications for Stage Areas and Outdoor
Structures, contact [email protected].
> Outdoor constructions There is a fixed price structure for the certification of all complex
stands. The tables below are for certification costs only and
> Any stand that requires rigging do not include the supply of the actual rigging point.

Rigging Certification Costs

The complex structures must comply with the requirements set forth in the
current regulations and, specifically, in the contents of all sections of the
Spanish Technical Building Code, as well as the basic documents of structural Number of Rigging Points Certification Costs
safety (BD SS), fire safety (BD FS) and safe use and accessibility (BD SUA).
1 – 10 €429.00
Authorisation to construct any of these structures must be requested
11 - 20 €550.00
from Fira Barcelona Operations Department through the event
management team. The following documentation must be provided: 21 - 30 €700.00

> Project approval by the corresponding professional 31 - 50 €858.00

association, which includes:
Stands with more than 50kW power must be approved by a local collegiate
> A descriptive and explanatory report of compliance engineer. This electrical project has a fee. For more information, please find
with the current regulations detailed information in the Fira’s Rigging Regulations, chapter 6.2, page 22.

Alternatively, you can contact Servifira at [email protected].

> A structural study with static calculation, which includes the
verification of each element of the structure and the description
of loads transferred to the pavement under each support.

> A floorplan and elevation drawings, including

details of the handrails and stairs

> The evacuation and fire detection plan for structures

with a surface larger than 100sqm
General Regulations 1
Aisles Fuelled Exhibits Water and Plumbing

> During the show, all aisles must always remain unobstructed and accessible
All items that run on fuel, including vehicles, machines, vessels and more, are Water connections may be available for your stand or
only allowed in the venue when their fuel tanks and hoses are fully empty and hospitality suite depending on where it is located.
> It is strictly prohibited for any part of your stand, including
properly and permanently sealed. Battery connections also must be loosened.
furniture, exhibits or displays, to be based or projected If your stand is located in Hall 2 or on the outside of Hall 2,
For more in-depth information, please contact Abraxys via [email protected].
beyond the boundary of your designated stand you must contact Servifira in order to check that this service is
available, given that there are limitations in these areas.
Haze or Fog Machines
> Doors or windows must not open outwards on the aisle, apart from official
If you are planning to exhibit with water features, please make sure no
emergency doors. Please note that emergency doors must open outwards
Haze machines or fog machines which are used for demonstration purposes water leaks are in place and that all water is treated and that this is fully
(in the direction of evacuation) and must not protrude outside your stand
are only allowed for exhibitors situated within the Lighting & Staging described on your Risk Assessment. ISE reserves the right to stop any water
Technology Zone during show hours only. Exhibitors who want to make use feature on exhibition stands if these safety measures are not in place.
> Night sheets, for covering your booth or equipment, for example, must
of this option are required to ask for permission by contacting the Customer
be stored in a proper way throughout show times to avoid obstruction All exhibitors wishing to use water on their stands should study
Success department at [email protected] directly and sending them the
Fira’s Barcelona Technical Regulations: Chapter 5.
following details: intended use explanation, manual of the machine, manual
> It is strictly prohibited to build, bridge or rig across aisles
of the product that creates smoke and some explanatory video if possible. > Water and drainage outlets can be found within the halls, but
Please note that if an exhibitor fails to request permission beforehand, if any additional outlets need to be installed, these will be
Hall Lighting they will be required to remove the haze machine from their stand. charged to the exhibitor who has requested them. Please contact
Servifira for more information, via [email protected]
Having a haze machine is strictly prohibited for exhibitors
The majority of the halls of Fira will not be darkened during ISE 2024. in other halls and other Technology Zones.
> Pressure piping with double-sided threads must be used. Water
The only halls which will be darkened will be Halls 1, 6 & 7.
pressure in the Fira piping system is 4 bars and at night, can
During build-up the hall lights will be switched on 100%. reach up to 5 bars. For arrangements that require constant water
pressure, it is recommended that regulators are used and, if
During show days the lights will be switched on in all halls.
necessary, devices installed to maintain or increase the pressure

Exhibition Goods Arrangements

> Should you wish to make use of this service through Fira
Barcelona, please contact Servifira for more information
It is not allowed to place, demonstrate or display goods
outside your allocated stand space. During show times,
> ISE takes no responsibility for interruptions or irregularities in the
displayed goods are not allowed to be covered up.
water supply. Without exception, the basic regulations governing
Also, displayed goods that can pose a danger to others, must be screened off. internal installations to supply water must be complied with.

ISE retains the right to remove any covers, without any liability on its part.
Please note that the installation of toilets is not allowed.
General Regulations 2
Laser Features Shell Scheme Stand Stand Numbers and Fascia Boards

If you are exhibiting laser features, make sure it is contained inside Shell scheme stands are only sold via Servifira. You can find the Fascia boards or stand numbers are only provided with
your stand boundaries. It is not permitted to project any lighting different options in the ISE Fira Store. You can contact Servifira packages such as shell schemes. ISE does not provide its
effect on Fira Barcelona’s walls, ceilings and/or flooring. via [email protected] for more information. exhibitors with fascia boards or stand number stickers.

The height of the shell scheme stands is 2450mm. All shell scheme stand All space-only stands will need to add the stand number into
holders are permitted to decorate their stands up to 2450mm. the stand design. It should be visible at all times and without
it you won’t receive the ‘Permission to Build Certificate’. Please,
Using the wall of a neighbouring stand is NOT allowed. Exhibitors are not allowed
contact Abraxys via [email protected] for more information.
to use the shell scheme walls of neighbouring stands for their own purposes.
 Get in touch.
If you have any questions, please
contact our Customer Success Team:
[email protected]

Fira Barcelona | Gran Vía

30 Jan - 2 Feb 2024

A joint venture
partnership of