Student’s name: ………………………….. Ordinal number: ……………..

…
------------------------------------------------------------------------------------------------------------------------
------
PART 5
Directions: A word or phrase is missing in each of the sentences below. Four answer choices are
given below each sentence. Select the best answer to complete the sentence. Then mark the letter
(A), (B), (C), or (D) on your answer sheet.

1. As a _____ for making contracts with a lot of new clients, Mr. Skinner was given additional
vacation days.
(A) reward (B) progress (C) solution (D) routine
2. Please be seated according to the _____ name cards that have been placed on each table.
(A) personalizes (B) personalizing (C) personalize (D) personalized
3. The memo sent by Mr. Lee addressed a few _____ that were discovered during the quarterly
inspection.
(A) issuing (B) issue (C) issues (D) issued
4. Many voters in this city are uninterested, and only about 15% of them are _____ active.
(A) politically (B) political (C) politics (D) politician
5. There is a rumor among the employees that the company will file for bankruptcy in the next
_____ days.
(A) few (B) coming (C) future (D) imminent
6. The guest celebrities at the exclusive fashion show sat in the front _____, from where they had a
perfect view of proceedings.
(A) row (B) column (C) line (D) file
7. No passengers are allowed on board _____ the aircraft's door has been closed.
(A) that (B) despite (C) once (D) rather
8. A government _____ will visit the site to talk with protesters directly and seek a resolution.
(A) representative (B) representation (C) represent (D) represented
9. An extensive _____ conducted by Ivanex Communications revealed that Internet speed was one
of the most important factors to customers.
(A) inventory (B) strategy (C) coverage (D) survey
10. Mr. Denson wanted to purchase a special edition gold-plated watch from Utica Watches, but
there were _____ left.
(A) none (B) nothing (C) something (D) some
11. _____ sides in the dispute finally agreed to drop their court actions.
(A) Any (B) Both (C) Each (D) Every
12. Following the restoration project, the lobby of the historical Kirkwood Hotel looked _____ like
its original state.
(A) remarkably (B) remarking (C) remark (D) remarked
13. _____ the right environmental conditions, this tree will yield fresh fruit for most of the year.
(A) With (B) About (C) On (D) As
14. About 20 percent of graduates are _____ in roles not directly related to their degree.
(A) employ (B) employment (C) employee (D) employed
15. Mr. Michaels has _____ experience in troubleshooting and is now director of operations at our
Tokyo office.
(A) apprehensive (B) extensive (C) offensive (D) intensive
16. The Museum of Art has an unrivalled collection of photographs _____ reveal much of the
artist's hidden past.
(A) that (B) when (C) what (D) who
17. _____ to a turbocharged 1.4-litre engine and sharp steering, the Caballero is great fun to drive
and handles superbly.
(A) Seeing (B) As (C) Thanks (D) Given
18. The company received a lot of _____ publicity in the press when news of the chemical leakage
in the warehouse became known.
(A) adverse (B) advanced (C) advisory (D) averse
19. If the finance department invested in the latest accounting software, the staff _____ to produce
the end-of-month budget reports much more quickly.
(A) are able (B) will be able (C) were able (D) would be able
20. The latest figures show that in March sales were higher in Japan, _____ last month they were
higher in Taiwan.
(A) despite (B) regardless (C) still (D) whereas
21. Last summer was unusually hot, and _____ manufacturers of barbecue grills and garden
furniture saw a big year-on-year increase in sales.
(A) as a result (B) notwithstanding (C) on account (D) albeit
22. Could you please complete your expenses claim using Form CW11 and _____ it back to me as
soon as possible?
(A) to send (B) send (C) sent (D) sending
23. As the C.E.O. will not be in the office next week, would you _____ if we put off the
presentation until the week after next?
(A) like (B) mind (C) matter (D) bother
24. The vice president doubts very much that sales _____ increase by more than 5 percent in the
coming months.
(A) to (B) do (C) will (D) have
25. More people would probably visit the recreation center if it were not so far _____ from the town
center.
(A) away (B) gone (C) over (D) as
26. The participants will be judged on _____ performance, and the winners will be announced later
in the awards ceremony.
(A) athletically (B) athletic (C) athletes (D) athlete
27. The York Foundation is an organization that has been supporting _____ in medical technology
for the past decade.
(A) to advance (B) advanced (C) advances (D) advancing
28. The best method for improving the _____ of your home at little cost is giving the exterior a
fresh coat of paint.
(A) privacy (B) appearance (C) control (D) location
29. Marketers believed that if the packaging were more _____ colored, consumers might pay more
attention to the product.
(A) variously (B) vary (C) various (D) variety
30. The police officer directed the traffic _____ the detour ramp so that drivers could find the route
easily.
(A) toward (B) like (C) of (D) during
31. Employees are asked to pair up with another _____ and check each other at the predetermined
meeting place during fire drills.
(A) reliance (B) supervision (C) colleague (D) calculator
32. The car owner submitted _____ evidence of the damage along with a mechanic's report to his
insurance company.
(A) photographer (B) photographically (C) photographic (D) photogenic

33. On next week's radio program, our host will interview Kristen Dabney about her time working
as an _____ for a UN official.
(A) interpretation (B) interpret (C) interpreting (D) interpreter
34. Ms. Durkin asked for volunteers to help _____ with the employee fitness program.
(A) she (B) her (C) hers (D) herself
35. Lasner Electronics' staff have extensive _____ of current hardware systems.
(A) know (B) known (C) knowledge (D) knowledgeable
36. _____ a year, Tarrin Industrial Supply audits the accounts of all of its factories.
(A) Once (B) Immediately (C) Directly (D) Yet
37. Ms. Pham requested a refund _____ the coffeemaker she received was damaged.
(A) despite (B) why (C) concerning (D) because
38. Information _____ the artwork in the lobby is available at the reception desk.
(A) across (B) about (C) upon (D) except
39. With the Gema XTI binoculars, users can _____ see objects that are more than 100 meters
away.
(A) ease (B) easy (C) easily (D) easier
40. Mr. Brennel _____ positions in various areas of the company before he became president.
(A) occupation (B) occupational (C) occupying (D) occupied

PART 6
Directions: Read the texts that follow. A word, phrase, or sentence is missing in parts of each
text. Four answer choices for each question are given below the text. Select the best answer to
complete the text. Then mark the letter (A), (B), (C), or (D) on your answer sheet.

Questions 41-43 refer to the following notice.

As you may have noticed, your Runa music download service will expire on May 20.
Please fill in the attached online form (41) _____ your six-month limited membership and to
continue to get the best quality music files in the country.
To be sure that your service continues without (42) _____ in the future, we also recommend that
you register for our automatic billing program. Once you are registered, you won't have to
experience the inconvenience of renewing your membership again.
Customers who (43) _____ in the program can download additional 20 music files for free.
For more information, please visit our website at www.lunamusic.com.
41. (A) renews (B) renewed (C) renew (D) to renew
42. (A) division (B) function (C) interruption (D) attraction
43. (A) enroll (B)succeed (C) invest (D) train
Questions 44-46 refer to the following e-mail.
To: Ruth Noble <[email protected]>
From: Sue Lightfoot <[email protected]>
Subject: Expense Report
Date: June 15
 Dear Mr. Noble,
Thank you for submitting your expense report for your business trip to Osaka in May. However, I
am afraid that I have to remind you of a few (44) _____ that you must follow when you write an
expense report.
First, please note that you should not have signed the report on your own. (45) _____ your
immediate supervisor must sign the paper in order for the approval of reimbursements to be
processed. In addition, your report is missing the receipt for a taxi fare listed on May 13.
If you wish to receive the (46) _____ amount of reimbursement, please make sure to include all
receipts to prove the actual amount you've claimed during your trip.
I kindly ask you to make the necessary changes and to resubmit the report no later than June 18.
Thank you in advance for your cooperation.
Sincerely,
Sue Lightfoot

44. (A) charges (B) propositions (C) contradictions (D) policies

45. (A) Instead (B) Likewise (C) Unless (D) Whereas
46. (A) full (B) fuller (C) fills (D) filling

Questions 47-49 refer to the following article.

March 12-Starting from next month, street parking in the city center will be free. City council
members chose (47) _____ the use of parking meters downtown by a unanimous vote. Rising
wages are needed for city workers to check parking meters and issue tickets, so the practice is no
longer (49) _____. Officials hope the change will also (48) _____ development of the downtown
area by encouraging more visitors, many of whom are shoppers from out of town. The change
will go into effect on April 1, though the meters won't be removed immediately. Signs will be
posted to notify motorists.

47. (A) being discontinued (B) discontinuing (C) to discontinue (D) discontinues
48. (A) economize (B) economically (C) economy (D) economical
49. (A) adopt (B) foster (C) multiply (D) publicize

Questions 50-52 refer to the following advertisement.

Excellence in the Workplace
At Infinity Development and Training, Inc., we put the (50) _____ of our clients first. As leaders
in the professional development industry, our training facilitators have years of experience. We
will work with your team to (51) _____ the strengths and weaknesses of your department,
whatever your specialization may be. Our training modules are rigorous and varied. They include
Office Communication, Nurturing Creativity, Customer Service and Care, and Community
Integration.
(52) _____, our packages include fully-catered meals, audiovisual equipment rentals, setup and
cleanup assistance, and follow-up surveys for client feedback.
 Please visit www.IDTsuccess.com or call 555-0168 for more information.

50. (A) succeed (B) success (C) successful (D) successfully

51. (A) reward (B) operate (C) recall (D) determine
52. (A) Moreover (B) However (C) In spite of this (D) For example

PART 7
Directions: In this part you will read a selection of texts, such as magazine and newspaper
articles, e-mails, and instant messages. Each text or set of texts is followed by several questions.
Select the best answer for each question and mark the letter (A), (B), (C), or (D) on your answer
sheet.

Questions 53 through 54 are based on the following coupon.

153. What has recently changed at Starlight 154. What is indicated on the coupon?
Bakery? (A) Customers can buy two cakes for the price of one.
(A) Complimentary samples are distributed. (B) The coupon is valid for a single offer.
(B) The selection has been expanded. (C) Free cookies are available with each purchase.
(C) A second location has been opened. (D) The bakery's bread can be ordered in advance.
(D) The business is under new ownership.

Questions 55 through 57 are based on the following advertisement.

 55. What is being advertised? 56. What is indicated about Mr. Carbajal?
(A) An athletic competition (A) He was the winner of a sports competition.
(B) An exercise facility (B) He recently purchased the business.
(C) A sports stadium (C) He operates branches in several locations.
(D) A clothing store (D) He has moved to the area from another country.

57. How can customers take advantage of the special

offer?
(A) By making a certain number of purchases
(B) By visiting the business on a particular day
(C) By signing up for a publication
(D) By recommending the business to a friend

Questions 58 through 60 are based on the following voucher.

58. What is indicated about the voucher? 60. What is suggested about Fairmont Department
(A) It is valid until October 1. Store?
(B) It was issued to a survey participant. (A) It has a customer loyalty program.
(C) It can only be used at a certain branch. (B) It provides discounts to new customers.
(D) It cannot be combined with other offers. (C) It offers free delivery for all products.
59. What is NOT something that could be purchased (D) It is the only store carrying the TJ Home brand.
with the voucher?
(A) A kitchen table
(B) A set of sheets
(C) A washing machine
(D) A frying pan

Questions 61 through 64 are based on the following notice.

61. What is the purpose of the work on August 17? 63. Who most likely is Mr. Porter?
(A) To meet new government safety regulations (A) A maintenance manager
(B) To install fire prevention equipment for tenant (B) A building owner
use (C) A government official
(C) To comply with insurance requirements (D) A building manager
(D) To replace a security system throughout the 64. What should tenants do if they hear the fire
building alarm and see hallway lights flashing during the
62. According to the notice, when should tenants take testing on August 17?
action during the August 17 work? (A) Ignore both signals and take no action.
(A) If they hear an alarm sound (B) Evacuate the building immediately.
(B) If they see the hallway lights flashing (C) Contact Scott Porter for guidance.
(C) If they hear an announcement (D) Call the building manager for evacuation
 (D) If they receive a phone call instructions.

Questions 65 through 68 refer to the following newspaper article.

(Center City) The Metro Airport Authority (MAA) announced at a news conference today that it has
reached a long-sought agreement with Great Lakes Airways to increase flight service at both local airports.
MAA spokesman William Henry James told reporters the airline had agreed to add two new weekly
departures for and one new daily arrival from Chicago to its existing City Airport schedule, and that County
Airport would see one new daily round trip to Chicago and one more daily departure for Buffalo.
Though the starting dates for the new flight service have yet to be formalized, James said that he and Great
Lakes representatives had an understanding that all new flights would be on the airline's schedule by the
end of November or early December. Making the announcement at city hall this morning, James said that
the schedule changes should be especially welcome news for local business travelers, many of whom have
criticized the MA for its inability to persuade airlines serving the area to expand their schedules.

65. According to the information given, which of the 67. What is true of William Henry James?
following will be the result of the flight schedule changes? (A) He works for the Metro Airport
(A) City Airport will be busier than County Airport. Authority
(B) Prices for airline tickets in Center City will decline. (B) His office is at City Airport.
(C) There will be one more daily flight to Buffalo from (C) He works for Great Lakes Airlines.
County Airport. (D) His office is at city hall.
(D) Criticism of the Metro Airport Authority will cease. 68. What is true of the increase in flight
66. When the changes take effect, how many new flights service to the Center City area?
will be departing from County Airport each day? (A) It will begin in January.
(A) One (B) It will increase local taxes.
(B) Two (C) It was desired by local business travelers.
(C) Four (D) There will be new flights to several
(D) Seven cities.

Questions 69 through 72 are based on the following letter.

69. What aspect of his experience at Debbie's did 71. What is the purpose of the letter?
Rodrigo Mendez NOT mention? (A) To complain about service
(A) The cleanliness of the restaurant (B) To praise the restaurant
(B) The cost of the food (C) To recommend Debbie's
(C) The performance of an employee (D) To confirm a reservation
(D) The quality of the food 72. What is true of the people Rodrigo Mendez
70. Why did Rodrigo Mendez decide to take his treated to dinner at Debbie's?
guests to Debble's? (A) They were European businessmen.
(A) International foods are served there. (B) They are good friends of his:
(B) It is near his office. (C) They are employees of Seminole Recreation
(C) His guests wished to go there. Supply, Inc.
(D) He had heard it was good. (D) They were unfamiliar with American restaurants.
Questions 73 through 76 are based on the following advertising brochure.
IS THAT PORTABLE GENERATOR IN THE GARAGE GOOD ENOUGH?
It isn't. Make no mistake about it: The power NEVER goes out on a nice sunny day. If you lose
power, it will probably be on a cold, wet, or snowy day. With the ElectroGen automatic standby
electric generator you won't have to lift a finger to get the electricity running. Put it in your
garage, and ... well, that's all. When the electricity goes off, you do NOTHING! Simply wait
fifteen seconds and PRESTO!-ElectroGen takes over. That's right, ElectroGen begins providing
power for the vital circuits in your home within mere seconds of a power outage-automatically.
That old portable just doesn't compare. It has to be brought out of storage and moved to where
you need it. It must be fueled frequently. To use it, you have to run extension cords to all your
appliances. So if you want to avoid the walk to and from the garage in the freezing rain to get
your generator up and running, call your ElectroGen dealer today. Let ElectroGen do the dirty
work when the lights go out.

73. For whom is this advertisement intended? 75. When a power outage occurs, what must an
(A) Electricians ElectroGen user do?
(B) Appliance dealers (A) Wait a short time
(C) Homeowners (B) Connect an extension cord
(D) Construction companies (C) Turn off the well pump
74. What is an advantage of an ElectroGen over a (D) Flip the power switch on
portable generator, according to the advertisement? 76. When are people most likely to need a generator?
(A) It is cheaper to buy. (A) On a sunny day
(B) It is cheaper to use. (B) On a Sunday
(C) It operates more electrical devices. (C) Never
(D) It can be used while still in the garage. (D) On a day with bad weather

Questions 77 through 80 are based on the following information.

77. What is true of the EBPAWO? 79. According to the passage, what is a popular myth
(A) It generally runs a deficit. about the EBPAWO?
(B) It does not collect dues. (A) Unethical businesses can easily join.
(C) It is a government agency. (B) It only provides services to members.
(D) It is open only to registered businesses. (C) It is controlled by large businesses.
78. Who can join the EBPAWO? (D) It is financed by its membership.
(A) Members of the public 80. Which of the following services does the
(B) Wealthy companies EBPA/WO NOT offer to the public?
(C) Ethical companies (A) Consumer warnings
(D) Advertising companies (B) Buying information
(C) Arbitration services
(D) Product discounts

Questions 81 through 85 are based on the following memo and information.

Memo
To: All regional managers
From: Stewie Griffin, General Manager
Re: Inventory Tracking Changes

As most of you are aware, beginning in the new calendar year, we here at AligMedia will be changing our
supply inventory tracking system from GenTrak to MaxTrak. The MaxTrack system will allow us to
monitor inventory from both our domestic distribution facilities as well as our overseas branches. We feel
that MaxTrak will be simpler, easier to use, and more cost efficient in the long run; however, because
MaxTrak uses a parameter input code that is markedly different from GenTrak's variable input code, it is
necessary for regional managers to attend a three-day training and familiarization workshop. The workshop
is scheduled for October 6m through 8th at the Seabrisk Hotel (Grand Pine Conference Room) in Escondito,
California. We look forward to seeing you there. I have attached a copy of the program and training
objectives.

Stewie Griffin
General Manager
MaxTrak Inventory Training and Familiarization Workshop
October 6th -8th, Seabrisk Hotel, Escondito, California.
9:00 a.m.-4:00 p.m. daily
The training program will cover the following:
* Creating a record for new customers in the sales database
* How to determine what data needs to be entered into the newly created record
* Determining methods to acquire the data needed
* Acquisition of the necessary data and entering it into the sales database
* Accessing and editing existing individual records in the sales database
* Properly saving changes made to the sales database.
* Printing individual records from the sales database
* Managing knowledge of confidentiality requirements relating to information in the sales database
All costs will be covered by AligMedia.

81. Who will need to attend the training workshop? 84. According to the reading, which of the following
(A) Stewie Griffin is a benefit of MaxTrak?
(B) All employees of AligMedia (A) It is more cost efficient than the current system.
(C) The general manager (B) It is more complex than GenTrak.
(D) All regional managers (C) It is more expensive than GenTrak.
(D) It can be used on any computer system.
82. Why is this training necessary? 85. Which of the following will NOT be taught in
(A) Because of a change in management the workshop?
(B) Because of a change in data keeping (A) Printing records
(C) Because of recent customer complaints (B) Selling of records
(D) Because of new changes in the law (C) Editing of records
83. How long will the whole training workshop last? (D) Creating records
(A) Until 9:00 a.m.
(B) Seven hours
(C) Twenty-one hours
(D) One week

Questions 86 through 90 are based on the following letter and membership card.
1301 Avon Street,
London,
Ontario
N2P 1P9
Dear Sir or Madam,
My name is Carl Roe (membership # 4-23387-224), and I am writing to you in order to renew my
membership in the CDC (Canada Drivers' Club) and enact a change in my membership status. First, you will
find a check for the sum of $140.99. This amount is to cover my yearly membership of $99, as well as the
subscription cost for two years of Driving World magazine, which was advertised in a flyer enclosed with
my renewal letter. Second, I wish to add my new wife, Sandra Roe, to my membership policy. I understand
that there may be additional charges for a two-person policy. so I would appreciate it if you would send me a
bill for the balance I owe.

Sincerely,
Carl G. Roe
Canada Drivers' Club
Membership Card
Cardholder: Carl G. Roe Membership #4-23387-224
Membership type: Individual+Spouse
MEMBER SINCE: 1998
Vehicles in household: 3

DUES BILLED ANNUALLY

Membership Benefits: 24-Hour Emergency Road Service
In Ontario (299) 555-2323

86. Why did Mr. Roe send this letter? 89. What is clearly true of this membership card?
(A) To announce his marriage (A) It has been used for emergency road service.
(B) To cancel a subscription (B) It is to be kept in the car at all times.
(C) To make a complaint (C) It is paid for once a year.
(D) To renew a membership (D) It is for use in winter only.
87. Which of the following is NOT true about Mr. 90. How many people are listed as covered under
Roe? this membership?
(A) He has three cars. (A) One
(B) He married recently. (B) Two
(C) He enjoys reading magazines. (C) Three
(D) He has been a member since 1989. (D) Four
88. How much does a two-year subscription to
Driving World magazine cost?
(A) $140.99
(B) $99
(C) $41.99
(D) $40.99

Questions 91 through 95 are based on the following citation and letter.

91. Who is W. Wilson? 94. How much did Morris Borata pay?
(A) The victim of a car theft (A) $2
(B) A police officer (B) $18
(C) The municipal court clerk (C) $20
(D) The recipient of the citation (D) $30
92. What is NOT indicated on the citation? 95. How does Mr. Borata feel about parking
(A) Where the vehicle was located facilities in Booker Falls?
(B) How to pay the fine (A) They are great.
(C) Whether the citation will be contested (B) They are too small.
 (D) How much to pay (C) They are too expensive.
93. Why was the citation issued? (D) They are too far from his home.
(A) Because W. Wilson was speeding
(B) Because the vehicle owner was speeding
(C) Because the vehicle owner didn't pay for
parking
(D) Because the vehicle owner didn't pay a fine

Questions 96 through 100 are based on the following letters.

96. Why did Mona Aamons write to VBC 99. To obtain a free credit report, what must
Credit? Mona Aamons do?
(A) To ask about the cost of platinum (A) Contact VBC credit
(B) To cancel a credit card (B) Request it from Equity Evaluations, Inc.
(C) To pay a bill (C) Reply to Nancy Lloyd
(D) To apply for a credit card (D) Wait for the report
97. What is Mona Aamon's opinion of her 100. Based on the letter, which of the following
credit rating? is known about Mona Aamons?
(A) It has some difficulties. (A) She has many credit cards.
(B) She doesn't need one. (B) She has always lived at 1963 Cradle
(C) It is good. Terrace
(D) It is her own personal matter. (C) She has many children.
98. According to the letter, what does Mona (D) She may request a free credit report.
Aamons have?
(A) A VBC platinum card
(B) Bad credit history
(C) Too many debts
(D) A part-time job

----------- THIS IS THE END OF THE TEST. ----------